Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#8008469April 24, 2002
AIR BAGS:FRONTAL
WHILE PULLING OUT OF THE PARKING LOT DRIVER'S FRONT AIR BAG DEPLOYED WITHOUT CAUSE. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008406April 23, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
NHTSA RECALL 02-V-070-000/ MANUFACTURER'S RECALL 02008 DEALERSHIP: ART GAMBLIN 1047 HWY 410, ENUMCLAW,WA. PHONE NUMBER 360-825-2567 WHERE THE VEHICLE WAS TAKEN TO WAS NOT SERVICED FOR THE RECALL DUE TO PARTS NOT AVAILABLE UNTIL JULY OF 2002. CONSUMER STATED THAT IGNITION SWITCH MADE THE CLICKING NOISE MENTIONED IN THE RECALL LETTER. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565286April 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THERE IS AN OIL LEAK COMING FROM THE VEHICLE. CONSUMER HAS TAKEN VEHICLE TO TWO SERVICE STATIONS AND THEY BOTH AGREE THE OIL LEAK IS NOT COMING FROM CONSTANT DRIVING. CONSUMER WANTS PONTIAC TO FIX THE OIL LEAK. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565293April 22, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER HAD IGNITION SWITCH REPLACED PRIOR TO RECALL 02V07 AND IS REQUESTING REIMBURSEMENT FOR REPAIRS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785958April 22, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
CONSUMER IS HAVING TROUBLE WITH THE VEHICLES INTAKE MAINFOLD GASKET. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008183April 22, 2002
AIR BAGS
WHILE LEAVING A PARKING SPACE AIR BAG DEPLOYED BY ITSELF. VEHICLE WAS NOT IN A CRASH. DEALER CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008204April 22, 2002
SUSPENSION
UPON PUTTING THE VEHICLE INTO REVERSE THE DRIVER STATES THAT SHE HEARD SOMETHING MAKE A VERY SNAP. THE COIL SPRING HAD COMPLETELY BROKEN. THE FRONT CORNER ON THE PASSENGER SIDE HAD DROPPED DOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008217April 22, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:STARTER ASSEMBLY
CAR WOULDN'T START, IT STARTED SMOKING, BURNED IGNITION SWITCH AND STARTER. HAVING SAME PROBLEM AS RECALL # 02-V-070-000, BUT DEALERSHIP SAID IT WAS NOT THE SAMETHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761039April 22, 2002
AIR BAGS:SIDE/WINDOW
I WAS DRIVINGON A PAVED ROAD WHEN MY DRIVERS SIDE AIRBAG DEPLOYED. THE ROAD WAS SMOOTH AND I DIDN'T HIT ANYTHING.A FRIEND CUT THE AIR BAG OUT AND WE TOOK IT TO DEALER WERE I PURCHASED CAR. THEY SAID TO TAKE IT TO A PONTIAC DEALER. I ASK IF THE OTHER AIRBAG WOULD GO OFF THEY SAID MAYBE. WHILE BACKING INTO DRIVEWAY THE PASSENGER SIDE WENT OFF. TOOK IT TO BROWN PONTIAC AND THEY RAN A CHECK TO GET CODES ,THEY FOUND NO CODES. CALLED PONTIAC WITH INFO. AND I HAVE A FILE #06730530. A REPRESTITIVE IS SUPPOSE TO CALL BACK ITS BEEN 4 DAYS, NOTHING . I WAS JUST GLAD THERE WASN'T AN ACCIDENT. CAN'T GET CAR FIXED UNTILL INSPECTOR FROM GM COMES OUT IN 4 WEEKS TO 2 MONTHS. CAN YOU HELP?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760850April 18, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
APRIL 1, 2002, I BOUGHT A NEW CAR, A 2002 PONTIAC GRAND AM GT BETWEEN 12 PM AND 2 PM, ABOUT 4 PM I WAS ON THE EXPRESSWAY ON I55 GOING NORTHBOUND, DURING THE THUNDER STORM WE HAD WITH RAIN AND SNOW AND EVEN SOME SLEET. AT THAT TIME I HAD THE WINDSHIELD WIPERS ON "HI" AND PROCEEDED VERY CAUTIOUSLY ON THE ROAD, AT THAT GIVEN TIME, I HAD HEARD A SNAP AND THE WINDSHIELD WIPERS STOPPED DEAD IN THERE TRACKS IN THE MIDDLE OF THE WINDSHIELD, I HAD TO PULL OVER ON THE SHOULDER OF THE EXPRESSWAY TO REGAIN CONTROL OF THE CAR, AS THE WEATHER WAS REALLY BAD. FROM THERE, I TOOK THE CAR BACK TO PONTIAC TO HAVE IT SERVICED, ALONZO GREENE (SALESMAN) INFORMED ME THAT THE MECHANICS HAD GONE HOME FOR THE DAY AND TO COME BACK TOMORROW, AFTER DISPUTING WITH HIM, A $24,000 CAR SHOULD NOT HAVE DONE THIS, HE TOLD ME THAT THERE WAS NOTHING HE CAN DO, THE NEXT DAY I WENT BACK TO PONTIAC TO HAVE THE CAR SERVICED AND WAS TOLD THAT NOTHING WAS WRONG, TOOK THE CAR BACK HOME AND A COUPLE OF DAYS LATER, YET THE SAME PROBLEM HAPPENED AGAIN. I TOOK THE CAR BACK TO PONTIAC, THE MECHANICS SAID THERE WAS NOTHING WRONG WITH AND WHEN THEY CONTACTED GENERAL MOTORS, GM STATED NOT TO REPLACE ANY PARTS ON THE CAR, UNLESS THERE WAS A RECALL OR THERE IS GOING TO BE A RECALL, NO SATISFACTION FROM THE MECHCANICS OR PONTIAC, SALLY FROM THE PONTIAC CORPORATION HAD BEEN CONTACTED, SHE SPOKE WITH ME AND TOLD ME THAT THE CAR WAS NOT TO LEAVE THE LOT UNTIL THE WIPERS WERE FIXED, SHE WANTED TO SPEAK WITH A MECHANIC, SHE SPOKE WITH JERRY, JERRY WALKED AWAY OUT OF SIGHT WITH THE PHONE, JERRY PUT ME BACK ON THE PHONE WITH SALLY , SALLY TOLD ME TO TAKE THE CAR, IT WAS FINE, I ASKED HER, "WHAT SHOULD HAPPEN, IF GOD FORBID I AM IN A CAR ACCIDENT DUE TO WIPER FAILURE AND SOMEONE IS HURT OR KILLED"? AND SALLY SAID WITH AN ATTIUDE "YOU HAVE INSURANCE AND FULL COVERAGE, YOU ARE COVERED IF IT DOES". BOTTOM LINE, GM, THE SERVICE GARAGE, AND PONTIAC REFUSE TO REPAIR THE CAR OR TO GIVE ME A NEW CAR, ITS UNDER WARRANTY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760874April 18, 2002
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I HAVE HAD ISSUES WITH THE ROTERS RAIDO REPLACED 2 TIMES, THE DOORS BUBBLE, MANY ISSUES TO WRITE. THE CAR IS NO LONGER UNDER WARRENTY, HOW EVER IT WAS MY UNDER STANDING THET THE COOLENT SYSTEM WAS COVERED FOR 150,00, THE INTAKE GASKET NEEDS REPLACEING THE CAR HAS BEEN AT THE DEALERSHIP FOR ALMOST 2 WEEKS , COULDNT FIND THE PART. THIS ISSUE IS OUT OF POCKET 800.00. VERY DISSATIFIED WITH GM, NO EFFORTS TO GIVE A CAR TO USE, DEALER WILL CHARGE 20.00 A DAY, WHO CAN AFFORD THAT WHEN 800.00 HAS TO BE PAID TO GET THE CAR RUNNING AGAIN. BECAUSE THE CAR IS NO LONGER UNDER WARRENTY, THE CUSTOMER IS OUT OF LUCK FOR ANY KING OF HELP. I WILL SUGGEST WHEN ASKED NOT TO BUY A PONTIAC, OR GM VERY DISAPOINTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007958April 18, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CONSUMER STATES WHEN DRIVING WITH A/C ON YOU CAN SMELL GAS FUMES INSIDE THE VEHICLE. DEALER HAS BEEN CONTACTED. *NLM SOMETIMES THE SMELL IS SO BAD THAT THE CONSUMER HAS TO TURN OFF THE AIR AND ROLL DOWN THE WINDOWS. *MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008769April 16, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN:AUTOMATIC TRANSMISSION
SENSOR IN TRANSMISSION FAILED. DRIVER'S WINDOW HAD PREVIOUSLY BEEN REPLACED/ELECTRICAL PROBLEM. NOW, HAVING PROBLEMS IN THE OTHER WINDOWS/AND THE ONE REPLACED.**** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****760764. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007731April 16, 2002
VISIBILITY:WINDSHIELD
PASSENGER FRONT SIDE WINDOW WILL NOT GO UP OR DOWN. CONSUMER FEELS THE SWITCH IS DEFECTIVE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007593April 15, 2002
ELECTRICAL SYSTEM:IGNITION
RECEIVED RECALL NOTICE 00V287000. CONTACTED DEALERSHIP. TOOK VEHICLE ON APPOINTED DATE AND HAD RECALLED IGNITION REPAIRED. SINCE REPAIR, REMEDY FOR IT HAD FAILED , AND CAUSED MORE PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760672April 14, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDOW MOTORS HAVE BEEN REPLACED AND I STILL HAVE NUMEROUS PROBLEMS. WINDOWS STILL WILL NOT GO UP AND DOWN PROPERLY OR STICK AND WON'T GO DOWN OR STICK AND WON'T GO UP. GRINDING IN STEERING COLUMN; NOISE HAS BEEN THERE SINCE 6/96 AND DEALERS CAN'T SEEM TO LOCATE PROBLEM. STRUTS HAVE BEEN REPLACED AS FAULTY AND ARE BAD ONCE AGAIN. BACK WINDOW LEAKED THEY REPLACED IT, NOW LEAKS AGAIN. THIS IS VERY FUSTRATING KNOWING THAT I HAVE TWO CHILDREN ONE IS A TODDLER AND THE OTHER IS 8, RIDING IN THIS CAR WITH THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007471April 12, 2002
FUEL SYSTEM, GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER EXPERIENCING VARIOUS PROBLEMS WITH VEHICLE SUCH AS STRONG FUEL SMELL INSIDE OF VEHICLE, INTAKE MANIFOLD LEAKING, ENGINE RUNNING ROUGH / FLUTTERS AND DIES WHILE DRIVING, STRONG FUEL SMELL, BAD RELAY IN A/C, ORANGE JELLY-LIKE SUBSTANCE IN ENGINE OIL, ABS LIGHT ON WHEN STEPPING ON BRAKE, CONSUMER ALSO STATED THAT ALL LIGHTS WERE COMING ON, HOWEVER DEALER COULD NOT DUPLICATE THE PROBLEM. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007240April 10, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
GOT RECALL 02V070000. TOOK VEHICLE TO DEALER AND HAD REPAIRS DONE. CURRENTLY, VEHICLE WILL START, AND THEN SHUT OFF. WILL NOT STAY CRANKED. DEALER CONTACTED. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007143April 9, 2002
AIR BAGS:FRONTAL
WHILE PULLING OUT OF PARKING LOT AND TO AVOID HITTING ANOTHER VEHICLE AFTER MAKING A SHARP RIGHT TURN, VEHICLE HIT INTO FRONT OF A PARKED CAR, AND NONE OF AIRBAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#760488April 9, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS ON BOTH PASSENGER AND DRIVER SIDES HAVE FAILED. THE MOTOR STILL WORKS, BUT IF YOU ROLL WINDOW DOWN YOU MUST MANUALLY KEEP WINDOW STRAIGHT WHEN ROLLING UP. I HAVE CHECKED REPAIR COSTS AND IT'S ABOUT $500/WINDOW. MY CAR WAS LESS THAN 3 YEARS OLD WHEN THE PROBLEM OCCURRED, SO UNLESS PONTIAC MAKES AN IMPROVEMENT TO THE WINDOW SYSTEM IT WILL CONTINUE TO HAPPEN. I HAVE BEEN TOLD THE PART THAT IS MALFUNTIONING IS CALLED A REGULATOR. I HAVE TAKEN MY DOOR PANEL OFF TO LOOK AT IT AND IT IS JUST NOT MADE STRONG ENOUGH FOR THE WEIGHT OF THE WINDOWS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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