Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10031191August 10, 2003
SUSPENSION
I HAVE HAD A PERSISTENT POPPING/CREAKING NOISE COMING FROM THE SUSPENSION WHEN ENCOUNTERING ANY SORT OF INCLINE OR DECLINE (I.E., DRIVEWAYS, CURBS, ETC.) OR INTERMITTENTLY WHEN CORNERING. THERE IS A TECHNICAL SERVICE BULLETIN #02-03-03-008 THAT ADDRESSES THIS ISSUE. THE PONTIAC DEALERSHIP IN COLMA, CA HAS TRIED THREE TIMES TO REPLACE THE SWAY ARM BUSHING/BRACKETS YET THE PROBLEM PERSISTS. I'M DRIVING A CAR WITH 2,000 MILES ON IT YET IT SOUNDS LIKE THE SUSPENSION IS 15 YEARS OLD. AT FIRST, THE DEALERSHIP ACTED LIKE THEY HAD NO IDEA WHAT I WAS TALKING ABOUT. I FOUND THE TSB (ISSUED IN NOVEMBER 2002) ON THE INTERNET IN ABOUT 1 MINUTE. FURTHERMORE, THE DEALERSHIP SERVICE DEPARTMENT KEEPS CALLING GM TECHNICAL SUPPORT FOR HELP. THIS GIVES ME NO CONFIDENCE IN THE ABILITIES OF THE SERVICE TECHNICIANS. I'M CONTEMPLATING ASKING GM TO BUY THIS CAR BACK. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031184August 9, 2003
STEERING:COLUMN
THE STEERING WHEEL MAKES SQEAKY NOISES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032475August 8, 2003
ELECTRICAL SYSTEM
WHILE DRIVING, THE VEHICLE STALLED. THE DEALER STATED THE WIRES TO THE ALTERNATOR NEEDED TO BE CHANGED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031088August 8, 2003
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
THE TURN SIGNALS AND HAZARD FLASHERS WORK VERY POORLY...I HAVE HAD TIS VEHICLE FOR A YEAR NOW, AND EVERY DAY THEY STOP WORKING....I HAVE CONTACTED TO DEALER MANY TIMES, BUT EACH TIME I AM TOLD THAT THE HAZARD SWITCH MIGHT BE BAD..WHICH IS THE SAME COMPONENT THAT WENT BAD IN THE 95-ERA GRAND AMS THAT MADE THEM EXPERIENCE THE SAME PROBLEM, LEADING PONTIAC TO ISSUE A RECALL ON THEM....SO IT NEEDS TO BE EXPANDED!...THEY WILL STOP WORKING FOR NO REASON AND THIS HAS ALMOST CAUSED A FEW ACCIDENTS....AND ONE TIME WHEN I NEEDED TO PLACE MY HAZARD FLASHERS ON, THEY WILL NOT WORK....VERY DANGEROUS...THESE ARE SUPPOSEDTO BE A SAFETY DEVICE THAT DOESNT WORK..PLEASE TRY TO RECALL THESE! PREVIOUS MODEL YEARS OF GRAND AMS EXPERIENCED THE SAME PROBLEMS!!! AND I HAVE TALKED TO MANY OTHER OWNERS THAT HAVE THE SAME ISSUES EXACTLY....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032478August 7, 2003
CHILD SEAT
COMPLAINT REGARDING CHILD SEAT. *MR *CB *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10032353August 7, 2003
SERVICE BRAKES, HYDRAULIC
WHEN BRAKES WERE DEPRESSED THERE WAS A HESITATION IN BRAKING THAT RESULTED IN EXTENDED STOPPING DISTANCE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031016August 7, 2003
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS FAIL AT DIFFERENT TIMES. BOTH WHEN VEHICLE IS MOVING AND WHEN IT IS NOT. HAPPENS ON A DAILY BASIS CAUSING SAFETY CONCERNS. FAILS BOTH INTERIOR AND EXTERIOR. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027178August 7, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
NHTSA RECALL 02-V-070-000: ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILED TO START AND THE DRIVER HELD THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLEW THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCED ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS. THIS RECALL FAILED AND THE VEHICLE CAUGHT ON FIRE.*AK CONSUMER HAD BACKED UP APPROX. FIVE FEET IN AN PARKING LOT WHEN THE ENGINE DIED AND SMOKE EMITTED FROM THE STEERING COLUMN. AT FIRST THE CONSUMER COULDN'T GET THE KEYS OUT AND THE VEHICLE WAS IN "PARK". AFTER WHILE THE CONSUMER WAS ABLE TO REMOVE THE KEYS THE SMOKE STOPPED. WHEN THE TOW TRUCK DRIVER ARRIVED, HE COULDN'T GET THE VEHICLE OUT OF THE "PARK" POSITION. THE TOW TRUCK DRIVER HAD TO DISCONNECT THE LINKAGES. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027234August 7, 2003
SERVICE BRAKES, HYDRAULIC
CONSUMER NOTICED AFTER PRESSING THE BRAKES, THE VEHICLE AND THE STEERING WHEEL STARTED TO SHAKE. THE VEHICLE WAS ON ITS THIRD SET OF BRAKES. *AK *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028345August 7, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING THE FRONT PASSENGER SIDE SPRING SNAPPED AT THE BOTTOM. THE SPRING PUNCTURED THE TIRE WHICH CAUSED THE VEHICLE TO SWERVE AS THE PASSENGER SIDE OF THE VEHICLE COLLAPSED TO THE GROUND AND SKID APPROXIMATELY 15 FEET TO A STOP. THE TIRE DEALER REPLACED BOTH FRONT SPRINGS, THE TIRE AND STRUTS. *CB *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029498August 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE HAD A CRACKED ENGINE HEAD GASKET. THE DEALER WAS NOTIFIED. *AK THE CYLINDER HEAD, WATER PUMP, SPARK PLUGS, THERMOSTAT, SERPENTINE BELT(S) WERE ALL REPLACED AND ONE GALLON OF ANTI FREEZE WAS ADDED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030948August 6, 2003
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE 2 COMPLAINTS. AT AROUND 48,000 MILES I HEARD A GRINDING NOISE COMING FROM THE FRONT END. HAD TO BRAKES REPLACED AND STILL GRINDS. IT HAS BEEN ABOUT 10,000 MILES NOW AND STILL GRINDS. BROUGHT BACK IN TO SHOP, THEY HAVE NO CLUE AS TO WHAT IS GOING ON. ALSO, FRONT END STARTED PULSATING 8,000 MILES AGO. READ SOME COMMENTS ON THE INTERNET ABOUT THIS AND SEEMS THERE MIGHT BE A PROBLEM WITH THE BRAKING SYSTEM. BROUGHT CAR IN AND CANNOT FIGURE OUT WHAT IS CAUSING IT.2ND COMPLAINT. ABOUT 6,000 MILES AGO CAR WOULD START IN THE MORNING AND THOUGHOUT THE DAY WOULD NOT START ON THE FIRST CRANK. HAD TO CRANK AND GIVE GAS TO GET IT STARTED. CANNOT FIGURE OUT WHAT IS WRONG. HAD A DIAGNOSTIC TEST DONE, NO ANSWERS. *AK CAR HAS ONLY 58,000 MILE SON IT RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030962August 6, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
MY CAR SHAKES VIOLENTLY WHEN BRAKING. I HAVE HAD THE BRAKES REPLACED 4 TIMES SINCE BUYING IT AND HAVEN'T FELT SAFE DRIVING IT SINCE ABOUT THE THIRD DAY AFTER I BOUGHT IT. I AM NOT DRIVING IT WRONG, AS THE MECHANICS SAY. THERE IS NO REASON YOU SHOULD HVE TO HAVE THE BRAKES DONE 4 TIMES BEFORE 60,000 MILES (ROTORS TWICE, ONCE I WOULDN'T LET THEM SINCE IT HAD JUST BEEN DONE AND WAS OUT OF WARRANTY). I WONDER HOW LONG YOU WILL LET THIS CONTINUE BEFORE SOMEONE GETS KILLED. I WILL BE WATCHING FOR THAT COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030844August 5, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING I TRIED TO OPEN MY DRIVER (POWER) WINDOW A LITTLE AND IT WENT CRASHING DOWN. ALL CLIPS WERE WORN OUT, TWO OF THEM ARE ONLY SOLD WITH THE TRACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030769August 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
1999 PONTIAC GRAND AM, FRONT BRAKE PROBLEMS, SHAKES VIOLENTLY, DOES NOT STOP WELL. REPLACED PAD AND RESURFACED ROTORS, STILL HAVE PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031876August 1, 2003
AIR BAGS:FRONTAL
CONSUMER STATES WHILE TRAVELING 60 MPH AND WHILE BEING HIT FROM BEHIND CONSUMER LOST CONTROL OF VEHICLE, CAUSING VEHICLE TO RUN OFF THE ROAD INTO AN EMBANKMENT. UPON IMPACT, AIR BAGS DID NOT DEPLOY AT ANY TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10031902August 1, 2003
SERVICE BRAKES, HYDRAULIC
WHILE APPLYING THE BRAKES PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031507July 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER. IT WILL BE HARD TO GET THE VEHICLE BACK STARTED.DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031603July 30, 2003
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
CONSUMER CALLED COMPLAINING ABOUT HAVING TURN SIGNAL SWITCH PROBLEMS. DELAER WAS CONTACTED, AND STATED THAT THEY COULD NOT FIGURE OUT WHAT WAS WRONG WITH IT.MANUFACTURER WAS NOT CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030449July 30, 2003
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD FLEW OPEN AND SMASHED WINDSHIELD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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