Nissan Rogue Complaints (2023)

759 consumer complaints on file.

#11629430December 7, 2024
ENGINE, FUEL/PROPULSION SYSTEM
I have only owned this vehicle 7 days and am returning it. After receiving this car and driving to 35 miles I noticed an intense smell of gasoline in the cabin of the vehicle. I at first assumed it could be exhaust from other cars. I stopped and waited a moment began to drive again and the smell permeated the cabin. The smell made me nauseous. I got home and called my local Nissan dealership and read online to check the dip stick for a smell of gasoline. Pulled the oil dip stick and the oil was diluted the viscosity was extremely runny and smelled strongly of gas. After reading of similar issues with this product I explained to the dealership I no longer wanted this vehicle and have sent it back because of this issue. In the week I attempted to drive the car the fumes did not stop were not subtle and were persistent. The experience was not pleasant and left no sense of dependability with this product. Nissans dealership stated it was an issue they were aware of and that I could bring it in for them to complete diagnostics and testing. I explained that if they were aware that any dealer prior to selling these cars should have inspected these vehicles for this issue if it is known and ensured the vehicle was safe. I feel I was sold a faulty unsafe product with known issues regardless of my safety. Nissan was once a reputable brand if the deal ship was aware of this and Nissan is aware of this they should automatically recall and adjust the issue quickly to ensure they take care of the consumer. I will not consider purchasing another product from this brand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628222December 2, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2023 Nissan Rogue. The contact stated that while having a routine oil change by an independent mechanic, it was determined that there were metal shavings inside the oil filter. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (Engine and Engine Cooling, Engine). The vehicle was taken to the local dealer, where it was determined there was metal shavings inside the oil pan. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10,187.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627859November 28, 2024
ELECTRICAL SYSTEM, SEATS, FORWARD COLLISION AVOIDANCE: WARNINGS
While I'm driving collision sensors activate with no reason and when they activate sometimes stops abruptly and locks it's self; doesn't allow me to go back or forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626990November 23, 2024
UNKNOWN OR OTHER
Back windshield spontaneously combusted while parked and vehicle not in use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626232November 19, 2024
ENGINE, FUEL/PROPULSION SYSTEM
There is a problem with a tapping noise from the engine. It normally happens when lightly accelerating. “Nissan Rogue 2023, with 3 Cylinder, 1.5L DOCH 12-valve Super Charged, 201 hp, 225 lb-ft torque, XTRONIC CVT”. It started at about 11,000 miles but has continued and is now about 23,000 miles. I had the car in for a part replacement under warranty November 18, 2024 and asked for a test drive with a technician to observe for noise with me. We both heard the noise and the technician said it could be a couple of things. 1. Something could be loose in the engine linkage. 2. Could have something to do with the Turbocharger linkage or activator. 3. Could be just because it is a 3 Cylinder engine it is just a little more noisy (don’t by that). 4. I asked if it was possibly that the timing was slightly off. Technician said the only way to check, would be to have to drop the engine since you could not access the ports as it sits in the engine compartment. 5. I use regular 87% Octane gas as called for in the manual and told the technician that another dealer mechanic suggested trying premium grade Octane and see if that helps. I tried higher octane gas and still making the same sound when lightly accelerating from a stop or turning a 90 degree corner. 6. The next oil change, I will check to see if any metal shaving are in the oil. I will need to take it back in to the Nissan Dealer soon to have a discussion again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626080November 19, 2024
VISIBILITY/WIPER
Rear window of car spontaneously exploded inward and completely shattered. Vehicle was parked/stationary when this happened in a covered garage. No sudden temperature changes, no external or internal damage to the window before the window exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625854November 18, 2024
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
In September 2024 I too my car to Bedford Nissan in Ohio. They did an oil change and since then my car has been having issues. When reversing and switching into drive my car jerks extremely hard. I contacted them to let them know and they advised me to bring the car in to get it looked at. Due to my life situations, I was unable to do so at that time. In the beginning of October 2024 my car completely shut down. I was unable to shut it off with the push button or change gears. All of the lights on the dashboard came up. It took me almost 20 minutes for it to finally restart. I contacted Nissan immediately and they advised to bring it back to them. My 2023 brand new car already had a dead battery, faulty wires in the car, the screen goes in and out, and had an Axcel leak. The supposedly fixed these issues. A few weeks later I am having the same exact problems. I have contacted Nissan consumer affairs multiple times. I have reached out to the dealership. I do not get calls back or help to fix the issues that keep reoccurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625839November 18, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Vehicle was brought in for an oil change and service appointment at the Nissan dealership the day before and was then driven 300 miles. The following day, it was being driven at 40-50mph in residential area when suddenly the gas pedal became unresponsive and the vehicle slowed down on its own in traffic. The message appeared on the screen "Engine Malfunction, Power Reduced, Service Now" and the car would no long go faster than 12 mph. The car had to be turned off and on 4 times before the error cleared and was then able to be driven again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625082November 13, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
After shutting down the engine and letting the vehicle rest for a while, re-ignition causes a strong smell of gasoline in the cabin. This can lead to light-headedness, headaches, and nausea.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624933November 13, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2023 Nissan Rogue. The contact stated that vehicle was taken to the local dealer for routine maintenance, and the contact was informed that the plastic oil pan brass drain plug had loosened, and oil was leaking. The dealer informed the contact that the oil pan assembly, PN: 11110-6RC1B; needed to be replaced. The vehicle was repaired. There were no warning lights illuminated. There was no indication of a leak. The manufacturer was contacted and opened a case. The approximate failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624690November 12, 2024
STRUCTURE:BODY, VISIBILITY/WIPER
Back window shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624368November 9, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
My Rogue has had problems with the Pro Pilot adaptive cruise control kicking off at the most inopportune times on the highway since new. It's dangerous to be passing a semi and suddenly the cruise control stops working and the car immediately starts to slow down. Traffic behind me isn't expecting me to suddenly start slowing down without brake lights in a passing lane. I've been honked at and nearly rear-ended twice. I've had the car for nearly a year but keep reading of others with the same problem and no fix from Nissan. I waited to take it in for this problem hoping there would be a fix, but the dealer just states they can't reproduce the problem. Of course they can't; it's intermittent with no pattern. I can provide a repair invoice next week when I pick up the vehicle from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622610October 29, 2024
VISIBILITY/WIPER
The screen for the Rear view camera is turning off for couple of seconds during the reversing of the car. During that time there is no visibility in the rear of the car and can cause an colossion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622186October 27, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on busy highway the warning of the collision sensor and emergency brake sensors goes off, reduces speed tremendously while driving and never goes off. When this happened to me I was over miles from home stranded and had to drive under 30 mph to make it to an exit for safety and call a tow truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621903October 25, 2024
VISIBILITY/WIPER
Back windshield shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621496October 23, 2024
STRUCTURE:BODY
My back window exploded. I was just driving and the whole thing shattered. Thought I was shot with a gun but after the cops came they checked my car and found out this exploding window is common with the newer Nissan Rogues. I have the incident on dash cam too. I now have to pay $500 for my deductible to fix the window since Nissan won’t take responsibility. My car is being repaired tomorrow. I do have a police report number but I can’t move onto the next page without the report so I’m stating “no” but the answer is “yes”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621271October 22, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Major engine problems. The engine has loud knocking noise. While driving the car it shakes badly. When the hood is open you can see the engine jumping and it’s not properly secured. The engine can fall out causing a safety hazard and accident. Vehicle is not safe to drive. When driving the car loses speed immediately going over 55 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620716October 18, 2024
STRUCTURE:BODY
Nissan put faulty roof rack seals on my vehicle. This is the same issue as they had in 2021 when they issued a service bulletin. They are willing to fix the roof rack seals but not replace the headliner. This has caused an unhealthy musty smell in the cabin and a big stain on the headliner and A-Pillars. Nissan corporate will not cover the cost of a new headliner and A-Pillars but can’t guarantee a stain free headliner to pre-stain condition
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620515October 18, 2024
ENGINE
Our 2023 Nissan Rogue with only 15,000 miles suffered complete engine failure (engine seized) driving on busy [XXX] passing through Baltimore. The safety of myself and my family was put at risk, and if we hadn't been in the left lane (allowing rapid access to the breakdown lane) we would have been in a multi-car pile-up going at high speeds. Afterward, my safety was at risk waiting for 5h on the busy highway waiting for a tow truck. There was a slightly rough engine sound just 15-30 minutes prior to the engine seizure, but no warning messages. The only message that appeared was "Engine Failure" at the moment the engine seized. The car was towed to the local Firestone Service station where they confirmed engine seizure with normal oil levels. We do not know if the oil had been compromised by infusion of gasoline (as we have now discovered is a problem with the Nissan Rogue engine). The car was subsequently towed to Bob Bell Nissan in Baltimore, and they have yet to inform us of their conclusions after 5 days. Route 9 Nissan in Westborough (where we bought the care) did not inform us that this was a potential problem nor that it is under investigation by the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618982October 9, 2024
UNKNOWN OR OTHER
Just sitting in the driver's seat of the vehicle and the rear window exploded. Nothing touched it, nothing hit or bumped it. It just shattered. The car was parked as I had just gotten into it less than a minute prior. Only the driver's door was opened and shut for me to get into the vehicle prior to this incident. The hatch was not opened or closed directly prior to the back glass exploding. Upon doing a simple Google search, I am finding that it has happened to other people as well with these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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