Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#745290May 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
DRIVER'S SIDE FRONT DISC BRAKE SEPARATED AND FELL OFF WHILE BACKING OUT OF DRIVEWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561178May 11, 2001
ELECTRICAL SYSTEM:STARTER ASSEMBLY
WHILE TRYING TO START VEHICLE, THE VEHICLE MADE A TERRIBLE SOUND AND CONSUMER COULD SMELL BURNING AROUND THE IGNITION, THE STARTER AND IGNITION SWITCH WERE REPLACED, A WEEK LATER CONSUMER RECEIVED RECALL P00079-S, CONSUMER IS REQUESTING A REFUND. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888024May 11, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
BRAKE LIGHTS ARE ON ALL THE TIME. TOOK VEHICLE TO DEALER 8 TIMES. DEALER SAID THAT WIRING HARNESS NEEDED TO BE REPLACED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888025May 11, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES WORK ONLY INTERMITTENTLY. WHEN APPYING BRAKES VEHICLE WILL SHAKE BADLY. ACCIDENT DUE TO BRAKE FAILURE, DAMAGE TO VEHICLE $ 4000. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#745219May 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PROBLEM OCCURRED AFTER USED CAR WARRANTY EXPIRED. ROTORS LOOK AS THOUGH THEY WERE DIPPED IN ACID, ALL RUSTY AND FLAKING. BRAKING WAS AS THOUGH STOPPING ON RIBBED PAVEMENT. PURCHASED CAR USED AT A DEALER IN WINSTON-SALEM NC. IT WAS A TRADE IN FROM A DRIVER FROM NY. THE DEALER GAVE NO ADMISSION OF SEEING THE PROBLEM, AND WAS NO HELP. EFFORTS TO CONTACT GM WENT UNANSWERED. WE HAVE REPLACED PADS 3 TIMES AND ROTORS ONCE. ROTORS NOW LOOK JUST LIKE THEY DID 4 YEARS AGO, AND PERFORMANCE IS LIKE STOPPING ON RIBBED PAVEMENT AGAIN. NEED TO KNOW IF THERE IS A RECALL OF DEFECTIVE ROTORS OR SUCH. MY WIFE IS AFRAID TO GO FAR WITH THEM IN THIS CONDITION. WE CAN'T AFFORD RIGHT NOW TO GO THROUGH ANOTHER ROTOR/ BRAKE REPLACEMENT AGAIN. PLEASE HELP. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745135May 10, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:ENGINE
THIS CAR WAS BOUGHT USED IN 1998, IT IS A 1995. WE HAVE REPLACED HEATER CORE AND THE POWER WINDOW MOTOR. THE POWER WINDOW WAS TAKEN CARE OF BY THE DEALER, ONCE ALREADY. IT IS FAULTY STILL. NOW WE CANNOT SAFELY DRIVE THE CAR, DUE TO THE POSSIBLE BLOWN HEAD GASKET. TWO TRUSTED MECHANICS HAVE TOLD US IF WE HAVE TO REPAIR INSTEAD OF REPLACE, WE REALLY SHOULD REPLACE THE ENTIRE ENGINE, A COST OF 5600, WITH AN EXPECTED LIFE OF 3 YEARS. HAVEN BEEN TAKEN BY THE DEALER, WE STILL OWE 5400. WE CANNOT AFFORD ANOTHER CAR, OR THE REPAIRS. UNFORTUNATELY, WE HAVE TO FIND A WAY TO AFFORD THE REPAIRS AND A RENTAL. THANK YOU FOR YOUR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745121May 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
FIRST GEAR BURNS OUT/VEHICLE SHUDDERS AND STALLS WHILE STOPPING BEFORE COMPLETE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745003May 7, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
PLEASE LET ME KNOW IF I AM ABLE TO GET PONTIAC TO PAY FOR THIS REPAIR. I HAVE HAD COUNTLESS THINGS HAPPEN TO THIS CAR. DURING AND NOW RIGHT OUT OF WARRANTY AT 62000 MILES. THEY ARE WANTING TO CHARGE ME 850.00 TO REPLACE THE INTAKE MANAFOLD GADGETS. THIS IS AN EMMISSION PROBLEM AND I FEEL AS IF I PURCHASED A LEMON BECAUSE OF ALL THE PROBLEMS I HAVE HAD ON THIS CAR. PLEASE HELP ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887566May 7, 2001
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:IGNITION:MODULE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE ACCELERATED, 6 TIMES, APPLIED BRAKES, BUT WOULD NOT STOP VEHICLE. CONSUMER HAS TO SHUT OFF IGNITION. TOOK VEHICLE TO DEALER 6 TIMES, REPLACED COMPUTER TWICE, COULD NOT REMEDY SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744994May 6, 2001
SUSPENSION:FRONT
THE SOUND IS A WINDING AND GRINDING SOUND IN THE FRONT END WITH OR WITH OUT BRAKES ON. THE SOUND HAS GOTTEN LOUDER SINCE THEY ( THE DEARLERSHIP) REPLACED THE BRAKES AND ROTORS AND TOOK THE TIRES OFF THE RIMS TO CLEAR COAT THE RIMS, WHICH THEY SAID THIER TECHNICIANS SAID WOULD DO THE JOB. WELL ITS WORSE NOW. THEY KEEP SAYING THEY CAN'T HEAR ANYTHING, WHEN I AND MY HUSBAND KNOW THIS IS NOT NORMAL FOR ANY CAR. I FEEL I WILL NEVER EVER WILL OWN A PONTIAC OF ANY KIND BECAUSE OF THIS SERVICE AND I WILL BE TELL ALL THE MILITARY FAMILIES IN OUR AREA TO DO THE SAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561077May 4, 2001
ELECTRICAL SYSTEM:STARTER ASSEMBLY
PRIOR TO RECALL NOTIFICATION (00V287000) CONSUMER'S VEHICLE CAUGHT FIRE IN THE SWITCH OF HER VEHCILE WHILE DRIVING, CONSUMER STATES SHE DID NOT RECEIVE NOTIFICATION UNTIL FIVE YEARS LATER AND AFTER THE DAMAGE HAD ALREADY BEEN DONE, MANUFACTURER INVESTIGATED THE INCIDENT AND CONSUMER WAS ADVISED THAT THEY WERE UNABLE TO DETERMINE ANY MANUFACTURING LIABILITY BECAUSE THE VEHICLE HAD ALREADY BEEN REPAIRED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#744814May 1, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WITHOUT WARNING REGARDLESS OF WEATHER CONDITIONS. ALL GAUGES READ NORMALLY VEHICLE RUNS FINE THEN DIES. THIS IS A VERY SERIOUS PROBLEM IN WHICH DEATH COULD EASILY RESULT. HAS HAPPENED ON RURAL ROADS AS WELL AS BUSY ROADS AND EXPRESSWAYS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9002649April 30, 2001
SUSPENSION, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, AIR:DISC:CALIPER
CAR DRIVES HORRIBLY AND IS FALLING APART AS IF IT WAS 15YRS OLD. BALL BEARINGS, TIE ROD, CALIBER(BRAKES) ARE ALL MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560993April 30, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
PRIOR TO RECALL NOTIFICATION(00V287000) CONSUMER HAD REPAIRS DONE BECAUSE AIR CONDITION CEASED AND IT WAS DISCOVERED AT THAT POINT THAT IGNITION SWITCH NEEDED TO BE REPLACED,FAILURE OF THE RECALL COMPONENT CAUSED THE AIR CONDITIONER TO FAIL, CONSUMER IS SEEKING REIMBURSEMENT FOR IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887162April 30, 2001
AIR BAGS:FRONTAL
WHILE DRIVING ABOUT 40 MPH CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION IN WHICH NEITHER DRIVER'S NOR PASSENGER'S AIR BAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#744740April 30, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR WOULD INTERMITTENTLY STALL AT ANY TIME OR ANY SPEED, SUCH AS ENTERING A HIGHWAY OR CROSSING AN INTERSECTION OR ON THE HIGHWAY. AFTER MUCH INVESTIGATING, PROBLEM WAS DETERMINED TO BE EXCESSIVE OIL PRESSURE. VERY HIGH OIL PRESSURE CAUSES THE ENGINE VALVES TO OPERATE INCORRECTLY RESULTING IS STALLING OR RAPID POWER LOSS. THE DEALERSHIP REPORTED THAT PONTIAC WAS AWARE OF THIS COMMOM AND LATENT DEFECT BUT WOULD NOT REPAIR THE PROBLEM AS A RECALL. THIS CAR WAS A NIGHTMARE TO DRIVE UNTIL THE PRESURE REGULATOR WAS REPAIRED AT MY EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887080April 30, 2001
VISIBILITY:WINDSHIELD
WHILE VEHICLE WAS PARKED PASSENGER'S SIDE WINDOW FELL DOWN, CONSUMER TOOK VEHICLE TO DEALER, AND HAD IT REPLACED. ABOUT 2 MONTHS LATER WHILE CONSUMER WAS DRIVING AT 65MPH, DRIVER'S SIDE WINDOW FELL OFF, ALMOST CAUSING LOSS OF VEHICLE CONTROL. CAUSE IS UNKNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744677April 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES, WHEN WET, IN THE RAIN, WILL NOT STOP THE VEHICLE WITHIN A SAFE DISTANCE MUST LIFT BUTT OFF OF THE SEAT PUSHING ON THE BRAKE TO STOP WHEN WET, AND EVEN THEN ANTILOCKS WONT COME ON, BECAUSE THERE IS NOT ENOUGH GRIP. THIS PROBLEM OCCURRED WHEN BRAND NEW, AND CAUSE ME TO HIT A PARKING BLOCK AFTER WASHING MY CAR IN THE NEW 2001 YEAR. I DIDN'T NOT RECOGNIZE THE PROBLEM WAS THAT BAD WHEN WET UNTILL RAIN OF THE NEW YEAR PURSUED. THE BRAKES HAD ALWAYS BEEN STIFF (HARD TO USE). WHILE IT HAS 28,000 MILES ON IT NOW, THE BRAKES WHEN DRY ARE A LITTLE BETTER, PADS ARE HARDLY WORN AT ALL, AND WHEN WET STILL WILL NOT STOP THE CAR..AND EVEN VIBRATES (NOT ABS). *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#744637April 27, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I THINK THAT MY CAR IS A MAJOR LEMON! THE CAR HAS BEEN TOOK IN SO MANY TIMES FOR THE BRAKES IT'S ALMOST IMPOSSIBLE TO REALIZE. I'VE TOOK THE CAR TO TWO DIFFERENT DEALERSHIPS AND NEITHER ONE CAN FIX IT RIGHT. THE POWER STEERING WENT OUT IN JULY 2000 AND THEN IN NOVEMBER 2000 AND THEN STARTED MAKING THE SAME NOISE A FEW MONTHS AGO BUT I WAS TOLD THIS TIME THAT IT WAS NORMAL. THE THROTTLE STICKS ONCE IN AWHILE BUT AGAIN I'M TOLD NOTHING FOUND AND WD-40 WAS SPRAYED ON THE THROTTLE BODY. THE CAR LIKES TO KEEP GOING WHEN APPLYING THE BRAKE. THE WINDOW MOTORS HAVE BEEN REPLACED IN ALL FOUR WINDOWS 1-2 TIMES EACH AND NEED IT AGAIN. THE PAINT JOB AND CLEAR COAT WERE PEELING AND BUBBLING AND THEY SPOT SANDED AND PAINTED MY CAR. I'VE CONTACTED PONTIAC AT LEAST 3-4 TIMES ABOUT MY CAR AND I'VE ALSO FILLED OUT LEMON LAW PAPERS THROUGH CONSUMER PROTECTION AGENCY OF NORTH CAROLINA. GM SAID THEY ARE INVESTIGATING IT AND ELLER PONTIAC (THE OTHER DEALERSHIP THAT I'VE TOOK IT TO) SAID THAT THEY DON'T THINK THAT THEY ARE RESPONSIBLE BECAUSE I DIDN'T BUY THE CAR FROM THEM. I'D LIKE TO KNOW WHO IS RESPONSIBLE? PERSONELLY I THINK THE MANUFACTURER IS BUT OF CORSE IT'S BEEN ABOUT A MONTH AND STILL NO WORD AS TO WHAT THEY ARE GOING TO DO. I WANT THE PIECE OF JUNK BOUGHT BACK. THE CAR HAS SPENT A TOTAL OF 36 DAYS IN THE SHOP NOT COUNTING ALL THE TIMES I TOOK IT IN AND WAITED ON IT. IT WAS IN THE SHOP 20+ DAYS BEFORE 24,000 MILES. THE PEOPLE AT ENTERPRISE CAR RENTAL KNOW ME ALREADY. WHEN I WALK IN THERE, THEY ASK ME WHAT'S WRONG WITH THE CAR NOW! IF YOU CAN HELP PLEASE DO. MY CONSUMER PROTECTION FILE NO. IS [XXX]. THANK YOU FOR POSSIBLY TRYING TO HELP. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744664April 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, FUEL SYSTEM, GASOLINE:DELIVERY
STEERING WHEEL SHAKE OCCURS WHEN BRAKES ARE SLIGHTLY WORN AND BRAKES ARE HOT/ 4-17-2001 AT 12.45PM I CALLED LARRY MILLER PONTIAC IN BOISE FOR A-17-2001 AT 12.45PM I CALLED LARRY MILLER PONTIAC IN BOISE FOR AN APPOINTMENT AFTER IDENTIFYING MYSELF AND MY PROBLEM I WAS HUNG UP ON/ I CALLED PONTIAC CUSTOMER RELATIONS TO REPORT INCIDENT WAS GIVEN A CASE NUMBER C03861319 AND ADVISED TO TAKE CAR TO ANOTHER PONTIAC DEALER FOR REPAIRS/ 4-24-2001 CAR WAS REPAIRED BY LARRY MILLER PONTIAC IN CALDWELL IDAHO/ SO FAR THE STEERING SHAKE IS GONE/ ON 4-25-2001 MY WIFE RETURNED TO LARRY MILLER PONTIAC IN BOISE IDAHO TO OBTAIN A COPY OF THE WARRANTY WORK DONE ON THE FRONT BRAKES/ SHE WAS TOLD THAT THEY HAD ERASED OUR SERVICE HISTORY AND THAT WE WERE NOT WELCOME AGAIN IN THEIR SHOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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