Oldsmobile Alero Complaints

1,957 consumer complaints on file.

#10137937September 28, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I EXPERIENCED IGNITION FAILURE RECENTLY. THE VEHICLE WOULD NOT START, AND AFTER HAVING IT TOWED TO A REPAIR SHOP, I DISCOVERED THAT THE PASSIVE SYSTEM HAD FAILED. I LATER LEARNED THAT THE MECHANIC HAD REPLACED THIS VERY ITEM ON 6 OTHER VEHICLES EXACTLY THE SAME YEAR AND MODEL AS MINE WITHIN THE PAST MONTH. (THAT SEEMS LIKE AN AWFUL LOT FOR ONE SHOP TO DO.) I WAS TOLD THAT THE REPLACEMENT PART INCLUDING LABOR WOULD BE $460!! THIS WAS QUITE EXPENSIVE, BUT MUCH LESS THAN THE DEALER WANTED (AS EXPECTED). I HAVE SINCE DISCOVERED THAT THIS IS A RATHER COMMON PROBLEM ON THIS VEHICLE, YET IT WAS NOT RECALLED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137889September 27, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
FOR A COUPLE OF DAYS I'VE HAD TROUBLE TURNING THE KEY TO TURN ON THE VEHICLE. TWO DAYS AGO I PUT THE KEY IN THE IGNITION AND IT WOULDN'T BUDGE. I CANNOT GET THE KEY TO TURN THE SLIGHTEST BIT. I BOUGHT A NEW IGNITION SWITCH IN HOPES THAT THIS WILL SOLVE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137691September 26, 2005
EXTERIOR LIGHTING
DT: THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE HAZARD AND TURN SIGNAL FLASHERS WORK INTERMITTENTLY AND SOMETIMES ARE INOPERATIVE. THE CONTACT SAW OTHER COMPLAINTS ON THE NHTSA WEBSITE FOR THIS PROBLEM. THE CONSUMER CONTACTED GM AND THEY SAID THEY WERE UNWILLING TO HELP WITH THE REPAIR BECAUSE THIS VEHICLE WAS NOT INCLUDED IN NHTSA RECALL 03V327000 DUE TO VIN. THE CONTACT HAS BEEN HAVING THIS PROBLEM WITH LIGHTS FOR TWELVE MONTHS. THE CONTACT MOVED FROM A WARM WEATHER CLIMATE TO A FOUR SEASON CLIMATE, AND THAT WAS WHEN HE BEGAN TO HAVE THIS PROBLEM. IT WENT AWAY UP UNTIL THE WEATHER BEGAN TO CHANGE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137236September 21, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE CONSUMER STATED THAT ALL FOUR WINDOWS HAVE FALLEN OUT. THE CONSUMER HAS A 2000 OLDSMOBILE ALERO. THE CONSUMER HAS TAKEN THE CAR TO THE DEALERSHIP AND HAD THE WINDOWS CHECKED. THE DEALER TOLD HER THAT SHE WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED, AND THERE WAS NO FREE REPAIR AVAILABLE. THE CONSUMER HAS NOT HAD THE VEHICLE REPAIRED. THIS HAS BEEN A PROBLEM FOR A MONTH. THESE ARE ELECTRIC WINDOWS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136990September 19, 2005
EXTERIOR LIGHTING:TURN SIGNAL
DT: CONSUMER COMPLAINED ABOUT A TURN SIGNAL PROBLEM. THE TURN SIGNALS WORKE D INTERMITTENTLY. THE PROBLEM FIRST STARTED ON AUGUST 15, 2005. THE CONSUMER WAS IN THE PROCESS OF GETTING THE REPAIR DONE. MANUFACTURER'S RECALL 03043 WAS ISSUED FOR EARLIER YEAR MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136867September 18, 2005
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION:SWITCH
TIMING CHAIN BROKE AT 60K MILES. DESTROYED VALVES. ALSO IGNITION SWITCH BROKE AT 45K MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136662September 16, 2005
STEERING:RACK AND PINION
NOTICED PLAY AND LOOSENESS IN STEERING HAD IT CHECK OUT BY MECHANIC AND FOUND IT WAS MY RACK AND PINION I AM REPLACING IT WITH ANOTHER USED PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136351September 13, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT OWNS A 1999 OLDSMOBILE ALERO. THE CONTACT STATES THAT SHE HIT A POT HOLE AND THE AIR BAG DEPLOYED. THE AIR BAG WAS POSSIBLY DEFECTIVE BECAUSE IT DID NOT COMPLETELY DEPLOY, THE AIR BAG ON THE RIGHT SIDE EJECTED AND IT BENT OPEN. IT LOOKED AS IF TISSUE WAS COMING OUT OF THE VEHICLE, THE DRIVER SIDE AIR BAG DID NOT COMPLETELY DEPLOY. THIS OCCURRED 34 MPH. THE MANUFACTURER WAS CONTACTED, AND THEY TOLD HER THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT VEHICLE AND URGED HER TO CONTACT THE INSURANCE COMPANY. NO INJURIES WERE REPORTED. ALSO, A BAD ODOR COME FROM THE AIR BAG. THIS CRACKED THE STEERING WHEEL AND THE DASH BOARD. IT OCCURRED ALMOST A YEAR AGO. THE AIR BAG WARNING LIGHT WAS NOT ON PRIOR TO THE DEPLOYMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134324September 7, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
COMMENTS: ON JULY 25, 2005 I CONTACTED OLDSMOBILE CUSTOMER ASSISTANCE CENTER REGARDING SERVICE NEEDED ON MY 2001 ALERO. I STATED THAT IT WAS MY UNDERSTANDING THAT THE SPEED CONTROL ACCELERATOR PEDAL ON MY VEHICLE WAS THE SUBJECT OF A RECALL BY THE MANUFACTURER. I HAVE NOT, HOWEVER, RECEIVED ANY NOTICE THAT CORRECTIVE REPAIRS WILL BE PERFORMED. SPECIFICALLY, MY VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, ACCELERATOR CONTROL SYSTEM'S IS HOT AMBIENT CONDITIONS, THE ACCELERATOR PEDAL ARM MAY STICK AT THE ATTACHMENT TO THE BRACKET AND NOT RETURN TO THE ENGINE IDLE POSITION WHEN I LIFT MY FOOT FROM THE ACCELERATOR PEDAL. AS A RESULT, FAILURE TO RETURN TO IDLE COULD RESULT IN A VEHICLE CRASH. I INITIALLY ADVISED THE DEALER OF THIS PROBLEM ON MAY 11, 2004 AND THEY INFORMED ME THAT MY CAR REQUIRED THROTTLE BODY CLEANING AND SERVICE, WHICH THEY CHARGED $82.95. I RETURNED THE CAR TO THE DEALER AGAIN ON JUNE 27, 2005 FOR THE SAME PROBLEM AND THEY PERFORMED THE SAME SERVICE FOR $84.95. ON JULY 25, 2005 I BROUGHT THE CAR BACK TO THE DEALER WITH THE SAME COMPLAINT. THEY LUBRICATED THE THROTTLE PIVOT AND CHARGED ME $44.11. TO DATE I HAVE PAID $212.01 AND THE DEALER NEVER INFORMED ME THAT A RECALL HAD BEEN ISSUED FOR THIS PROBLEM. I WOULD APPRECIATE YOUR HELP IN VERIFYING IF THE REPAIR SHOULD BE COVERED BY THE MANUFACTURERS RECALL PROGRAM AND THE EXACT REMEDY TO CORRECT THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135386September 6, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: 2001 OLDSMOBILE ALERO. THE CONSUMER STATED THE SECURITY LIGHT KEPT COMING ON AND THE VEHICLE EVENTUALLY SHUT DOWN DUE TO THIS. THE VEHICLE HAS BEEN TO THE DEALERSHIP FIVE TIMES. THE DEALERSHIP REPLACED THE IGNITION SWITCH HOUSING. THIS COULD GO ON BETWEEN ONE TO SIX MONTHS BEFORE THE PROBLEM HAPPENED AGAIN. THE CUSTOMER SERVICE LINE AT OLDSMOBILE CONTINUOUSLY TOLD THE CONSUMER THEY WERE LOOKING INTO THE PROBLEM. SHE HAS CONTACTED THE MANUFACTURER THREE TIMES. THE PROBLEM STARTED ON NOVEMBER 14, 2003. THE PAST TWO TIMES THIS HAS OCCURRED THE SECURITY LIGHT CAME ON WHILE DRIVING. THE OWNER'S MANUAL STATED AT THAT A T THIS POINT THE CONSUMER SHOULD PULL OVER AND RESTART THE VEHICLE OR IT WILL SHUT DOWN WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135455September 6, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL, STRUCTURE, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING:TURN SIGNAL, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:IGNITION:SWITCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
DT: BEGINNING IN NOVEMBER 2004 THE CONSUMER BEGAN TO HAVE PROBLEMS WITH THE ELECTRICAL SYSTEM IN THE 2004 OLDSMOBILE ALERO. WHEN THE VEHICLE WAS PURCHASED THE AIR BAG LIGHT CAME ON. THE CONSUMER WAS CONCERNED THAT THE AIR BAG LIGHT WILL CAUSE THE AIR BAGS NOT TO DEPLOY IN CASE OF AN ACCIDENT. ALSO, SHE WAS CONCERNED THAT THE AIR BAGS WOULD DEPLOY WHEN THERE WAS NO ACCIDENT. THE VEHICLE HAS BEEN TO THE REPAIR SHOP 6 TIMES DUE TO BRAKE PROBLEMS.. WHEN THE VEHICLE HAD 20,000 MILES IT HAD TO HAVE THE ROTORS TURNED AND BRAKE SHOES REPLACED. THE BRAKES WERE STILL MAKING A HUMMING NOISE. THE DEALERSHIP COULD NOT FIGURE OUT WHY THE VEHICLE WAS HAVING PROBLEMS WITH THE AIR BAG LIGHT OR WITH THE BRAKES.*AK THE CRUISE CONTROL, DOOR PANELS, WINDOWS WERE INOPERATIVE. THE TRANSMISSION OR FRONT AXLE SEAL WAS LEAKING, THE BLINKERS WERE BLINKING TOO FAST, THE WINDSHIELD WAS LEAKING, THE CARPET LINING WAS COMING OUT OF THE TRUNK, THE ENGINE MADE A KNOCKING NOISE, THE BACK TRIM AROUND THE SEATS DIDN'T FIT PROPERLY, THE IGNITION SWITCH WAS REPLACED, THE FUSE BOX WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134779August 30, 2005
ENGINE AND ENGINE COOLING
AFTER EXPERIENCING LOSS OF COOLANT IN MY 2000 OLDSMOBILE ALERO, I WAS INFORMED THAT I NEEDED A NEW INTAKE MANIFOLD GASKET (IT WAS LEAKING) WHICH WOULD COST ALMOST $700 TO FIX. ALTHOUGH MY VEHICLE IS NO LONGER UNDER WARRANTY, I FEEL THAT A LEAKING INTAKE MANIFOLD IS A PREMATURE REPAIR FOR A VEHICLE ONLY 5 YEARS OLD AND ONLY 51000 MI. I HAVE DONE SOME SEARCHING AND KNOW THAT I AM NOT THE ONLY GM OWNER WITH THIS PROBLEM. THIS PROBLEM IS OBVIOUSLY A MANUFACTURER DEFECT NOT TO MENTION A POTENTIALLY DANGEROUS ONE. ANY LONGER AND I WOULD HAVE HAD A RUINED ENGINE THAT COULD HAVE CAUGHT FIRE OR STALLED ON THE HIGHWAY. GM NEEDS TO TAKE RESPONSIBILITY FOR THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134588August 29, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
MY VEHICLE (2000 OLDSMOBILE ALERO) IS EXHIBITING THE SAME PROBLEM AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 03V32700 BUT MY VIN DOES NOT INCLUDE MY VEHICLE IN THE RECALL. I HAVE CONTACTED THE MANUFACTURER BUT AS THE VIN DOESN'T QUALIFY THEY WON'T PROVIDE THE REPAIR FREE OF CHARGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134423August 28, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
2004 OLDS ALERO KEY WILL NOT TURN HAVE TO SWAP KEY AROUND UNTIL IT TURNS. SOMETIMES WHEN IT DOES FINALLY TURN THE STARTER WILL HESITATE TO DISENGAGE. I HAVE SEEN THIS PROBLEM SEVERAL TIMES ON FORUMS SOME PEOPLE HAVE HAD TO HAVE THEIR ALERO TOWED AND HAVE THE IGNITION SWITCH/CYLINDER REPLACED. I FEEL A RECALL IS IN ORDER BEFORE THE PROBLEM WORSENS LIKE THE FORD MOTOR COMPANY HAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134242August 25, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON JULY 25, 2005 I CONTACTED OLDSMOBILE CUSTOMER ASSISTANCE CENTER REGARDING SERVICE NEEDED ON MY 2001 ALERO. I STATED THAT IT WAS MY UNDERSTANDING THAT THE SPEED CONTROL ACCELERATOR PEDAL ON MY VEHICLE WAS THE SUBJECT OF A RECALL BY THE MANUFACTURER. I HAVE NOT, HOWEVER, RECEIVED ANY NOTICE THAT CORRECTIVE REPAIRS WILL BE PERFORMED. SPECIFICALLY, MY VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, ACCELERATOR CONTROL SYSTEMS. IN HOT AMBIENT CONDITIONS, THE ACCELERATOR PEDAL ARM MAY STICK AT THE ATTACHMENT TO THE BRACKET AND NOT RETURN TO THE ENGINE IDLE POSITION WHEN I LIFT MY FOOT FROM THE ACCELERATOR PEDAL. AS A RESULT, FAILURE TO RETURN TO IDLE COULD RESULT IN A VEHICLE CRASH. I INITIALLY ADVISED THE DEALER OF THIS PROBLEM ON MAY 11, 2004 AND THEY INFORMED ME THAT MY CAR REQUIRED THROTTLE BODY CLEANING AND SERVICE, WHICH THEY CHARGED $82.95. I RETURNED THE CAR TO THE DEALER AGAIN ON JUNE 27, 2005 FOR THE SAME PROBLEM AND THEY PERFORMED THE SAME SERVICE FOR $84.95. ON JULY 25, 2005 I BROUGHT THE CAR BACK TO THE DEALER WITH THE SAME COMPLAINT. THEY LUBRICATED THE THROTTLE PIVOT AND CHARGED ME $44.11. TO DATE I HAVE PAID $212.01 AND THE DEALER NEVER INFORMED ME THAT A RECALL HAD BEEN ISSUED FOR THIS PROBLEM. I WOULD APPRECIATE YOUR HELP IN VERIFYING IF THE REPAIR SHOULD BE COVERED BY THE MANUFACTURERS RECALL PROGRAM AND THE EXACT REMEDY TO CORRECT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134011August 24, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
2000 OLDS ALERO, THE PROBLEM IS THAT THE CAR WILL SURGE FORWARD WITHOUT YOUR FOOT ON THE GAS PEDAL. HAVE TAKEN THE CAR INTO THE SERVICE DEPT. FOR THIS AND THEY CLAIM THAT THEY CAN NOT FIND THE PROBLEM. IT DID THIS DAILY WHEN PULLING INTO THE GARAGE. IT EVEN DOES IT ON THE ROAD SO WE KEEP A FOOT ON THE BRAKE. IT DOES NOT GO FAST BUT IT DOES PICK UP SPEED ON ITS OWN. HAVE YOU HAD OTHERS COMPLAIN ABOUT THIS WITH THE 3.4 SIX CYLINDER ENGINE WITH AUTO. IT DOES NOT MATTER IF AIR COND. IS ON OR OFF. THANK YOU FOR ANY INFORMATION YOU CAN PROVIDE. THIS HAPPENS ONCE OR TWICE A WEEK FOR UNKNOWN REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131352August 19, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM
DT: 2001 OLDSMOBILE ALERO. WHILE DRIVING AT 65 MPH IN 5 PM TRAFFIC, THE CAR ENGINE SHUT OFF AND COASTED FROM THE LEFT LANE TO THE EMERGENCY LANE. IT WAS THEN TOWED TO AN OLDSMOBILE DEALERSHIP; WHO SAID THAT THE FUEL PUMP WAS THE PROBLEM FOR A SECOND TIME. THIS CAR HAS HAD MANY PROBLEMS. SOMETIME THE CAR WILL NOT CRANK AT ALL. IT ALSO HAS A LEAK IN THE PASSENGER SIDE FLOOR WHEN IT RAINS. THE CONSUMER HEARD ABOUT THE VOLVO PROBLEMS AND THE SAME THING IS HAPPENING TO THIS VEHICLE. THE ENGINE HAD ONLY SHUT OFF ONE TIME. THIS HAPPENED AROUND JULY 11, 2005. NO INJURIES FIRES NO CRASH REPORTED. *AK THE FUEL PUMP HAD BEEN REPLACED 3 TIMES. THE FUEL PUMP HAD AN INTERNAL SHORT. THE VEHICLE WOULD HAVE TO BE PLACED IN NEUTRAL, WOULD START THEN DIE. THE IGNITION SWITCH WAS REPLACED. THE FUEL GAUGE WOULD FALL TO EMPTY, AND THE FUEL LIGHT WOULD COME ON. THE VEHICLE WOULD CRANK BUT NOT START. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133079August 16, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: WHILE DRIVING AT LOW SPEED AND APPLYING BRAKE PRESSURE THERE WERE NO BRAKES WHATSOEVER. THIS RESULTED IN AN ACCIDENT. THE VEHICLE SKIDDED, WENT OVER SMALL EMBANKMENT, AND STRUCK A TREE WHERE IT CAME TO A STOP, VEHICLE WAS TOWED TO THE A WRECKER SERVICE SHOP. HAS NOT BEEN TO A REPAIR SHOP OR DEALERSHIP. ALSO, THERE WAS NO EXPLANATION AS TO WHY THIS OCCURRED. IN THE PAST THERE WAS AN ISSUE WHERE ON PARKING ON A INCLINE A BLOCK HAD TO BE PLACED BEHIND TO WHEELS TO KEEP ITFROM ROLLING. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10132242August 10, 2005
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
DT: 2002 OLDSMOBILE ALERO. THE CONSUMER STATED THE TURN SIGNALS FAILED. THE VEHICLE HAS NOT BEEN TO THE DEALERSHIP. THE CONSUMER STATED HE HAD THE SAME PROBLEM WITH ANOTHER VEHICLE, AND IT WAS THE HAZARD SWITCH WHICH FAILED. THIS PROBLEM HAS BEEN OCCURRING FOR APPROXIMATELY 6 MONTHS. THE CONSUMER HAS DONE NOTHING TO CORRECT THE PROBLEM . OLDSMOBILE WAS CONTACTED, AND THEY STATED THERE WAS NO RECALL FOR THAT MODEL YEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131976August 8, 2005
VEHICLE SPEED CONTROL
I HAVE BEEN HAVING PROBLEMS WITH THE ENGINE IDLING HIGH WHILE DRIVING, MAKING IT POSSIBLE TO SLOW DOWN, BRAKES WERE NOT WORKING, CAUSING ME TO PULL OVER TO THE EMERGENCY LANE, PUTTING THE CAR IN NEUTRAL, SHUTTING MY ENGINE OFF, IN ORDER TO GET CAR TO STOP. MY CAR HAS BEEN IN THE DEALER SHOP WHERE I BOUGHT IT, SINCE JULY 21, 2005, THEY SAID THEY CAN'T FIND ANYTHING WRONG WITH IT, CAR IS STILL UNDER WARRANTY, BUT DUE TO NOT FINDING ANYTHING WRONG WITH THE CAR, THEY ARE CHARGING ME FOR TOWING FEE AND FOR DOING A PREFERMENT CHECK ON THE ENGINE, OUT OF POCKET IS OVER $100.00 TO SAY, WE CAN'T FIND ANYTHING WRONG. THIS WASN'T THE FIRST TIME, ON JUNE 13, 2005 THE SAME THING HAPPEN, PUTTING IT IN THE GRANGE FOR 4 DAYS ONLY TO SAY THEY COULDN'T FIND A THING WRONG WITH IT, I FEEL THERE IS DEFECT IN THE COMPUTER OR IDLE CONTROL, AS I FEEL THIS VEHICLE IS VERY UNSAFE WHILE DRIVING IT, NOT ONLY FOR MYSELF BUT FOR ANYONE ELSE TO BE AROUND WHEN THIS OCCURS AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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