Nissan Rogue Complaints (2023)

759 consumer complaints on file.

#11618846October 9, 2024
UNKNOWN OR OTHER
Back window shattered which seems to be a common issue looking at reports from others
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618346October 6, 2024
ENGINE
engine "spun a bearing" while driving on highway, car began shaking and was very unresponsive. This is the 1.5l, turbo 3 cylinder engine that appears to have had reported issues before. Would like to have documented in case of future recall or class action lawsuit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617933October 3, 2024
UNKNOWN OR OTHER
Driving on street when second row, passenger window literally exploded. No other cars near by, no impact of any kind…it simply exploded as if it were shot at. I actually called police and they said this did not happen. There are MANY reports on internet of similar occurrences to other people. Nissan accepts no responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616353September 25, 2024
VISIBILITY
The contact owns a 2023 Nissan Rogue. The contact stated that while the vehicle was parked, the contact heard an abnormal popping sound. The contact stated that the rear glass had fractured and there was glass all over the rear seat. The contact stated that there was a large hole in the rear glass. The contact stated that the failure occurred while the vehicle was parked in a Doctor's Office parking lot. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615920September 23, 2024
ENGINE
I purchased the car used 3 weeks ago, still under full Nissan Warranty. 10 days ago, while driving, unexpectedly, engine started knocking loudly and then shut down. My granddaughter was driving, and was unable to restart. The Nissan dealer had performed a "health check" of the car a week prior and noted no concerns. And the dealer who sold me the car did the same, before selling it to me. Car was towed to the Nissan dealership. The engine is completely blown and there were metal chips in the oil pan. The Nissan dealership is awaiting authorization from Nissan to replace the engine and any other system impacted. It's going to take weeks to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614514September 13, 2024
ELECTRICAL SYSTEM
The rear windshield of my Nissan Rogue exploded out. The car was off and parked. While I was drive, prior to incident, I had the defroster on. After I heard the loud “pop” sound, I walked over to car and heard the glass sizzling! There was a huge hole and some small holes, as well as cracks along the edge of the entire rear windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611503August 29, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Hi I have nissan rogue 2023 but have problems every time called nissan said you don’t have recalled I don’t know what I can do emergency brake not working almost lot of warning lights light lot of times car sometimes shaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611041August 26, 2024
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
At 8:00 PM, driving 70 MPH on [XXX] from Dallas to Houston, Texas, multiple warning lights and messages illuminated on the dash. Other than a low fuel warning, there were no other warnings or messages at the time of the incident. The warnings and messages displayed were "AWD Error", AEB system OFF, RAB system OFF, slip indicator or VDC OFF, master warning light, and "Engine Malfunction Power reduced Service now." When this occurred, the vehicle began decelerating, and I was unable to accelerate and return to highway speeds. I was driving in the left lane and had to make my way to the shoulder on the right of the highway. Fortunately, I came to a stop approximately two miles from the [XXX] exit for Centerville, Texas. It would have been extremely dangerous to remain on the shoulder, especially after sunset, so after reading the owner's manual, I decided to travel the shoulder at the very reduced speed my vehicle allowed. After exiting to a safe location and refueling, I called 24/7 Nissan roadside assistance at 8:50 PM. I was told a tow truck would arrive around 10:20 PM, and I would receive text messages with status updates. I called three more times, at 9:32, 11:28, and 11:54 PM. I never received a text message because no towing providers were ever located and dispatched to my location. On the final call at 11:54, I was told they would try again at 8:00 AM. Centerville, Texas is a small town with a population under 1,000 people. I was left stranded nearly 150 miles from home in a non-major metropolitan city without ample resources such as uber to take me to the nearest hotel. Furthermore, had I not called back, no one from Nissan was going to inform me that I would not receive a tow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610882August 26, 2024
ENGINE
The contact owns a 2023 Nissan Rogue. The contact stated while driving approximately 30 MPH, there was white smoke entering inside the cabin of the vehicle from the exhaust pipes. No warning lights were illuminated. The contact pulled over to the shoulder of the roadway and exited the vehicle safely. In addition, the vehicle would not crank or restart. The vehicle was towed to a local dealer where it was diagnosed but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603490July 19, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
My forward collision sensor/alert disables after driving 2-3 miles. This problem began at 5500 miles and reoccurs every time driven. I visited the dealership who explained this is a known issue and there is no fix yet available. Nissan will likely issue a recall once the issue is fixed. The technician explained the issue could be a sensor issue or a software issue with this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594243June 13, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving at highway speeds, either in cruise control mode or not I get a sound notification and my dashboard shows a Malfunction message and all safety features have become disabled including cruise control. This has occurred at 389 miles, 3223 miles, 4835 miles, 5047 miles, 6860 miles and 8319 miles. Each time I brought it back to the Nissan dealer. They replaced camera assy-lane keep at 7487 miles and distance sensor at 8727 miles. I feel that I am at risk in that it happens at highway speeds (60-70) mph and suddenly cruise control and forward collision warning become disabled. This occurred on Oct. 24, 2023, Jan. 21, Feb 28, Feb 29, April 3 and June 2 of 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593696June 11, 2024
SEAT BELTS
I received notice late April from Nissan about this recall. I promptly scheduled an appointment to bring my vehicle in for repair. I was told parts were back ordered and would arrive early June. I have contacted the dealership (Vision Nissan of Greece, NY) and Nissan HQ to inquire and was told parts were on back order. I asked when parts would be available and was given no time estimate. I have to drive my vehicle from New York State to Texas for a move (over 2,000 miles) starting June 25 and I have serious concerns for my and my family's safety in the vehicle due to the recall. I would appreciate any assistance possible in getting this resolved. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592365June 4, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The contact owns a 2023 Nissan Rogue. The contact stated that she noticed that in the spare trunk compartment, a tear gas device was installed and welded into the vehicle by the FBI. The owner placed foil over the device. Additionally, a device containing sarin gas was placed in the vehicle by an unknown source. The contact stated that she had experienced a nosebleed and dizziness due to the devices, and medical attention was provided. The contact stated that an outside source deflated the tires and was able to shut down and accelerate the vehicle using a chip in the key fob, causing her to crash into the sidewalk. A police report was filed. There was no reported fire or air bag deployment. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 10,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11591601May 30, 2024
ENGINE, FUEL/PROPULSION SYSTEM
While driving severe shuddering and knocking of the engine occurred rendering vehicle undriveable. Car was towed to Nissan dealership resulting in the entire engine and turbocharger needing to be replaced. Technician reported needing excessive force to move the crankshaft, high gasoline scent from oil, and metal/bearing in oil pan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591485May 30, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
I was parked safely in a parking space with no vehicles around me and the car was clean when my front collision alert went off again and the malfunction warning light came on. Distance sensor was replaced. My vehicle is less than 2 years old and I continue to have faulty sensor issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590639May 24, 2024
ENGINE, ELECTRICAL SYSTEM
While I was driving out of state on [XXX], 2024, the engine light came on and stated "engine malfunction power reduced." Immediately the acceleration to the car was out. I was barely able to go 50 or 60 mph on the highway where everyone else was going 70 or 80 mph. Additionally the AWD light came on saying it was disabled as well. We were able to make it to safety, get a rental car, and then take my car to the nearest Nissan dealership in LaCrosse WI. I left my car there and waited to hear back about what was needed to repair the car. After talking to the service manager, Mike, he indicated he would talk to Nissan Corporate and let me know. Nissan Corporate advise the service team to clean the part in the car (the actuator?) and put it back in and that would fix it. This did not work because as I was driving back home to Mankato MN from LaCrosse WI, the same engine light came on while I was on the same highway going in 70 mph traffic. Again the car would barely go 50 to 60 mph, but we made it to a nearby gas station and called Nissan Roadside assistance. They towed my vehicle to the closest Nissan dealership in Rochester and it's been there since [XXX], 2024. Today's date is May 24, 2024. This dealership service shop has now replaced 3 parts (sensors?) and they were bringing my car back to me today Friday May 24, 2024. They were scheduled to arrive before 11:00am CST. At 11:42pm, I received a text from the service person I've been working with stating that: My car "had the issue again. We call Nissan and they told us to tow it back to our shop, as of right now stay in the rental but will be towed back today." I called the Rochester dealership around 2:00pm to see if they had any updates but they were still waiting for the car to get towed back and they had no other information. There were no other warning or error messages prior to this happening on [XXX], 2024. I've maintained regular maintenance on the car since purchasing the car from the dealer - Dec 2022 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589611May 20, 2024
FUEL/PROPULSION SYSTEM, ENGINE
I can smell fuel inside my vehicle after my vehicle idles for 15-20 minutes. No visible leak on the ground, but fumes permeate my vehicle and have caused headaches to begin with my vehicle occupants and myself. I have noticed after driving and I park inside my garage, I can smell fuel as well, but no visible leak anywhere. The smell lasts for a good while after being parked, but eventually goes away. I made an appointment for December 22nd, 2023 to have it looked at, showed up Riverside Auto Mall of Marquette, MI and was turned away because if the vehicle isn't replicating what I am experiencing, they could not do anything about it because they don't know why its happening. I was told by the service manager to contact her if anyone began experiencing headaches. We did experience headaches at a later date this happened, had an appointment scheduled for April 1, 2024, and was called the same morning of the appointment to have it cancelled due to their "Nissan Technician" not being able to work on it since he was out of town. I was told I would receive a call back to reschedule, and to this day, May 20, 2024, I have not received a call. I have not made another appointment because I have a feeling I will be given the run around again, but I continue to smell fuel intermittently while idling. Not sure what else to do at this point because it is a leased vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589588May 20, 2024
Other/I am not sure
I am a CPST Instructor and was performing a car seat check. The choices offered for the model of child safety seat did not include the seat I'm checking. Specifically, the seat is a Graco TrioGrow SL, Model 2087507, Manufactured 07/19/2023. My issue is with the possibility of a missing part. This seat model name has SL at the end. In my experience, this indicates that the seat has a lock-off; the manufacturer refers to it as a SnugLoc. When I was examining the CSS, I noted that there was an oblong cavity in the back of the CSS and a metal bar at the top of the cavity, behind the seat pad. This would be the location of the lock-off for a forward-facing installation. My question is, is this seat missing that part and the stickers that indicate it's use? The contact stated he corresponded with Graco and found that the lock-off is not missing. The lock off was for rear facing and the lock-off has to be lifted/rotated to the forward-facing position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588721May 14, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Owned the car since 1/23. Within a few months car died on the interstate due to a hole in the fuel tank. Nissan repaired. Prior to that I took the car in because it always smells of gas. Especially when the car is running. You could smell inside and outside of cabin. People walking by noticed. Dealership couldn’t figure it out. Googled this myself and there are multiple complaints of the gas smell. On 5/2/24, I wasn’t able to start my car. Had it towed. Took Nissan one week to run diagnostics. On 5/9 they confirmed there was coolant in my oil and cylinders. Covered by warranty. They told me parts would be in this week but they wouldn’t be able to repair the car for another 2 to 3 weeks. Said they were down personnel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588292May 12, 2024
SUSPENSION
Since purchase of the car. When driving on interstate speeds and when you hit bumps the ride seems to jolt a little seem like it’s going lose control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Rogue