Nissan Versa Complaints (2015)

168 consumer complaints on file.

#11004876July 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING ON THE FREEWAY, MY CAR ALL OF A SUDDEN STALLED TO THE POINT WHERE I COULD NOT STEER, PRESS ON THE GAS OR THE BRAKE. I HAD TO TURN MY CAR COMPLETELY OFF AND BACK ON IN THE MIDDLE OF THE FREEWAY IN ORDER FOR THE CAR TO WORK AGAIN. THIS HAPPENED THREE TIMES IN A SPAN OF A MILE BEFORE I WAS FINALLY ABLE TO GET OVER TO THE SHOULDER OF THE FREEWAY. I FELT UNSAFE IN MY VEHICLE DUE TO THE FACT THAT I WAS ON THE FREEWAY IN TRAFFIC AND COULD NOT MOVE MY OWN CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986167May 17, 2017
STEERING
THE CAR'S POWER STEERING STOPPED FUNCTIONING, A PS INDICATION ON THE DASH WAS ILLUMINATED. THE VEHICLE WAS VERY DIFFICULT TO DRIVE IN THIS CONDITION. THIS IS THE SECOND TIME THIS HAS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979858April 21, 2017
ENGINE
WHEN I ACCELERATE MY CAR MAKES A PINGING NOISE,LIKE THE BALL IN A SPRAY CAN. THE DEALER CHECKED THE CAR AND SAID THEY HEARD NO PINGING SOUND. THIS WAS ABOUT 4 MONTHS AGO. STILL DOING THE SAME THING. CHANGED THE PLUGS,AND USING HI-TEST GAS NOW, BUT SAME THING. ANYONE HAVE A SOLUTION I WOULD GREATLY APPRECIATE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969701March 31, 2017
UNKNOWN OR OTHER
THE FLOOR ON THE DRIVERS SIDE LEFT, HAS A HOLE UNDER THE CARPET WHERE THE FLOOR MEETS THE WHEEL WELL. SHOE HEELS TEAR THE CARPET CAUSING THE SHOE TO GET CAUGHT WHEN EXITING THE VEHICLE. I HAVE PULLED MY HIP AND KNEE SEVERAL TIME FROM EXITING THE CAR AND HAVING MY SHOE HEEL CAUGHT IN THIS WHOLE. I AM ENTERING TODAY'S DATE BUT THIS IS AN ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968365March 24, 2017
AIR BAGS
THE AUTOMOBILE WAS HIT VERY HARD ON THE DRIVERS SIDE DOOR. THE DOOR CAVED IN ALMOST TO THE STEERING WHEEL. AIR BAGS DID NOT DEPLOY AS EXPECTED. THE AUTOMOBILE WAS SO SEVERELY DAMAGES THAT IT WAS DECLARED A TOTAL LOSS. THE VEHICLE WAS TRAVELING AT FREEWAY SPEED (65 TO 70 MPH).
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10966191March 15, 2017
EXTERIOR LIGHTING
I HAVE REPLACED THE HEAD LIGHTS 5 TIMES IN THE LAST 18 MONTHS . THE LAST SET ONLY LASTED 30 DAYS . I SENT A SET BACK TO SYLVANIA AND THEY TOLD ME THEY COULDN'T FIND A DEFECT IN THE LIGHTS. THE LOW BEAMS WILL GO OUT AND THE HIGH BEAM WILL BE FINE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960091March 11, 2017
AIR BAGS, UNKNOWN OR OTHER
RECALL 15V-507 ..... I WAS IN A CAR ACCIDENT ON THE FREEWAY ABOUT 2 WEEKS AGO BECAUSE MY CAR WOULDN'T STOP AND I RAN INTO THE BACK OF SOMEONE TRYING TO STOP AND NOW INSURANCE IS SAYING I'M 100% AT FAULT. WE WERE GOING 65 MPH AND THE AIR BAG LIGHTS CAME ON BUT NO AIR BAGS CAME OUT. MY CAR IS TOTALED AND MY MONEYIS WASTED!!!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10950261February 8, 2017
POWER TRAIN
" TAKATA RECALL" MY 2015 NISSAN VERSA IS DRIVING SLOW AND THERE IS NO EXCELARATION, THE CAR WONT DRIVE OVER 35 MILES AND THE CAR IS CONSTANTLY DRIVING SLOW. I AM ABLE TO TAKE THE CAR TO O'REILYS BY HOME AND THEY WERE ABLE TO COMPLETE A DIAGNOSTICS ON THE CAR AND THEY ADVISE ME THAT IS WAS A TRANSMISSION ISSUE. I HAD A PRIVATE MECHANIC TO COME TO HOME AND HE ADVISE THE SAME. I CHECK NISSAN OF NORTH AMERICA WEBSITE AND I SEE THERE WAS A RECALL FOR THE NISSAN VERSA BUT THAT WAS IN 2015 FOR THE CVT-TRANSMISSION AND THIS HAPPEN TO MY CAR IN JAN 2017. I DIDNOT HAVE ANY WARNINGS ON MY DASH BOARDS, AND I WAS IN TRAFFIC WHEN IT HAPPEND. I FIRST BROUGHT THE CAR IN TO THE DEALERSHIP IN JAN 2015 FOR THE FOOT PEDAL AND THE CAR STAYED THERE ALMOST 2 MONTHS BEFORE THEY FINALLY FIXED IT CORRECTLY AND THEN I NOTICE A RECALL AFTER THAT. I BOUGHT MY CAR BRAND NEW IN DEC 2014 AND THE CAR IS NOT EVEN 2 YEARS OLD FOR THE TRANSMISSION TO BE GONE. I DO NOT HAVE AN EXTENDED WARRANTY AND WHY SHOULD I SINCE IT IS A BRAND NEW CAR. WHEN THE CAR WAS DRIVING SLOW ON THE EXPRESSWAY I HAD MY CHILDREN IN THE CAR AND IT COULD HAVE PLAY OUT WORST. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE LET IT SIT AND THEN I STARTED IT BACK AGAIN DRIVING WITH MY HAZARD LIGHTS ON AND THE CAR KEPT JERKING AND NEVER GOING OVER 35 MILES, THE CAR REVS ON ITS OWN WITHOUT STEPPING ON THE FOOT PEDAL. WHEN I DRIVE THE CAR NOW I DO NOT GO FURTHER THAN 3 MILES FROM MY HOME FOR FEAR THE CAR WILL STOP AGAIN OR I CAN BE IN A SERIOUS ACCIDENT. I LIVE BY 2 MAJOR EXPRESSWAYS THAT TRUCK USE AND I CANT AFFORD TO TAKE THE CHANCE WITH GETTING HIT FROM BEHIND. TRYING TO MAKE 1 TURN OFF MY STREET THE CAR JUST REVS AND THEN IT SLOWS DOWN AND THEN ALL OF SUDDEN THE CAR WILL SPEED OFF ON IT OWN TO ABOUT 35 MILES.I CALLED THE DEALERSHIP AND THEY WANT TO CHARGE ME 4,000.00 TO PUT A BRAND NEW TRANSMISSION WHICH I DONT HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949540February 4, 2017
UNKNOWN OR OTHER
THE FAN MAKES A REAL LOUD NOISE WHEN USING IT WHEN IT IS ON HEATER OR AIR CONTIONING AND I LIVE IN A STATE WHERE IT GETS COLD AND VERY HOT .AND IT SO LOUD U CAN'T HEAR ANYTHING ELSE THIS HAPPENED LAST YEAR IN 2016 AND THIS AGAIN ON 02/01/2017 IT IS A DEFAULT AND NEEDS TO BE RECALLED IT IS TO LOUD ANS IS DISTRACTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935689December 14, 2016
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
2015 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO UNPROFESSIONAL SERVICE AT DEALERSHIP WITH RECALL NOTICE 15V-507 ISSUES. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925606November 12, 2016
STRUCTURE:BODY, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
OUR CAR WAS TRAVELING IN A VERY SLOW SPEED ON AN ON-RAMP OF INTERCHANGE FROM FREEWAY 110 NORTH BOUND TO 105 WEST BOUND IN LOS ANGELES COUNTY. THE TRAFFIC FLOW WAS IN A VERY SLOW MOVING FASHION. SINCE IT WAS AN UPHILL ON RAMP, I HAD TO STEP ON THE GAS PEDAL SLIGHTLY TO KEEP THE CAR MOVING AT A SLOW BUT STEADY SPEED. AS THE TRAFFIC GOT SLOWER, I GENTLY STEPPED ON THE BRAKE TO SLOW DOWN THE CAR. WHILE I WAS HOLDING DOWN THE BRAKE PEDAL, SUDDENLY I HEARD A "CLUNK" NOISE AND FELT A VIBRATION. AT THIS POINT, THE CAR STARTED MOVING ON ITS OWN WITHOUT A SIGN OF SLOWING DOWN. I IMMEDIATELY TRIED TO STEP ON BRAKE WITH FULL FORCE BUT FELT THE BRAKE HAVING NO PRESSURE AT ALL. AS THE CAR CONTINUED TO MOVE FORWARD WITH UNCONTROLLED SPEED, THE ONLY THING I COULD DO AT THAT MOMENT WAS TO VEER THE CAR TOWARDS THE RIGHT EDGE TO AVOID DIRECT IMPACT WITH THE FRONT CAR. BY READING THE OWNER'S MANUAL, I BELIEVED THE ANTI-LOCK BRAKING SYSTEM FUNCTION WAS BEING ERRONEOUSLY ACTIVATED AT THE TIME OF THE INCIDENT SINCE THE DRY AND NON-SLIPPERY ROAD CONDITION DID NOT WARRANT SUCH ACTIVATION. AND WHAT MADE THINGS EVEN WORSE WAS, FOR WHATEVER THE REASON, THE CAR WAS MOVING ON ITS OWN IN AN UNCONTROLLED SPEED WHILE THE BREAK PEDAL WAS COMPLETELY LOSING THE PRESSURE DUE TO THE ABS ACTIVATION. THIS VEHICLE WAS BEING RECALLED AND SERVICED FOR SUDDEN ACCELERATION SAFETY CONCERN DUE TO THE LOWER PANEL TRIM DESIGN IN AUGUST. THE LIABILITY INSURANCE CLAIM WAS FILED FOR THE ACCIDENT. THE MILEAGE WAS 8740 AT THE TIME OF ACCIDENT. PHOTOS OF THE ACCIDENT SCENE ARE ATTACHED AND ALONG WITH OTHER DOCUMENTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10924085November 3, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
WHEN DRIVING THE CAR AT SPEEDS 40MPH AND ABOVE, THE CAR DOES NOT STAY IN THE LANE. THIS CAR IS CONTINUOUSLY PULLING TO THE LEFT OUT OF THE LANE TOWARDS CARS IN THE MIDDLE LANE, WITH NO CONTROL TO CORRECT, THEN PUSHED TO THE RIGHT OUT OF LANE, BACK AND FORTH MY WHOLE RIDE WITH NO SUBSIDING. THE ISSUE AT TIMES ESCALATES BY GETTING OUT OF CONTROL WHILE DRIVING STRAIGHT ON ANY ROAD, GOING BACK AND FORTH LEFT TO RIGHT VERY FAST AND SHORT BY ITSELF WITH THE STEERING WHEEL CENTERED. FOR THIS ISSUE I'M NEEDING TO WAIT FOR THE CORRECTION AND SLOW DOWN THE CAR. THE FRONT TIRES ARE CONTINUOUSLY GETTING THROWN OUT OF ALIGNMENT AS SOON AS I DRIVE IT FOLLOWING SERVICING. I HAVE HAD 4 SERVICE APPOINTMENTS FOR ALIGNMENTS AND BALANCING WITHIN A 2 WEEK TIME FRAME, REPLACED TIRES, AND BROUGHT TO NISSAN DIRECTLY FOR A DIAGNOSIS WITH NO CHANGE TO THIS SAFETY ISSUE. I DO NOT BELIEVE THE ALIGNMENT IS THE ROOT CAUSE OF THIS SAFETY PROBLEM. IN ADDITION, WHEN A CAR OR ANY VEHICLE DRIVES BY MY CAR ON ANY ROAD, MORE SEVERE ON THE HIGHWAY, MY CAR IS PUSHED ACROSS MY LANE AND THERE IS NO WINDY CONDITIONS. THIS DOES OCCUR ON THE HIGHWAY AND LOCAL STREETS. IT IS ALSO APPARENTLY VISIBLE TO OTHER DRIVERS AS I SEE CARS FROM BEHIND ME MOVE TO THE MIDDLE LANE, SPEED UP AND PASS ME IN THE FAR LEFT OF THEIR LANE, THEN CUT ME OFF. I DO NOT BELIEVE AGAIN THAT THIS IS A WHEEL ISSUE, AND I DO NOT KNOW WHAT IS THE ROOT CAUSE OF THIS IS HOWEVER WHAT I DO KNOW IS THAT IT IS NOT SAFE FOR MYSELF OR OTHERS ON THE ROAD. I HAVE AN OPENED COMPLAINT WITH NISSAN CONSUMER AFFAIRS AND SO FAR THEIR RESPONSE HAS BEEN, GO BACK TO NISSAN FOR ANOTHER ALIGNMENT, TO WHICH I HAVE HAD SEVERAL ALREADY WITH NO CHANGE TO THE ROOT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918735October 25, 2016
FUEL/PROPULSION SYSTEM
VEHICLE IS A 2015 NISSAN VERSA SV SEDAN VEHICLE FILLS WITH EITHER EXHAUST FUMES OR GAS FUMES AFTER LONG OPERATION AND DRIVING. VEHICLE WILL SMELL SO STRONG THAT THE PASSENGERS MAY BE LIGHT HEADED OR SICK. VEHICLE EXPERIENCES ISSUES ALWAYS IN HIGH HEAT SITUATIONS. DANGER TO ANYONE IN IT. UNKNOWN COMPONENT FAILURES VEHICLE WAS ASSESSED 4 TIMES BY 2 DEALERS AND HAS NOT BEEN ABLE TO REPRODUCE ISSUE DURING USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915785October 13, 2016
ENGINE
TL* THE CONTACT OWNS A 2015 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE ENGAGING THE BRAKE PEDAL. THE ENGINE HORSEPOWER INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT A FAILURE CODE COULD NOT BE PRODUCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895273August 12, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2015 NISSAN VERSA. ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER SIDE SEAT BELT FAILED TO RESTRAIN THE PASSENGER. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A TORN MUSCLE INJURY ON THE RIGHT SHOULDER AND THE PASSENGER SUSTAINED A MILD CONCUSSION. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 15,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10891949July 31, 2016
WHEELS
I RENTED A CAR FROM DOLLAR CAR RENTAL. AS I WAS DRIVING AT THE POSTED SPEED LIMIT, THE TIRE TREAD SEPARATED FROM THE TIRE. I HAVE CONTACTED BOTH THE RENTAL CAR AND THE TIRE MANUFACTURER. THE TIRE MANUFACTURER DID NOT EVEN ACKNOWLEDGE RECEIPT OF MY CORRESPONDENCE. I KNOW THIS HAS BEEN A PROBLEM IN THE PAST. I HAVE ASKED THE RENTAL CAR COMPANY FOR CAR MAINTENANCE RECORDS TO HELP DETERMINE WHETHER IT WAS A MAINTENANCE ISSUE OR A TIRE ISSUE. WHEN I RENTED THE CAR, IT HAD APPROXIMATELY 36,000 MILES. I LOOK FORWARD TO UNDERSTANDING HOW I FILE A REPORT OF THIS POTENTIALLY VERY DANGEROUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888870July 27, 2016
SERVICE BRAKES
WHEN I FIRST PURCHASED THE CAR, I NOTICED THE BRAKE PEDAL WAS VERY SPONGY AND SOFT AND THE CAR HESITATED TO STOP WHEN BRAKE ENGAGED. BUT AS I KEEP DRIVING IT, IT PROMPT ME INTO DANGER AS I HAVE HARD TIME STOPPING THE CAR AND END UP IN THE MIDDLE OF CROSSWALK. FOR VERSA BRAKE, I FEEL LIKE IT IS DESIGNED TO BRAKE AT LEAST 30FT AHEAD, IT TOTALLY DOES NOT WORK FOR EMERGENCY. I NEVER LET MY MOM DRIVE THAT CAR BECAUSE HER EYES COULD NOT SEE THAT FAR! ALSO, WHEN THE AC IS ON, THE BRAKE GETS EVEN WORSE! IT IS WAY SOFTER AND SPONGIER AND WAY LESS PRESSURE, SO I ALWAYS HAVE TO TURN OFF THE AC FOR THE SAKE OF MY LIFE! PLEASE HELP US INVESTIGATE THE BRAKING SYSTEM! IT IS VERY DANGEROUS FOR ALL FUTURE DRIVERS WITH VERSA!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888529July 26, 2016
SERVICE BRAKES
THE BRAKE DOESN'T MAKE THE CAR STOP WITHIN 15FT AT 35 MPH!. I HAVE TO KEEP THE SAME DISTANCE WITH THE CAR IN FRONT IN LOCAL STREET AS IN FREEWAY TO FEEL SAFE. THE BRAKE PEDAL IS ALSO VERY SOFT AND SPONGY, I APPLY ALL THE WAY AND THE CAR STILL KEEPS SLIDING. I OFTEN END UP IN THE MIDDLE OF THE CROSSWALK. YESTERDAY, I WAS STUCK IN FREEWAY TRAFFIC AND ALMOST HIT THE CAR IN FRONT TWICE BECAUSE THE BRAKE JUST SLOWED DOWN THE CAR FOR A LITTLE BIT EVEN WHEN I ENGAGED HALF WAY, AND IT FELT LIKE THE CAR STILL JERKED AGAINST THE BRAKING FORCE! IT IS NOT OK AND TOTALLY UNSAFE! I REALLY LOOK FORWARD TO A BRAKE RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888764July 26, 2016
ENGINE, VEHICLE SPEED CONTROL
WITH 68 MILES ON CAR, A CLICK SOUND IS ALWAYS HEARD EACH TIME THE AIR CONDITIONING BUTTON IS PRESSED TO ON POSITION/LIGHT AND THE ENGINE SMELLS HOT AND GIVES OFF A BURNING SMELL EVERY SINGLE TIME THE CAR GOES OVER 65 MPH/ACCELERATION FROM 60 TO 65MPH OR FROM ANY OTHER SPEED/MPH UP TO 65MPH MAKES THE SMELL OF A HOT ENGINE. THERE IS NO SMOKING BUT THE AIR IN THE CAR SMELLS AT 65MPH SO I GO 60MPH TO PREVENT THE SMELL BECAUSE IT MAKES ME VERY NERVOUS. THE CAR HAS NOT LOST COMPRESSION AT ANY SPEED/CLIMBS HILLS/BUT THE SMELL HAPPENS WHEN CLIMBING A HILL AS WELL AS BEING IN MOTION AT ANY SPEED OR MPH CLIMBING THE STEEP HILLS OF NY. FOR INSTANCE IF THE SPEED LIMIT IS 30MPH AT THE BOTTOM OF A HILL AND 55MPH AT THE TOP OF THE HILL, THE CARS ENGINE WILL SMELL HOT. NO GAGES OR RED LIGHTS OCCUR TO INDICATE OVERHEATING. RADIATOR IS NOT A PROBLEM BECAUSE THERE IS NO LIGHT OR NO STEAM OR SMOKE TO INDICATE THE PROBLEM. THIS ONLY HAPPENS WHEN THE CAR IS IN MOTION. IT IS A STANDARD/MANUAL SHIFT. AND I DID EXPERIENCE THE PEDAL OPERATION COMPROMISED WHEN MY SHOE WAS CAUGHT UNDER THE SIDE PANEL. I CHANGED SHOES THEN THE PROBLEM WAS RESOLVED....EXCEPT FOR THE RECALL WHICH IS NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872211June 2, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 80 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE VEHICLE CAUGHT FIRE. THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE CENTER. THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V507000 (SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 11/08/17 *BF ..UPDATED 12/11/17 *BF *DT*CN *JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
1

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