Nissan Versa Complaints (2009)

504 consumer complaints on file.

#11091082April 30, 2018
AIR BAGS
TAKATA RECALL. DRIVERS AIR BAG HAS STILL NOT BEEN REPLACED. NISSAN ADVISES THAT THE REPLACEMENT BAGS ARE NOT AVAILABLE. THIS RECALL HAS BEEN IN EFFECT SINCE 2015 ANS STILL NO ACTION BY NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088982April 19, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (BANISTER NISSAN OF CHESAPEAKE, 930 N BATTLEFIELD BLVD, CHESAPEAKE, VA 23320, (757) 217-9022) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). AFTER THE RECALL REPAIRS, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE AIR BAG INDICATOR DID NOT ILLUMINATE PRIOR TO THE RECALL REPAIR. THE DEALER PROVIDED A LOANER VEHICLE FOR SEVERAL MONTHS BECAUSE THE PART WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED THAT THE RECALL REPAIR FAILED TO PROVIDE A REMEDY AND PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084576April 11, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING UNKNOWN SPEEDS, THERE WAS A LOUD ABNORMAL CLICKING NOISE WHILE MAKING TURNS. ADDITIONALLY, THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE COIL SPRING WAS FRACTURED. THE CONTACT CALLED A LOCAL DEALER (VALLEY NISSAN OF LONGMONT, 1005 KEN PRATT BLVD, LONGMONT, CO 80501) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY OR RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THERE HAD NOT BEEN ANY DEATHS DUE TO THE MATTER. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082868April 9, 2018
AIR BAGS, STRUCTURE
NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE FRONT BECOMES UNATTACHED AND DRAGS THE GROUND. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081947March 29, 2018
AIR BAGS, SEAT BELTS, WHEELS
TAKATA RECALL FOR THE LAST 5 MONTHS MY PASSENGER AIRBAG LIGHT IS ON AND MY SEAT BELT ON DRIVER SIDE KEEPS ON FLASHING EVEN THOUGH SEATBELT IS BUCKLED IN CORRECTLY ALSO MY TIRE LIGHT KEEPS FLASHING OFTEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081830March 28, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V044000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE REMEDY COMPLETED BECAUSE THE DEALER WAS UNABLE TO ACCOMMODATE THE CONTACT'S SCHEDULE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROCKAWAY NISSAN (600 BURNSIDE AVE, INWOOD, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081252March 26, 2018
SUSPENSION, WHEELS
I LIVE IN THE KANSAS CITY METRO, ON THE KANSAS SIDE, LESS THAN 10 MINUTES FROM THE BORDER TO MISSOURI. THERE IS A CURRENT RECALL THAT APPLIES TO THE FRONT COIL SPRINGS OF NISSAN VERSAS (NHTSA RECALL 17V-637) BECAUSE THE SPRINGS HAVE INSUFFICIENT CORROSION COATING. THIS CURRENT RECALL APPLIES TO MISSOURI BUT NOT KANSAS. I DRIVE MY CAR IN MISSOURI ALL THE TIME BECAUSE OF MY PROXIMITY TO MISSOURI AND MY HUSBAND IS EMPLOYED IN MISSOURI. MY FRONT, RIGHT COIL SPRING BROKE ON MARCH 17, 2018. THE COIL SPRING BROKE WHEN BACKING OUT OF MY PARKING SPOT AT MY APARTMENT IN A LOT THAT IS RELATIVELY NEW AND FLAT, MEANING NO POT HOLES. A LOUD BANG WAS HEARD AND WHEN MOVING THERE WAS A LOUD CREAKING SOUND. AFTER PULLING OUT ABOUT 3 FEET I PULLED BACK IN AND TURNED THE CAR OFF. I FOUND A ROUND METAL OBJECT ON THE GROUND NEAR THE FRONT WITH RUST ON IT. IT WAS FLAT ON ONE END AND BROKEN ON THE OTHER. AFTER INSPECTING THE FRONT PASSENGER SIDE'S WHEEL WELL I DISCOVERED THAT THE REMAINING PART OF THE COIL SPRING HAD SLIPPED OFF THE STRUT LIP AND PART OF THE COIL WAS PRESSING HARD AGAINST THE TIRE. THE APPEARANCE OF THE COIL SPRING STILL ON THE CAR MATCHED THE ONE I HAD FOUND. A MECHANIC AND TOW TRUCK OPERATOR VERIFIED IT WAS IN FACT THE COIL SPRING THAT HAD BROKEN. THE ATTACHED IMAGES ARE OF THE FRONT PASSENGER SIDE WHEEL WELL WITH COIL SPRING VISIBLE AND OF THE COIL SPRING PART THAT BROKE OFF. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081283March 26, 2018
AIR BAGS
I HAVE BEEN WAITING FOR AN AIRBAG REPLACEMENT IN DRIVER'S SIDE OF MY NISSAN VERSA 2009 HATCHBACK. IT IS TAKING TOO LONG AND IT IS VERY DANGEROUS. MY DAUGHTER DRIVES THIS CAR AND I DON'T WANT HER TO GET HURT IN ANY WAY FOR FORM. PLEASE CONTACT ME ASAP TO GET THIS DONE PLEASE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076203March 5, 2018
UNKNOWN OR OTHER
THERE IS A RECALL ON NISSAN VERSA COIL SPRINGS. MY SPRING BROKE WHILE DRIVING VEHICLE ON A BUSY ROAD PRIOR TO THE RECALL. I HAD BOTH SPRINGS REPLACED DUE TO EXCESSIVE RUSTING (REASON FOR RECALL). UPON RECALL... DEALER NOTIFIED ME. SAID THE SPRINGS MUST BE REPLACED AGAIN BY A NISSAN DEALER. THEY QUOTED A PRICE OF $490 TO ME SAYING THAT THE CURRENT SPRINGS ARE IN GOOD SHAPE, BUT STRIPPED BOLTS DUE TO PRIOR REPLACEMENT. NOT ONLY DO THEY NOT REIMBURSE THE ADDITIONAL $490 FOR THE REPLACEMENT... THAT MUST BE PAID UP FRONT PRIOR TO REQUESTING THE COIL SPRING REIMBURSEMENT THEY SAY THAT THE CURRENT SPRINGS ARE FINE... AND THAT THE STRIPPED BOLTS DO NOT CAUSE ANY PROBLEMS.... OTHER THAN DOING THE REPLACEMENT, WHICH IS UNNECESSARY!!!! WHY ARE THEY CHARGING ME FOR A REIMBURSEMENT.... THE WAY I SEE IT, THEY ARE MAKING MONEY OFF A RECALL.... NOT EXACTLY THE WAY THIS IS MEANT TO WORK... I NEARLY WRECK MY CAR DUE TO DEFECTIVE EQUIPMENT AND LATER HAVING A RECALL ON THAT DEFECTIVE EQUIPMENT, MONEY IS REQUIRED FROM THE CONSUMER. NO.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073922February 20, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT PASSENGER SIDE COIL SPRING FRACTURED, WHICH PUNCTURED AND SHREDDED THE TIRE COMPLETELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIR. THE CONTACT WAS NOT AWARE OF NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION) UNTIL AFTER THE FAILURE OCCURRED. THE DEALER (JEFFREY NISSAN, 30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 510-1378) REFUSED TO SERVICE THE VEHICLE PER THE RECALL. THE MANUFACTURER WAS NOTIFIED AND OPENED THREE CASES; HOWEVER, THERE WAS NO FURTHER ASSISTANCE OFFERED IN REGARDS TO THE NHTSA RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063244January 17, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING 55 MPH ON THE HIGHWAY, THE VEHICLE JERKED, LUNGED, AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (HAWKINSON NISSAN, 5513 MILLER CIR DR, MATTESON, IL 60443) AND COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063068January 16, 2018
AIR BAGS
TL-CONTACT OWNS A 2009 NISSAN VERSA HATCHBACK ---- RECEIEVED RECALL LETTER FROM NISSAN ---- NISSAN STATED AIRBAG PARTS ARE NOT AVAILABLE -- ASSOCIATED WITH THIS VIN JUL 17,2017 MANUFACTURER RECALL NUMBERPM685 NHTSA RECALL NUMBER17V-449 RECALL STATUSRECALL INCOMPLETE SUMMARYCONTINUED EXPOSURE TO AREAS WITH HIGH LEVELS OF ABSOLUTE HUMIDITY MY CAUSE THE FRONT DRIVER AIR BAG INFLATOR HOUSING TO RUPTURE AND DEPLOY ABNORMALLY. SAFETY RISKIF THE DRIVER AIR BAG INFLATOR RUPTURES, IT MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. REMEDYPARTS AVAILABILITY IS CURRENTLY UNDER STUDY. HOWEVER, THE REMEDY WILL BE TO REPLACE THE DRIVER AIR BAG INFLATOR WITH A NEW ONE MANUFACTURED BY A DIFFERENT SUPPLIER, AT NO COST TO OWNERS FOR PARTS OR LABOR. MANUFACTURER'S NOTESPLEASE CONTACT NISSAN CONSUMER AFFAIRS AT (800) NISSAN-1 (OR 800-647-7261) FOR ADDITIONAL QUESTIONS. MONDAY - FRIDAY 7:00AM TO 7:00PM CST NHTSA. MAY 23,2016 MANUFACTURER RECALL NUMBERPM657 NHTSA RECALL NUMBER16V-349 RECALL STATUSRECALL INCOMPLETE SUMMARYCONTINUED EXPOSURE TO AREAS WITH HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE FRONT PASSENGER AIR BAG INFLATOR HOUSING TO RUPTURE AND DEPLOY ABNORMALLY. SAFETY RISKIF THE PASSENGER AIR BAG INFLATOR RUPTURES, IT MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. REMEDY NISSAN IS CURRENTLY AWAITING PARTS TO REMEDY THE AFFECTED VEHICLES. NISSAN WILL SEND YOU A SECOND LETTER, WHEN PARTS ARE AVAILABLE, ASKING YOU TO BRING YOUR VEHICLE TO A NISSAN DEALER FOR THE REMEDY AT THAT TIME. ONCE YOU RECEIVE AND INVITATION TO REPAIR LETTER, PLEASE CONTACT YOUR NISSAN DEALER TO SCHEDULE AN APPOINTMENT. IN THE MEANTIME, DO NOT ALLOW PASSENGERS TO RIDE IN THE PASSENGER SEAT. IF YOU REMAIN CONCERNED ABOUT THE AIR BAG INFLATOR IN YOUR VEHICLE, PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063144January 16, 2018
AIR BAGS
"TAKATA RECALL" AIR BAG LIGHT IS FLASHING MY VIN NUMBER SAYS I HAVE 3 RECALLS BUT THE WEBSITE I WENT TO SAYS I DON'T QUALIFY TO GET IT LOOKED AT I HAVE RECEIVED NOTICED THAT THERE IS A RECALL ON MY CAR I WILL NOT JEPERDIZE MY FAMILY FOR SOMETHING THAT YOU CAN FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062840January 15, 2018
AIR BAGS
I GOT A RECALL NOTICE FROM YOU AND I HAVE ATTEMPTED TO CALL SEVERAL NISSAN DEALERSHIPS AND THEY STATE THAT THEY DO NOT HAVE THE PARTS UNTIL SPING AND THEY DO NOT HAVE ANY LONER CARS TO GIVE OUT AND DO NOT KNOW WHEN THEY WILL HAVE MORE LOANER CARS. NOW MY AIRBAG LIGHT JUST WENT ON AND WILL NOT TURN OFF. IT SEEMS TO BE A PROBLEM WITH THE AIRBAGS. ITS REALLY DANGEROUS YET, THESE DEALERSHIPS DO NOT TAKE THIS SERIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062154January 11, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061934January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND FLASHED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO NISSAN OF MELBOURNE (440 S HARBOR CITY BLVD, MELBOURNE, FL 32901) WHERE THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE TEST WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 17V028000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061165January 8, 2018
STRUCTURE:BODY, STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT HEARD AN ABNORMAL NOISE IN THE HATCH. WHILE ATTEMPTING TO OPEN THE HATCH, THE DOOR FAILED TO REMAIN AJAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THERE WAS NO INFORMATION REGARDING THE DIAGNOSIS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058429January 4, 2018
AIR BAGS
"TAKATA RECALL" ON OCTOBER 21, 2017 WE TOOK OUR 2009 NISSAN VERSA INTO THE NISSAN DEALERSHIP IN ABILENE TEXAS AFTER SCHEDULING THE RECALL REPLACEMENT OF BOTH AIRBAGS. UPON PICKING UP THE VEHICLE THE SAME DAY WE WERE TOLD ONLY THE PASSENGER SIDE AIRBAG WAS REPLACED BECAUSE THEY DID NOT HAVE THE DRIVER'S SIDE AIRBAG. I WAS TOLD BY THE SERVICE ADVISOR THAT DUE TO TAKATA GOING OUT OF BUSINESS THE REPLACEMENT AIRBAG WAS NOT AVAILABLE AND COULD TAKE SEVERAL MONTHS BEFORE BECOMING AVAILABLE. I ASKED ABOUT LOANER VEHICLE AT THAT TIME AND SHE INDICATED THEIR DEALERSHIP WAS NOT PROVIDING LOANERS DUE TO LOW INVENTORY. SHE GAVE ME NISSANS 800# AND TOLD ME THEY WOULD SET-UP A RENTAL FROM ENTERPRISE. HOWEVER, THE VEHICLE WAS BEING USED BY OUR 20 YEAR OLD SON WHO IS A STUDENT AT A UNIVERSITY IN TOWN. SHE SAID HE COULDN'T OBTAIN A VEHICLE UNTIL HE WAS 21. A FEW DAY LATER I CALLED NISSAN CONSUMER AFFAIRS AND WAS TOLD TO CALL BACK AFTER OUR SON TURNED 21. ON 1/2/18 CALLED NCA BACK, THEY TOLD ME A "REGIONAL SPECIALIST" WOULD CALL ON 1/3. AT 4:58 CST ON 1/3/18 I RECEIVED THE CALL BACK, BUT IT WAS SOMEONE CALLING ON BEHALF OF THE REG.SPCLST. ESSENTIALLY TELLING US THE ABILENE DEALERSHIP HAD NO LOANERS, AND THAT THE ENTERPRISE THE DEALERSHIP USED HAD NO VEHICLES EITHER. SHE STATED THEY SHOULD BE GETTING THE REPLACEMENT PARTS "ASAP" BUT WOULD GIVE ME NO TIMEFRAME. SO I ASKED HER IF MY SON HAD TO RISK HIS LIFE BY CONTINUING TO DRIVE THE VEHICLE FOR AN UNSPECIFIED TIME PERIOD UNTIL THEN, SHE WOULD NOT RESPOND TO THAT QUESTION. AS A PARENT WITH A SON WHO IS ABOUT TO GRADUATE FROM COLLEGE AND BEGIN HIS LIFE INDEPENDENTLY HOW AM I SUPPOSED TO ACCEPT THIS OUTCOME. NISSAN SAYS THEY HAVE HAD NO PROBLEMS WITH THE DRIVER'S SIDE AIRBAG, BUT IS A YOUNG LIFE WORTH THE RISK? APPARENTLY IT IS TO NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057813January 1, 2018
STRUCTURE:BODY
IN 2016 THE DRIVER SIDE, FRONT, OUTSIDE DOOR HANDLE HAD BROKEN OFF. I HAD IT FIXED ONLY TO HAVE IT BROKEN OFF AGAIN THIS PAST SPRING. THIS TIME ORDERED THE PART MYSELF RIGHT FROM NISSAN. THIS WAS SUCH AN INCONVENIENCE OF TRYING TO OPEN THE DOOR UNTIL IT WAS FIXED. NOW THE DRIVER SIDE BACK, OUTSIDE DOOR HANDLE BROKE! JUST WONDERING IF THIS HAS HAPPENED TO ANYONE ELSE?? I LIVE IN THE COUNTRY SO THERE IS NO ONE AROUND TO DAMAGE IT. IT IS PARKED IN THE DRIVEWAY OFF THE STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056744December 27, 2017
AIR BAGS
TAKATA RECALL - BOTH DRIVERS SIDE AND PASSENGERS SIDE OF MY VEHICLE HAVE BEEN RECALLED. WHEN I CALLED THE DEALERSHIP CLOSEST TO ME, THEY TOLD ME TO COME IN TO GET MY AIRBAGS REPLACED. WHEN I WENT IN, THEY TOLD ME THAT THE DRIVER'S SIDE AIRBAG WOULD NOT BE READY AND THAT THEY WOULD GET IN CONTACT WITH ME THAT DAY TO SET UP MY RENTAL VEHICLE WHILE I WAITED FOR THE AIRBAGS TO BE AVAILABLE. AFTER CALLING AGAIN, I HAVE HEARD NOTHING FROM THEM FOR 2 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Versa