Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10041187October 3, 2003
WHEELS, TIRES
ISSUE CONCERNS TSB 02-03-10-003. THE VEHICLE IS 2002 PONTIAC GRAND AM GT WITH ALUMINUM ALLOY WHEELS AND 16 INCH EAGLE RSA TIRES. THE VEHICLE HAS 41,000 MILES AND IS NOT UNDER WARRANTY. PRIOR TO OCT. 3 2003 - A SCRUNCHING AND GRINDING NOISE IN THE FRONT PART OF THE VEHICLE THAT SOUNDS LIKE A WHEEL BEARING OR BRAKE ASSEMBLY WENT BAD. DECIDED THAT THE PROBLEM WAS BAD ENOUGH TO TAKE TO LOCAL DEALERSHIP. THE DEALERSHIP DETERMINED THAT CAUSE WAS COMBINATION OF THE STOCK ALUMINUM WHEEL AND THE STOCK GOODYEAR RSA TIRE DESCRIBED IN TSB 02-03-10-003 AND THAT THEY WERE UNABLE TO REPAIR THE PROBLEM WITHOUT REPLACING THE TIRES. THE DECISION WAS IF I WANTED THE PROBLEM FIXED, I HAVE TO PAY FOR 4 NEW TIRES. I BROUGHT 3 ISSUES TO THE ATTENTION OF THE DEALER: 1. THIS IS A SAFETY ISSUE BECAUSE ANY OTHER MECHANICAL FAILURES OF A SIMILAR SOUND WILL NOT BE HEARD OVER THE CURRENT SOUND AND THEREFORE BE LEFT UNCHECKED UNTIL A TIME WHEN THE PART COULD FAIL CATASTROPHICALLY. 2. IT IS A SAFETY ISSUE FOR THE REASON THAT UNDER PRESSURE OR HEAT DEVIATING FROM THE NORM AS A RESULT OF THE TIRE AND RIM RUBBING IN SUCH A WAY TO CAUSE THE SOUND. 3. IT WOULD BE VERY DIFFICULT TO RESELL A VEHICLE THAT WAS UNSAFE. FOR THESE THREE REASONS I REQUESTED THAT THE DEALERSHIP PAY FOR THE REPAIRS. THEY SAID THAT THEY DID NOT HAVE THE POWER TO MAKE THAT DECISION AND THAT I SHOULD CONTACT THE MANUFACTURER. OCT. 3 2003 I CONTACTED PONTIAC CUSTOMER ASSISTANCE AND SPOKE TO MERRILL HAMMOND CONCERNING THE PROBLEM. SHE SAID THAT PONTIACS POSITION IS THAT THE CAR IS OPERATING WITHIN NORMAL AND ACCEPTABLE PARAMETERS AND DID NOT HAVE TO PAY FOR THE REPAIR SINCE IT WAS NOT A SAFETY RECALL. TOLD THAT IF I HAD BROUGHT THE CAR IN UNDER WARRANTY, NEW TIRES WOULD HAVE BEEN PUT ON THE CAR BY THE MANUFACTURER. SHE SUGGESTED I CONTACT THE NHTSA IF I WAS UNHAPPY WITH THE SAFETY ISSUES CONCERNING TSB. I FEEL THE CAR IS UNSAFE AND THAT A RECALL SHOULD BE ISSUED FOR THE TIRE COMBINATION STATED IN THE TSB. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041129October 2, 2003
STEERING:RACK AND PINION, SERVICE BRAKES, HYDRAULIC
CONSTANT GRINDING BRAKES, REPLACED AND STILL THE SAME. NOW, AT 60.000 MILES, RACK AND PINION IS LEAKING AND NEEDS REPLACED @ $900. RACK AND PINION STEERING COLUMN WAS REPLACED TWICE WHEN I BOUGHT THE CAR, AT 44,000 MILES. I AM A VERY DISAPPOINTED GM EMPLOYEE AND CONSIDERING OTHER MAKES NOW.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041028October 1, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
YESTERDAY MY DRIVER SIDE MIRROR BROKE OFF AFTER GOING THROUGH A CAR WASH. TEN MONTHS AGO MY PASSENGER SIDE MIRROR DID THE SAME THING AT A DIFFERENT CAR WASH. IS THERE A RECALL? MAYBE A METAL FRAME WOULD BE MORE BETTER THAN A PLASTIC ONE. I AM SHOCKED TO SEE THIS AGAIN, SINCE MY PONTIAC GRANDAM IS ONLY 3 YRS OLD. I HAVE PANTS THAT LAST LONGER THAN THESE MIRRORS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042062October 1, 2003
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
CERTAIN PASSENGER VEHICLES HAVE HAZARD WARNING SWITCHES THAT MAY EXPERIENCE SOLDER JOINT CRACKING CAUSED BY RAPID TEMPERATURE TRANSITIONS AND THE SOLDERING PROCESS. IF SOLDER JOINT CRACKING OCCURS AND RESULTS IN AN OPEN CIRCUIT, THE TURN SIGNALS/HAZARD LAMPS BECOME INTERMITTENT OR INOPERATIVE. CONSUMER HAD THE SAME PROBLEM. DEALER ADMITTED THIS VEHICLE HAD THE SAME HAZARD SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041074October 1, 2003
ELECTRICAL SYSTEM:WIRING
TURN SIGNAL AND/OR HAZARD LIGHTS OPERATES IN AN INCONSISTENT BASIS. MOST OF THE TIME I HAVE TO START THE FLASHER, THEN CUT IT OFF FOR THE TURN SIGNALS WORK. USUALLY IT WORKS BUT NOT ALL THE TIME. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038299October 1, 2003
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TURN SIGNAL FAILED INTERMITTENTLY. A RECALL HAD BEEN ISSUED FOR THIS DEFECT, HOWEVER THE VEHICLE WAS NOT INCLUDED . *AK. THE TUNE SIGNAL FAILURE ONLY OCCURRED WHEN THE WEATHER WAS HOT, HUMID OR DAMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040954September 30, 2003
UNKNOWN OR OTHER
MY WINDOWS ARE ELECTRIC. MY DRIVERS SIDE WINDOW IS STARTING TO NOT ROLL DOWN WHEN PUSHING THE BUTTON. MY SISTER HAS A 2000 GRAND AM AND HERS IS DOING THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040979September 30, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY IGNITION SEVCERAL TIMES HAS FAILED ME BY THE PASS LOCK FEATURE SECRUITY LIGHT ON I HAVE TO WAIT 10 MINUTES FOR THE STUPID THING TO RESET AND HALF THE TIME IS DOES NOT RESET I HAVE WENT OUT AND PURCHASED A NEW BATTERY BEING TOLD THAT WOULD SOLVE THE PROBLEM IT DID NOT ALL TI DID WAS SAVE ME FROM HAVING A DEAD BATTERY WHILE WAITING THE 10 MINUTES FOR THE SECURITY LIGHT TO GO OFF, I FINALLY GOT A READING ON THE CODES AND THE ONE IS 1632 AND 1731 WELL WHAT IS IT AND WHY DO I HAVE TO PAY FOR A REPAIR ON A 3 YEAR OLD CAR THAT GM STATES IN THERE WARRANTY BOOK THEY STAND BEHIND THE PRODUCT THAT THEY MAKE AND WHEN OUT OF WARRANTY AS IS MY CAR THEY WILL COVER HALF IF NOT ALL WELL I HAVE THE CODES AND THE DEALER STILL WANTS TO CHARGE ME FOR A DIAGNOSES, THE CAR IS 2 1/2 - 3 YEARS OLD AND MY MILAGE IS 65,000 I HAVE NEVER HAD SO MANY PROBLEMS WITH A CAR AS I AM HAVING WITH THIS PONTIAC GRAND AM SE. I HAVE ALWAYS BOUGHT CHRYSLER PRODUCTS AND ONE TIME I DECIDE TO TRY A PONTIAC IS HAS BEEN A COSTLY NIGHTMARE I HAVE ALSO HAD PROBLEMS WITH MY BREAKING SYSTEM THE CAR HAD 7,000 MILES ON IT AND THE DEALER REPLACED THE BREAKS ROTARS AND CALIPERS AT WHICH TIME I AM NOW REPACEING THE BREAKS EVERY 4-6 MONTHS AND ABOUT EVERY OTHER BREAK CHANGING I AM REPLACING THE ROTARS CALIPERS THE ENTIRE BREAKING SYSTEM FOR THE MOST PART WHICH I JUST DID AGAIN AT A TUNE OF 700.00 + DOLLARS IN ONE MONTH I HAVE PUT 1400.00 IN TO THE CAR BETWEEN REPAIRS AND RENTAL CAR COST, PLEASE SOMEONE DO SOMETHING ABOUT THIS PRODUCT THEY ARE NOT AS SAFE AS THEY SEEM AND GM SHOULD STAND BEHIND THERE DEFECTIVE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041002September 30, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
TOOK V-6 4 DOOR PONTIAC GRAND AM INTO DEALERSHIP WHEN CAR HAD APP. 34,000 MILES ON IT. COMPLAINED ABOUT ENGINE OVERHEATING, THOUGHT SOMETHING WRONG WITH ENGINE. DEALERSHIP SAID NO, IT WAS JUST A PLASTIC BAG ON THE ENGINE. CAR WITH 38,000 MILES ON IT, CHECK ENGINE LIGHT COMES ON, MECHANIC SAYS FUEL INJECTOR IS BROKEN (NOT CLOGGED, IT JUST BROKE). CAR WITH 43,000 - 2ND FUEL INJECTOR "BREAKS", ONCE AGAIN, MECHANIC SAYS IT'S JUST THE INJECTORS - BREAKING. INJECTORS HAVE BEEN FLUSHED AND EVERYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041829September 29, 2003
ELECTRICAL SYSTEM:IGNITION
NHTSA RECALL 02-V-070-000: ON CERTAIN PASSENGER VEHICLES IF THE ENGINE FAILS TO START AND THE DRIVER HOLDS THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLOWS THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCES ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS. CONSUMER HAS THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040857September 28, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, AIR:DISC:CALIPER
FAULTY POWER WINDOWS, CLIPS THAT HOLD WINDOW IN PLACE BROKE AND WINDOW FELL WHEN DRIVING. WINDOW DID NOT BRAKE, BUT WINDOW WILL NOT GO UP OR DOWN. PASSENGER WINDOW IS ALSO GOING TO FALL DUE TO POOR ENGINEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040860September 28, 2003
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
THE TURN SIGNALS WOULD WORK INTERMITTANTLY. DEALER SAID THE SIGNALS SHOULD WORK AGAIN IF THE HAZZARD SWITCH IS ENGAGED AND THEN DISENGAGED. THIS DID HELP SOLVE THE PROBLEM WHEN IT WOULD ARISE. TOOK THE CAR IN FOR SERVICE AND THEY REPLACED THE HAZZARD SWITCH. THIS DID FIX THE PROBLEM. ANOTHER SERVICE SHOP SAID THIS HAS BEEN A COMMON PROBLEM FOR THIS PART DUE TO A BAD SOLDER JOINT IN THE SWITCH AND THEY HAVE CHANGED OUT QUITE A FEW SWITCHES. LOOKED ONLINE TO SEE IF THERE HAD BEEN A RECALL ON THIS PART IN MY CAR TYPE. THERE IS BUT MY CAR IS NOT LISTED AS ONE WHERE THIS FIX IS AURTHORIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040833September 27, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
I HAVE BEEN HEARING A RUBBING NOISE FROM FRONT END (LEFT?) FOR 2 YRS. NOW. NO -ONE CAN FIND OUT WHY.MY LOW TRACK LIGHT HAS BEEN GOING ON A LOT LATELY TOO.IN RESEARCHING THIS ON THE WEB, I'VE FOUND A LOT OF PEOPLE WITH THE SAME COMPLAINT. MY QUESTION IS,"WHY HASN'T SOMETHING BEEN DONE ABOUT IT?" IT'S OBVIOUSLY A MANUFACTURERS DEFECT. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041866September 24, 2003
AIR BAGS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, STRUCTURE:BODY:DOOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
AIR BAG EQUIPMENT INADVERTENTLY DEPLOYED.*MR WHILE DRIVING DOWN THE HIGHWAY, BOTH OF PASSENGER SIDE AIR BAGS EXPLODED WITH NO APPARENT REASON. AS RESULT THE DASH WAS COMPLETELY TORN APART, THE PLASTIC MOLDING OF THE CD PLAYER HAD BLOWN OFF, THE DRIVER SIDE DOOR APPEARED TO BE SPRUNG, BUT THERE WAS NO ACCIDENT TO HAVE CAUSE THIS EXPLOSION AND DAMAGE. THE DEALERSHIP AGREED TO FIX THE AIR BAGS AND SENSORS, BUT NOTHING MORE. THE CONSUMER IS REQUESTING THAT THE VEHICLE BE RETURNED TO HIM IN THE SAME STATE IT WAS BEFORE THE AIR BAG EXPLOSION OCCURED. PLEASE ASSIST IN RESOLVING MATTERS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039429September 24, 2003
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, WHEELS:HUB, TIRES, TIRES:BEAD, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, VISIBILITY:WINDSHIELD, STEERING, STEERING:HYDRAULIC POWER ASSIST SYSTEM, TIRES:TREAD/BELT, EQUIPMENT, EQUIPMENT:MECHANICAL
2002 PONTIAC GRANDAM GT-1 HAS CONTINUOUS GRINDING, RUBBING, AND POPPING SOUNDS FROM THE FRONT STEERING. ALSO HAS UNCONTROLED POWER STEERING WHERE THE CAR COULD GO OFF THE ROAD. DEALERSHIPS CAN OR WILL NOT TRY TO FIND THESE SERIOUS DEFECTS, THEY SAY THAT IT IS THE TIRES THAT IS CAUSING THESE DEFECTS.THIS IS THE SECOND NEW GT-1 WITHIN THE PAST THREE YEARS WITH THE SAME DEFECTS THAT I HAVE OWNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040496September 24, 2003
SEAT BELTS:FRONT:RETRACTOR
CONSUMER STATED SEAT BELT GUIDES ARE TOO LARGE, CAUSING SEAT BELT TO CRAWL UP THE NECK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040498September 24, 2003
AIR BAGS:FRONTAL
CONSUMER STATED AFTER TRAVELING 25 MPH OVER A POTHOLE AIR BAGS DEPLOYED WITHOUT ANY INDICATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039497September 24, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
1997 PONTIAC GRAND AM - POWER WINDOWS - MOTORS BOTH LEFT DRIVERS SIDE AND RIGHT PASSENGER SIDE. WINDOWS WILL NOT GO UP OR DOWN. ONCE THE MOTORS COOL DOWN THE WINDOWS CAN ONLY BE RAISED .5 INCH EVERY 5 MINUTES. THERE IS NO SEALANT OR GASKET TO PREVENT MOISTURE TO THE MOTOR WHICH CAUSES AN ELECTRICAL SHORT TO THE MOTOR. THE PONTIAC GRAND AM, OLDSMOBILE ACHIEVA AND BUICK SKYLARK ALL HAVE EXPERIENCED THIS SAME DESIGN PROBLEM REQUIRING MILLIONS OF HOURS OF SERVICE AND LABOR AND TONS OF SCRAP METAL. THIS HAS BEEN A DESIGN ISSUE FOR AT LEAST 15 YEARS. WHAT A SCAM. WHO'S IN CHARGE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040448September 23, 2003
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
THE TURN SIGNALS AND HAZARD LIGHTS GO OUT ON THEIR OWN, AND SOMETIMES WHEN THE HAZARD LIGHT HAVE BEEN USED THE TURN SIGNALS WONT WORK. THE PROBLEM IS INTERMITTENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040454September 23, 2003
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
HAZARD LIGHTS FAILED INTERMITTENTLY. A RECALL HAS BEEN ISSUED; HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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