Oldsmobile Alero Complaints

1,957 consumer complaints on file.

#10006448July 12, 2001
SERVICE BRAKES, HYDRAULIC
I HAVE HAD NON STOP PROBLEMS WITH MY BRAKES SINCE PURCHASING AN OLDSMOBILE ALERO 2000. I HAVE HAD MY FRONT BRAKES AND ROTORS REPLACED FOUR TIMES. THE MANUFACTURER ISN'T WILLING TO DO ANYTHING, AS I HAVE TRIED TO CONTACT THEM MANY TIMES. THE DEALERSHIP ADMITS SOMETHING IS DEFECTIVE, PLEASE HELP! SCC **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****748352
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006925July 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE HAD THE ROTORS REPLACED 2 TIMES. MONDAY 07/16/2001, I WOULD HAVE BEEN REPLACED THEM FOR THE THIRD TIME. I HAVE CONTACTED OLDSMOBILE CUSTOMER SERVICE, THE DEALER AND GM CORPORATE HEADQUARTERS. THEY ALL SAY THERE IS NO CONTINUING DEFECT, BUT THEY REPLACED THE ROTORS BEFORE AND WILL DO IT ONE LAST TIME AT NO CHARGE. NOT ONLY IS IT FRUSTRATING TO HAVE TO KEEP RETURNING TO THE DEALER TO REPAIR THE SAME PROBLEM. BUT IT IS ALSO A SAFETY ISSUE. THE ROTORS ARE WARPING AT A HIGH RATE OF SPEED, 70 MPH WHEN THE BRAKES ARE APPLIED HARSHLY. THE STEERING WHEEL SHAKES SO HARD IT CAUSES YOU TO LOOSE GRIP OF IT. I KNOW OF TWO TSB'S WRITTEN ON THIS PROBLEM, #00-05-23-002 AND #00-22-002. I ALSO WENT TO THE ALERO WEB SITE AND THERE ARE 58 ENTRIES FROM DIFFERENT PEOPLE SAYING THEY HAVE THE SAME PROBLEM. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**748277
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891855July 2, 2001
AIR BAGS:FRONTAL
CONSUMER WAS TURNING A CORNER AND BOTH AIRBAGS WENT OFF. DRIVERS SIDE AIRBAG WHENT OFF IN HER FACE. DEALERSHIP WAS AWARE OF PROBLEM. VEHICLE HAD TO BE TOWED.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#891873July 2, 2001
VISIBILITY:WINDSHIELD
DASHBOARD VISIBLE ON WINDSHIELD WHILE TRAVELING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891875July 2, 2001
VISIBILITY:WINDSHIELD
DASHBOARD HAS A REFLECTION IN WINDSHIELD THAT AFFECTS CONSUMERS DRIVNG ABILITY. DEALER SUGGESTED THAT CONSUMER PUT A RUG ON DASHBOARD TO KEEP REFLECTION AWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891891July 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS WARPED EVERY 5000 TO 10000 MILES. DEALER HAS REPLACED FRONT ROTORS ON 3 DIFFERENT OCCASIONS. MANUFACTURER HAS ISSUED BULLETIN.*AK CONSUMER STATES VEHICLE SHAKES VERY BADLY WHEN TRYING TO STOP, BRAKING DISTANCE IS MUCH LONGER BECAUSE OF BRAKE DEFECT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891539June 28, 2001
EXTERIOR LIGHTING:TURN SIGNAL
INTERMITTENTLY TURN SIGNALS BECOME INOPERABLE. DEALER HAS INSPECTED VEHICLE. HOWEVER, COULD NOT CORRECT IT. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747526June 28, 2001
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
PICKED UP CAR 1/30/2001 ON 4/9/CAR FLAT BEDDED IN FOR BRAKE PROBLEMS, SAID IT WAS REAR PARK BRAKE HANGING UP FROM RUST PROOFING THEY REPLACE BOTH REAR CABLES. 5/15 FLAT BEDDED AGAIN ROTO ON RT. GLAZED THEY REPLACE AND ADJUSTED BRAKES AND ROAD TESTED. 6/19 GOING SHOPPING WITH COUSIN WAS AT A COMPLETE STOPNEXT THING THE CAR LUNGED INTO THE REAR OF THE CAR IN FRONT OF US AND I STILL HAD MY FOOT ON THE BRAKE. WE WE ALL SHOOK UP CAUSE IT WAS A SUDDEN JAR THAT WE AND THE PEOPLE THE CAR HIT WE ALL SORE FROM IT . AGAIN THE CAR WAS FLAT BEDDED TO THE SERVICE DEPARTMENT AND THEY SAID THERE WAS NOTHING WRONG WITH THE BRAKES THE COMPUTER SAID SO ,AND THERE WAS NO WAY IT COULD OF HAPPENED THE WAY I SAID IT DID. I FELL VERY UPSET ABOUT THE WHOLE THING NOW I HAVE A CAR THAT I'VE MADE 5PAYMENTS ON AND WHEN I BROUGHT IT HOME FROM GETTING FIXED THAT I PAID 1,201.83 TO FIX WAS SO SCARED THAT I GOT SICK AND NOW I CAN'T EVEN DRIVE THE CAR CAUSE I SO SCARED THAT THE NEXT TIME I MAY BE KILLED IN IT . AND NOW I HAVE A CAR THAT I CAN'T AFFORD TO TRADED IN CAUSE I'VE ONLY JUST MADE MY 5 CAR PAYMENT. AND I'M STILL WAITING TO HEAR BACK FROM OLDSMOBILE ON THE WHOLE THING.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#747435June 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I NOTICED A SQUEALING OF THE BRAKES LAST WEEK, TOOK MY CAR TO THE DEALERSHIP REPAIR CENTER MONDAY. THEY INFORMED MY THAT THERE WAS A BULLETIN ON MY BRAKES ABOUT THE ROTORS BEING WARPED AND TO COME BACK THE NEXT MORNING AND THEY WOULD REPLACE THE ROTORS AND PADS TO BE COVERED UNDER THE WARRANTY. TUESDAY AFTERNOON, I TOOK MY CAR IN AS PER THEIR INSTRUCTIONS, I RECEIVED A CALL INFORMING ME THAT I WOULD HAVE TO PAY FOR THIS AS THE BRAKES WERE VERY WORN. I HAVE ONLY HAD THIS CAR FOR A LITTLE OVER A YEAR AND HAVE NEVER HAD TO HAVE BRAKES REDONE ON ANY CAR I HAVE EVER OWNED. THEY INFORMED ME THAT IT WAS UNSAFE TO DRIVE, HANDED ME THE KEYS AND TOLD ME TO GO, IT WAS CLOSE TO CLOSING TIME. THEY HAD TOLD ME THE DAY BEFORE THAT THE ROTORS ON THIS CAR WERE DEFECTIVE AND THEY WOULD REPAIR IT THEN SENT ME AWAY WITH FAULTY BRAKES. BUT BEFORE THEY WOULD GIVE ME MY KEYS THEY PRESENTED ME WITH A DIAGNOSTIC BILL EVEN THO THEY HAD ALREADY DIAGNOSED THE PROBLEM THE DAY BEFORE AND TOLD ME I WAS COVERED DUE TO THE DEFECT AND TO COME BACK TUESDAY. THANKS FOR ALLOWING ME TO VENT EVEN IF THERE IS NOTHING YOU CAN DO TO HELP ME. LEANN PATTERSON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747380June 25, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
THE CAR HAS FAILED 4 TIMES FOR THE SAME REASON IN 14 MONTHS ALL FUEL RELATED THE CAR WAS TOLD TO US EACH TIME TO BE FIXED .WHEN YOU BUY A NEW CAR YOU ASSUME THE CAR WILL RUN WITHOUT PROBLEMS FOR A REASONABLE PERIOD OF TIME WE NOW FEEL THAT THE CAR IS UNSAFE TO DRIVE BECAUSE YOU NEVER KNOW WHEN THE CAR WILL JUST SHUT DOWN ON YOU AND YOU HAVE NO CONTROL OF IT THANKS OLDS FOR THE GREAT CAR THAT MY WIFE IS SCARED TO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891069June 25, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE BRAKING AT ANY SPEED VEHICLE VIBRATES VIOLENTLY. DEALER HAS EXAMINED VEHICLE THREE TIMES. DEALER TURNED THE ROTORS/REPLACE D FRONT ROTORS AND BRAKE PADS, AND REAR ROTORS AND BRAKE PADS TWICE. PROBLEM HAS RETURNED WITHIN 600 MILES OF LAST REPAIR. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#747172June 20, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEFECTIVE ROTORS HAD TO BE REPAIRED ON BOTH FRONT AND BACK. DEALERSHIP SAID NOT COVERED BY WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747173June 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MOTOR MAKING KNOCKING NOISE. WAS SPUN ROD BEARINGS. NEW MOTOR INSTALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747034June 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARPED AT AROUND 40,000 MI. I HAD THEM TURNED AT AROUND 45,000 & THE PROBLEM WAS TEMORARILY FIXED UNTIL ABOUT 50,000 MI. I HAD THE ROTORS REPLACED AT AROUND 53,000 MI. & THE PROBLEM HAS ONCE AGAIN RECURRED AT 55,000 MI. I NOTICED IN CHECKING COMMENTS ON THIS VEHICLE AT MSN CARPOINT.COM THAT THERE ARE SEVERAL OTHER COMPLAINTS ABOUT THE ALERO'S BRAKES AND ROTORS (ESPECIALLY ROTORS THAT WARP FOR NO APPARENT REASON. ONCE PERSON EVEN COMMENTED THAT HER DEALERSHIP REPLACES HER ROTORS FREE OF CHARGE, WHICH INDICATES THAT THERE REALLY IS A PROBLEM WITH THE ALERO). I HAD TO PAY $500.00 TO HAVE MY ROTORS AND FRONT TIRES REPLACED. THE REPAIR SHOP TOLD ME THAT MY FRONT TIRES WERE WORN SO BADLY THAT THEY COULD HAVE BLOWN AT ANY MINUTE AND CAUSED SERIOUS DAMAGE AND INJURY. IT HAS ONLY BEEN A LITTLE OVER A MONTH SINCE I HAD THE ROTORS REPLACED & ONCE AGAIN MY CAR IS VIBRATING AND PULSATING WHEN THE BRAKES ARE APPLIED WHICH IS INDICATIVE OF A PROBLEM WITH THE ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747063June 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I BOUGHT THIS CAR IN MAY 2000. IN NOVEMBER 2000, THE ROTORS WERE REPLACED BECAUSE MY CAR WAS SHAKING WHEN I WOULD BRAKE TO SLOW DOWN. IN JUNE 2001, I AM HAVING THE SAME PROBLEM AND THE ROTORS ARE BEING REPLACED AGAIN! I AM AT 19,000 MILES AND MY BRAKE PADS WERE COMPLETELY WORN. THE DEALERSHIP TOLD ME IT WAS NORMAL FOR BRAKE PADS TO GO BAD AFTER 20,000 MILES. I HAVE NEVER HAD PROBLEMS LIKE THIS BEFORE WITH A BRAND NEW CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747077June 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT 4,571M ON 01/13/2000 DEALER MACHINED ROTORS TO REMOVE SHIMMY FROM FRONTEND. I WAS TOLD BY DEALER NEW CARS ARE NOT DESIGNED TO BE DRIVEN IN THE CITY FOR ANY LENGTH OF TIME. PROBLEM OCCURRED AGAIN ON 06/19/2000 AT 8,725M. SECOND TIME AROUND DEALER INSTALLED NEW FRONT BRAKE ROTORS AND PADS PER TSB FROM GM. I WAS TOLD PROBLEM WILL NOT OCCUR AGAIN. ON 06/15/2001 AT 17,064M THE DEALER REPLACED FRONT ROTORS AND PADS AGAIN. NOW ABSOLUTELY GUARANTEED TO NEVER HAPPEN AGAIN OR THEY'LL CONTACT THE MAIN ENGINEERING OF GM TO RECTIFY SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561670June 18, 2001
STRUCTURE:BODY
CONSUMER STATES VEHICLE LEAKS WATER IN THE FRONT AND REAR CAUSING MANY ELECTRICAL PROBLEMS WITH THE RADIO, HEATER, LIGHTS, BRAKE LIGHTS, AND WIPERS, AT ANY GIVEN TIME THESE COMPONENTS QUIT WORKING, DEALER HAS OFFERED TO BUY VEHICLE BACK ON TWO OCCASIONS, HOWEVER CONSUMER WOULD LOSE MONEY IF THE TRANSACTION WERE TO TAKE PLACE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890513June 18, 2001
VISIBILITY:WINDSHIELD
TOP GASKET OR TRIM RING THAT HOLDS FRONT WINDSHIELD HAS FALLEN OFF WHILE DRIVING AT 65 MPH ON INTERSTATE. CONSUMER HAD TO USE DUCT TAPE UNTIL HE REACHED DEALER. DEALER WILL REGLUE WINDSHIELD. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9002760June 15, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:WEBBING
NO DEPLOYMENT OF FRONTAL AIR BAGS WHEN VEHICLE WAS HIT IN FRONT FROM SIDE BY A JEEP CHEROKEE. SHOULDER BELT DID NOT RESTRAINT DRIVER AND DRIVER HIT THE STEERING WHEEL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#746875June 15, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES WORN, ROTORS SCORED, DEALER TURNED ROTORS, IN AUGUST 2000 DEALER REPLACED ROTORS, NOW JUNE 2001 BRAKES AND ROTORS BAD AGAIN. DEALER SAYS NOT A PROBLEM WITH CAR, LUCKY I'M GETTING THAT MUCH USE OUT OF THE BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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