Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#733013September 30, 2000
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
IN ORDER TO CHANGE THE RIGHT FRONT TIRE OF MY CAR WHICH HAD GONE FLAT AFTER HITTING A POTHOLE, I PARKED ALONG THE SIDE OF THE ROAD. I LIFTED THE VEHICLE AT THE DESIGNATED LIFTING POINT USING THE AUTOMAKER-PROVIDED JACK AND PROCEEDED TO REMOVE THE TIRE. JUST AS I WAS PULLING THE TIRE OFF OF THE WHEEL, THE JACK SPLIT INTO TWO PIECES AND THE CAR FELL DOWN. FORTUNATELY, THE TIRE WAS NOT YET COMPLETELY OFF, AND BY VIRTUE OF ITS POSITION, MANAGED TO KEEP THE CAR FROM FALLING COMPLETELY AND CRUSHING MY HANDS. HOWEVER, THERE WAS SOME ADDITIONAL DAMAGE INCURRED TO THE WHEEL AND THE ALIGNMENT. THIS JACK HAD BEEN PREVIOUSLY REPLACED UNDER WARRANTY AFTER THE ORIGINAL JACK PROVIDED AT THE TIME OF PURCHASE WAS STUCK CLOSED (WOULDN'T OPEN). THIS WAS, THEREFORE, THE SECOND FAILURE OF THIS JACK. I CONTACTED PONTIAC CUSTOMER SERVICE, BUT THEY HAVE NOT BEEN WILLING TO REPLACE THE JACK AS THE VEHICLE'S WARRANTY HAS EXPIRED. REPORTS HAVE BEEN FILED WITH BOTH THE CHICAGO POLICE DEPARTMENTS AND THE LOYOLA UNIVERSITY POLICE DEPARTMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732851September 29, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CAR HAS HAD ROTORS RESURFACED TWICE AND NOW NEED REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871750September 28, 2000
STRUCTURE:BODY:DOOR, AIR BAGS:SIDE/WINDOW, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
PARENT WAS PLACING CHILD IN VEHICLE AND WHEN EXITING VEHICLE, CONSUMER'S KEYS SOMEHOW FELL DOWN INSIDE VEHICLE. CONSUMER CLOSED THE DOOR AND ALL THE DOORS AUTOMATICALLY LOCKED, TRAPPING THE CHILD INSIDE VEHICLE. CONSUMER WAS ALSO INVOLVED IN A FRONTAL CRASH AT 15-20 MPH IN WHICH DRIVER'S SIDE AIR BAG DID NOT DEPLOY AND SEAT BELTS DID NOT LOCK IN PLACE, CAUSING DRIVER TO BE FORCED FORWARD. 2 PEOPLE WERE INJURED IN ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#732697September 27, 2000
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY
A LEAKING FUEL LINE IS NOT ACCEPTABLE FROM A 2YR OLD CAR WHICH WOULD CAUSE A FIRE,ALSO THERE IS NO REASON (PERMITING THAT THE VEHICLE IS NOT ABUSED) THAT AN INTAKE GASKET SHOULD BE REPLACED AT LESS THAN 70,000 MILES, ESSPECIALLY IF HISTORY ON THE 3.1L ENGINE NO MATTER WHAT VEHICLE IT IS IN HAS THIS PROBLEM FOR SUCH A PERIOD OF TIME AND HAS NOT BEEN CORRECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871626September 27, 2000
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AT ANY RATE OF SPEED VEHICLE WILL COMPLETELY SHUTDOWN WITHOUT WARNING. DEALER CANNOT IDENTIFY THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871554September 26, 2000
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
INNER REAR SUPPORT THAT HOLDS VEHICLE UP RUSTED AROUND THE SPRING AND STRUT. VEHICLE HAD NO SUPPORT. CONSUMER HAS CONTACTED THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732412September 25, 2000
SEATS
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871357September 24, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WAS DRIVING 10MPH & STARTED TO APPLY BRAKES TO SLOW DOWN, AND BRAKE PEDAL FAILED TO MOVE. VEHICLE WAS UNABLE TO STOP & REARENDED ANOTHER VEHICLE. HAD CONTACTED DEALER & WAS TOLD THE PROBLEM WAS THE ABS BRAKES. OWNER UNPLUGGED THE ABS SYSTEM & HAD NO PROBLEM EVER SINCE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#871360September 24, 2000
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WOULD SUDDENLY ACCELERATE ON ITS OWN WITH THE FOOT ON THE BRAKES. BRAKES WERE RUINED. PROBLEM WAS INTERMITTENT. BEEN TO THE DEALERSHIP 3 DIFFERENT TIMES, BUT PROBLEM WOULD REAPPEAR AFTER REPAIRS WERE DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555083September 22, 2000
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
CONSUMERS VEHICLE IS EXPERIENCING SYMPTOMS OF RECALL (96V25) FOR 1996 GRAND AM'S OF THE HAZARD LIGHTS IN WHICH THE FRONT AND OR REAR HAZARD LIGHTS DO NOT FLASH WHEN THE HAZARD SWITCH IS ACTIVATED, CONSUMERS VEHICLE IS A 1995 GRAND AM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732231September 22, 2000
AIR BAGS
IN JUNE 2000 HORN STARTED SOUNDING OFF AT ALL HOURS I HAVE TO TAP THE HORN SEVERAL TIMES TO MAKE IT STOP. I TOOK THE GRANDAM TO A PONTIAC DEALERSHIP COURTESY OF LEX. THE SERVICE DEPT. IFORMED ME THAT MY AIRBAG WAS SWELLING AND COULD DEPLOY AT ANYTIME. THEY WERE GOING TO CHARGE ME $700.00 TO REPLACE THE SYSTEM. I REFUSED. I FEEL THAT THIS IS A FACTORY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732235September 22, 2000
SERVICE BRAKES, AIR:ANTILOCK
A FEW DAYS AFTER BUYING 96 GRAND AM. I NOTICED THE BRAKES DIDNT WORK EFFECTIVELY. WHEN COMING TO A STOP THE CAR WOULD JERK SEVERAL TIMES AND CONTINUE TO JUMP FORWARD. THIS HAS HAPPENED MORE TIMES THAN I CARE TO COUNT. EACH TIME A NEAR COLLISION. I DONT DRIVE AT ALL WHEN IT RAINS IT WONT STOP AT ALL. I'VE HAD BREAKS CHECKED AT LEAST THREE TIMES AT DIFFERENT LOCATIONS. NO ONE CAN FIND A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732242September 22, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR COMPLETELY SHUTS DOWN WHILE DRIVING. HAS BEEN TOWED IN FOUR TIMES. DEALERSHIP ADMITS THERE IS DEFINITELY A PROBLEM, BUT GENERAL MOTORS REFUSES TO DO ANYTHING. THIS CAR IS DANGEROUS TO DRIVE AND YOU NEVER KNOW WHEN IT IS GOING TO QUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732272September 22, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732277September 22, 2000
POWER TRAIN
THIS ALMOST KILLED MY WIFE THE CARS SPEDOMITOR IS STILL STUCK ON 70, AND PONTIAC AND THE DEALER ARE NOT INTERESTED AT ALL, I WILL NEVER BUY AMERICAN AGAIN! MEAN WHILE WE ARE PAYING FOR A CAR WE CANNOT AND WILL NOT DRIVE AGAIN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#871264September 22, 2000
SUSPENSION:FRONT, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:IGNITION:MODULE
FRONT END VIBRATES WHEN GOING OVER SPEED BUMPS.GAS PEDAL GOES DOWN TO THE FLOOR FOR A WHILE BEFORE GRADUALLY GAINING ANY SPEED. DEALER REPLACED COMPUTER & FUEL PUMP TO CORRECT THE PROBLEM, BUT NOTHING HAS HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006504September 21, 2000
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A LETTER FROM PONTIAC DATE NOV, 1995. WHICH STATES THAT 2.3L QUAD OHC ENGINE HAVE A DEFECT OF CRACKING CYLINDER THAT ALLOWS COOLANT TO LEAK FROM THE CYLINDER HEADS. THE LETTER ALSO STATES.. DO NOT BRING YOUR VEHICLE TO THE DEALER UNLESS THIS OCCURS. THE STATED IF THIS CONDITION OCCURS WITHIN SEVEN YEARS OR 100,000 MILES THEY WILL REPLACE THE CYLINDER HEAD FREE OF CHARGE.. MY CAR IS 8 YEARS OLD NOW AND HAS ONLY 79000 MILES ON IT. NEITHER THE DEALER OR PONTIAC CORP. WILL REPAIR THIS FOR ME WITHOUT PAYING FOR ALL CHARGES WHICH ARE APPROX. $1200.00.. PONTIAC ADMITS THAT THIS ENGINE HAS A DEFECT.. BUT REFUSES TO HONOR THE 100,000 MILE LIMIT BECAUSE THE VEHICLE IS 8 YEARS OLD. IT IS MY OPINION THAT PONTIAC IS RESPONSIBLE TO FIX THIS VEHICLE AS IT IS A SAFETY HAZARD.. MY VEHICLE HAS THE KNOWN DEFECT.. THE ODOR FROM THE COOLANT IS EXTREMELY STRING AND IS A SAFETY CONCERN FOR ME AND MY FAMILY. YOU CAN SEE WHERE IT LEAKS FROM THE HEAD AS THERE IS CORROSION AND THE ANTI-FREEZE PUDDLES UP ON TOP OF THE HEAD. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****732124*****
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732159September 21, 2000
VISIBILITY:WINDSHIELD
LOWER LEFT SIDE OF WINDSHIELD (DRIVERS SIDE) CONTAINS BACKING FLAW, LOOKS LIKE SEPERATION FROM SEAL ON WINDOW, POSSIBLE WATER DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871078September 20, 2000
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER TURNED KEY IN THE IGNITION TO START VEHICLE & IT STARTED SMOKING. CONSUMER TURNED VEHICLE OFF AND GOT OUT TO CALL SOMEONE. CONSUMER WAS NOTIFIED THAT VEHICLE HAD FLAMES COMING FROM IT. VEHICLE WAS TOTALLED. CONSUMER WILL BE CONTACTING THE MANUFACTURER.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#871086September 20, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
PE99063, VEHICLE WAS PARKED IN A MALL AREA ,IT HAD BEEN SITTING FOR ABOUT 45 MINUTES. , CONSUMER NOTICED VEHICLE WOULD NOT START, AND THEN SMELLED ELECTRICAL BURNING. CONSUMER OPENED THE HOOD, HEARD CRACKLIN GNOISE COMING FROM A SMALL BOX BETWEEN THE ENGINE BLOCK AND RADIATOR , AT THE SAME TIME CONSUMER NOTICED THAT THERE WAS SMOKE COMING FROM LEFT SIDE OF STEERING COLUMN ,RIGHT NEXT TO TURN SIGNALS. VEHICLE WAS TOTALED. INSURANCE COMPANY DID INSPECT VEHICLE, AND IT WAS LISTED AS UNDETERMINED CAUSE. BUT, SUGGESTED ELECTRICAL SYSTEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Pontiac Grand AM