Nissan Rogue Complaints (2016)

543 consumer complaints on file.

#11590725May 25, 2024
SUSPENSION, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
In September 2023, my 2016 Nissan started vibrating with noise. It was not shortly after that a warning appeared on the console. The warning, "Chassis Control System Error" caused research as the vehicle worsened. As I was driving, a warning of the brakes shutting down appeared. I returned home in time, and parked the vehicle. The truck was then sent to the mechanic where I was told that the transmission failed. The CVT failed at 83,000 miles. The vehicle is currently at a Nissan dealership service department, while I'm in the process of litigation with Nissan North America, Inc. Nissan offered just $1500.00 towards an estimated $6000 CVT repair bill. This problem is an extension of the 2022 Class Action Lawsuit that needs to be re-established. Nissan manufactured the vehicles with the knowledge of the defective CVT and did not make the consumers aware of the defect. Nissan dealerships also needs to be held accountable for their knowledge of the fraudulent act of Nissan to the consumers. Dealerships sold the vehicles also with the knowledge of the defective CVT. Nissan manipulated the law with a bogus extended warranty that protects Nissan from having to correct the wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590781May 25, 2024
POWER TRAIN
Nissan knows their transmissions aren’t good. They are putting bad transmission into cars and scamming people out of money. My transmission just blew with 92,000 miles on it. There was formally a class action lawsuit. They know they have bad transmissions and don’t care
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589327May 17, 2024
POWER TRAIN
The contact owns a 2016 Nissan Rogue. The contact stated while driving 60 MPH, the contact noticed a failure with the transmission. The contact stated that when he attempted to shift the gear shifter, the transmission remained in neutral. There was no warning light illuminated. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586821May 3, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System). The vehicle was taken to the dealer for the recall repair, and the dealer only applied white lithium grease to the electrical connectors. The contact stated that the dealer refused to replace the wiring harness connector and informed the contact that it was not necessary. The contact stated that after the recall repair was performed, the vehicle failed to start. The contact replaced the battery. The vehicle later lost motive power while driving. The contact pushed the vehicle to the side of the road, and the vehicle was towed to an independent mechanic, who replaced the alternator; however, the failure recurred. The vehicle was taken back to the independent mechanic, who diagnosed that the ABS wiring harness, ABS control module, and wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583361April 16, 2024
POWER TRAIN
CVT transmission on a 2016 Nissan Rogue SL with 43,800 miles. Its available foe inspection. The vehicle transmission jerks, it hesitates, there is revving, and shudders. The problems was reproduced by a Nissan Dealer and inspected with a diagnosis of a bad transmission needing replacement. No warning or lamps before the 1st incident on April 8, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581858April 9, 2024
POWER TRAIN
Transmission revs and won't shift. At the time I was bringing my husband from VA Hospital. I pulled over and waitedfor a few minutes. I drove to my mechanic and he checked it out and said I need a new transmission. I have had this issue before over the years but this time engine light stayed on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580585April 2, 2024
POWER TRAIN
Driving in the highway and RPM kept going higher but vehicle was slowing down and it happened during bad traffic. Happened again same day at a traffic light, light turned green and my vehicle didn’t move for a short while
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578943March 22, 2024
ENGINE, POWER TRAIN
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 20 MPH, the vehicle shut off as a key fob warning symbol appeared on the instrument panel. Due to the failure, the vehicle was initially towed to an independent mechanic and was later towed to the dealer. Two separate diagnostics were performed on the vehicle; however, they were unable to determine the cause of the failure. The dealer later informed the contact that a defective belt located underneath the dashboard may have caused the failure. The mechanic gave the contact an estimate for the repair but warned that the repair may not fix the failure. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573923February 26, 2024
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 55 MPH, the vehicle began to jerk. The RPM increased, but the vehicle failed to accelerate. The RPM decreased, and the RPM went to the correct level. After reaching an approximate speed of 40 MPH, the vehicle failed to accelerate further. The check engine warning light was illuminated. The contact called the local dealer, who informed the contact about having a transmission flush and adding transmission fluid. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573730February 24, 2024
UNKNOWN OR OTHER
My car stopped working at the middle of the freeway, luckily I was going downhill. Just like everyone else it may be a transmission issue, as I pressed the gas the far would not moved. I kept shifting gear and it feels like it’s stuck, I can reverse but only for a little bit but once I press the gas it doesn’t go anywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572886February 20, 2024
UNKNOWN OR OTHER
I recently was notified that my vehicle has a factory recall for the jackknife key. So I brought it to my local Nissan dealership and they said they would fix the recall. After checking out my key and car the dealership said I would have to buy a brand new key which was around $300 dollars. The key is only 3 months old because I changed out the old key because the recall caused the old key to malfunction and not start up the car. They're solution was to put a spacer in the key to fix the recall but then said my car wouldn't turn on if they put in spacer to fix recall. My problem is why would i have to purchase something that is being recalled, also if it's a factory recall that would mean it has to be fixed as part of a federal law. Also, the reason for both keys malfunctioning is because of the recall in the first place. It seems the dealership is trying to get out of fixing this problem and they just want me to buy a new key to fix the issue instead of taking care of it, when it was the manufacturer's fault in the first place. The Nissan dealership is Destination Nissan located at 770 Central Ave, Albany, NY 12206, is there anything that can be done so they fix this issue? I also reached out to Nissan national help line, but they couldn't do anything but reach out to the dealership and ask what happened with no solution. They ended up not fixing the recall or anything on my vehicle and I currently have both keys that are malfunctioning because of Manufacturer Recall Number: R22C9 and NHTSA Recall Number 23V-093. But now I am at risk of key malfunctioning while driving and turning the car off and could cause possible crash, injury or worse. I don't understand how they can do this because under federal law they would need to fix any problems caused by this recall. Please any help would be greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572315February 16, 2024
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
ECU go out and cause vehicle to accelerate when brakes is mashed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572369February 16, 2024
SEATS
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the front driver's side seat made an abnormal sound and inadvertently moved while making a turn. The contact stated that she weighed 130 pounds and that the front driver's seat frame had previously been replaced due to a fracture; however, the failure persisted. The vehicle was taken to the dealer, where the front driver's side seat frame was tightened; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the front driver's side seat frame was fractured and needed to be replaced for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568957January 31, 2024
UNKNOWN OR OTHER
Rear hatchback power strut/ shocks. Hatch will go up entire way but comes back down automatically, hitting my head , therefore I do not use hatch compartment because of safety issues. Nissan dealer states needs new struts and to check to see if recalled due to fact should have lasted life of vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567798January 25, 2024
VISIBILITY/WIPER
Hi I did not wreck my car. This has occurred for over a year. My windshield wipers quit working and then they work sporadically. My husband bought a new motor last year but when we checked it the motor said it was fine so we sent the new one back. I have taken my car to the Nissan dealership but when I got on the road to take it my windshield wipers started working again. I took there anyway and they charged me $160 I still have the receipt. They said they didn't see anything wrong but I honestly think they didn't look. Yesterday I took it to another mechanic Fastlane in Hiram Georgia Brandon looked at it and said it was the motor was not getting enough juice. We are going tomorrow to get another Motor at O'Reilly's in Dallas Ga today is On [XXX] and [XXX] I had to drive my car to work with no windshields wipers I had no choice. I have never had a car that this happened to. I have a really nice car and shouldn't even have to write this. My brother passed away in a car wreck and I shouldn't even have to think about getting in my car and dying because of the windshield wipers not working when I'm trying to drive. This has been going on for over a year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562604December 29, 2023
FUEL/PROPULSION SYSTEM
Smell gas inside the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561899December 26, 2023
SEATS
For the past year, the front driver seat will jolt slightly forward upon braking, and jolt/click back upon accelerating. I began to notice it when I would start the car and start driving, because the seat would move back ever so slightly, even though the seat hadn’t been moved prior as I am the only one who drives the vehicle. And then upon braking, the seat would move slightly forward. It is a very unsettling feeling because it does not feel like the seat is secure and if an accident were to occur with enough force, it feels like the seat will come off the rails completely. The car has automatic, cloth seats on driver’s side. When the car is at rest, and you are sitting in the driver seat, if you move your body, forward and back, the seat feels unsteady and moves (it never moves up or down the rail it just feels like it “clicks” into a new spot). I have read multiple other complaints on other online forums about the driver seat of the 2016 Nissan rogue, and I believe that this is a major safety issue for the rails of the seat and being secure in the front driver’s seat. For reference, the current vehicle is around 70k miles. It has been noticeable for about a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561902December 26, 2023
STRUCTURE:BODY
Upon driving the vehicle on the freeway or highway at an accelerated speed, the hood shakes up and down rapidly, and appears as though it could potentially pop open. The hood is locked when driving and there have been no accidents on the vehicle. Nissan has had multiple recalls of their hood latch for the mid-size cars like the Altima and also the Pathfinder, but I believe the Rogue is also affected. I first noticed it in 2020, and it has been this way for a couple of years, and when I asked the dealerships, they told me there’s been no recall for the Nissan rogue so I had always thought it might be normal (albeit concerning); it wasn’t until this past May when a friend who worked at Nissan mentioned about the latch recalls for the other cars, that I decided to look into it. There is no recall for the Nissan rogue for the hood latch but I believe the 2016 Rogue is also affected by a faulty hood latch. The hood feels locked when parked, but upon driving on a freeway or at an accelerated MPH above 45/50, it seems as though a lot of air gets under the hood and forces it to shake up and down. It is very unsettling and seems like another common issue for 2016 Rogue drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557859December 1, 2023
ELECTRICAL SYSTEM
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at approximately 35 MPH, the vehicle shut off independently. The vehicle was immediately restarted and operated normally. The contact stated that the failure had occurred on another occasion. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557607November 30, 2023
ELECTRICAL SYSTEM, ENGINE, LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at various speeds, and while the vehicle was idling, the vehicle stalled without warning. Several attempts were needed before the vehicle regained proper functionality. The failure occurred mostly while driving. Several warning lights illuminated intermittently. Additionally, the trunk failed to latch securely. The rear seat belts failed to retract. The check engine warning light was illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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