Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10100381November 23, 2004
ENGINE AND ENGINE COOLING:ENGINE
I REPLACED THE LOWER INTAKE MANIFOLD GASKET IN MY PONTIAC GRAND-AM (2002) AT A COST OF $700. THE PROBLEM WAS WELL-KNOWN AMONGST THE MECHANICS I SAW AND I WAS INFORMED THAT THIS PROBLEM NEEDS TO BE ADDRESSED. THE MECHANICS COULD NOT BELIEVE THAT GM HAD NOT FIXED THIS PROBLEM. I WAS TOLD THIS WAS DUE TO FAULTY GASKETS AND THAT THE QUALITY OF GASKET USED WAS QUITE POOR. I RESEARCHED THE PROBLEM ON THE INTERNET AND RAN INTO NUMEROUS INDIVIDUALS WITH THE SAME PROBLEM. THE PROBLEM IS COMMON TO THE V-6 3.1L AND 3.4L ENGINES. IT CAUSES RAPID OIL LOSS AND COOLANT LEAKS. THIS MADE THE CAR UNDRIVABLE AND DAMAGED THE ENGINE. MY CAR IS ONLY TWO YEARS OLD AND THIS DAMAGE HAPPENED OUTSIDE THE WARRANTY. I WAS TREATED RATHER RUDELY BY PONTIAC AND OFFERED NO HELP. THIS ISSUE IS RIPE FOR A CLASS-ACTION OR RECALL SCENARIO. VERY DANGEROUS TO THE DRIVER AND CAR. HIGH COST OF REPAIRS FOR A TWENTY DOLLAR GASKET. NO ACCIDENT OCCURRED, BUT WAS STRANDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101542November 22, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
THE TURN SIGNALS COME ON AND WENT OFF INTERMITTENTLY WITHOUT WARNING. THE CONSUMER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THIS RECALL NUMBER(03V327000) HAZARD WITCH UNIT WAS NOT FOR THIS VEHICLE BASED ON THE VIN NUMBER. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100082November 17, 2004
SEAT BELTS:FRONT
AFTER BEING REARENDED MY SEATBELT DETACHED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10100019November 16, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LEFT WINDOW REGULATOR NEEDED REPLACING BECAUSE MY WINDOW FELL IN THE DOOR AND I WAS UNABLE TO USE MY WINDOW. I KNOW OF 2 OTHER PEOPLE THAT THIS HAS HAPPENED TO. IT COST ME $260.68 FOR THE PART, AND $14 FOR A SWITCH. GM KNOWS OF THIS PROBLEM BUT HAS NOT DONE A RECALL. THIS IS QUITE COMMON IN GRAND AM AND GRAND PRIX. I WOULD LIKE TO KNOW OF ANY REIMBURSEMENT PROGRAM FOR THE COST OF THE PART?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099985November 15, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
RECALL 03V327000 CONCERNING HAZARD WARNING SWITCH: AFTER RECALL REPAIRS WERE DONE VEHICLE EXPERIENCED A CLICKING SOUND IN THE STEERING WHEEL. DEALER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THIS PROBLEM WAS NOT COVERED UNDER THE RECALL, BUT ANOTHER ISSUE NOT PERTAINING TO THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098823November 14, 2004
ENGINE AND ENGINE COOLING
HELLO MY NAME IS KEITH TUCKER, I RECENTLY TOOK MY PONTIAC GRAND AM 2000 TO A CAR SHOP AND WAS DEVASTATED BY WHAT THE MECHANIC TOLD AND SHOWED ME. SOMETHING IS GOING ON WITH THE COOING SYSTEM WITH THE CAR, EVER SINCE I PURCHASED MY CAR MY COOLING LIGHT HAS BEEN CONSTANTLY BEEPING ON WITH LOW COOLANT AT THE TIME THE CAR WAS UNDER WARRANTY AND I TOOK THE CAR TO HAVE IT LOOKED AT FROM THE DEALER WHEN I BOUGHT IT,THEY COULD FIND NOTHING WRONG. THIS PAST SATURDAY 11/13/04 THE MECHANIC AT THE SHOP TO WHICH I TOOK MY CAR SHOULD ME WHAT WAS GOING ON. FROM WHAT I SAW THE COOLING SYSTEM ANTIFREEZE IS LEAKING AND ITS GOING TOWARDS THE ENGINE AND THE MECHANIC SAID ITS BEEN LIKE THAT FOR A WHILE, MY CAR NEEDS A RECALL ON IT BADLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099860November 12, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING AT 35 MPH ON A SIDE STREET STEERING WHEEL BECAME STIFF FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS TOWED TO MECHANIC, WHO DETERMINED THAT THE TIMING BELT BROKE, WHICH SHOULD NOT HAPPEN AT THIS LOW MILEAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099862November 12, 2004
ENGINE AND ENGINE COOLING
INTERMITTENTLY VEHICLE WILL NOT START. VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS, AND NO DEFECTS WERE FOUND. MANUFACTURER STATED THEY WILL MAKE CONTACT WITH THE DEALER VEHICLE WAS SERVICED WHEN THE DEALER FOUND THE SAME DEFECT TWO YEARS AGO, AND CURRENTLY THE PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098760November 12, 2004
ENGINE AND ENGINE COOLING
LAST YEAR WENT TO MY DEALER FOR ROUTINE MAINTENANCE AND SERVICE TECH "SUGGESTED" I BUY A NEW CAR, BECAUSE THE PROBLEMS THEY DISCOVERED WERE GOING TO BE OVER $4,000 TO FIX. THOUGHT THIS WAS STRANGE AS I HAVE ONLY HAD THE CAR FOR LESS THAN 3 YEARS. MY MECHANIC FIXED THE COOLANT INTAKE MANIFOLD FOR A LOT LESS THAN THE DEALER BUT SAID HE HAS SEEN THIS IN GM CARS BEFORE AND GM KNOWS ABOUT THIS ISSUE. THEY HAVE RECALLED VEHICLES IN THE PAST FOR THIS PROBLEM. APPARENTLY THE GLYCOL COOLANT EATS THE GASKETS AND CAUSES THE LEAKS TO THE REST OF THE SYSTEMS. FIXING THE GASKET WITH THE NEW AND IMPROVED VERSION JUST DELAYS THE DAMAGE THAT HAS ALREADY BEEN DONE, AND THE RECALL THAT MAY HAPPEN ONE DAY, AFTER WE HAVE ALL SOLD OR JUNKED OUR CARS. WHICH I AM SURE IS WHAT GM IS WAITING FOR. NEXT TIME I BUY AN IMPORT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098775November 12, 2004
EQUIPMENT:ELECTRICAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
HELLO, MY NAME IS [XXX] I HAVE A 2000 PONTIAC GRAND AM GT. VIN. [XXX]. I HAVE A COMPLAINT ABOUT MY HAZARD SWITCH IT IS MAKING CLICKING NOISES VERY LOUD THEN SOMETIMES MY SIGNAL SWITCH DOES IT WORK. SENSE ITS GOT COLD IT IS REAL BAD. WHICH IT CAN CAUSE SOMEONE TO HIT ME (VERY SCARED). I BOUGHT MY CAR LAST YEAR, JUNE 2003 USED. I BEEN ASKING ALL OVER TOWN ABOUT HAZARD SWITCH I ASK AUTOZONE, OREAILY, AND SALVAGE PLACES WHICH THEY SAID THEY DO NOT SELL THEM YOU (I) WOULD HAVE TO GO TO GMC DEALERSHIP. I CALL THEM UP AND THE TELL ME ALL KINDS OF DIFFERENT PRICES ($42.00-300.00) FOR A PART. SO I AM REALLY TIRED OF CALLING DIFFERENT PLACES ONE DAY I DECIDED TO LOOK UP THE HAZARD SWITCH ON YAHOO WHICH I CAME TO WWW.XTREMEGA.COM THAT PEOPLE HAVE BEEN COMPLAINING ABOUT THEIR TURN SIGNAL HAVE BEEN STICKING ON PONTIAC GRAND AM WHICH THERE SHOULD BE A RECALL ON BECAUSE OF MANY PEOPLE COMPLAINING AND SOME PEOPLE CAN NOT EVEN VOICE THERE OPINION (HAZARD SWITCH IS MAKING CLICKING NOISES) ON INTERNET OR THEY EVEN DON'T KNOW WHAT NUMBER TO CALL. THIS IS A MAJOR PROBLEM FOR PONTIAC GRAND AM OWNERS AND I THINK THERE NEED TO BE SOMETHING DONE ABOUT IT. [XXX] [XXX] [XXX] NOVEMBER 12,2004 [XXX] [XXX] UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098646November 11, 2004
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
HAD CAR 2 YRS. ONLY,THE DRIVER SIDE WINDOW BROKE TWICE,GOT IT REPAIR FROM DEALER. THIS PAST MONTH THE PASSENGER WINDOW BROKE{DID NOT GET IT FIX YET}WHEN YOU TRY TO PUT THE WINDOW DOWN IT SOUNDS LIKE IT IS CRACKING THEN THE WINDOW TURNS SIDE WAYS AND THAT WAS HOW THE DRIVER SIDE WINDOW WAS. MY LEFT HAND TURN SIGNAL WHEN YOU TURN IT ON TO TURN, IT KEEPS BLINKING REALLY-REALLY FAST,NOT LIKE A NORMAL TURN SIGNAL LIGHT. ALL OF THIS HAPPEN OCTOBER 2002-TO THIS DATE. DID NOT GET THE TURN SIGNAL FIXED YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098669November 11, 2004
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
THE ORIGINAL HEADLIGHT SWITCH MALFUNCTIONED AND I DID NOT HAVE ANY DASH LIGHTS OR TAIL-LIGHTS. THE SECOND SWITCH MALFUNCTIONED TOO AND THE HEADLIGHTS NOW GO OUT WHEN I TRY TO CYCLE THEM FROM HIGH BEAM TO LOW BEAM OR DON'T COME ON UNTIL I CYCLE THEM AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098598November 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
I WAS INFORMED THAT THE PROBLEMS RELATED TO THE DIFFICULTY DRIVING MY GRAND AM AND THE LOUND CLUNKING NOISE AND THE INTENSE "SHIMMY" WAS BECAUSE MY RIGHT LOWER CONTROL ARM HAD SNAPPED AND MY LEFT LOWER CONTROL ARM WAS CRACKED ABOUT TO SEPARATE AS WELL. I DO KNOW A LITTLE ABOUT CARS AND THIS DOESN'T SEEM TO BE A NORMAL MAINTENANCE PROBLEM. THIS IS COSTING ME WELL OVER 600.00 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099787November 10, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN BRAKING THERE WAS EXTENDED STOPPING DISTANCE, AND STEERING WHEEL VIBRATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099654November 9, 2004
SUSPENSION:REAR:AXLE:SPINDLE
WHILE DRIVING VEHICLE SWERVED RIGHT ON ITS OWN. CONSUMER IMMEDIATELY PULLED LEFT, CAUSING REAR AXLE TO BREAK OFF, AND RESULTING IN A CRASH. DRIVER SUSTAINED INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10098560November 9, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY DRIVER'S SIDE WINDOW FELL DOWN INSIDE THE DOOR AFTER ABOUT 2 MONTHS OF MAKING A STRANGE SOUND EVERYTIME I OPERATED IT. THE PLASTIC CLIPS THAT HOLD IT IN PLACE HAD BROKEN. THE ENTIRE REGULATOR ASSEMBLY HAS TO BE PURCHASED TO REPAIR THIS PROBLEM. MECHANIC FOUND 3 OTHER SETS OF BROKEN PLASTIC CLIPS INSIDE THE DOOR FROM 3 PREVIOUS REPAIRS. I BOUGHT THE 2000 GRAND AM SE IN 2001 WITH ONLY 20,000 MILES. NOW AT 53,000 MILES THIS IS THE 4TH TIME THE DRIVER'S SIDE WINDOW ASSEMBLY HAS BEEN REPLACED. THE REPAIR COST ME 423.00, AND I WAS TOLD THAT IT WAS FAULTY ENGINEERING AND WOULD PROBABLY HAVE TO BE REPLACED EVERY YEAR OR TWO! ALSO, THE FRONT BRAKE DRUMS BECAME WARPED RECENTLY AND HAD TO BE FIXED. AS WELL AS ENGINE PLUGS AND ANOTHER ENGINE COMPONENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099731November 9, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
CONSUMER NOTICED THAT THE TURN SIGNALS WERE INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE HAZARD WARNING SWITCH NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098439November 8, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
ON NOVEMBER 3, 2004, UPON LEAVING WORK, I NOTICED A NOISE COMING FROM MY LEFT FRONT END. I PULLED OVER IN THE PARKING LOT OF MY WORK PLACE, BUT UNABLE TO IDENTIFY THE CAUSE. I PROCEEDED TO THE RINKE PONTIAC DEALERSHIP IN WARREN, MI. THE SERVICE TECHNICIAN PERFORMED A CURSORY CHECK AND DETERMINED THAT THE STRUT (AND POSSIBLY) THE SPRING WAS BROKEN. AFTER VERIFYING WITH HIM THAT IT WOULDN'T BE DANGEROUS, I CONTINUED TOWARD HOME. WHEN I ARRIVED AT MY TURN-OFF, MY FRONT PASSENGER TIRE BLEW OUT. I MADE IT HOME AND CALLED AAA MICH; THE DRIVER WHO CAME TO CHANGE MY TIRE INFORMED ME THAT THE COIL SPRING WAS BROKEN. ON NOVEMBER 4, 2004 , I TOOK MY CAR TO NOONAN PONTIAC FOR REPAIR. THEY REPLACED THE LEFT FRONT COIL SPRING, STRUT, MOUNT, SPRING AND SEAT WHICH RESULTING IN A TOTAL CHARGE OF $614.23 (MINUS DISCOUNT). I RETAINED THE OLD PART. I REPLACED THE TIRE AND ALIGNMENT SEPARATELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098464November 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTAKE MANIFOLD GASKET FAILURE/SIGNAL FAILURE/ WINDOW REGUALTOR FAILURE/ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098465November 8, 2004
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I TURN CAR OFF & NOW TWO TIMES CAR WOULD NOT START WITH THEFT SECURITY LIGHT ON. CLEARING TROUBLE CODES SEEMS TO WORK. THIS NEEDS TO BE ADDRESSED BY GM BECAUSE THIS IS DANGEROUS AND RIDICULOUS THAT IT HAS NO KNOWN FIX OR BEEN ADDRESSED BY ANY AGENCY. PEOEPLE SHOULD NOT HAVE TO DEAL WITH THIS WHEN GM KNOWS THERE IS A PROBLEM. I WOULD THINK THAT A RECALL WOULD HAPPEN BUT I GUESS NO DIED YET SO IT IS NO BIG DEAL. THE BOTTOM LINE IS GM IS SELLING FAULTY VEHICLES WITH THE KNOWLEDGE OF THE PROBLEM HENCE MISREPRESENTING THAT THESE ARE NEW FULLY FUNCTIONAL VEHICLES WHEN IN FACT IF THEY DON'T START THEY ARE NOT FUNCTIONING. WE AS CONSUMERS ARE NOT PROTECTED AT ANY LEVEL FOR THE MOST PART IN THIS COUNTRY AS LONG AS BIG BUSINESS PADS THE POCKETS OF THE GOVERNMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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