Nissan Versa Complaints (2009)

504 consumer complaints on file.

#11365024October 18, 2020
SUSPENSION
FRONT COIL SPRING BROKE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354917September 14, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT HER GRANDDAUGHTER PLACED HER BACK PACK ON THE PASSENGER'S SIDE SEAT. UPON CLOSING THE PASSENGER'S SIDE DOOR, THE PASSENGER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT'S GRANDDAUGHTER DROVE THE VEHICLE TO THE CONTACT'S HOME. UPON INSPECTION OF THE VEHICLE, THE CONTACT OBSERVED THAT THE ENTIRE PASSENGER SEAT WAS SPLIT OPEN. ALSO, THE FRAME ON THE PASSENGER SIDE WINDOW WAS COMPLETELY DETACHED DUE TO THE FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED A CLAIM NUMBER AND WAS INFORMED THAT THE MATTER WOULD BE INVESTIGATED BY THE CLAIMS DEPARTMENT. THE CONTACT THEN RECEIVED A PHONE CALL FROM THE MANUFACTURER WHO INFORMED HER THAT THEY WOULD CONTACT AN INSPECTOR TO INVESTIGATE THE FAILURE. THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO NISSAN OF RICHMOND (11401 W BROAD ST, HENRICO, VA 23233) ONCE AN INSPECTOR WAS FOUND. LATER, AN INSPECTOR CONTACTED HER AND SHE DROVE THE VEHICLE TO THE DESIGNATED DEALER. AFTER THE INSPECTION, THE INSPECTOR INFORMED HER THAT THE FINDINGS WOULD BE SUBMITTED TO THE CLAIMS DEPARTMENT. THE CONTACT HAD YET TO HEAR FROM ANYONE AT NISSAN IN REGARDS TO THE INVESTIGATION. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348583August 11, 2020
AIR BAGS, SEAT BELTS
I WAS INVOLVED IN A AUTO ACCIDENT , AIR BAGS DIDN'T DEPLOY AND SEAT POPPED OFF & STARTED SMOKING .
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11330063June 22, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316067March 4, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN AIR BAG RECALL HOWEVER, AFTER THE REPAIR WAS PERFORMED THE FAILURE RECURRED. THE VEHICLE WAS PROVIDED A SECOND REPAIR UNDER THE UNKNOWN RECALL HOWEVER, THE FAILURE RECURRED. BUSAM NISSAN OF CINCINNATI LOCATED AT (1501 E. KEMPER RD, CINCINNATI, OH 45246), 513-854-1788), WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT ENTITLED TO ANOTHER FREE REPAIR DUE TO THE MILEAGE ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309094February 14, 2020
VEHICLE SPEED CONTROL
WHILE DRIVING IN TOWN MY 2009 NISSAN VERSA HATCHBACK LOST POWER, COULDN'T ACCELERATE AND PANEL IDIOT LIGHTS CAME ON. I WAS ABLE TO PULL OVER SAFELY. I TRIED RESTARTING IT BUT NOTHING. ABOUT 15 MINUTES LATER, I TRIED AGAIN AND SEVERAL TIMES IT ALMOST STARTED BUT DIED OUT. HAD TO GET CAR TOWED. WHEN TOW TRUCK DRIVER GOT IN VEHICLE IT STARTED FOR HIM AND KEPT RUNNING SO HE DROVE IT ONTO THE TOW TRUCK AND TOOK IT TO THE GARAGE. THE TECHNICIAN SCAN TESTE ON BOARD COMPUTER, ALL SENSORS AND SENSOR STRING, UP TO 1/2 HOUR DIAGNOSTIC TIME CHECK PERFORMANCE OF SENSORS, CHECK FUEL DELIVERY SYSTEM. PRESSURE TEST STEADY 50 PSI, ROAD TESTED 14 MILES TO VERIFY OR ADDITIONAL NEEDED REPAIRS. CODES SET. NO CODES. COULDN'T FIND ANYTHING. CAR RUNNING FINE. ADDITIONAL NOTES: VEHICLE HAS APPROX. 70,000 MI. ALWAYS KEEP HALF TO FULL TANK OF GAS AND SERVICED. THIS IS NOT GOOD! FEAR THAT THE CAR CAN JUST QUIT AT ANY TIME AND CAN POSSIBLY BE IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308328February 10, 2020
AIR BAGS
TL* THE CONTACT CALLED ON BEHALF OF HER DAUGHTER WHO WAS THE DRIVER. CONTACT IS THE OWNER OF A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 65 MPH WENT AIR BORNE AND STRUCK AN EMBANKMENT WALL ON THE PASSENGER SIDE THE DRIVERS SIDE AND THE FRONT DRIVER SIDE. THE CONTACT STATED THAT THE DRIVER'S FRONT OR SIDE AIR BAGS FAILED TO DEPLOY HOWEVER, THE PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT'S DAUGHTER SUFFERED A CONCUSSION AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED WITH CASE NUMBER: [XXX]. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. *DT CONSUMER DID SEE THE RECALL AND HAD IT FIXED AT NISSAN NORTH. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB *LN*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11278913November 8, 2019
AIR BAGS
MY 2009 NISSAN VERSA HAS A RECALL FOR THE DRIVER AND PASSENGER AIRBAGS. I LIVE IN AN AREA WITH NO DIRECT ACCESS TO A NISSAN DEALERSHIP, AND WOULD NEED THE CAR TO BE BARGED TO THE NEAREST ONE. NISSAN HAS REFUSED TO BARGE THE CAR TO THE NEAREST DEALERSHIP TO FIX THE RECALL ISSUE. NISSAN IS REFUSING TO FIX THE RECALL ISSUE LOCALLY WHERE THERE IS NO DEALERSHIP AVAILABLE OR NISSAN CERTIFIED MECHANICS. I HAVE REQUESTED THE PART TO BE SHIPPED TO A LOCAL MECHANIC FOR IT TO BE FIXED, BUT WAS DENIED. I ASKED TO PURCHASE THE PART AND HAVE A LOCAL MECHANIC INSTALL IT AND WAS TOLD THAT WAS NOT POSSIBLE. SO AT THIS TIME NISSAN IS DENYING ANY POSSIBLE ROUTE TO HAVE THE AIRBAG RECALL FIXED. ALL I WANT IS TO HAVE THE PART REPLACED SO I AM NO LONGER AT RISK OF DEATH DUE TO PROJECTILE METAL SHRAPNEL IN EVENT OF AN ACCIDENT FROM THE AIRBAG CANISTER EXPLODING. NISSAN IS REFUSING TO ALLOW ANY AVENUE TO HAVE THE ISSUE FIXED LOCALLY OR TO MOVE THE VEHICLE TO THE NEAREST DEALERSHIP. NUMEROUS AND REPEATED ATTEMPTS TO GET THIS ISSUE RESOLVED WITH NISSAN HAVE LEAD NOWHERE. AT EVERY NEW PHONE CALL ALL PRIOR INFORMATION HAS BEEN LOST AND THE ISSUE MUST BE RE-EXPLAINED. I AM INEVITABLY TOLD THEY WILL LOOK MORE INTO AND PROMISE TO GET BACK TO ME, OUT OF 3 CALLS TO NISSAN DIRECTLY AND APPROXIMATELY 10+ CALLS TO THE COMPANY HANDLING THE RECALL, I HAVE YET TO RECEIVE A SINGLE CALL BACK. I DO NOT WISH TO DIE IN A CAR ACCIDENT, I AM WILLING TO PAY FOR THE PART AND LABOR TO BE COMPLETED LOCALLY. ANY ASSISTANCE IN GETTING NISSAN TO ALLOW MY CAR TO BE FIXED SO IT IS NO LONGER AT RISK OF THE AIRBAG CANISTER EXPLODING AND INJURING MYSELF AND PASSENGERS WOULD BE GREATLY APPRECIATED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244126August 15, 2019
ENGINE
FOR MANY YEARS*, THE EXHAUST FROM MY NISSAN VERSA HAS MADE ME SICK (NAUSEOUS AND HEADACHES) SIMILAR TO HOW VW EXHAUST WOULD MAKE ME SICK. I AM CONCERNED THAT NISSAN VEHICLES MAY BE CHEATING ON INSPECTIONS CHECKS LIKE VW WAS DOING. EXHAUST FROM MANY OTHER VEHICLES MAY SMELL, BUT THIS PARTICULAR EXHAUST IS SICKENING. OUR VEHICLE PASSES EMISSION STANDARDS FOR MD EACH YEAR AND WE ALWAYS KEEP IT WELL MAINTAINED. SO AGAIN, I AM CONCERNED THEY HAVE SOFTWARE THAT WORKS TO FOOL EMISSIONS TESTING BY CHANGING THE EXHAUST ALLOWED WHEN HOOKED UP TO AN EMISSIONS TESTING COMPUTER. FOR A POINT OF REFERENCE, MY PARENTS OWN A 23 YEAR OLD FORD EXPLORER (ALSO WELL MAINTAINED) WHOSE EXHAUST DOES NOT CAUSE ME SICKNESS. THANK YOU FOR CONSIDERING THIS ISSUE! *THE FORM IS REQUIRING A SINGLE DATE, BUT THIS HAS BEEN CONTINUOUSLY MAKING ME SICK EACH TIME WE RUN THE VEHICLE (IT DOES NOT ABATE WITH MILEAGE OR WEATHER CONDITIONS) SINCE 2011-2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235063July 26, 2019
POWER TRAIN
SLUGGISH CVT TRANSMISSION, SHAKING WHEN DRIVEN LONGER AND WHEN HOT OUT. CANNOT DRIVE UPHILL, LOSS OF POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234825July 25, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS PROCEEDING FROM A STOP SIGN AT APPROXIMATELY 15 MPH, THE VEHICLE WAS STRUCK ON THE FRONT DRIVERS SIDE BY ANOTHER VEHICLE. THE CONTACT STATED THE AIRBAGS DEPLOYED WITH METAL SHRAPNEL. THE CONTACT STATED THAT THERE WAS AN UNKNOWN WARNING LIGHT ILLUMINATED PRIOR TO THE COLLISION. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO URGENT CARE WHERE THEY WERE DIAGNOSED WITH CHEMICAL BURNS ON BOTH RIGHT AND LEFT HANDS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHICH DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER OR THE LOCAL DEALER WERE NOT CONTACTED. THE CONTACT RECEIVED A NOTICE FROM THE KENTUCKY CABINET ALERTING HER OF A RECALL ON HER VEHICLE VIN APPROXIMATELY ONE YEAR AFTER THE COLLISION. THE VEHICLE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11234152July 23, 2019
SUSPENSION
BROUGHT MY CAR IN FOR RECALLS AN DEALERSHIP DECIDED TO BREAK MY CAR AN NOT NOTIFY ABOUT BREAKKING OTHER PARTS THERE WERE NOT RECALLED AN I NEED A LF SWAY BAR LINK RF BALL JOINT AN COUPLE OTHER PARTS THEY BROKE MY RF SWAY BAR LINK AN NEVER TOLD ME WHEN I CALLED 4 TIMES THAT DAY. I EXPLAINED WHAT HAPPENED TO DEALERSHIP AN COOPERATE AN NOW MY CAR IS NOT DRIVEABLE BECAUSE IT IS HIGHLY UNSAFE AN IM VERY PISSED I HAVE A 8 MONTH OLD BABY WITH MEDICAL PROBLEMS AN CANT USE MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230666July 10, 2019
SUSPENSION
DRIVER SIDE REAR COIL SPRING BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222316June 24, 2019
AIR BAGS
DEAR SIR/MADAM THIS IS NOT REALLY A COMPLAINT. I JUST WANTED TO LET YOU KNOW THAT I TOOK CARE OF THE RECALL FOR AIRBAGS TWO YEARS AGO, BUT IT LOOKS LIKE THE DEALERSHIP NEVER REGISTERED THAT THEY FIXED THE ISSUE, AND THUS I KEEP RECEIVING LETTERS STATING THAT I NEED TO TAKE CARE OF IT. I FIXED THE AIRBAG RECALL ISSUE AT A NISSAN DEALERSHIP IN MONTGOMERY, PLEASE STOP SENDING ME LETTERS ASKING ME TO FIX IT. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210521May 29, 2019
SUSPENSION
WHEN BACKING CAR MAKES A MOANING NOISE. I JUST LEARNED OF A RECALL FOR FRONT SPRINGS COIL SPRINGS. RECALL ID 239045. YOUR SITE SAYS THAT MY CAR ISNT UNDER IT BUT SHOULD BE. THE CAR TO MY KNOWLEDGE WAS FIRST SOLD IN FLORIDA. I BOUGHT IT FROM CARMAX IN VA. FLORIDA WAS NOT ONE OF THE RECALL STATES BUT VA IS. WE USE ROAD SALT HERE. IT SEEMS TO DO IT IN HOT WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206290May 8, 2019
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING 30 MPH OVER BUMPY ROADS OR POTHOLES, THE VEHICLE MADE AN ABNORMAL NOISE FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205358May 2, 2019
SUSPENSION
WHILE DRIVING IN THE FREEWAY AND ON THE STREET SEVERAL OCCASIONS, MY CAR WAS FEELING AS IF IT WAS GOING TO DIE ON ME WITH LOW POWER. I FELT REALLY UNSAFE. ONE DAY, I WAS DRIVING, THE CAR WAS TOO WEAK, I DECIDED TO DRIVE IT DIRECTLY TO NISSAN DEALERSHIP IN CERRITOS BECAUSE I KNEW THAT WAS IT, I WAS GOING TO DEFINETLY BE STRANDED. I WAS THERE FOR ABOUT 5 HOURS AND FINALLY I WAS TOLD THAT THE COIL NEEDED REPLACEMENT. LESS THAN A YEAR, I WAS TOLD THE COIL NEEDED TO BE REPLACED AGAIN. I RECENTLY SAW ON KELLY BLUE BOOK WEBSITE THAT THE COIL IS A RECALL. I NOTIFIED THE DEALER AND I AM TOLD THAT IT IS NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203051April 23, 2019
SUSPENSION
THE COIL SPRINGS THAT NISSAN INSTALLED IN MY CAR DUE TO THE 2015 RECALL HAVE, NOW, BOTH BROKEN AGAIN. THIS IS A MAJOR SAFETY ISSUE. NISSAN CONSUMER AFFAIRS REFUSES TO HELP ME WITH THE COST OF REPLACING THESE FAULTY PARTS BECAUSE THEY ARE 'OUT OF WARRANTY!' I HAVE BEEN DEALING WITH THIS ISSUE SINCE 2012 WHEN THE FIRST COIL SPRING BROKE, PUNCTURED MY TIRE, AND ALMOST CAUSED A SERIOUS ACCIDENT. THE CAR WAS IN MOTION WHEN THE MOST RECENT BREAK HAPPENED, I WAS TURNING OUT OF MY ALLEY WAY ONTO THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191910April 3, 2019
AIR BAGS
2009 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO ILLUMINATED AIRBAG LIGHTS AFTER TAKATA AIRBAG SAFETY RECALL REPAIR. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192737March 31, 2019
STRUCTURE:BODY
THE HATCH ON MY NISSAN VERSA IS STUCK AND WON'T OPEN. IT WON'T UNLOCK AND THERE IS NO KEY ACCESS AND NO BUTTON OR LEVER INSIDE THE CAR TO OPEN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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