Pontiac G5 Complaints

381 consumer complaints on file.

#10442284January 3, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THE IGNITION SWITCH BECAME STUCK AND THE ENGINE COULD NOT BE TURNED OFF. THE CONTACT MENTIONED THAT THE ONLY WAY SHE WAS ABLE TO TURN THE VEHICLE OFF WAS BY DISCONNECTING THE BATTERY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439232December 9, 2011
ELECTRICAL SYSTEM
THE ENGINE COMPARTMENT OF MY SONS 2008 PONTIAC G5 BURNT UP TODAY. IT WAS PARKED OUTSIDE OUR HOME. THE FIRE DEPARTMENT SAID IT WAS ELECTRICAL IN NATURE AND THAT IT APPEARED TO START IN AN AREA NEAR THE DRIVERS SIDE WHEEL. IT APPEARS TO BE A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10439048December 8, 2011
STEERING
NO STEERING, CRASHED INTO A POLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437289November 25, 2011
FUEL SYSTEM, GASOLINE
MY CAR GRADUALLY BEGAN SMELLING LIKE GASOLINE AT THE BEGINNING OF NOVEMBER. I THOUGHT IT WAS THE GAS CAP, REPLACED IT, AND IT HAS NOT GONE AWAY AND ONLY BECOME STRONGER SMELLING WHETHER THE CAR IS IN PARK OR DRIVING ON THE ROAD. IT ALSO IS HARD TO START AFTER SITTING FOR A FEW HOURS, IT WILL NOT CRANK OVER ON THE 1ST ATTEMPT ANYMORE. I HAVE RESEARCHED ON HERE, AND FOUND THERE WAS A RECALL AND 1000S OF OTHERS ARE HAVING THE SAME PROBLEM AS ME. HOWEVER, BECAUSE I AM IN OHIO AND NOT PART OF THE "RECALL" STATES, MY VIN IS NOT PART OF THE RECALL AND IT IS A MAJOR CONCERN. I HAVE CALLED PONTIAC AND THE BEST ADVICE THEY GAVE ME IS TO SEND IT TO A CERTIFIED GM DEALER. AFTER READING POSTS ON HERE, IT SEEMS THAT THEY ARE CHARGING THE CONSUMER 500+ FOR A NEW FUEL PUMP AND THAT IS RIDICULOUS SINCE IT IS A RECALL ON THE OTHER CARS WITH THE SPECIFIC VINS. WHAT EXACTLY WILL IT TAKE FOR GM OR PONTIAC TO STEP UP AND SAY HEY WE MADE A MISTAKE ON MOST OF THESE MODELS, NOT JUST THE 69,000 WE RECALLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435391November 13, 2011
VEHICLE SPEED CONTROL, POWER TRAIN
I WAS PRESENTED WITH THE UNSAFE CONDITION OF BEING UNABLE TO TURN THE KEY IN MY IGNITION TO SHUT OFF THE VEHICLE. I ATTEMPTED TURNING THE KEY TO THE OFF POSITION AND IT WOULD NOT MOVE. I REPEATEDLY SHIFTED THE CAR FROM PARK TO DRIVE AND TURNED THE STEERING WHEEL IN AN ATTEMPT TO LOOSEN THE KEY. MY ATTEMPTS ALSO INCLUDED ENLISTING THE HELP OF MY WIFE TO MAKE SURE I WAS TRYING TO SHUT THE CAR OFF CORRECTLY. AFTER 30 MINUTES OF IDLING IN THE DRIVEWAY, I PULLED THE FUEL PUMP RELAY TO STARVE THE VEHICLE OF FUEL AND IT SHUT OFF WITH THE KEY STILL STUCK IN THE RUN POSITION. I THEN DISCONNECTED THE BATTERY TO SHUT OFF THE LIGHTS. I HAD A SPARE SET OF KEYS SO I LOCKED THE CAR DOORS IN MY DRIVEWAY WITH THE KEYS STILL IN THE IGNITION. THE FOLLOWING MORNING, I CALLED MY EMPLOYER AND NOTIFIED THEM I WOULD BE UNABLE TO GET TO WORK. I THEN UNLOCKED THE DOORS WITH MY SPARE KEYS, RECONNECTED THE BATTERY, AND TOOK MY CAR TO MARTIN CHEVROLET IN SAGINAW, MICHIGAN. UPON ARRIVING I WAS AGAIN UNABLE TO SHUT THE VEHICLE OFF AND IT IDLED WHILE I WAS CHECKED IN. SHE INFORMED ME THAT THIS WAS A COMMON PROBLEM WITH THE CHEVROLET COBALT AND PONTIAC G5 VEHICLES. FACED WITH NO OTHER OPTION BUT TO HAVE MY VEHICLE FIXED, I PAID THE DEALERSHIP TO REPLACE THE CYLINDER (02188-PCK) AND PROVIDE ME WITH A NEW KEY. THE UNSAFE CONDITION OF BEING UNABLE TO SHUT OFF A RUNNING VEHICLE IS UNACCEPTABLE. I HAVE DONE SEVERAL SEARCHES ONLINE AND THIS APPEARS TO BE A COMMON PROBLEM WITH CHEVY COBALTS AND PONTIAC G5 VEHICLES. GM HAS ALSO RELEASED A TECHNICAL SERVICE BULLETIN (#09-02-35-005B) REPORTING THIS PROBLEM FOR VEHICLES PRODUCED BEFORE APRIL 2009. THEY HAVE ALSO RELEASED A NEWLY DESIGNED IGNITION LOCK CYLINDER TO ELIMINATE THIS PROBLEM AND I BELIEVE IT SHOULD BE FIXED UNDER THEIR POWERTRAIN WARRANTY OR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433150October 28, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THAT THE FUEL PUMP WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428387October 3, 2011
SUSPENSION
VEHICLE WAS BEING DRIVIN ON A TWO LANE HIGHWAY AND ALL OF THE SUDDEN THE FRONT RIGHT FELL TO THE GROUND AND THE CAR SPUN OUT AND SLID INTO A DITCH. THE FRONT RIGHT BALL JOINT FAILED AND BROKE APART. MY MECHANIC SAYS HE REPLACES BALL JOINTS ON THESE CARS AT THE RATE OF FIVE CARS PER MONTH. WHILE BEING REPAIRED, I HAD THE CONTROL ARM BUSHINGS, TIE RODS, AND SWAY BAR ENDLINKS REPLACED AGAIN BECAUSE THERE WERE RATTLING AND CLUNKING AGAIN. MY BROTHER WORKS AT A CHEVY DEALER AND HE SAYS THAT COBALT'S/G5'S/HHR'S COME IN ALL THE TIME FOR FRONT SUSPENSION PROBLEMS. GM KNOWS OF THESE ISSUES BUT DOES NOT WANT TO DO ANYTHING FOR IT'S CUSTOMERS WHEN THE WARRANTY RUNS OUT. A CRASH CAN VERY WELL HAPPEN IF ONE OF THESE COMPONENTS FAILS WHEN DRIVING AND THAT IS WHAT HAPPENED TO ME. EVERY SUSPENSION PART ON THESE CARS IS FAULTY. PLEASE LOOK INTO THE SUSPENSION PROBLEMS ON THESE CARS FURTHER. THANK YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10428386October 3, 2011
STEERING, SUSPENSION
VEHICLE STARTING MAKING CLUNKING AND RATTLING SOUNDS IN FRONT SUSPENSION. HAD TO HAVE LOWER CONTROL ARM BUSHINGS REPLACED, NEW TIE RODS, AND SWAY BAR LINKS INSTALLED. BEFORE THE REPAIRS, THE STEERING HAD BECOME EXTREMELY LOOSE AND WAS HARD TO HANDLE ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427099September 25, 2011
FUEL SYSTEM, GASOLINE
MY WIFE NOTICED A GASOLINE SMELL IN THE CAR AND AFTER SEARCHING FOR PROBLEM FOUND FUEL TANK IS LEAKING FROM THE TOP OF TANK AND SEEPING DOWN ONTO THE FRAME AND OTHER AREAS. I FOUND THAT 2007 MODELS WERE RECALLED IN 2009 FOR THIS PROBLEM BUT NOT NEWER MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424403September 9, 2011
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
ELECTRICAL SYSTEM:IGNITION SWITCH IGNITION LOCKED AND KEY WOULD NOT TURN IN IGNITION. HAD TO PAY TO HAVE CAR TOWED 100 MILES. SECOND TIME THIS HAPPENED. 1ST TIME IN 3/10 AT 15,923 MILES WHEN CAR WAS UNDER WARRANTY. DEALER STATED THEY REPAIRED PROBLEM. DIAGNOSIS WAS DRY LOCK CYLINDER LUBED WITH WD40 (STATED IN INVOICE) 36,048 MILES LATER THE SAME THING HAPPENS. DID RESEARCH AND FOUND A RECALL 2009 PONTIAC G5 (BUILT PRIOR TO APRIL 14,2009) MINE MFG DATE-SEPT, 2008, TSB #SB-10256, NHTSA REF.# 10037828 =IGNITION LOCK CYLINDER BINDING. TOWED CAR TO DEALER (DIFFERENT FROM 1ST TIME) HOURS LATER RECEIVED CALL "VIN SPECIFIC RECALL MY CAR DOESN'T QUALIFY WILL COST $580.00 TO REPAIR BUT I WAS LUCKY IT WAS JUST MY CYLINDER NOT MY HOUSING" EXACT WORDING-INTERNAL LOCK CYL TUMBLERS FAILED DRILL AND EXTRACT OLD LOCK CYL (HOUSING OK) RECODE REPLACE LOCK CYL. PAID $580.00 TO GET CAR FIXED ONLY TO HAVE IT FAIL 3 MORE TIME OVER THE WEEKEND, THE LAST TIME HAVING TO HAVE IT TOWED AGAIN. NEXT MORNING KEY TURNED IN IGNITION, WENT STRAIGHT TO DEALER. SERVICE REP UNABLE TO REPLICATE PROBLEM. THIS TIME WAS GIVEN A LOANER CAR. MANY HOURS LATER I RECEIVE CALL FROM GENERAL MANAGER, SHE WAS FINALLY ABLE TO REPLICATE IT AND WOULD HAVE MECH FIX IN MORNING. NEXT MORNING RECEIVE CALL AGAIN NOW BEING CHARGED $120.00 FOR A BAD HOUSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419463August 15, 2011
SUSPENSION:REAR
I RECENTLY TOOK MY 2007 G5 INTO A DEALERSHIP FOR AN OIL CHANGE AND MENTIONED THAT I HAD BEEN HEARING A VERY ANNOYING SOUND GOING OVER ANY IRREGULARITY IN THE PAVEMENT, ALSO SOUNDED LIKE THE SUSPENSION WAS BROKEN! THEY SAID THE CONTROL ARM AND BUSHINGS WERE WORN'. I SEARCHED AND FOUND NUMEROUS SIMILAR COMPLAINTS WITH THE G5 (AND COBALT) AND MY CAR HAS JUST 35K AND NEVER BEEN DRIVEN IN ROUGH CONDITIONS, MAINLY HIGHWAY DRIVING. I CHECKED AND WAS TOLD IT IS NOT A SAFETY ISSUE , ONLY AN ANNOYANCE, BUT WILL BE TRYING TO VERIFY IT. THIS CONDITION HAS BEEN OCCURRING FOR A FEW THOUSAND MILES AND I WOULDN'T EXPECT THIS TYPE OF FAILURE AT THIS LOW MILEAGE.... SOUNDS LIKE THIS HAS BEEN HAPPENING TO OTHER OWNERS TOO.... BUT FORTUNATELY FOR A FEW, IT WAS COVERED UNDER WARRANTY, MINE ISN'T. (I FOUND THE OTHER COMPLAINTS AT CARCOMPLAINTS.COM AND WONDER IF THIS IS A BROADER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413728July 20, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWN A 2007 PONTIAC G5. THE CONTACT STATED WHILE DRIVING 25 MPH SHE SMELLED FUEL INSIDE THE VEHICLE. THE CONTACT DID SOME RESEARCH ON THE INTERNET REGARDING THE FUEL SYSTEM AND NOTICE A NHTSA CAMPAIGN 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL AND THE MANUFACTURER SUGGESTED THE CONTACT TAKE THE VEHICLE TO A DEALER. THE DEALER INFORMED THE CONTACT THEY COULD NOT PERFORM THE RECALL REPAIR BECAUSE IT WAS FOR SPECIFIC STATES AND MARYLAND WAS NOT INCLUDED. THE DEALER INFORMED THE CONTACT THAT THE FUEL SYSTEM HAD A SMALL LEAK, THE MODULE WAS CRACKED AND NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE FUEL MODULE REPLACED. THE CONTACT STATED THE RECALL SHOULD NOT BE STATE SPECIFIC SINCE IT WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411724July 11, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 PONTIAC G5. DURING ROUTINE MAINTENANCE AT A LOCAL REPAIR SHOP THE TECHNICIAN STATED THE RETURN PORT WAS CRACKED AND THERE WAS A FUEL LEAK. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE MANUFACTURER WAS CONTACTED AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409329June 29, 2011
AIR BAGS:FRONTAL
"SERVICE AIRBAG" MESSAGE AND LIGHT APPEARS ON IN INSTRUMENT CLUSTER. DEALER DISASSEMBLED STEERING WHEEL AND COLUMN. CLEANED ELECTRICAL CONNECTIONS, RESECURED WIRE CONNECTION, AND CLEARED ERROR CODE AT 88,002 MILES. WITHIN 1 DAY OF REPAIR SERVICE MESSAGE AND LIGHT WERE ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405875June 10, 2011
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2008 PONTIAC G5. THE CONTACT STATED THAT HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT ALSO STATED THAT IN ORDER TO REMOVE THE KEY FROM THE IGNITION HE WOULD HAVE TO WAIT A LONG PERIOD OF TIME, WHICH SOMETIMES DRAINED THE BATTERY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSITANCE. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 46,486.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405478June 7, 2011
ELECTRICAL SYSTEM
KEY WILL NOT TURN VEHICLE OFF IN 2009 PONTIAC G-5 BATTERY MUST BE DISCONNECTED TO SHUT DOWN VEHICLE. KEY SOLENOID REPLACED. DEALERSHIP SERVICE WRITER INFORMED ME VERY COMMON PROBLEM AND THAT I WAS THIRD SUCH PERSON IN TWO DAYS WITH THE EXACT SAME PROBLEM IN CHEVY COBALT/PONTIAC G-5. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402545May 24, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THERE WAS A SHORT IN THE PASSENGER SIDE SEAT BELT RETRACTOR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT MADE THE MANUFACTURER AWARE OF THE PROBLEM. THE CURRENT MILEAGE WAS APPROXIMATELY 50,000. THE FAILURE MILEAGE WAS APPROXIMATELY 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402470May 23, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THE TAIL LIGHTS AND HEADLIGHTS FAILED. THE DEALER WAS THEN CONTACTED AND THEY ADVISED HER TO BRING THE VEHICLE IN. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400824May 13, 2011
STEERING
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THERE WAS A RATTLING NOISE COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STEERING COLUMN ON TWO DIFFERENT OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 11,000 AND CURRENT MILEAGE WAS 37,000. UPDATED 07/08/11 *BF UPDATED 2/29/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399131May 4, 2011
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2008 PONTIAC G5. THE CONTACT STATED THAT THE DRIVER AND PASSENGER DOORS SEEMED TO UNLOCK AND LOCK ON THEIR OWN. ONCE EXITING THE VEHICLE WITH THE KEYS IN THE IGNITION, THE DOORS WOULD ALSO LOCK. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HER THAT THERE WAS A ELECTRICAL FAILURE AND THE DOORS NEEDED TO REWIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Pontiac G5