Oldsmobile Cutlass Complaints

1,599 consumer complaints on file.

#562224July 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE VEHICLE PULSATES WHEN APPLYING BRAKES, CONSUMER WAS INFORMED THAT THE REAR BRAKES WERE INOPERABLE AND WERE REPLACED, CALIPERS WERE OVERHAULED, FRONT ROTORS WERE RESURFACED, ALSO REAR ROTORS WERE RESURFACED.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749043July 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS TURNED JULY 1999 - ROTORS/BRAKES REPLACED JANUARY 2000 - ROTORS REPLACED JUNE 2000 - ROTORS/BRAKES REPLACED JANUARY 2001 ROTORS/BRAKES REPLACED JUNE 2001. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749019July 23, 2001
ENGINE AND ENGINE COOLING:ENGINE
WE WERE BACKING OUT OF OUR DRIVEWAY ON SATURDAY, JULY 21ST. WHEN I BRAKED TO SHIFT TO DRIVE THE CAR MADE A THUNK AND JUMPED. THE ENGINE WAS STILL RUNNING AND I HAD NO STEERING. MY WIFE AND I GOT OUT OF THE CAR AND LOOKED TO SEE THE ENGINE AND SURROUNDING COMPONENTS TILTED BACK TO THE GROUND. APPARENTLY, THE REAR ENGINE MOUNTS RUSTED THROUGH CAUSING THE COMPONENTS TO FALL. WE CALLED A LOCAL REPAIR SHOP TO TOW THE CAR AND THE OWNER SAID THAT HE MAY HAVE REMEMBERED SEEING A RECALL ON THESE CARS AND THAT HE WOULD CHECK ON MONDAY. HE SAID THAT THERE WAS A RECALL ON SOME FORDS FOR THE SAME PROBLEM. ONE ON THE NEIGHBORS MENTIONED SEEING A SPECIIAL ON 60 MINUTES REGARDING THIS PROBLEM WITH THIS MAKE AND MODEL OF CAR. TODAY THE AUTO REPAIR SHOP CALLED AND SAID THAT HE CALLED GM AND THERE WAS NOT A RECALL FOR OUR CAR FOR THAT PARTICULAR YEAR. I DRIVE THIS CAR ON A BUSY HIGHWAY BACK AND FORTH TO TO WORK. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT HAD IT HAPPENED THE NIGHT BEFORE DRIVING HOME AT 65 MPH IN HEAVY TRAFFIC. A NINE YEAR OLD CAR SHOULD NOT LOSE IT ENGINE AND STEERING. I AM WONDERING IF THIS IS A PROBLEM WITH OTHER YEARS AND MAKES (I.E. PONTIIAC GRAND PRIX) WHY THEY WOULD NOT RECALL ALL AS THIS IS A VERY SERIOUS SAFETY ISSUE. PLEASE CONTACT ME WITH ANY FURTHER QUESTIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892820July 16, 2001
TIRES:TREAD/BELT
ORGINAL MANUFACTURING EQUIPMENT PURCHASED ON A OLDSMOBILE, CUTLASS, 1999. TIRE SIZE UNKNOWN. TIRE MILEAGE 2,040. WHILE DRIVING 35 MPH TREAD ON LEFT FRONT TIRE SEPARATED.NO INJURIES OR COLLISION. *AK CONSUMER STATES SHE STOPPED FOR A RED LIGHT AND WHEN SHE STARTED TO MOVE FORWARD SHE HEARD A FLAPPING NOISE, THE VEHICLE STARTED TO PULL TO THE LEFT, CONSUMER PULLED OVER AND FOUND THE TREAD WAS COMPLETELY OFF THE TIRE, FIRESTONE, P215/60R15. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892597July 12, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
WHILE DRIVING SMELLED FUMES INSIDE VEHICLE. TOOK VEHICLE TO MECHANIC, AND WAS INFORMED THAT FUEL LINE WAS LEAKING FUEL, AND DRIPPING ONTO EXHAUST PIPE AND MUFFLER. IT COULD HAVE CAUGHT FIRE. FUEL LINE HAD RUSTED THROUGH MATERIALS USED ON FUEL LINES.*AK MECHANIC STATES THE GAS LINE RUSTED THROUGH DUE TO A POOR DESIGN AND UNTREATED METAL GAS LINE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561991July 10, 2001
TIRES
LEFT REAR FIRESTONE TIRE, P185/75R14 M+S, EXPERIENCED BLOWOUT WHILE DRIVING, CONSUMER WAS ABLE TO KEEP CONTROL, CONSUMER PAID FULL PRICE FOR ANOTHER REPLACEMENT TIRE. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561988July 10, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, ENGINE FAILED CAUSING LOSS OF POWER, DEALER STATED A ROD CAME THROUGH THE ENGINE BLOCK, UPON INSPECTION DEALER FOUND THE WRONG SIZE OIL DRAIN PLUG ON THE OIL PAN, CONSUMER STATES TWO COMPUTERS WERE PREVIOUSLY INSTALLED DUE TO VEHICLE EXPERIENCING POWER LOSS, FUEL FILTER WAS ALSO REPLACED IN AN ATTEMPT TO CORRECT THE PROBLEM, CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891847July 2, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING 20 MPH THERE WAS A LOUD NOISE, FRONT RIGHT DROPPED, LOST CONTROL OF VEHICLE, BUT WAS ABLE TO STOP SAFELY. DEALER INFORMED CONSUMER THAT RIGHT LOWER BALL JOINT HAD BROKEN. THIS CAUSED AXLE TO BREAK ACCORDING TO DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891879July 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING 55MPH ON HIGHWAY WITHOUT PRIOR WARNING CONSUMER BEGAN TO EXPERIENCE ENGINE FAILURE. AFTER VEHICLE WAS TAKEN TO AN OUT OF STATE REPAIR SHOP IT WAS DISCOVERED THAT ENGINE HAD BLOWN UP. CONSUMER REPLACED ENTIRE ENGINE AT HIS OWN EXPENSE. WHEN CONSUMER RETURNED HOME, DEALER AND MANUFACTURER WERE CONTATCED, BUT REFUSED TO REIMBURSE FOR REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747673July 2, 2001
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:STARTER ASSEMBLY
WHILE DRIVING HOME FROM RACINE, WE CROSSED THE RR TRACKS IN STURTEVANT AND THE CUTLASS JUST DIED. WE HAD LIGHTS BUT NO IGNITION. WE SUMMONED POLICE TO CALL A TOWTRUCK TO TOW IT TO FRANK GENTILE OLDSMOBILE. AFTER THREE DAYS THEY CALLED TO TELL US THE DID A DIAGNOSTIC TEST FOR $84 WHICH DETERMINED MY STARTER SHORTED OUT AND BLEW A 60 AMP FUSE; I QUESTIONED WHY THE STARTER HAD ANYTHING TO DO WITH IT SINCE THE CAR WAS MOVING, BUT THEY ASSURED ME IT WAS THE STARTER THAT SHORTED THEREFORE BLOWING THE 60 AMP FUSE THAT SHUT DOWN THE IGNITION! THAT COST ME $401. THEN ON JUNE 19, 2001 COMING HOME FROM RACINE GOING OVER THE SAME RR TRACKS IN STURTEVANT ; THE CUTLASS DID THE SAME THING; LOST IGNITION AND DIED. I HAD IT TOWED BACK TO FRANK GENTILE AGAIN. THIS TIME THEY HAD IT FOR A WEEK. THEN THY CALLED ME AND TOLD ME THAT UPON FURTHER TESTING IT SHOWED MY WIRES WERE FRIED ALONG WITH THE SWITCHES IN MY STEERING COLUMN AND NEEDED TO BE REPLACED ALONG WITH THE 60 AMP FUSE THAT BLEW AGAIN! THIS TIME I WAS GETTING A LITTLE SUSPICIOUS BECAUSE OF THEM TELLING ME IT WAS THE STARTER THE FIRST TIME. SO I TOLD THEM TO DO THE REPAIRS BUT GIVE ME THE ALLEGED DEFECTIVE PARTS. AFTER LOOKING AT THE WIRES AND SWITCHES THEY TOOK OUT , I QUESTIONED THEM THAT THE WIRES DIDN'T LOOK FRIED TO ME; THAN THEY CHANGED THEIR STORY AND SAID THERE WAS A SHORT IN THEM AND ASSURRED ME THAT THIS WAS THE PROBLEM; THAT COST ME $671.88. YESTERDAY WHILE DRIVING THE CUTLASS INTO RACINE WE WENT OVER A BUMP IN THE ROAD AND THE CUTLASS DIED AGAIN FOR THE THIRD TIME! SO WE HAD TO HAVE IT TOWED BACK TO FRANK GENTILE AGAIN. THIS MORNING, 7/2/01 MY WIFE AND I WENT DOWN TO FRANK GENTILE AND COMPLAINED VIGIOROUSLY. WE TOLD THEM THAT THIS WAS A SAFETY HAZORD THAT THIS CAR KEEPS CUTTING OUT LIKE THAT; AND THEY OUGHT TO PUT SOMEONE ON THE PROBLEM THAT KNOWS HOW TO SOLVE ELECTRICAL SHORTS AND NOT KEEP SWAPPING PARTS AT MY EXPENSE THAT SOME BACKYARD MECHANIC MIGHT DO. THIS IS AN IGNITION ELECTRICAL FAILURE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747616June 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
BRAKE SHOES WORE OUT AT 24000 MILE. FRONT END NOISE STILL THERE AFTER 2 REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891623June 28, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EXTERIOR LIGHTING:BRAKE LIGHTS
CONSUMER STATED THAT BRAKE LIGHTS COME ON WHEN BACKING UP. BUT , BRAKES DO NOT OPERATE PROPERLY. DEALERSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561875June 27, 2001
AIR BAGS:FRONTAL
PRIOR TO RECALL 00V171000 THE DEFECTIVE AIRBAG MODULE REPLACEMENT PART REQUIRED 2 TRIPS TO THE DEALER. ONE TO ORDER THE PART AND THE SECOND ONE 2 WEEKS LATER TO REPLACE THE DEFECTIVE MODULE FOR 30 MINUTES. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891152June 25, 2001
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
VEHICLE WAS HIT BY A DRUNK DRIVER. HEADREST BUSTED, AND CONSUMER'S HEAD AND NECK WERE INJURED. CONSUMER FELT THAT HEADREST SHOULD NOT HAVE BUSTED. IF IT HAD NOT BUSTED, CERTAIN INJURIES WOULD NOT HAVE BEEN SUSTAINED. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#747257June 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAD THE CAR INTO THE DEALER THREE TIMES PRIOR TO THE WARRANTY EXPIRATION WITH COMPLAINTS ABOUT THE BRAKES. MY CONCERN WAS THAT THE BRAKE LIGHT (ABS) KEPT COMING ON AND OFF. FINALLY, THE END OF AUGUST THEY AGREED TO REPLACE THE ROTORS IF I PAID TO REPLACE THE BRAKE PADS. THIS WAS DONE. THE NEXT WEEK, I WAS DRIVING DOWN THE HIGHWAY AND THE BRAKE LIGHT CAME ON AGAIN. I IMMEDIATELY PICKED UP THE CELL PHONE AND CALLED THE DEALER. I WAS TOLD THAT IT WAS PROBABLY A COMPUTER GLITCH AND TO BRING IT IN AT MY CONVENIENCE. I SCHEDULED IT TO GO IN ON FRIDAY, THREE DAYS LATER. ON WEDNESDAY NIGHT, I WAS DRIVING, CAME TO A STOP SIGN AND HAD NO BRAKES. A TREE STOPPED ME! THE DEALERSHIP AND OLDSMOBILE WOULD ACCEPT NO RESPONSIBILITY, SO I PAID FOR THE REPAIRS MYSELF. TODAY, AFTER I HAVE HAD IT ON THE ROAD AGAIN FOR ABOUT THREE MONTHS, THE ABS LIGHT CAME ON AS SOON AS I STARTED THE CAR. AM I SAFE IN THIS CAR???? DO I FEEL SAFE? NO HELP. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#890930June 21, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SUSPENSION:FRONT
CONSUMER WAS DRIVING 20 MPH WHEN ENGINE STALLED IN MIDDLE OF HIGHWAY. VEHICLE SETFOR AWHILE AND IT RESTARTED. ALSO, AIR CONDITIONING WORKED INTERMITTENTLY, AND LOW PITCH NOISE WAS COMING FROM FRONT END. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561708June 20, 2001
STRUCTURE
PRIOR TO RECALL (97V-058) WHILE THE VEHICLE WAS IN MOTION THE FRAME CRADLE BOLTS PULL THROUGH THE RETAINERS DUE TO CORROSION OF THE RETAINER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890738June 20, 2001
VEHICLE SPEED CONTROL
CONSUMER WAS IN PROCESS OF PUTTING VEHICLE IN PARK WHEN ENGINE STARTED REVVING. SUDDENLY VEHICLE TOOK OFF, CAUSING CONSUMER TO GO THROUGH A GLASS WINDOW. VEHICLE WAS TOTALED. CONSUMER HAS SOMEONE COMING OUT, NOT THE DEALER TO INSPECT VEHICLE. *AK 2 PEOPLE WERE INJURED IN ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#890532June 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAIL TO STOP VEHICLE COMPLETELY, AND EXCESSIVE EFFORT IS NEEDED TO APPLY BRAKES. A REPAIR SHOP HAS EXAMINED VEHICLE AND CANNOT DETERMINE A CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890505June 15, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, STEERING: STEERING WHEEL/HANDLE BAR
CONSUMER WAS TRAVELING 25MPH ON A SIDE STREET AND SAW SMOKE COMING FROM STEERING COLUMN. BRAKE LIGHTS AND TURN SIGNALS WENT OUT. WAS ABLE TO PULL OVER TO SHOULDERS. POPPED HOOD, AND SAW FIRE COMING FROM UNDERNEATH. *AK CONSUMER STATES STEERING COLUMN IS THE COMPONENT THAT FAILED. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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