Nissan Versa Complaints (2008)

381 consumer complaints on file.

#10644419October 14, 2014
STRUCTURE
I FILED A REPORT ON CARCOMPLAINTS AND THEY SAID I NEEDED TO FILE ONE HERE AS WELL. WHILE DRIVING IN DIRECT SUNLIGHT, THE GLARE FROM THE DASHBOARD REFLECTS ONTO THE WINDSHIELD AND IT OBSTRUCTS VISIBILITY. I'VE HAD THE WINDSHIELD REPLACED (FACTORY GLASS WAS CHIPPED AND I GOT A NEW ONE), AND THE GLARE IS STILL INTENSE. NO MATTER HOW DUSTY I LET THE DASHBOARD GET, THE REFLECTION IS ALWAYS THERE IN DIRECT SUNLIGHT (USUALLY DRIVING EAST OR WEST). IT'S ANNOYING, EVEN THOUGH I DEAL WITH IT BECAUSE I LOVE MY CAR. IS THERE ANYTHING NISSAN CAN DO?!?!??!?!?!?!? I REALLY DON'T WANT TO CRASH BECAUSE I CAN'T SEE THROUGH THE REFLECTION AS WELL AS ONE SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630257September 2, 2014
AIR BAGS, ELECTRICAL SYSTEM
I WAS MERGING FROM THE LH TO THE RH LANE ON AN INTERSECTION WHEN MY CAR WAS HIT ON THE PASSENGER SIDE BY AN ON-COMING PICK-UP TRUCK. AT THE TIME OF THE COLLISION I WAS STRUCK ON THE RH SIDE OF MY HEAD BY THE CAR'S RADIO WHICH WAS APPARENTLY DIS-ENGAGED FROM THE CAR'S INSTRUMENT PANEL. I WAS THE ONLY PASSENGER IN MY VEHICLE, WAS WEARING MY SEAT BELT. THE PASSENGER SIDE AIR BAGS DEPLOYED. MY HEAD INJURY WAS TREATED ON-SITE BY AN EMS UNIT AND I WAS TRANSFERRED TO A LOCAL HOSPITAL WHERE I WAS DIAGNOSED WITH A CONCUSSION. ON 8/13/2014 MY CAR WAS TRANSFERRED TO MY LOCAL NISSAN DEALER (WHERE I PURCHASED THE VEHICLE) FOR INSPECTION BY MY INSURANCE COMPANY. AT THE DEALERSHIP THE RADIO ISSUE WAS COMMUNICATED BY MY HUSBAND TO TO THE DEALERSHIP COLLISION MANAGER, A DEALERSHIP SALESMAN AND MY INSURANCE COMPANY ADJUSTOR. THE ADJUSTOR AND MY HUSBAND TOOK PHOTOS OF THE EXPELLED RADIO THAT CLEARLY DEMONSTRATED BROKEN PLASTIC ASSEMBLY/LATCH TABS. THE RADIO AND PHOTO WAS SHOWN TO THE NISSAN SALESMAN. THE COMMENT FROM THE DEALERSHIP COLLISION MANAGER TO MY HUSBAND WAS "HE SEES THIS ALL THE TIME WITH NISSANS" AS THE RADIO IS NOT BOLTED AND CAN BECOME DISENGAGED WHEN THE INSTRUMENT PANEL IS COMPRESSED. MY HUSBAND COMMUNICATED THIS INCIDENT TO NISSAN NORTH AMERICA CONSUMER AFFAIRS (FILE NUMBER 15337234). ON AUGUST 19, 2014 THEY RESPONDED "BASED ON THE AVAILABLE INFORMATION AND THE MILEAGE OF THE SUBJECT VEHICLE, NISSAN NORTH AMERICA, INC. FINDS THAT AN INSPECTION OF THE VEHICLE IS NOT NECESSARY." IN MY OPINION THIS RESPONSE IS NOT A SATISFACTORY ANSWER TO A POTENTIAL DESIGN OR MANUFACTURING ISSUE RESULTING IN A SERIOUS SAFETY HAZARD. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10628631August 27, 2014
SUSPENSION
THE CAR HAD BEEN MAKING A NOISE ON THE FRONT DRIVER SIDE, I THOUGHT IT WAS THE BRAKES, WHEN I LEFT FOR WORK THE CAR MADE A LOUD BANG. I GOT IT BACK HOME TO FIND THE FRONT COIL SPRING SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622057August 13, 2014
AIR BAGS
THE DRIVERS AIRBAG BEGAN TO BLINK CONTINUOUSLY, UP TO THE PRESENT DATE ; AFTER BEING CHECKED BY THE DEALER, I WAS TOLD I WAS RESPONSIBLE FOR THE COST OF REPAIRS, I DON'T FEEL I SHOULD PAY FOR THE MANUFACTURER DEFECT, THIS IS NOT WEAR AND TEAR, THIS IS MY AND MY FAMILY LIFE, I AM CONCERNED ABOUT HERE. CAN YOU HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621777August 12, 2014
SUSPENSION
IN SEPTEMBER 2013, I BEGAN HEARING A RATTLING/SQUEAKY SOUND IN THE VICINITY OF THE FRONT PASSENGER SIDE WHEEL WELL. THE RATTLING SOUND IS SIMILAR TO METAL BOLTS ROLLING AROUND IN A METAL PAN. THE SQUEAKY SOUND IS SIMILAR TO A SPRING MATTRESS. APPROXIMATELY IN DECEMBER 2013, I RECEIVED SCHEDULED MAINTENANCE ON MY VEHICLE AT NICKS HONDA IN BURLINGAME, CA. THE OWNER NICK THEROUX INFORMED ME THAT MY RIGHT SHOCK NEEDED TO BE CHANGED BECAUSE IT "GONE". THE SERVICE INSPECTION ALSO DETERMINED A POSSIBLE COIL PROBLEM. AS I RESEARCHED THE NISSAN SUSPENSION ISSUE ONLINE, I LEARNED THAT SIMILAR VERSA SUSPENSION ISSUES EXIST NATION WIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619135August 5, 2014
ENGINE, SERVICE BRAKES
CAR IS HAVING TROUBLE BACKING UP. BRAKES ARE SQUEALING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618824August 4, 2014
SERVICE BRAKES, ENGINE
CAR IS HAVING TROUBLE BACKING UP. BRAKES ARE SQUEALING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617124July 29, 2014
FUEL/PROPULSION SYSTEM
WHILE DRIVING, THE CAR CHOCKED AND STOPPED. HAD TO LEAVE VEHICLE IN CURRENT LANE AND TO CALL TOW COMPANY. IT APPEARED THAT THE FUEL PUMP DIED. THE FUEL PUMP WAS CHANGED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610795July 15, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 69 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE AIR BAG POSSIBLY DEPLOYED INADVERTENTLY AND STARTLED THE DRIVER, LEADING TO THE CRASH. THE CRASH RESULTED IN ONE FATALITY AND TWO PASSENGERS SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED OF THE INCIDENT. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 11-24/14 *BF.....UPDATED 01/14/15 *BF UPDATED 01/15/15........UPDATED 04/08/15 *BF UPDATED 08/24/2017*CT SEE ALSO 10732470. *DSY *DT UPDATED 11/28/2018 *DT UPDATED 12/3/18*JB. *DT CONSUMER STATED AIRBAG CONTROL MODULE RELEASED TO CONSUMER IN OCT OF 2018. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' UPDATED 12/07/18*JB SEE ALSO ODI 10732470. 12/18/18*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10598661June 16, 2014
WHEELS
I WAS DRIVING DOWN THE ROAD WHEN SUDDENLY ONE OF MY HUB CAPS CAME OFF. NEXT WEEK, I WAS DRIVING AGAIN AND MY OTHER HUB CAP ON THE SAME SIDE CAME OFF. THIS CANNOT BE A COINCIDENCE. I KNOW SEVERAL PEOPLE WHO HAVE NISSAN VERSA'S AND THEY ALSO ARE HAVING THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596679June 6, 2014
SUSPENSION
HEAVY METAL SOUND (AS WHEN YOU DRIVE OVER A LOOSE MANHOLE COVER) COMES FROM THE FRONT PASSENGER SIDE. INSPECTION SHOWED THAT THE COIL SPRING SNAPPED CLEAN - NO RUST. THE SNAPPED COIL WAS NOT CAUSED BY HITTING A POTHOLE OR OTHER ABNORMAL DRIVING. NORMAL CITY & MOSTLY HIGHWAY DRIVING. AN INDEPENDENT AND TRUSTED MECHANIC STATED METAL FATIGUE AND ESTIMATED THE REPAIR AT $800 (BOTH SIDES WILL BE REPLACED). PARTS RANGE FROM $174 - $250 DEPENDING ON THE BRAND. I HAVE NOT CONTACTED NISSAN OR THE DEALER TO SEE IF THIS MIGHT BE COVERED OUT-OF-WARRANTY AS A CUSTOMER SATISFACTION BASIS. THIS IS THE SECOND METAL FAILURE ON THE VEHICLE. LAST YEAR, THE EXHAUST PIPE JUST FELL APART AT THE WELD. AGAIN, RUST WAS NOT THE CAUSE. THERE ARE NUMEROUS REPORTS OF BOTH ISSUES IN MANY PLACES. NISSAN CANADA (OR DEALERS) SEEMS TO BE MORE WILLING TO REPAIR THE FAULTS THAN US COUNTERPARTS. THERE IS ONLY ONE RECALL (GARMIN) FOR THE NISSAN VERSA. THE COIL SPRING IS DEFINITELY A SAFETY CONCERN - A CLEAN BREAK ON A COIL SPRING IS EXTREMELY SHARP AND CAN RESULT IN TIRE PUNCTURE. AT HIGH SPEEDS THIS WOULD BE FATAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595929June 3, 2014
SUSPENSION, SUSPENSION:FRONT:SHOCK ABSORBER
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT STATED WHILE REVERSING OUT OF A PARKING SPACE, THE VEHICLE SUDDENDLY MADE A LOUD NOISE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THE VEHICLE WAS TILTED ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE SHOCK SPRING HAD FRACTURED. IN ADDITION, THE TECHNICIAN MADE THE CONTACT AWARE THAT THE MANUFACTURER NO LONGER PRODUCES THE PART NEED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594284May 27, 2014
STEERING, ELECTRICAL SYSTEM
THE INTELLIGENT KEY WILL NOT START THE CAR, EVEN WHEN USING THE ACTUAL KEY AND NOT THE REMOTE. THE CAR BEEPS FOUR TIMES AND DISPLAYS A RED CAR ON THE DASH. WHEN I PUT THE KEY IN THE IGNITION, IT WILL NOT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592325May 19, 2014
AIR BAGS
BACK IN APRIL OF 2013 I GOT INTO A CAR ACCIDENT WHERE I REAR ENDED A STOPPED VEHICLE GOING 40-50MPH. MY AIRBAGS DID NOT DEPLOY, WHICH RESULTED IN THE INJURY OF MYSELF (THE DRIVER), AND BOTH OF MY PASSENGERS. I HIT THE WINDSHIELD AND GOT A CONCUSSION. MY PASSENGER IN THE FRONT OF THE CAR RECEIVED A FRACTURE ON HER COLLAR BONE BECAUSE THE AIRBAGS DID NOT DEPLOY. *JS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10592498May 19, 2014
SUSPENSION
MY DAUGHTER WAS BACKING OUT OF THE GARAGE AND AS SHE WAS DOING THAT THE DRIVERS FRONT SUSPENSION COLLAPSED, UPON INSPECTION IT WAS FOUND THAT THE COIL SPRING HAD CRACKED AND SEPARATED. NISSAN CASE NUMBER- 14429298. NISSAN USA SAID TO US ON 05/19/2014 THAT SINCE THE CAR WAS OUT OF WARRANTY THEY HAD NO RESPONSIBILITY FOR THE COLLAPSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588427May 14, 2014
SUSPENSION
BACKING OUT OF THE DRIVEWAY HEARD A SNAP GOT OUT OF THE CAR AND FOUND A PIECE OF THE COIL SPRING HAD BROKEN OFF NEAR THE BASE OF THE SPRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587480May 9, 2014
SUSPENSION
WHILE REVERSING OUT OF MY PARKING SPACE AT HOME THE FRONT DRIVERS SIDE DROPPED AND I HEARD A LOUD NOISE. AFTER INSPECTION I FOUND A PIECE OF COIL SPRING ON THE GROUND WHERE I HAD BEEN PARKED. THE PIECE THAT BROKE WAS ABOUT 4" LONG AND IT APPEARS TO HAVE BROKEN BEFORE AS BOTH ENDS WERE JAGGED ONE BREAK RUSTY AND THE OTHER BREAK WAS CLEAN. CHECKING ONLINE THIS APPEARS TO BE A COMMON PROBLEM AND OFTEN SHREDS THE WHEEL WHEN IT HAPPENS. IF THIS HAPPENS AT SPEED IT COULD BE A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586444May 4, 2014
SUSPENSION
COIL SPRING ON FRONT DRIVER SIDE, SNAPPED WHILE DRIVING. MADE A LOUD BANG NOISE. COULD HAVE CAUSED AN ACCIDENT IF THE SPRING HAD SLIPPED OFF AND STABBED THE TIRE. LUCKILY THE SPRING STAYED ON. IT WAS A CLEAN BREAK NO RUST PRESENT. METAL SEEMS VERY BRITTLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585040April 26, 2014
SUSPENSION, WHEELS
I WAS PULLING INTO A PARKING SPOT AND I HEARD A LOUD SNAPPING NOISE FROM THE FRONT LEFT OF THE CAR. I WAS ABLE TO DRIVE THE CAR HOME AS NOTHING APPEARED TO BE BROKEN. WHEN I TOOK THE WHEEL OFF I NOTICED THE SPRING HAD SNAPPED AND WAS RUBBING AGAINST MY TIRE. I WILL HAVE TO REPLACE MY TIRE BECAUSE IT RUBBED OFF A SIGNIFICANT AMOUNT OF RUBBER. I AM LUCKY THE TIRE DIDN'T BLOW WHILE I WAS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575343March 28, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLES AIR CONDITIONER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE LOW LINE HOSE AND NEEDED TO BE REPLACED ALONG WITH THE AIR CONDITIONER COMPRESSOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 15,242.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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