Nissan Versa Complaints (2014)

207 consumer complaints on file.

#11023479September 14, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN VERSA. WHILE DRIVING ON SEVERAL OCCASIONS, THE ENGINE STALLED AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HAYWARD NISSAN (24644 MISSION BLVD, HAYWARD, CA 94544 (510) 372-2800) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS TAKEN TO AUTOCOM NISSAN OF CONCORD (1290 CONCORD AVE, CONCORD, CA 94520 (925) 275-5634) WHERE IT WAS DIAGNOSED THAT THE CVT TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022766September 12, 2017
ENGINE, UNKNOWN OR OTHER
BOUGHT MY CAR BRAND NEW IN 2014. ALMOST IMMEDIATELY STARTED HAVING TRANSMISSION STALLING AND SLIPPING ISSUES WITHIN TWO MONTHS. MY CAR STALLED OUT AND DIED ON THE FREEWAY IN THE MIDDLE OF RUSH HOUR TRAFFIC. I WENT TO MY NISSAN DEALERSHIP TO HAVE IT LOOKED AT AND FIXED UNDER WARRANTY. THEY DID NOT FIX IT, NOR DO I THINK THEY EVEN LOOKED AT IT. MY CAR STALLS, SLIPS, GRINDS AND VIBRATES EVERY TIME I GAS IT. THERE HAVE BEEN A HANDFUL OF OTHER TIMES MY CAR HAS STALLED OUT AND DIED IN THE MIDDLE OF A BUSY STREET, WHILE DRIVING. I'VE HAD MY CAR FOR THREE YEARS AND I'VE BEEN TO MY DEALERSHIP MANY TIMES DURING WARRANTY AND AFTER WARRANTY FOR THIS ISSUE AND EACH TIME THE PROBLEM HAS NOT BEEN RESOLVED. THERE WAS EVEN A RECALL FOR MY TRANSMISSION, IN WHICH I WENT TO THE DEALERSHIP 3 TIMES FOR IT, AND IT STILL HAS NOT BEEN RESOLVED MONTHS AFTER I RECEIVED THE RECALL NOTICE. I'VE TRIED LOOKING THIS RECALL UP, AND I CANNOT FIND IT. PERHAPS THE DEALERSHIP STATED THAT THIS ISSUE HAS BEEN RESOLVED WHEN IT HAS NOT. I DO NOT FEEL SAFE IN MY CAR, AND I FEEL AS IF THE NISSAN DEALERSHIP I BOUGHT MY CAR FROM IS ADDING TO THE LACK OF SAFETY OF MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015963August 17, 2017
ENGINE
I AM A MILITARY (USAF) HONORABLY RETIRED/DISABLE VETERAN. MY 2014 NISSAN VERSA WITH 95,000 HIGHWAY MILES, ON IT DUE WORK. WHERE I COMMUTE LONG DISTANCE TO GET TO. CVT TRANSMISSION STARTED SLIPPING AND JERKING WHEN DRIVING UP HILL. I TOOK MY CAR TO TED RUSSELL NISSAN (KNOXVILLE, TN) DEALERSHIP. THIS PROBLEM HAS A LONG HISTORY AND BECAME VERY SERIOUS WHEN THE VERSA, HIT THE 60,000 MILES MARK. I TOOK THIS CAR TO TED RUSSELL NISSAN, IN WHICH THIS DEALER SERVICE DEPARTMENT DID NOT ADDRESS THE PROBLEM AND REFUSED TO FIX THE TRANSMISSION DEFLECT. MY 2014 NISSAN VERSA WITH 95,000 HIGHWAY MILES, ON IT DUE WORK. ON JUNE 10TH, 2017, MY NISSAN VERSA, CVT TRANSMISSION STARTED SLIPPING AND JERKING AGAIN, WHEN I WAS DRIVING UP HILL. I TOOK MY CAR TO TED RUSSELL NISSAN (KNOXVILLE, TN) DEALERSHIP. THE TED RUSSELL MECHANIC SAID I NEED A NEW TRANSMISSION. THE MECHANIC COULD NOT EVEN TELL ME WHAT HAPPENED OR WHAT THE CAUSE OF THE FAILURE WAS. TED RUSSELL NISSAN (KNOXVILLE, TN) DEALERSHIP SAID $3496.00 TO REPLACE. THE MECHANIC SAID I NEED A NEW TRANSMISSION. HE STATED THAT HE WAS SURPRISED THAT I WAS ABLE TO GET THIS MANY MILES ON THE CAR BECAUSE THOSE TRANSMISSIONS ARE A PIECE OF SH*T - DIRECT QUOTE. THE MECHANIC COULD NOT EVEN TELL ME WHAT HAPPENED OR WHAT THE CAUSE OF THE FAILURE WAS. TED RUSSELL NISSAN (KNOXVILLE, TN) DEALERSHIP SAID $3496.00 TO REPLACE. PLEASE HELP ME!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015152August 14, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN VERSA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER (PLANET NISSAN IN LAS VEGAS, NEVADA) WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE PERFORMED AND THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005556July 16, 2017
AIR BAGS
PASSENGER AIRBAG SENSOR FAULTY... READS AS AIRBAG OFF WHEN ADULT IS SITTING IN THE FRONT PASSENGER SEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005223July 14, 2017
ENGINE
THE ENGINE STALLS WHEN THE TEMPERATURE GOES OVER 100 DEGREED. I HAVE NO BRAKES AND IT BECOMES DIFFICULT TO CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005033July 13, 2017
FUEL/PROPULSION SYSTEM
IN JUNE, 2017, MY 2014 NISSAN VERSA JERKED AND THE ENGINE DIED WITH NO WARNING WHILE THE CAR WAS IN DRIVE. I HAD BEEN IDLING IN PARK WITH THE AIR CONDITIONING ON FOR APPROXIMATELY 5 MINUTES PRIOR TO THIS OCCURRING. THE TEMPERATURE OUTSIDE WAS BETWEEN 112-115 DEGREES IN LAS VEGAS, NV. PRIOR TO THIS INCIDENT, I HAD NO PROBLEMS WITH MY VERSA. IT HAD APPROXIMATELY 15,000 MILES ON THE ODOMETER AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003749July 8, 2017
ENGINE
MY 2014 NISSAN VERSA SHUT DOWN TODAY WHILE I WAS DRIVING! LUCKLY I WAS ON A PARKING STRUCTURE. I LOOKED UP MY VIN FOR ANY RECALLS AND IT SHOWS 0 HOWEVER, I DID LOCATE A RECALL THAT WAS MADE FOR 2014 NISSAN VERSAS SEDAN FOR THE EXACT SAME THING THAT HAPPENED TO MY CAR AND I'M WONDERING WHY MY VEHICLE IS NOT PART THE THE RECALL VIN NUMBERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992042May 29, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
IN MOTION. THIS CAR WOULD VIBRATE WHILE STEERING (TURNING) AND ACCELERATING, FORCING THE RMPS TO FLEX UP WITHOUT GAIN OF POWER. THE RPMA WOULD RANDOMLY FLEX UP AND DOWN WHILE DRIVING AT A MAINTAINED SPEED. THEN A DAY AT A STORE I TURN THE CAR ON, WENT TO PUT IT IN DRIVE AN IT STALLED OUT- 5 TIMES TO GET TO TO MOVE. THEN IT WOULD STALL OUT WHILE COMING TO A STOP/AT A STOP/STILL IN GEAR (DRIVE) SO I WOULD HAVE TO SLAM IT INTO NEUTRAL WHEN SLOWING DOWN FOR A STOP OR AT A STOP. UNTIL ONE DAY AS I WAS DRIVING I DIDN'T NEED TO COMPLETELY STOP AS I TURNED TO ANOTHER ROAD BC NO ONE WAS COMING, AS I USED THE ACCELERATOR TO GAIN MY SPEED THE RMP FLEXED UP AND DOWN BUT MY SPEED DECREASED LEADING TO THE CAR STALLLING OUT ON SIDE OF ROAD. I TURNED IT OFF THEN TRIED TO START IT AND TO PUT IT IN GEAR IT AGAIN STALLED OUT, AFTER THAT IT WOULDN'T TURN OVER AN IT GOT TOWED TO MY PLACE WHERE IT SITS AND DOESN'T START OR MOVE, IT HAS 3 RECALLS COME TO FIND OUT AN I CONTACTED NISSAN WHICH TOLD ME TO CONTACT THE NEAREST NISSAN DEALERSHIP THAT TOLD ME TO GO CALL NISSAN. SO PRETTY MUCH I'VE GOTTEN ZERO INFORMATION AN A RUN AROUND. THIS CAR IS A SAFETY HAZARD. I'M LUCKY I WASN'T DRIVING 60MPH OR MORE AND THE ENGINE SHUTS OFF AND EVERYTHING LOCKS UP. WILL BE TRYING TO START THIS CAR TO DETERMINE IF IT SHOULD NEED TO BE TOWED 3 HOURS AWAY FROM THE NEAREST NISSAN DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986398May 18, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2014 NISSAN VERSA. WHILE DRIVING 45 MPH, A MOTORCYCLIST CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE MOTORCYCLIST WAS FATALLY INJURED. WHILE THE CONTACT WAS WAITING FOR THE AMBULANCE AND POLICE TO ARRIVE, ANOTHER VEHICLE ATTEMPTED TO AVOID THE CRASH AND CRASHED INTO THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE LOWER TAIL BONE, A SPRAIN TO THE LEFT ANKLE, AND BRUISING TO THE RIGHT AND LEFT ARMS FROM THE SEAT BELT. MEDICAL ATTENTION WAS RECEIVED AND THE MRI RESULTS WERE STILL PENDING. THE VEHICLE WAS TOWED TO A POLICE TOWING ZONE AND DECLARED DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000...UPDATED 05/23/17 *BF ..UPDATED 09/18/17 *BF UPDATED 09/25/2017*JS *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10984985May 11, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 NISSAN VERSA. DURING INCLEMENT, RAINY WEATHER, THE CONTACT HEARD THE SOUND OF WATER SWISHING AROUND NEAR THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT NOTICED WATER INSIDE THE VEHICLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE, BUT THEY FAILED TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971117April 7, 2017
UNKNOWN OR OTHER
TRANSMISSION GOING OUT. JERKING WHILE DRIVING AND SHUTTING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958892March 6, 2017
POWER TRAIN
I AM A CURRENT CUSTOMER OF A DEALERSHIP IN GAINESVILLE, FLORIDA. I HAVE BOUGHT AT LEAST 2 BRAND NEW NISSAN VEHICLES FROM THEM . I WAS PLANNING TO BUY ANOTHER NISSAN NOW THAT I JUST RETIRED. HOWEVER WITH THIS EXPERIENCE I AM GOING TO LOOK SOMEWHERE FOR MY NEW VEHICLE OTHER THAN A NISSAN. THIS NISSAN VERSA NOTE I BOUGHT IT IN NOVEMBER 2013. I NEVER HAD ANY PROBLEMS WITH ANY BRAND CAR MAKES BEFORE 5 YEARS AFTER PURCHASE. THE DEALERSHIP WANTS TO "FIX" THE CVT PROBLEM AT $ 4000.00! EVERYONE IS AWARE OF THE CVT PROGRAMMING PROBLEM WITH THIS MODEL. EVEN NISSAN ISSUED A SERVICE BULLETIN TO TRY TO FIX IT.! AT NO AVAIL. MY ADVICE, STAY AWAY FROM NISSAN VEHICLES!.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958889March 6, 2017
POWER TRAIN
CVT SLIPS, THROTTLES, MAKE CLUNKING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930328December 7, 2016
POWER TRAIN
WHEN ACCELERATING FROM A STOP MY CAR WILL SHUTTER AND ALMOST STALL. THIS IS ESPECIALLY UNNERVING WHEN TURNING LEFT. THIS HAPPENS ALMOST EVERY TIME. ANOTHER ISSUE I'VE HAD, IS MY CAR STARTS MOVING WHILE AT A STOP LIGHT AND MY FOOT IS FULLY ON THE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927184November 21, 2016
SERVICE BRAKES
I WAS APPROACHING A STOP LIGHT. AS I APPROACHED THE STOP LIGHT I BEGAN TO GRADUALLY APPLY THE BRAKES TO SLOW DOWN, BUT THE PEDAL WENT TO THE FLOOR AND THE BRAKES DID NOT ENGAGE. THE PEDAL FELT LIKE NORMAL RESISTANCE WAS THERE WHEN PUSHING ON IT WITH MY FOOT, BUT THE BRAKES DID NOT WORK TO SLOW THE VEHICLE. I QUICKLY REMOVED MY FOOT FROM THE BRAKE, LOOKED AT MY FEET TO MAKE SURE I WAS ON THE BRAKE, THEN SLAMMED THE BRAKES AND THE PEDAL ONCE AGAIN WENT TO THE FLOOR. WHILE MY FOOT WAS STILL ON THE BRAKE THE BRAKES ENGAGED AND LOCKED UP ABOUT 2 TO 3 SECONDS AFTER SLAMMING ON THE BRAKES. ONCE I REALIZED THE BRAKES WEREN'T WORKING I DID NOT HAVE TIME TO AVOID HITTING THE CAR IN FRONT OF ME AND I REAR-ENDED THEM. AS I FOLLOWED THE VEHICLE THAT I HIT TO PULL TO THE SIDE OF THE ROAD, THE BRAKES STILL WERE NOT WORKING PROPERLY. WHEN PUSHING ON THE BRAKE PEDAL IT WOULD ENGAGE, BUT NOT WITH THE NORMAL LEVEL OF RESISTANCE. BY THE TIME I ARRIVED AT THE LOCATION WE WERE GOING TO PULL OVER AT THE BRAKES WERE WORKING NORMALLY. WE CONTACTED NISSAN CONSUMER AFFAIRS ABOUT THE INCIDENT AND THEY SAID THEY WOULD NOT CONDUCT AN INVESTIGATION UNLESS THE CAR WAS INSPECTED BY A DEALERSHIP. THE DEALERSHIP INSPECTED IT AND SAID THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. WE CHECKED BACK WITH NISSAN CONSUMER AFFAIRS AND THEY SAID THEY WOULD NOT MOVE FORWARD WITH AN INVESTIGATION AND WOULD NOT DO ANYTHING UNLESS A RECALL WAS ISSUED. THE DEALERSHIP TOLD US THAT THE VEHICLE SUSTAINED OVER $6,000 WORTH OF DAMAGE AND THAT THE FRAME IS DAMAGED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10925715November 14, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN VERSA. THE CONTACT STATED THAT BRAKE PEDAL FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT WAS UNABLE TO START THE VEHICLE WITH THE PUSH TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 15V418000 (ELECTRICAL SYSTEM) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925765November 14, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN VERSA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT WAS NOT ACCELERATING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DETERMINED THAT THE POWER TRAIN FAILED. THE FAILURE MILEAGE WAS 107,149.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925043November 8, 2016
SERVICE BRAKES
WHILE DRIVING AT 55 MPH, NEEDED TO BRAKE IN ORDER TO AVOID AN ACCIDENT. THERE WAS NOT ENOUGH ROOM TO SWITCH FOOT QUICKLY FROM GAS TO BRAKE PEDAL. REAR ENDED THE CAR IN FRONT OF ME AND TOTALED MY NISSAN VERSA. AN EMERGENCY ROOM VISIT WAS NECESSARY. WE LEARNED ABOUT THE RECALL LAST WEEK THROUGH A MAILING TO OUR HOUSE. WE BOUGHT THE CAR 'USED' THROUGH CAR MAX, SO IT TOOK AWHILE FOR THE RECALL NOTICE TO FIND US.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10920525November 1, 2016
SERVICE BRAKES
"NISSAN RECALL" WITHIN MY 1-YEAR WARRANTY, I'VE REPEATEDLY ASKED FOR ASSISTANCE ON MY NISSAN VEHICLE THROUGH THE DEALERSHIP I PURCHASED MY CAR FROM; TOYOTA TOWN OF STOCKTON. MARCH 14TH, 2016, I, [XXX], ASKED FOR HELP. RECEIVED SOME KIND OF HELP, HOWEVER ENDED UP AS NO HELP AT ALL. AN EMPLOYEE THERE REFERRED ME TO ANOTHER EMPLOYEE THERE TO TAKE A LOOK AT MY CAR; HOWEVER, ENDED UP TEST DRIVING IT. HE SUPPOSEDLY HAD NOT HEARD THE UNPLEASANT NOISES THAT I WAS REFERRING TO. HE THEN SUGGESTED CHANGING MY BRAKES AND ROTORS. I WENT OUT MY WAY AFTER THAT DAY AND CHANGED MY BRAKES. THE NOISE WAS STILL THERE. I GAVE UP ON THEM GIVING ME THE RUN AROUND. SEPTEMBER 7TH, 2016; I, [XXX], WAS DRIVING ON THE STREETS WHEN SUDDENLY WHEN I LIGHTLY PUSHED ONTO THE BRAKES, THE VEHICLE HAD MERGED TO THE LEFT, WHICH CAUSED ME TO HIT AGAINST THE CURB OF AN ISLAND. IT CAUSED BOTH TIRES ON THE DRIVERS SIDE TO BLOW OUT AND BENT MY RIMS ALSO. I HAD NO WAY OF GETTING BACK HOME WITH MY CAR. I HAD TO CALL A FRIEND TO COME HELP ME OUT IN AN UNFORTUNATE SITUATION. I HAD TO WAIT UNTIL THE 12TH OF SEPTEMBER TO GET BOTH TIRES AND RIMS REPLACED. WHAT SHOULD MY NEXT STEPS BE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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