Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10013991April 5, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAD TO SPEND $278.00 FOR A WINDOW REGULATOR FOR THE DRIVERS DOOR WHEN A 25 CENT PLASTIC PIECE OF IT BROKE. I HAVE NEVER BEEN RIPPED OFF THAT BAD!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013950April 4, 2003
ENGINE AND ENGINE COOLING
PONTIAC GRAND AM 2000 STALLS OUT WHILE DRIVING WITHOUT ANY WARNING, I DON'T EVEN DRIVE THE CAR ON MAJOR HIGHWAYS ANYMORE, ONLY DRIVE ON THE BACK ROADS. THE LAST TIME THIS HAPPENED I WAS LUCKY BUT THIS HAS HAPPENED TOO MANY TIMES, 5 IN ALL AND I AM AFRAID THE NEXT TIME I WON'T BE SO LUCKY AND I WILL HURT NOT ONLY MYSELF BUT ANYONE WHO HAPPENS TO BE BEHIND ME WHEN IT CUTS OUT AT 60 OR 65 MILES AN HOUR. IT WAS ALSO HARD TO START THE CAR AT TIMES AND THE WEATHER HAD NOTHING TO DO WITH IT, AND IT DIDN'T SEEM TO MATTER, HOT, COLD , MUGGY, RAINY, COLD OR DAMP THE COOLANT LIGHT HAD BEEN COMING ON INTERMITTENTLY AND 3 DAYS AFTER I HAD IT IN FOR SERVICE THE CAR STALLED OUT AGAIN AND THE COOLANT LIGHT CAME ON AND STAYED ON, I WAS IN A PARKING LOT SO I WAS SAFE. MY HUSBAND CAME AND FOUND RED GOOEY STUFF IN THE COOLANT RESERVOIR TANK. TOOK BACK IN FOR REPAIRS AND THEY SUPPOSEDLY FIXED A LEAK AND CAN YOU BELIEVE THIS ONE, PUT THE SAME RED STUFF RIGHT BACK IN, DEX-COOL, SO THE PROBLEM IS NOT FIXED. I ALSO FEEL THEY SHOULD HAVE FLUSHED THE SYSTEM SINCE I AM SURE IT WENT ALL THROUGH THE SYSTEM, BUT I AM JUST A WOMAN AND WHAT COULD I KNOW?? THE SERVICE DEPT. ALSO REWORDED EVERY REPAIR I ASKED THEM TO DO, SUCH AS IF I SAID TIRES WERE WEARING UNEVENLY, THEY WORDED IT, CUSTOMER STATES TIRES LOSING PSI. I HAVE ALL OF MY REPAIR ORDERS AND THE LAST ONE I MADE A COPY OF SINCE I SENT IT TO PONTIAC, I HAVE PROOF THIS TIME IN WRITING OF MY WORDING. THIS GRAND AM HAS 19,967 MILES ON IT AND IS 3 YEARS OLD, THIS TELLS YOU JUST HOW OFTEN IT IS DRIVEN. IT IS TOO DANGEROUS TO DRIVE ANY WHERE BUT ON BACK STREETS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014982April 2, 2003
SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKES WERE DEPRESSED THEY MADE A LOUD NOISE AND DIDN'T HOLD. THE VEHICLE COASTED TO A STOP WHICH ALMOST CAUSED AN ACCIDENT. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT FIND THE CAUSE OF THE PROBLEM *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014986April 2, 2003
STRUCTURE:FRAME AND MEMBERS
CONSUMER VEHICLE'S SUBFRAME IS CRACKED CAUSING VIBRATION IN THE STEERING COLUMN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015055April 2, 2003
AIR BAGS:FRONTAL
THE AIR BAGS DEPLOYED WITHOUT IMPACT. *JB THE CONSUMER WAS DRIVING THE VEHICLE WHEN THE DRIVER SIDE AIRBAG DEPLOYED. THE DEALER HAD GIVEN THE CONSUMER THE RUN-AROUND, WHILE THE AIR BAG(S) STILL HASN'T BEEN REPLACED. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012219April 1, 2003
TIRES
TIRE REPLACEMENT. * MR THE FACTORY AGREED THAT THEY PLACED THE WRONG TIRES ON THE VEHICLE. THE DEALER STATED THEY WOULD ONLY REPLACE THE FRONT TWO TIRES. THERE WAS A CONSTANT GRINDING SOUND THAT HAD COME FROM THE FRONT END. THE CONSUMER REQUESTED THE DEALER TO COVER ALL FOUR TIRES. SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015177March 31, 2003
SUSPENSION, STEERING, SERVICE BRAKES, HYDRAULIC, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
SIGNALS NOT WORKING/ GRINDING NOISES HEARD AT ANY SPEED AND WHEN TURNING CORNERS. MR THE BRAKES SQUEAKED WHEN THEY WERE APPLIED, THE LEFT FRONT STRUT WAS REPLACED, THE STEERING ASSEMBLY WAS REPLACED, THE DEFROSTER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011602March 31, 2003
ELECTRICAL SYSTEM
THE IGNITION WOULD NOT TURN OVER, THE INTERIOR AND EXTERIOR LIGHTING LEVELS FLUCTUATED, THE DASHBOARD LIGHT FLICKERED ON/OFF, AND THE BATTERY DIED ON SEVERAL OCCASIONS. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE PARTS THAT HAVE BEEN REPLACED FOR A PROBLEM THAT HASN'T BEEN FIXED. SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013747March 31, 2003
SERVICE BRAKES, HYDRAULIC
SINCE I PURCHASED MY 2000 GRAND AM THE FRONT BRAKES HAVE MADE NOISE. HAVE RECEIVED BRAKE INSPECTIONS AND TOLD ALL OK. I USUALLY GET FREE BRAKE INSPECTION WHEN I GET OIL CHANGED. NOW BRAKES SOUND BAD. TOOK TO AUTO REPAIR SHOP AND WAS TOLD THAT THE CALIPERS WERE LOCKED UP. BRAKE PADS ARE BAD (WORN ON THE INSIDE ONLY) ON THE "RIGHT" FRONT WHEEL ONLY. ALSO THE ROTOR ON THE RIGHT FRONT NEEDS REPLACEMENT. I CALLED THE MANUFACTURER. AND WAS TOLD THAT THE CALIPER WAS STILL COVERED UNDER MY WARRANTY. I WAS TOLD TO TAKE IT TO THE DEALER. TOOK IT TO MY LOCAL CLARKSVILLE IN DEALER AND WAS TOLD THAT THE CALIPER WAS OK. THE ONLY PROBLEM WAS THAT MY BRAKES WERE BAD AND I NEED NEW ROTOR. I TOOK THE AUTO ON FRIDAY. AND THE REPAIRMAN LOOKED AT IT ON MONDAY. HE ADVISED ME THAT HE DID NOT NEED TO TEST DRIVE IT BECAUSE THE CALIPER WAS NOT LOCKED UP "NOW". DEALER REFUSE TO FIX BRAKES UNDER WARRANTY BUT WOULD INSTALL NEW BRAKES AND ROTOR AT MY COST. I TOLD DEALER TO "DO NOTHING" I WILL PICK AUTO UP. WHEN I GOT TO DEALER THEY INFORMED ME THAT THEY INSTALLED NEW PADS AT NO COST BECAUSE AUTO WAS UNSAFE TO DRIVE. DEALER REFUSED TO GIVE ME OLD PADS. THE REPAIR SHOP I ORIGINALLY TOOK IT TO KEN TOWERY TOLD ME THAT WHEN THE CALIPER LOCKS UP IT CAN CAUSE THE PADS AND ROTOR TO GO BAD. AND SINCE HE SAW THAT THE INSIDE OF THE PAD ON THE RIGHT FRONT WAS ONLY WORN ON THE INSIDE INDICATED THAT THIS IS MORE THAN LIKELY WHAT HAPPENED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013646March 29, 2003
TIRES
I OWN A 2000 PONTIAC GRAND AM GT, AND I AM COMPLETELY FRUSTRATED WITH THE LACK OF RESPONSE TO ALL OF THE GRAND AM'S PROBLEMS. THERE IS A GRINDING/RUBBING NOISE COMING FROM THE FRONT OF CAR. I WAS TOLD IT NEEDED NEW ROTORS AND PADS....WELL I HAVE DONE THAT TWICE NOW WITHIN THE LAST 4 MONTHS, AND STILL THE NOISE IS THERE. THEN I WAS TOLD IT WAS THE TRANSMISSION....REPLACED THAT AND THE NOISE IS STILL THERE. NOW I HAVE FOUND OUT BY ALL OF THE OTHER HUNDREDS OF COMPLAINTS ON THIS CAR THAT THE NOISE IS MORE THAN LIKELY FAULTY GOODYEAR TIRES. WHEN I CALLED LOCAL PONTIAC DEALER THEY TOLD ME THAT THERE WAS NOTHING THAT COULD DO WITHOUT CHARGE BECAUSE OF NO RECALL ON THE TIRES. I AM TO MY BOILING POINT WITH THIS CAR AND SOMETHING HAS GOT TO BE DONE BY PONTIAC. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013647March 29, 2003
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I HAVE A 1999 PONTIAC GRAND AM WITH 77645 MILES ON IT. I CONTINUALLY HAVE TO PUT BRAKES ON IT, I HAVE HAD TO REPLACE A WATER PUMP, REBUILD THE ALTERNATOR. NOW I THINK IT MAY HAVE A BLOWN HEAD GASKET. I HAVE A FAMILY MEMBER WITH THE SAME KIND OF CAR AND THE SAME PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013600March 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PONTIAC GRAND AM YEAR 2000 WAS BROUGHT TO DEALER FOR GRINDING AND FRONT END VIBRATION AT 9000 MILES ,21000 AND RECENTLY AT 28515 THE FIRST TIME ROTORS AND BRAKES REPLACED AT NO CHARGE ,THE SECOND TIME RESURFACED ROTORS AND BRAKES WERE ALSO NO CHARGE, STILL UNDER WARRANTY THE BRAKES ARE KNOW CONSIDERED A WEAR ITEM AND I WAS CHARGED $321. FOR BRAKES WHICH ARE OBVIOUSLY DEFECTIVE ALONG WITH ROTORS THAT WARP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011049March 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SHIFTS HARD INTO SECOND GEAR THEN TRANSMISSION SLIPS WHILE IN SECOND GEAR. PROGRESSIVELY GETTING WORSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011020March 25, 2003
ELECTRICAL SYSTEM:WIRING
MY BROTHER'S (JOHN STURGILL) 1993 PONTIAC GRAND AM CAUGHT ON FIRE AND BURNED TO THE GROUND WITH THE IGNITION OFF. MY BROTHER HAD JUST DRIVEN THE CAR HOME FROM WORK. HE TURNED OFF THE IGNITION WENT INTO HIS HOME. JUST 10 MINTUES LATER HIS WIFE SAW SMOKE COMING BY THE WINDOW. THEY IMMEDIATELY WALKED OUTSIDE AND SAW THE CAR COMPLETELY ENGULFED IN FLAMES. THEY CALLED THE FIRE DEPARTMENT TO PUT OUT THE FIRE BUT THE CAR BURNED TO THE GROUND. THE FIRE DAMAGED THE OUTER VINYL SIDING ON 2 SIDES OF THE HOUSE, DAMAGED A BRAND NEW CARPORT, COMPLETELY BURNED A 2 YEAR OLD RIDING LAWN MOWER AND DESTROYED A STORAGE BUILDING WITH OVER $2,000 IN PERSONAL BELONGINGS. I HAVE NEVER SEEN A CAR BURN THAT QUICKLY AND WITH THAT MUCH FORCE. IT WAS THE SCARIEST DAY OF MY LIFE.IF MY BROTHER AND HIS WIFE HAD DRIVEN 10 MORE MINUTES THEY WOULDN'T BE HERE WITH ME TODAY. I SHUDDER THE THOUGHT THAT SOMEWHERE THERE ARE PEOPLE STILL DRIVING 1993 PONTIACS WITH THEIR LIVES AT RISK ALSO.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10011038March 25, 2003
STEERING:COLUMN
THE TILT PINS AND THE SPRING CAME OUT OF THE STEERING COLUMN. 1 MONTH LATER THE TILT FINGURES BROKE AND WILL NOT CATCH. CAUSING THE TILT NOT TO WORK. THE STEERING WHEEL MOVES UP AND DOWN AND LEFT TO RIGHT. VIN # 1G2NE153XRM19022. EST. COST TO FIX 300.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010885March 22, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED ABRUPTLY CAUSING MOTOR TO QUIT WHILE UNDERWAY, AND SUBSEQUENTLY COMPLETE LOSS OF ALL POWER BRAKES AND POWER STEERING. THIS HAPPENED AT 65 MPH IN MODERATE TRAFFIC ON AN INTERSTATE. MY DAUGHTER, DRIVER AT THE TIME, HAD TO MANEUVER THE VEHICLE THROUGH TWO LANES OF TRAFFIC AND OFF THE SHOULDER OF THE ROAD WITHOUT ANY POWER STEERING OR BRAKES...A VERY DANGEROUS SITUATION. ONE THAT COULD HAVE VERY EASILY CAUSED A CRASH AND SERIOUS INJURY OR FATALITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010888March 22, 2003
ELECTRICAL SYSTEM:IGNITION
WHEN SHUTTING OFF THE CAR, THE KEY BECOMES STUCK IN THE IGNITION. I HAVE TO RESTART THE CAR SEVERAL TIMES AND SHIFT FROM DRIVE TO PARK TO GET IT OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010790March 20, 2003
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE, AIR BAGS
HAD COOLANT LEAK FROM INTAKE GASKET AT 65,000 MILES. HORN DOES NOT WORK AGAIN (BEEN TO SHOP 3 TIMES PREVIOUSLY) 2 TIMES COULD NOT DUPLICATE, 1 TIME REPLACED SPRING IN SWITCH. THIS WAS WHILE UNDER WARRANTY, NOW THAT IT IS NOT UNDER WARRANTY, THE DEALERSHIP HAS ASKED ME TO PAY $188.34 TO FIX A SHORT UNDER THE AIRBAG. THIS SHORT HAD TO EXIST PREVIOUS TO THE WARRANTY EXPIRING. I HAVE NEVER OPENED THE STEERING WHEEL COVER. ALSO, WHEN VEHICLE WAS LESS THAN 2 YEARS OLD, THE BRAKES WOULD PULSE AND MAKE HEAVY RUMBLING NOISE WHENEVER TRYING TO DEPRESS THE BRAKES GOING DOWN A VERY MINOR HILL. HAD DEALER REPLACE PADS, STILL EXHIBITED SAME BEHAVIOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012074March 19, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE BATTERY FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012077March 19, 2003
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
THE STEERING WHEEL MOVE DOWN LOCKING IN POSITION WHEN CONSUMER ENTERED THE VEHICLE. *JB..... DEALER REPLACED HAZARD SWITCH WHICH WAS FOUND TO BE A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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