Nissan Rogue Complaints (2011)

363 consumer complaints on file.

#11426132July 23, 2021
AIR BAGS
The contact owns a 2011 Nissan Rogue. The contact stated the air bag warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that the seat occupant classification module for the passenger’s side seat failed. The contact stated that in the event of a crash, the air bag would not deploy. The contact did not provide the dealer information. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424976July 15, 2021
UNKNOWN OR OTHER
The vehicle shakes when I accelerate or go on reverse, I've been told is the transmission, that is causing the problem .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424784July 14, 2021
POWER TRAIN
I own a 2011 Nissan Rouge, it has 110k miles in it. We’ve taken care of it since we purchased it in 2015, prompt maintenance (with all receipts) new tires etc. As soon as the car hit 100k miles it started acting “funny”. It would jerk when we drove it, when we reversed it would make a weird noise as well. Took it to auto body shop every time and they couldn’t find anything wrong with it, no error lights on the dashboard either. It only got worse from there, when the second I would stop at a red light the car would turn off, all the dashboard lights on so I would have to turn the key as if I was turning it off and put it on park then turn it back on and turn it on Drive to go. There were a few times that cars came close to hitting me because I was idled at a green light. Then last week on Saturday July 10th, I was coming back home, stopped at a red light, as the light turns green I pushed on the gas pedal, the car wouldn’t move one bit but engine was on. I pulled over to see what was going on, the car wouldn’t drive anymore. Called a tow truck and had it towed to my House as the auto shops were not taking any more appts. On Monday I had it towed and the shop tells me it’s the transmission and quoted me over $4,000. I called Nissan North America after researching that this is a known issue for Rouges and Nissan has been notified by multiple consumers. I was hopeful that they would help me out but waited for the Supervisor to call me back and called me end of day and with non apologetic tells me Nissan can’t do anything about it, that I can take it to a dealership and pay out of pocket because warranty is expired. I explained they have a lot of cases opened because they’re selling cars with bad transmissions and he just asks “is there anything else I can do for sure” totally brushing me off. Buyer beware! Do not buy Rouges. My coworker had a 2012 Nissan Rouge and same issue as soon as it hit 100k miles. My neighbor has a new Rouge and has had issues with transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423485July 5, 2021
POWER TRAIN
The CVT transmission shuts off unexpectedly and for no reason. I was driving downhill, at 65 mph, in an empty car, with no load and the transmission just went into shutdown. This happened multiple times (more than 5) . I do not trust Nissan to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421256June 17, 2021
UNKNOWN OR OTHER, POWER TRAIN
The CVT transmission would over heat numerous times on long trips. This would slow me down in traffic or going up hills. Also, when exiting a freeway and stopping merging into traffic was dangerous on numerous occasions due to now coming from the transmission. The Nissan CVT has been recalled, been subject to numerous lawsuits. In fact Nissan has extended the warranty on the Rogue transmission up to the year 2010 and from 2012 but has continuously ignored the 2011 Rogue. I just recently had to have the transmission rebuilt on my 2011 Rogue. If I had known about this earlier I could have taken preventative measures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418029May 21, 2021
AIR BAGS
The contact owns a 2011 Nissan Rogue. The contact stated while driving at various speeds, the contact noticed that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the passenger’s side seat needing to be replaced. The vehicle had not been repaired. The manufacturer was informed of the failure. The contact was and informed that the VIN was not under recall. There was no further assistance provided. The failure mileage was approximately 16,109. The consumer stated noticed a safety issue because of the disabled flashing airbag warning light on the dashboard while driving at any speed. The vehicle was taken into a local Nissan dealer where it was diagnosed as a faulty OCS (Occupant classification sensor mat passenger seat bottom) which can cause the air bags to improperly deploy. The owner contacted Nissan and filed a complaint but they refused to provide any assistance, but instead said the owner was responsible for this failure which would entail replacing the entire passenger seat at a cost of almost $3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407677April 23, 2021
ENGINE
2011 NISSAN ROGUE. CONSUMER STATED THAT WHILE DRIVING THE ENGINE CAUGHT FIRE. *LD *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11403866March 19, 2021
ENGINE, STEERING
TL* THE CONTACT OWNS A 2011 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS JUMP STARTED AFTER 15 MINUTES HOWEVER, THE STEERING WHEEL FAILED TO OPERATE AS DESIGNED. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE CONTACT CALLED BERMAN NISSAN OF CHICAGO (3456 N. KEDZIE AVE, CHICAGO, IL 60618, (312)778-6228. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 11V565000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 204,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402950March 14, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ON A HIGHWAY, THE CAR CAUGHT FIRE UNDER THE HOOD NEAR THE DRIVER'S SIDE HEADLIGHT. THE HEADLIGHT WAS REPLACED THE DAY BEFORE THE INCIDENT. THE HEADLIGHT WORKED WHEN INSTALLED BUT WAS NOT WORKING BY THE NEXT EVENING. THE DRIVER'S SIDE HEADLIGHTS HAVE NEEDED REPLACING MORE OFTEN THAN THE PASSENGER HEADLIGHT (A 3:1 RATIO OR A 4:1 RATIO). THAT RATIO MAY INDICATE AN ELECTRICAL PROBLEM. HEADLIGHT BULB WAS A NAPA BP1255/H11LL-N. OUR CAR TOOK AN H11 BULB. THE LL STANDS FOR LONG LIFE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11402597March 12, 2021
ENGINE
WHILE DRIVING PERTICULAR IN WARMER WEATHER THE CAR SHAKES THEN SLOWS DOWN WHILE I'M IN HIGH TRAFFIC VERY DANGEROUS THIS HAPPENED TWICE HAD THE CAR ALMOST 2 YEARS THIS JULY WILL BE 2 YEARS I'M VERY SCARED IT DOES THIS AND DON'T HAVE MONEY TO FIX .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398271February 28, 2021
UNKNOWN OR OTHER
BLOWER MOTOR STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395614February 10, 2021
ELECTRICAL SYSTEM
THE PASSENGER SIDE FRONT DOOR OPEN ALARM REMAINS ON AS DOES THE INTERIOR LIGHTS. WE HAVE REPLACED THE BATTERY WITHIN THE LAST MONTH. WE HAVE CLEANED ALL THE COMPONENTS OF THE FRONT DOOR HINGES AND LOCKS AND THE ALARM REMAINS ON AS DO THE INTERIOR LIGHTS. THIS HAPPENS WHEN THE VEHICLE IS PARKED OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390577January 28, 2021
AIR BAGS
2011 NISSAN ROUGE: THE PASSENGER AIR BAG LIGHT THAT INDICATES THE PASSENGER AIRBAG IS NOT ACTIVE ILLUMINATES WITH AN ADULT SEATING IN THE PASSENGER SEAT. THE RED AIRBAG WARNING LIGHT ON THE DASHBOARD CLUSTER FLASHES. THE DEALER WHERE I PURCHASED THE CAR STATES THAT THE AIRBAG WILL NOT DEPLOY IN A CRASH. THE DEALER WANTS TO CHARGE ME THOUSANDS OF DOLLARS TO REPAIR THIS BECAUSE THE CAR IS OUT OF WARRANTY. A WEB SEARCH WILL FIND MANY MANY NISSAN CARS WITH THIS PROBLEM. PEOPLE HAVE BEEN HURT AND KILLED DUE TO NISSAN CARS FAILURE TO DEPLOY THE AIRBAG. THE CAR IS UNSELLABLE AND UNSAFE. THE GOVERMMENT SHOULD REQUIRE NISSAN TO FIX THIS PROBLEM WITHOUT COST TO THE CAR OWNER BEFORE MORE PEOPLE ARE HURT AND KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386029January 1, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I AM HAVING THE SAME ISSUE THAT MOST PEOPLE ARE COMPLAINING ABOUT. VEHICLE WILL NOT ACCELERATE AFTER BEING DRIVEN FOR 45 MINUTES OR LONGER. HAPPENED TO ME FOUR TIMES WHILE DRIVING FOR 2 HOURS. ONCE ON THE HIGHWAY AND THREE OTHER TIMES ON A CITY ROAD WITH VEHICLES STUCK BEHIND ME. ONE OF THOSE TIMES I HAD NO WHERE TO PULL OFF AND SAT ON THE ROAD. THIS SHOULD BE A MAJOR CONCERN FOR NISSAN AND THE NHTSA. SOONER OR LATER SOMEONE IS GOING TO GET SERIOUSLY INJURED OR WORSE. INSTEAD, WE ARE POURING OUR MONEY INTO A VEHICLE WITH NO WAY TO FIX IT. I HAVE ABOUT 100,000 MILES AND KEPT A GOOD JOB OF MAINTENANCE ON THE VEHICLE. PLEASE ADDRESS THIS SITUATION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376920November 29, 2020
AIR BAGS
2011 NISSAN ROUGE: THE PASSENGER AIR BAG LIGHT THAT INDICATES THE PASSENGER AIRBAG IS NOT ACTIVE ILLUMINATES WITH AN ADULT SEATING IN THE PASSENGER SEAT. THE RED AIRBAG WARNING LIGHT ON THE DASHBOARD CLUSTER FLASHES. THE DEALER WHERE I PURCHASED THE CAR STATES THAT THE AIRBAG WILL NOT DEPLOY IN A CRASH. THE DEALER WANTS TO CHARGE ME THOUSANDS OF DOLLARS TO REPAIR THIS BECAUSE THE CAR IS OUT OF WARRANTY. A WEB SEARCH WILL FINED MANY MANY NISSAN CARS WITH THIS PROBLEM. PEOPLE HAVE BEEN HURT AND KILLED DUE TO NISSAN CARS FAILURE TO DEPLOY THE AIRBAG. THE CAR IS UNSELLABLE AND UNSAFE. THE GOVERMMENT SHOULD REGUIRE NISSAN TO FIX THIS PROBLEM WITHOUT COST TO THE CAR OWNER BEFORE MORE PEOPLE ARE HURT AND KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375824November 22, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ANOTHER IN THE LONG LIST OF PEOPLE WHO ARE EXPERIENCING VEHICLE DISABLING FEATURES DUE TO NISSAN'S ENGINEERING FAILURES. IT'S WILD THAT THERE ISN'T MORE PROTECTION FROM HUGE CORPORATE BULLIES LIKE NISSAN. GARBAGE PRODUCT WITH NO TRUST BEHIND THE NAME. MY HOPE IS THAT PEOPLE READ THESE AND START TELLING NISSAN WITH YOUR WALLETS. DON'T BUY. JUST LIKE THE OTHERS WHEN CAR IS IN USE FOR MORE THAN 45 MINUTES, HEAT CAUSES THE GOVERNOR TO DISABLE SPEED TO THE POINT WHERE MY FAMILY HAS ALMOST BEEN REAR ENDED ON SEVERAL OCCASIONS. THIS ISN'T A ONE TIME OCCURRENCE, IT HAPPENS WEEKLY. NISSAN CLAIMS THERE IS NOTHING WRONG AND/OR NO FIX. CAR IS WORTH NOTHING AND IS BARELY WORTH DRIVING. WAY TO STICK IT TO THE LITTLE GUY NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373493November 6, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2011 NISSAN ROGUE. THE CONTACT STATED THAT WHILE AT AN UNDISCLOSED SPEED, SHE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE. THE CONTACT DROVE TO HER DESTINATION WITH THE SOUND STILL PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO A TRANSMISSION SPECIALIST. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT METAL SHAVINGS WERE FOUND IN THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361699September 29, 2020
POWER TRAIN
WHILE DRIVING THIS VEHICLE ON HIGHWAY AND SECONDARY ROADS I NOTICED A LOSS OF POWER AND SLIPPAGE OF THE TRANSMISSION. I TOOK TO A LOCAL SHOP SEVERAL TIMES BUT WASN'T ABLE TO DIAGNOSE. I FINALLY TOOK TO A NISSAN DEALER ( MCGUIRE NISSAN OF SYRACUSE ) AND THEY DIAGNOSED AS A BAD TRANSMISSION. THEY GIVE ME AN ESTIMATE TO INSTALL NEW TRANSMISSION AND OIL COOLER FOR TRANSMISSION FOR $5,300.00 PLUS TAX. I THEN DID SOME RESEARCH ON THE NISSAN AND FOUND OUT THAT NISSAN HAD ALOT OF ISSUES WITH THEIR TRANSMISSIONS , SO MANY THAT THEY EXTENDED THE WARRANTY FROM 5 YEAR - 60,000 MILES TO 10 YEAR - 120,000 MILES ON MOST OF THEIR VEHICLES. I CONTACTED NISSAN DIRECTLY AND THEY SAID THIS DOESN'T PERTAIN TO MY 2011 AS IT ONLY COVERED THE 2003 THRU 2010. MY VEHICLE ONLY HAS 74,000 MILES. DURING MY RESEARCH I READ THAT A LOT OF THESE TRANSMISSIONS WERE ONLY GOOD FOR 80,000 MILES AND THAT IS WHY THEY EXTENDED THE WARRANTY. ULTIMATELY I WAS COMPELLED TO GET THIS FIXED FROM MCGUIRE OF SYRACUSE AND WITH TAX COST ME $5,791.54. I BELIEVE THAT MY CAR SHOULD HAVE BEEN INCLUDED IN THIS RECALL AS THE ISSUES ARE THE SAME AS THE OTHER YEARS THAT HAD ISSUES. ANY HELP WOULD BE GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360139September 21, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
ON 7/31/2020, TRAVELING FROM FT. LAUDERDALE TO SARASOTA, FLORIDA, ON I-95, (ALLIGATOR ALLEY) AROUND 1 HR IN AFTER TURNING ON CRUISE CONTROL, (90+ OUTSIDE TEMPS), CRUISING AT AROUND 82 MPH ... CAR SUDDENLY DECELERATED TO -60 MPH AND, PEDAL TO THE METAL, WOULD NOT ACCELERATE, CONTINUED TO SLOW DOWN. I PULLED INTO A REST STOP, TURNED IT OFF FOR 20 MINUTES, THEN RESTARTED IT AND USED MY FIXD DEVICE AND APP. IT BROUGHT UP CODE P0744, "TORQUE CONVERTER CLUTCH CIRCUIT INTERMITTENT". IT RAN OK FOR THE REST OF THE TRIP AND THE RETURN TRIP BUT ACCELERATION WAS SLUGGISH. ON 9/3/2020, SAME TRIP, SAME ROAD, SAME 90+ TEMPS OUTSIDE, ON I-95, (ALLIGATOR ALLEY), A LITTLE OVER 1 HOUR IN, NO CRUISE CONTROL THIS TIME, CAR DID THE SAME EXACT THING: DECELERATED FROM 82 TO -60 MPH. I PULLED INTO A REST STOP, TURNED IT OFF FOR A HALF HOUR, RE-STARTED IT, RAN THE FIXD APP AGAIN, BUT THIS TIME IT SAID "NO ERRORS", AND THREW NO CODES. BOTH TIMES CAR WAS OK AFTER BEING OFF AWHILE. NO PROBLEMS ON RETURN TRIP ...BUT IN GENERAL, ACCELERATION IS SLUGGISH. I STOPPED BY THE DEALER AND THE SERVICE REPRESENTATIVE SAID THEY COULD PUT THE COMPUTER ON IT FOR $139 BUT PROBABLY COULDN'T DIAGNOSE IT UNLESS IT WAS HAPPENING OR SOME CODES WERE STORED, WHICH WAS DOUBTFUL I SAID NO THANKS. THIS IS A VERY DANGEROUS PROBLEM! THERE ARE OVER 200 COMPLAINTS ABOUT THIS ISSUE/PROBLEM FOR THIS YEAR ALONE, BUT IT APPEARS THAT ALL ROGUES SEEM TO HAVE COMPLAINTS ABOUT THIS EXACT ISSUE OF DECELERATION AND THE MANUFACTURER ACTS AS IF IT DOESN'T EXIST. SOME HAVE HAD TO REPLACE THE TRANSMISSION, SOME HAVE ADDED TRANSMISSION COOLERS WITH NO IMPROVEMENT. I'VE OWNED DOZENS OF VEHICLES AND HAVE NEVER ENCOUNTERED THIS PROBLEM BEFORE. IN MID PANDEMIC WITH ONLY MY SS CHECK AS INCOME I DON'T KNOW WHAT TO DO. I NEED TO DRIVE UP TO NY AND MA AND NEED A SAFE, RELIABLE CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359881September 18, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
LOST EXCCELERATION WOULD NOT GO ABOVE 60 MPH, THE RPMS WERE GOING OVER 3 I HAD TO PULL OVER ON THE HIGHWAY. THERE WAS NO WARNING LIGHT OR ANYTHING IT JUST HAPPENED, IT EVENTUALLY STARTED BACK UP BUT SOON LOST POWER AGAIN, I WAS BARELY ABLE TO TURN ONTO THE STREET GOING TO THE AUTO SHOP WHERE I PURCHASED THE VEHICLE. I OWNED THIS VEHICLE LESS THAN A YEAR ONLY 4 MONTHS WHEN THIS HAPPENED. THIS WAS A VERY ALARMING SITUATION I ALMOST GOT RAN OVER THANKFULLY I WAS ABLE TO PULL OVER. THEY CHECKED IT OUT AND COULDN'T FIND ANYTHING THEN FINALLY SAID IT WAS THE TRANSMISSION THEN ALSO MENTIONED THAT I HAD A PROBLEM WITH THE AXLE WHICH WAS LEAKING AND COSTED ME MORE MONEY, WHICH I DON'T THINK I SHOULD HAVE HAD TO PAY SINCE I ONLY HAD IT FOR 4 MONTHS. THIS VEHICLE IS UNSAFE AND I DON'T FEEL SAFE DRIVING IT ANYMORE SINCE I GOT IT BACK. I HAVE DONE RESEARCH AND SEE THAT THIS VEHICLE HAS BEEN RECALLED I HAD NO IDEA TO EVEN LOOK FOR A RECALL ON THIS VEHICLE. I HAVE A FRIEND WHO HAS A 2016 THAT HAS THE SAME PROBLEM RECENTLY HAPPEN TO HER ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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