Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#891577June 28, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VEHICLE SPEED CONTROL
CONSUMER NOTICES EVERY 11-12 MONTHS DEALER HAS TO BE CONTACTED TO HAVE FRONT AND REAR BRAKE ROTORS REPLACED OR RESURFACED. ALSO, NOTED WHEN BRAKE ROTORS NEED TO BE REPLACED VEHICLE IS VERY DIFFICULT TO CONTROL. WHEN DRIVING AT HIGHWAY SPEEDS VEHICLE IS HARD TO STOP. WHEN BRAKES ARE APPLIED VEHICLE JERKS FORWARD. CONSUMER HAS CONTATCED DEALER, WHO NOTED THAT PROBLEM OCCURS WHEN BRAKE ROTORS OVERHEAT OR WHEN VEHICLE IS BEING DRIVEN IN THE RAIN. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747533June 28, 2001
AIR BAGS:FRONTAL
WAS HIT ON DRIVER SIDE FRONT PANEL GOING 45 MPH (NOT SURE OF THE OTHER DRIVER'S SPEED - POSTED SPEED FOR HIM WAS 30 MPH), WAS PIVOTED AND HIT TELEPHONE POLE HEAD ON. NEITHER AIRBAG DEPLOYED AND THE PASSENGER RESTRAINT FAILED CAUSING THE PASSANGER TO HIT THE DASH BOARD AND FRACTURE HER COLLARBONE AND CAUSED INJURY TO HER LEFT KNEE. MY OWNERS MANUAL STATES ANY IMPACT TO THE FRONT NO LESS THAN 14 MPH SHOULD DEPLOY THE AIRBAGS. HAD THE AIRBAGS DEPLOYED, MY PASSENGER WOULD NOT HAVE BEEN INJURED SO SEVERELY. I DID NOT SEE THE DRIVER COMING AND HAD NO TIME TO BRAKE. HE RAN A STOP SIGN AND DID NOT BRAKE EITHER. THERE IS NO WAY HE COULD HAVE SLOWED MY CAR DOWN 31 MPH WITH A FULL FORCE PIVOT INTO A TELEPHONE POLE THAT WAS ONLY A FEW FEET AWAY.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#747450June 27, 2001
SUSPENSION:FRONT, TIRES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TIRE DEFECT,GLASS SCRATCHED, CAR VIBRTING, AIR BAGS DID NOT DEPLOY. BRAKES GRINDING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#561799June 27, 2001
ELECTRICAL SYSTEM:STARTER ASSEMBLY
CONSUMERS VEHICLE WAS TOWED INTO DEALERSHIP DUE TO A FAULTY IGNITION SWITCH THAT WAS BEING RECALLED FROM MANUFACTURER, CONSUMER STATED THE RECALL STATED THAT THE NEW SWITCH WOULD BE REPLACED AND INSTALLED FREE OF CHARGE, DEALERSHIP WAS AWARE AND STATED THEY WOULD HONOR RECALL, ON JUNE 13,2001 VEHICLE WAS READY TO BE PICKED UP AND CONSUMER WAS GIVEN A BILL FOR $311.31 CONSUMER STATES THERE SHOULD HAVE BEEN NO CHARGE FOR LABOR OR PARTS BECAUSE THE INSTALLATION WAS FREE, THE CHEMICAL AND MATERIAL DISPOSAL FEE SHOULD NOT HAVE BEEN CHARGED BECAUSE THE PARTS WERE ASKED TO BE GIVEN BACK, AN OIL FILTER WAS REMOVED IN THE PROCESS IN ORDER TO REACH CERTAIN WIRES, BUT A CHARGE FOR DISPOSING IT AND ITS OIL IS COVERED BY THE RECALL BECAUSE IT IS PART OF THE OVERALL INSTALLATION, CONSUMER FEELS SHE SHOULD NOT HAVE BEEN BILLED FOR A RECALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561795June 27, 2001
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES HE EXPERIENCED HEAD GASKET FAILURE AND THE RADIATOR FLUID MIXED WITH THE ENGINE OIL WHICH ALSO CAUSED THE ENGINE TO BE RUINED, CONSUMER WAS ADVISED BY TWO INDEPENDENT MECHANICS THAT THE ENGINE NEEDS TO BE REPLACED, CONSUMER WAS ALSO ADVISED BY BOTH MECHANICS THAT THIS IS MOST LIKELY A MANUFACTURER DEFECT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891445June 27, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHENEVER BRAKES ARE APPLIED IT CAUSED PEDAL TO PULSATE, AND A SQUEAKING/GRINDING SOUND FROM WHEELS. VEHICLE BEEN IN / OUT OF DEALER SHOP ON THREE OCCASIONS, AND PROBLEM STILL REOCCURRING. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891473June 27, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMERS VEHICLE WAS BROUGHT INTO SERVICE DEPARTMENT OF DEALERSHIP FOR A REBUILT TRANSMISSION. VEHICLE HAD BEEN DRIVEN FOR THREE WEEKS BEFORE IT HAD TO BE PUT BACK IN THE SHOP FOR A BROKEN WATER PUMP. DEALER WILL NOT REPAIR AT NO CHARGE. PLEASE PROVIDE FURTHUR DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747498June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THIS IS A CORRECTION ON THE FILLING I DID OVER THE PHONE. MOST OF INFORMATION GIVEN BY ME IS WRONGLY NOTED. THE REFERENCE NBR IS 889724. WITH LESS THAN 20.000MILES AND NOT EVEN TWO YEARS OLD, I HAD TO GO TO THE DEALER TO REPLACE TWICE THE ROTORS AND BRAKEPADS. IN MAY 2001 THEY HAD TO REPLACE THE STEARING SHAFT. I DO NOT FEEL SAFE IN THIS CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891305June 26, 2001
STRUCTURE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WATER GETTING INTO PASSENGER SIDE FLOORBOARD, AND WATER RUNNING OVER FUSE RECEPTICLE, CAUSING HEADLIGHTS TO INTERMITTENTLY COME ON WITHOUT TURNING ON THE SWITCH. VEHICLE BEEN IN / OUT OF DEALER SHOP ON SEVEN OCCASIONS, AND PROBLEM STILL HAS NOT BEEN CORRECTED. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747405June 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS ON THE VEHICLE WERE REPLACED AT 24K MILES. THEY NOW NEED TO BE TURNED 12000 MILES LATER. THERE ARE MANY COMPLAINT REGARDING THE ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747429June 26, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE INSTRUMENT CLUSTER DISPLAYS THE CHECK OIL LIGHT GUAGE AS ON EVEN THOUGH THE OIL LEVEL IS FINE. I CONTINUE TO CHECK THE OIL BUT I HAVE ALWAYS MAINTAINED MY CAR IN EXCELLENT CONDITION. THIS IS DANGEROUS THOUGH BECAUSE THE USER WILL NOT BE ABLE TO KNOW IF THE CAR DID DEVELOP A LARGE OIL LEAK. THE CHECK OIL LIGHT WOULD BE ON BUT IT HAS ALWAYS BEEN ON. THE ENGINE COULD SEIZE OR AN ACCIDENT COULD OCCUR. I DO KNOW THAT THERE IS A TECHNICAL SERVICE BULLETIN ALREADY PUBLISHED WHICH DESCRIBES THIS SAME PROBLEM ON THIS YEAR AND MAKE OF PONTIAC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891216June 26, 2001
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW HAS A DETERIORATED ABOUT 3" WIDE AND 3' LONG,CAUSING POOR VISIBILITY; DEALER / MANUFACTURER WERE NOTIFIED. CONSUMER WAS INFORMED THAT IT WAS A NORMAL CHARACTERISTIC, AND THERE WAS NO FIX. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891224June 26, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A DIRECT FRONTAL COLLISION AT 50MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES TO DRIVER. VEHICLE WAS TOTALED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#891240June 26, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
RECALL 00V287000/ MANUFACTURER'S RECALL 0079; VEHICLE DOESN'T START, AND WHEN TRYING IT SENDS POWER SURGES, CAUSING IT TO SMOKE. RELAY IS BAD AND WILL BE REPLACED BY MANUFACTURER. CONSUMER WAS RESPONSIBLE FOR IGNITION SWITCH ALTHOUGH THIS VEHICLE WAS NOT INCLUDED IN RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747342June 25, 2001
STRUCTURE:BODY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I CAN DEAL WITH MOST OF THE THINGS THAT WENT WRONG WITH MY CAR BUT I DONT THINK THAT I SHOULD HAVE TO DEAL WITH MY INTERIOR COMING DOWN FROM MY DOORS AND MY PAINT FADING AND CHIPPING AND EVEN MY CD PLAYER DONT WORK.. I KNOW IT IS A 1996 BUT THESE THINGS SHOULD NOT BE MESSING UP ALREADY.. I THINK THERE SHOULD BE A RECALL ON THESE THINGS.. I SHOULD NOT HAVE TO PAY OUT MY POCKET FOR THINGS LIKE THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747353June 25, 2001
TIRES:SIDEWALL
4 TIRES PURCHASED AT SAM'S WHOLESALE CLUB ALL DEVELOPED SIDEWALL BUBBLES. *AK (DOT NUMBER: BHKATT 114 TIRESIZE: P195/75R14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891125June 25, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DEPRESSING BRAKES CONSUMER NOTICED A NOISE, AND WHEN TURNING TO RIGHT NOISE GOT LOUDER. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747270June 23, 2001
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
WHEN YOU TURN ON THE HIGH BEAMS THE INTERIOR AND HEADLIGHTS GO OUT AND THE HIGH BEAMS NEVER COME ON, WHEN YOU TURN THE HIGH BEAMS OFF, THE INTERIOR AND HEADLIGHTS COME BACK ON ONLY SOMETIMES. THE OTHER TIMES YOU HAVE TO TURN THE KIGHTS ON AND OFF SEVERAL TIMES TO GET ANY LIGHTS AT ALL BACK ON. THIS IS VERY DANGEROUS IN THE MIDDLE OF THE NIGHT ON A LONG TRIP WITH MY 2 CHILDREN IN THE CAR! IT WAS NOT A FUN EPISODE AND THANK GOODNESS NOBODY WAS HURT. EVERYTIME SINCE THAT WE HAVE TRIED TO GET THE HIGH BEAMS TO WORK, THE SAME THING HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891012June 22, 2001
VISIBILITY:WINDSHIELD
WHILE TRAVELING ON A DIRT ROAD AND WHEN ROLLING WINDOW UP OR DOWN WINDOW GLASS ON ALL FOUR DOORS BECOME SCRATCHED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891022June 22, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
CONSUMER WAS TRAVELING AT APPROXIMATELY 20 MPH WHEN SHE ATTEMPTED TO APPLY BRAKES, BUT BRAKE PEDAL HAD DISCONNECTED AND WAS LAYING ON THE FLOORBOARD.VEHICLE WENT THROUGH A 4 WAY STOP DUE TO A LACK OF BRAKES. DEALERSHIP WAS EXAMINING VEHICLE. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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