Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#739723January 21, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:WINDSHIELD, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I BELIEVE THIS CAR TO BE A LEMON, MOST OF THE COMPLAINTS DESCRIBED BY OTHER OWNERS THIS YEAR MODEL EXIST WITH THIS VEHICLE. HOW CAN I GET HELP, NOW SOMETHING IS SMOKING UNDER THE HOOD, I BELIEVE IT TO BE ELECTRICAL BUT I DON'T HAVE THE CASH TO TAKE TO A MECHANIC. HELP. NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739675January 20, 2001
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I STARTED MY CAR AND IT DIDN'T START. IT THEN SMELLED LIKE IT WAS ON FIRE. IT THEN STARTED AFTER THAT, BUT EVER SINCE IT DID NOT WORK WELL. A FEW DAYS LATER I RECEIVED THE RECALL NOTICE ABOUT FIRES IN THE STEERING COLUMN. ABOUT 3 WEEKS AFTER THE FIRE, MY CAR WOULD START THEN DIE A FEW MINUTES LATER. I HAD TO KEEP JUMPING IT TO GET IT TO THE DEALER TO BE FIXED. THEY REPLACED THE ALTERNATOR AND SERPENTINE BELT. I HAD THE ALTERNATOR REPLACED JUST A YEAR AGO BECAUSE OF A SIMILAR PROBLEM BUT WAS UNAWARE OF THE RECALL THEN. I CALLED GM AND THEY TOLD ME "TOUGH LUCK" IT WAS MY RESPONSIBILITY TO PAY. I DON'T THINK IT IS A COINCIDENCE THAT AFTER THE FIRE EVERYTHING WENT WRONG. I DON'T THINK I SHOULD BE RESPONSIBLE TO PAY, AND I FEEL GM SHOULD REIMBURSE ME. ALSO, SINCE WE CAN'T GET THIS RECALL FIXED UNTIL MARCH, I AM WORRIED THIS MAY HAPPEN AGAIN. SOMEONE TOLD ME THAT THE FIRE COULD HAVE AFFECTED THESE OTHER AREAS, AND SINCE IT IS A MANUFACTURER'S DEFECT, I DON'T THINK I OR OTHER PEOPLE SHOULD BE RESPONSIBLE TO PAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#739693January 20, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878555January 19, 2001
POWER TRAIN:DRIVELINE:DRIVESHAFT
DRIVETRAIN FAILED AND VEHICLE WAS MAKING A HORRIBLE NOISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739578January 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AFTER APPROXIMATELY EVERY 12 MONTH THERE IS A SHUDDER TO THE CAR WHEN APPLYING THE BRAKES TO STOP. THIS IS THE THIRD TIME TAKING THIS CAR AND HAVING NEW ROTORS PUT ON. DEALERSHIP STATES ROTORS KEEP WARPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739599January 18, 2001
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE HEAD FAILURE, LOSS OF COOLANT, COOLANT WARNING LIGHT COMES ON. TOOK TO DEALER ON TWO OCCASIONS. NEVER NOTIFIED OF SPECIAL SERVICED POLICY FOR REPAIR AND/OR REPLACEMENT OF THIS ENGINE PROBLEM PER SPECIAL POLICY BULLETIN NO:57-61-26A. POLICY GOOD FOR UP TO 100K. FOUND POLICY ON INTERNET ON DECEMBER 27TH 2000 AND CALLED THE DEALER AND GM ON NUMEROUS OCCASIONS SINCE THAT TIME. THEY CLAIM THAT THE TIME LIMIT ON MY VEHICLE HAS EXPIRED (AUGUST 21,2000). THEY WILL NOT HONOR THE WARRANTY PROGRAM EVEN THOUGH I SPOKE WITH TWO PONTIAC SERVICE DEPARTMENTS BEFORE THAT TIME AND WAS TOLD SPECIFICALLY THAT THERE WERE NO SPECIAL PROGRAMS FOR THIS PROBLEM. THE ENGINE IS A KNOWN LOOSER AND THE DEALERS CANT WIN BY WORKING ON IT AND, IN MY EXPERIENCE, TRY TO DISCURAGE ANY CONSIDERATION OF REPAIRS AND DO NOT DISCLOSE THE FREE REPLACEMENT POLICY. PONTIAC DOES NOT CARRY THESE POLICIES ON THEIR WEBSITE. THEY DO NOT NOTIFY OWNERS OF THE AVAILABILITY OF REPAIRS. MY VEHICLE HAS NO DENTS OR RUST AND THE BODY IS IN VERY GOOD CONDITION, BUT IT HAS NOT BEEN DRIVEN FOR MONTHS BECAUSE I DO NOT WANT TO INFLICT ANY ADDITIONAL ENGINE DAMAGE. I FIND AN INDICATION OF WATER ON MY DIPSTICK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739604January 18, 2001
SUSPENSION:FRONT
CAR BECAME SHAKY, WHEEL SNAPPED OFF AT WHEEL AXLE. CAUSED CAR TO SWERVE, CRASH AND ROLL OVER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#878439January 18, 2001
ENGINE AND ENGINE COOLING:ENGINE
FAILURE OF HEAD GASKET IS CAUSING ANTIFREEZE TO LEAK INTO ENGINE OIL, POSSIBLY ALSO CAUSING OTHER RELATED DAMAGE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878323January 17, 2001
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
RPMS KEPT RACING, AND DEALER SAID IT WAS A DEFECT IN TRANSMISSION. THEY CORRECTED THE PROBLEM. ON JANUARY1, 2001 ENGINE CHECK LIGHT CAME ON, AND CAR STARTED TO PULL TO LEFT, AND FLIPPED 4 TO 5 TIMES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#878328January 17, 2001
ELECTRICAL SYSTEM:IGNITION
ENGINE WILL SHUT OFF WITHOUT PRIOR WARNING, AND WILL NOT RESTART FOR SEVERAL MINUTES. HAS TAKEN TO DEALER SEVERAL TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739394January 15, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
I HAVE HAD 3 LUG STEMS BREAK OFF OF 3 DIFFERENT WHEELS IN LESS THAN 1 YEAR. I HAVE FILED 2 PROBLEM REPORTS WITH GM CUSTOMER SERVICE. I DON;T FEEL SAFE DRIVING THIS CAR WITH THIS RECORD OF LUG STEMS BREAKING. I THINK GM SHOULD REPLACE MY LUG STEMS AND BOLTS WITH A SAFE PRODUCT. PLEASE LET ME KNOW WHAT I CAN DO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739388January 15, 2001
ELECTRICAL SYSTEM:IGNITION
GOT IN VEHICLE STARTED IT AND FIRE RUSHED THROUGH THE CAR IMMEDIATELY BURNING ENTIRE CAR TO FRAME.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#739409January 15, 2001
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739326January 13, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
WENT TO TURN THE CAR ON AND IT DIDN'T START, SAT FOR 20 MINUTES GIGGLED THE IGNITION SWITCH TO GET IT TO START, NOTHING HAPPENED, KEPT TRYING FOR 20 MINUTES THEN IT JUST STARTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739238January 12, 2001
STEERING:COLUMN
TILT ADJUSTER ON THIS 1994 GRAND AM AS WELL AS MY WIFE'S1995 GRAND AM VIN# [XXX] HAVE BROKEN WITHIN 5 MONTHS OF EACH OTHER. WHEN DRIVING YOU ARE ABLE TO MOVE THE STEERING WHEEL UP AND DOWN. I TOOK ONE VEHICLE INTO THE DEALERSHIP AND WAS QUOTED A PRICE OF $275.00 FOR THE REPAIR. I FEEL THAT THERE IS A PROBLEM, BEING THAT IT HAS HAPPENED TO BOTH GRAND AM'S.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739239January 12, 2001
STEERING:COLUMN
WHILE DRIVING STEERING WHEEL CAN BE MOVED UP AND DOWN. MY HUSBAND'S GRAND AM VIN# [XXX] HAS THE SAME EXACT PROBLEM. HE TOOK HIS CAR INTO THE DEALERSHIP AND WAS QUOTED A PRICE OF $275.00 TO FIX THE PROBLEM. I BELIEVE THIS IS NOT A COINCIDENCE AND THERE IS A REAL PROBLEM WITH THE TILT ADJUSTOR BREAKING.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739251January 12, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, SUSPENSION:REAR, VISIBILITY:REAR WINDOW WIPER/WASHER, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:WINDSHIELD, UNKNOWN OR OTHER
WHILE UNDER WARRANTY SWAYBAR BUSHINGS WERE REPLACED 4 TIMES. THE REAR WINDSHIELD LEAKED WATER INTO THE TRUNK WHICH CAUSED MOLDY CARPET THAT THE DEALERSHIP REFUSED TO REPLACE EVEN THOUGH THE CAR WAS STILL UNDER WARRANTY. THE PLASTIC COVER ON THE INSTRUMENT PANEL RATTLES AS WELL AS THE PLASTIC COVER WHERE THE RADIO AND CLIMATE CONTROL KNOBS ARE LOCATED. DEALER HAS SAID THAT THERE IS NOTHING THAT CAN BE DONE ABOUT THIS. THE SIDEWALLS ON THE TWO FRONT TIRES WERE DEFECTIVE AND HAD TO BE REPLACED. THE LEFT REAR TIRE HAD A PATCH IN IT BEFORE I EVEN RECEIVED THE CAR. THE FUSE FOR THE LIGHTS ON THE INSTRUMENT PANEL KEEPS BLOWING AND WHEN THE DEALERSHIP WAS QUESTIONED ABOUT THIS THEY SAID THAT IT WAS NOTHING. IT HAS NOW BLOWN 15 TIMES. THE WATER PUMP "SHREDDED" AT 37,000 MILES. THE CAR ACCELERATES ON ITS OWN AFTER BEING TAKEN OUT OF PARK AND PUT IN DRIVE. THE BRAKES "PULSE" AT 10 MILES AN HOUR. THE RADIO CONTROLS WORK OPPOSITE OF WHAT THEY'RE SUPPOSED TO (IE TURN UP AND IT DOES NOTHING, TURN DOWN AND IT GETS LOUDER). BATTERY WENT DEAD AT 40,000 MILES. REARVIEW MIRROR LEVER "FELL OFF" INSIDE DOOR FOR NO APPARENT REASON. SEVERE PAINT CHIPPING ON FRONT OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739202January 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877987January 11, 2001
AIR BAGS:FRONTAL
FRONT CRASH AT 30-35 MPH, DRIVER'S AIRBAG DID NOT DEPLOY, VEHICLE WAS TOTALLED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#878066January 11, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM:WIRING
CONSUMER HAD REPLACED FUEL PUMP THREE TIMES DUE TO AN ELECTRICAL SHORT IN WIRE. WIRES HAD TO BE REPLACED. ALSO, STARTER HAD TO BE REPLACED TWICE DUE TO A VOLTAGE REGULATOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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