Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10067435April 20, 2004
AIR BAGS
IT WAS HARD FOR THE CONSUMER TO START THE VEHICLE, BUT ONCE STARTED THE AIR BAG/SECURITY LIGHT ILLUMINATED. THE LIGHT STAYED ON THE REMAINDER OF THE TIME THE VEHICLE WAS BEING OPERATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067547April 20, 2004
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
I THINK GRANDAM HAS THE WORST BRAKING SYSTEM ON THEIR CARS. I SPEND SO MUCH MONEY ALONE ON BRAKES. I'VE ASKED SEVERAL PEOPLE WHO ALSO OWN A GRANDAM AND THEY SAY THE SAME THING I CHANGE MY BRAKES AT LEAST 3-4 TIMES A YEAR. I OWN A 98 PONTIAC GRANDAM AND AS SOON AS I FINISH PAYING ON IT I AM GETTING RID OF IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063557April 20, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
CONSUMER WAS INSTRUCTED BY THE DEALER TO PRESS THE HAZARD BUTTON IN ORDER TO GET THE BLINKERS TO WORK. CURRENTLY, AFTER MONTHS OF DOING IT THIS WAY THE HAZARD LIGHT BUTTON MALFUNCTIONED, AND THE BLINKERS WERE NOT WORKING. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064713April 20, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNALS DO NOT OPERATE. THIS MAKES OTHER DRIVERS UNAWARE WHEN THE VEHICLE IS TURNING. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062812April 20, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON 3 SEPARATE OCCASIONS WHEN CONSUMER DEPRESSED THE GAS PEDAL IT GOT STUCK. WHEN THIS OCCURRED VEHICLE REVVED. CONSUMER THEN PUT VEHICLE IN NEUTRAL, AND RPMS WENT UP TO 5. THEN PUT VEHICLE BACK IN DRIVE AND PEDAL DID NOT STICK. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066517April 19, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
I JUST PAID TO HAVE MY WIRES FOR MY HAZARD SWITCH FIXED, THEN I GET THE RECALL IN FOR THE SWITCH TO BE REPLACED. GM WOULDN'T JUST GIVE ME A REIMBERMENT FOR THE WIRES I HAD TO REPLACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066515April 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THERE IS A HESITATION WHEN DRIVING ON HIGHWAYS WHEN YOU ACCELERATE INTO A HIGHER GEAR. IT HAS BEEN CHECKED OUT COUNTLESS TIMES AND NOTHING IS PICKED UP ON THE COMPUTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066340April 17, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER MOTOR STOPS WORKING ON POSITIONS 1 AND 2. POSITION 3 IS VERY SLOW. FAN DOES NOT BLOW OUT AIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066374April 17, 2004
AIR BAGS
THIS IS A GENERAL COMPLAINT ABOUT AIRBAGS. I WAS IN MEDIUM GRADE ACCIDENT AND AIRBAGS DEPLOYED. I WAS TRAVELING AT MAYBE 10MPH. THE SEAT BELT WAS PLENTY OF PROTECTION. THE AIRBAGS DEPLOYED KNOCKING ME UNCONCIOUS FOR A FEW MINUTES AND I HAVE SEVERE PAIN FROM THIS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10066286April 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTS IMPROPERLY, RPMS GO UP BUT VEHICLE DOES NOT ACCELERATE LIKE IT NORMALLY SHOULD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067460April 15, 2004
EXTERIOR LIGHTING:TURN SIGNAL
THE SOUND FOR THE TURN SIGNALS WOULD CONTINUE AFTER THE SIGNAL WAS OFF. PROBLEM WAS CAUSED DUE TO A SHORT IN THE WIRING. *PH *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067459April 15, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON THREE SEPARATE OCCASIONS, VEHICLE STOPPED RUNNING WITH TWO/THREE MARKS OF GAS ON THE GAS GAUGE. *PH CONSUMER RECEIVED RECALL ON VEHICLE AND WENT TO THE DEALER. THE DEALER SAID THAT THERE MIGHT BE ANOTHER DEFECT ON THE FUEL PUMP. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067222April 15, 2004
ELECTRICAL SYSTEM
WHEN USING THE TURN SIGNALS CONSUMER NOTICED THAT THE TURN SIGNALS WOULD WORK INTERMITTENTLY. THE HAZARD LIGHT ALSO WORKED INTERMITTENTLY. *AK IF THE DASH WERE TAPPED ABOVE THE FLASHER BUTTON, IT WOULD SOMETIMES MAKE THE TURN SIGNAL BEGIN TO WORK. WHEN THE KEY WAS TURNED IN THE IGNITION THE TRUNK LID IMMEDIATELY OPENED AND A SECURITY MESSAGE WAS DISPLAYED ON THE DASH. ONCE THE TRUNK LID WAS CLOSED THE CAR WOULD NOT START. A LATER ATTEMPT TO START THE CAR WAS SUCCESSFUL, HOWEVER AFTER SHUTTING OFF THE CAR, THE NEXT ATTEMPT OPENED THE TRUNK LID AGAIN. THE LEFT FRONT WINDOW QUIT WORKING AROUND THE SAME TIME THAT THE TURN SIGNAL STARTED TO ACT UP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066254April 15, 2004
ENGINE AND ENGINE COOLING:ENGINE
OUR 2001 PONTIAC GRAND AM GT1 HAS COOLANT LEAKS. 3/15/04 WE CALLED PONTIAC TO REQUEST ASSISTANCE. THEY OPENED A FILE & SAID THEY'D INVESTIGATE TO DETERMINE IF THE PROBLEMS WERE A MANUFACTURER DEFECT & IF SO PROVIDE REPAIR ASSISTANCE, TO TAKE IT TO A DEALERSHIP FOR EVALUATION & CALL BACK WITH DIAGNOSIS, WHICH WE DID 3/19/04 (COST $47). THE DEALERSHIP SAID THE INTAKE MANIFOLD GASKET NEEDED REPLACING [SEE GM SERVICE BULLETIN #03-06-01-010] & WOULD COST $700+. AFTER APPROX A MONTH OF WAITING, ON 4/14/04 PONTIAC DENIED OUR REQUEST STATING WE WERE PAST WARRANTY & THERE WAS NO RECALL. (WE KNEW THAT & SO DID THEY FROM THE START! OTHERWISE, WE WOULD HAVE JUST HAD IT FIXED!) NO ONE READ THE SERVICE BULLETIN & PONTIAC REFUSES TO ADMIT LIABILITY FOR A FAULTY INTAKE MANIFOLD GASKET, DESPITE THE SERVICE BULLETIN WHICH READS: "CORRECTION: INSTALL A NEW DESIGN INTAKE MANIFOLD GASKET. THE MATERIAL USED IN THE GASKET HAS BEEN CHANGED IN ORDER TO IMPROVE THE SEALING QUALITIES OF THE GASKET. WHEN REPLACING THE GASKET, THE INTAKE MANIFOLD BOLTS MUST ALSO BE CLEANED, COATED WITH THREADLOCKER AND TORQUED TO A REVISED SPECIFICATION." NOT A MANUFACTURER'S DEFECT? IN DENYING OUR REQUEST PONTIAC IS HIDING BEHIND THE FACT THAT THEY HAVE UNETHICALLY NOT ISSUED A RECALL ON THEIR ADMITTED DEFECT. THEY HAVE IDENTIFIED A DESIGN DEFECT BUT DISGUISED IT IN A SERVICE BULLETIN, THEN USED THE WORDS "NEW DESIGN", "CHANGED IN ORDER TO IMPROVE" AND "REVISED SPECIFICATION", WHICH ADMITS FAULTY EQUIPMENT & PROCEDURES & SHOULD WARRANT A RECALL OR AT LEAST ASSISTANCE TO THE CUSTOMER!! PLEASE LOOK INTO THIS MATTER ON OUR BEHALF. WE APPRECIATE ANY ASSISTANCE YOU CAN OFFER US.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067458April 14, 2004
ELECTRICAL SYSTEM:IGNITION
TROUBLE STARTING VEHICLE DUE TO PROBLEMS WITH THE SECURITY SYSTEM. *PH CONSUMER WENT TO THREE DIFFERENT DEALERSHIPS TO HAVE IT FIXED BUT WAS TOLD THAT THE PROBLEM WAS A DEFECT WITH THE VEHICLE. CONSUMER FINALLY ABLE TO FIND A DEALER TO FIX THE PROBLEM. THE IGNITION CYLINDER WAS REPLACED WHICH SOLVED THE PROBLEM. CONSUMER NOW ASKING IF THE PROBLEM IS A DEFECT WITH THESE VEHICLES, WILL THE CONSUMER BE REIMBURSED FOR THE REPLACEMENT OF THE IGNITION CYLINDER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066124April 14, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES
MY PASSENGER SIDE MIRROR CRACKED OFF IN THE CAR WASH. DEALERS AND CAR WASH EMPLOYEES STATED THAT THIS IS A COMMON OCCURANCE WITH THIS VEHICLE. I AM WONDERING WHY THERE IS NO RECALL ON THIS. OUTSIDE MIRRORS ARE A SAFETY FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066139April 14, 2004
SERVICE BRAKES, AIR:DISC:ROTOR
I PURCHASED A NEW 2002 GRAND AM, SIX MONTHS AFTER PURCHASE I BROUGHT CAR IN FOR FIRST TIME BECAUSE OF VIBRATIONS WHEN BRAKING AT 50-60 MPH, DEALER HAD TO DO SOME WORK ON ROTORS, HAD LESS THAN 6,000 MILES!!!. BROUGHT CAR IN AGAIN THREE MONTHS LATER WITH SAME COMPLAINT, TOLD NOTHING WRONG. BROUGHT CAR IN TWO MORE TIMES TO DEALER WITH SAME COMPLAIN, AGAIN TOLD NOTHING WRONG. FINALLY I BROUGHT CAR TO AUTO SHOP AND WAS TOLD THAT ROTORS ARE GONE, HAVE LESS THAN 36,000 MILES ON CAR. MECHANIC INDICATED THAT HE HAS HAD A LOT OF THESE CARS COMING IN BECAUSE OF VERY THIN ROTORS. I DO NOT UNDERSTAND HOW ROTORS COULD BE SO WORN IN LESS THAN 6,000 MILES AND THEN HAVE THEM BE COMPLETELY GONE AT 36,000 MILES. I FEEL THERE IS SOMETHING WRONG WITH ROTORS TO BEGIN WITH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067155April 14, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF HAZARD WARNING FLASHER SWITCH. CONSUMER SPOKE WITH SERVICE MANAGER VICKY WESTON ABOUT INCOMPLETE RECALL REPAIR ON THE SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066148April 14, 2004
ELECTRICAL SYSTEM:IGNITION
ELECTRICAL MALFUNCTION--BLINKERS INTERMITTENTLY WORKING--TRUNK OPENS WHEN TURNING IGNITION SWITCH AND CAR DOES NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066030April 13, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
CAR IS A 1997 GRAND AM SE WITH 2.4L ENGINE AN AUTOMATIC TRANS WITH 90,000 MILES. IGNITION KEY GETS STUCK IN CAR AND WON'T COME OUT UNLESS CAR IS SHIFTED FROM NUETRAL TO PARK SEVERAL TIMES AND KEY IS CYCLED IN IGNITION. BATTERY'S AND ALTERNATORS LAST ONLY 1 YEAR. WATER PUMP FAILS AT 43,OOO MILES ENTIRE ELECTRICAL SYSTEM IS VERY SKETCHY AND POWER DOOR LOCKS, WINDOWS AND LIGHTS WORK SPORADICALLY EVER SINCE PURCHASE AT 31,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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