Nissan Rogue Complaints (2016)

543 consumer complaints on file.

#10911263October 3, 2016
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHEN IT RAINED OR WHEN THERE WAS MORNING CONDENSATION, THE FRONT PASSENGER DOOR WOULD LOCK AND UNLOCK AUTOMATICALLY. ALSO, THE DOME LIGHT REMAINED ILLUMINATED AND THE RED AND YELLOW PASSENGER DOOR AJAR WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE ISSUE AND GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910833September 30, 2016
STEERING, UNKNOWN OR OTHER
WHEN TURNING THE VEHICLE WHILE PARKING IT MAKES A CLICKING NOISE. THE NOISE CAN ALSO BE FELT IN THE STEERING WHEEL. IT STARTED 2 WEEKS AFTER WE PURCHASED IT. IT'S SIMILAR TO A BROKEN CV JOINT NOISE. THIS IS A BRAND NEW VEHICLE AND THE DEALER STATED "WE DON'T KNOW HOW TO REPAIR IT, BUT IT'S SAVE TO DRIVE." IF ONE DOESN'T KNOW WHAT IT IS, HOW CAN THEY SAY IT'S SAFE TO DRIVE? I'VE CONTACTED NISSAN'S CONSUMER COMPLAINT LINE AND THEY'RE STICKING WITH THE SAME NARRATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910487September 29, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2016 NISSAN ROUGE. THE CONTACT HEARD ABNORMAL NOISES FROM THE VEHICLE WHILE MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE SUSPENSION. THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905102September 9, 2016
STEERING, SUSPENSION, WHEELS
WHEN I TURN TO THE LEFT OR THE RIGHT MY VEHICLE MAKES A POPPING AND CRACKING NOISE SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF.THIS CAR WAS BRAND NEW NO MIKES TOOK IT TO THE DEALER WAS SCARED TO DRIVE IT TO NORTH CAROLINA THE STATED IT WAS THE STRUTS AND IT WOULD TAKE 1 WEEK BEFORE THE PART WOULD BE IN AND GAVE ME A RENTAL AT NISSN WESLEY CHAPEL I TOOK IT ON AUGUST 16TH NO ONE CALLED ME I RETURNED ON THE 22 THEY STATED THIS ISN'T THE FIRST CAR LIKE THIS I CALLED CONSUMER REPORT AND THEY SAID THEY ARE AWARE OF THE SITUATION AFTER CALLING NISSAN BACK BUT THEY ASSURE ME I CAN STILL DRIVE THE CAR I STATED NOPE AND THE MECHANIC CALLED ME ON THE 23 AND STATED WE CALLED CORPORATE OR ETC AND SOMEONE WILL BE OUT THEY DON'T HAVE A TIME FAME I TOLD HIM THEY CAN TAKE THE CAR BACK AND GIVE ME ANOTHER VEHICLE I WAS CALLED ON THE 8TH AND THEY STATED THE SAME THING THEY CLAIMED TO HAVE REPLACED THE STRUTS OR ETC BUT AFTER A WEEK IT MAKE THE SAME NOISE THEN I ASK FOR ANOTHER VEHICLE IN WHICH THEY OFFERED BUT ONCE I FOUND A CAR THEY CAME BACK TO TELL ME OOH YOU HAVE NO EQUITY SO THEY CAN'T DO IT THEY WAS GONNA BUY MY CAR AND RESTART EVERYTHING BUT THEY WILL BUY MY CAR FOR LESS AND SORRY BUT BASICALLY TO DO WHAT I NEED TO AFTER STATING I WOULD DO THE LEMON LAW I HAVE A BRAND NEW CAR I PURCHASED ON THE 6 NOT TO MENTION WE PURCHASED 2 CAR FROM THERE WITHIN 2 WEEKS TO BE SCREWED WITH THE ROGUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904565September 7, 2016
STRUCTURE:BODY
THE HOOD OF THE VEHICLE SHAKES WHEN DRIVING OVER 50+ MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904269September 7, 2016
UNKNOWN OR OTHER
WHEN THE CAR IS ON AND I TURN ON THE AIR CONDITIONER, THE INTERIOR MAKES ME VERY SICK. SOMETHING ABOUT THE CARS INTERIOR MAKES ME VERY SICK. CAUSES HEADACHES, EYE PROBLEMS, SWOLLEN THROAT AND MAKES ME DIZZY. I HAVE BEEN TO MY DOCTOR AND THERE IS NO OTHER CAUSE THEY CAN FIND FOR MY ILLNESS. NISSAN HAS CHECKED OUT THE CAR, BUT FOUND NOTHING WRONG. BUT I CONTINUE TO GET SICK EVERY TIME I DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897639August 22, 2016
AIR BAGS
PLEASE READ DOCUMENTATION ON THE RECALL OF MY CAR. I DID MY BEST TO TAKE CARE OF THE RECALL THAT YOU AUTHORIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896289August 16, 2016
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING INTO THE GARAGE AT APPROXIMATELY 5 MPH, THE REAR WINDOW EXPLODED AND CAUSED GLASS TO SHATTER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE WINDOW WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895825August 14, 2016
UNKNOWN OR OTHER
I HAVE LESS THAN 1700 MILES ON MY 2016 NISSAN ROGUE AND AM EXPERIENCING A NOISE WHEN TURNING STEERING WHEEL TO THE RIGHT. TOOK IT TO THE DEALER WHERE I RECEIVED MULTIPLE DIFFERENT STORIES BUT ULTIMATELY IT IS AN IDENTIFIED PROBLEM THAT THEY ARE WORKING ON AT THE FACTORY LEVEL. NEW PARTS NEED TO BE MANUFACTURED AT THE FACTORY LEVEL HOWEVER THERE IS NO TIME LINE TO WHEN THEY WILL HAVE A SOLUTION TO THE PROBLEM. THEY THINK IT IS ASSOCIATED WITH A BOLT ON THE STRUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895228August 12, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. AFTER USING THE THIRD ROW SEAT BELTS ON BOTH THE DRIVER AND PASSENGER SIDES, THE BUCKLE WAS PUSHED INTO AND BETWEEN THE SEAT CUSHION AND COULD NO LONGER BE BUCKLED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. ...UPDATED 10/11/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892688August 2, 2016
FUEL/PROPULSION SYSTEM
THE TANK OPENING ALLOWS A DIESEL FUEL NOZZLE TO FIT AND THEIR SARCASTIC REPRESENTATIVE NAMED COUTNEY TOLD ME THAT IS NOT THEIR PROBLEM. IT COST ME OVER 8 HUNDRED DOLLARS IN COST TO PUMP OUT DIESEL GAS AND TOW CHARGES. NISSAN TOWING SERVICE WOULD NOT HELP ME WHEN I WAS STRANDED BY A BUSY 4 LANE HWY. MY CAR WAS ABOUT 2 WEEKS OLD. I PUMPED THE GAS AND GOT ON THE HIGH WAY AND MY CAR BEGAN JERKING UNTIL IT FINALLY DIED. THEY ROAD SIDE SERVICE USED THE EXCUSE THAT I SAID I WAS AFRAID STTING LIKE THAT SO CLOSE TO THE HIGH WAY NOT TO GIVE ANY ASSISTANCE AT ALL. I'D LIKE TO KNOW, SINCE NISSAN DOES NOT HELP CUSTOMERS AT LL ONCE THEY BUY THEIR CARS, IF THERE IS ANY PLACE THAT WOULD REMOVE THEM FROM THE US. THEY SHOULD NOT BE ALLOWED TO CONTINUE TO SELL CARS WITH NO ASSISTANCE TO CUSTOMERS AND THEY CONTRADICT WHAT THE SALES OFFICES TELL CUSTOMERS ABOUT SUCH THINGS AS ROAD SIDE SERVICE. I DON'T THINK IT IS FAIR TO AMERICANS THAT THEY ARE ALLOWED TO CONTINUE SALES WHEN THEY WILL NOT ASSIST WITH ANY PROBLEMS. "THIS IS MY SECOND NISSAN AND IT WAS THE SAME WITH THE FIRST. IT IS THE CORPORATE PEOPLE I AM COMPLAINING ABOUT. I HAVE NO PROBLEMS WITH THE DEALER IN HIGH POINT NC WHERE I BOUGHT THE CAR. YOU GIVE THE MEANS TO CONTACT NISSAN CUSTOMER SERVICE IN FRANKLIN BUT THE TRUTH IS THERE IS NO0 ASSISTANCE TO BE HAD BY THESE PEOPLE. THEY ARE A WASTE OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888785July 26, 2016
STEERING, WHEELS, UNKNOWN OR OTHER
I BOUGHT MY NISSAN ROGUE JUNE 25, 2016 AND TWO WEEKS AFTER PURCHASE IT BEGAN TO MAKE A CLICKING NOISE AT THE FRONT DRIVER SIDE WHEEL OR STEERING WHEEL. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT BUT THEY CANNOT TELL ME WHAT IS WRONG AND THEY HAVE STATED THAT ITS A KNOWN PROBLEM WITH NISSAN NORTH AMERICA AND THAT I WILL HAVE TO WAIT UNTIL NISSAN NORTH AMERICA GIVES THEM DIRECTION ON HOW TO FIX IT. I HAVE CONTACTED CONSUMER'S AFFAIRS AND NISSAN NORTH AMERICA AND AM AWAITING A CALL BACK FROM THEM AS WELL. EVERY TIME I TURN LEFT OR RIGHT THERE IS A CLICKING NOISE WHICH CAN BE HEARD FROM THE BACK AND PASSENGER SIDE. THE VEHICLE ONLY HAD 800 MILES ON IT WHEN THE NOISE STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887429July 21, 2016
ENGINE
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS REPAIRED AGAIN, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886113July 20, 2016
SUSPENSION
A FEW MONTHS AFTER PURCHASING MY BRAND NEW 2016 ROGUE, I NOTICED A NOISE COMING FROM THE FRONT WHEN I AM BACKING UP SLOWLY AND TURNING MY WHEELS. I POINTED THIS OUT TO THE NISSAN DEALER WHERE I PURCHASED IT AND THEY DETERMINED IT WAS MY STRUTS AND BEARINGS THAT NEEDED REPLACED. I THEN TOOK IT TO A DIFFERENT NISSAN DEALER FOR A SECOND OPINION AND THEY SAID THEY CALLED NISSAN HEADQUARTERS ABOUT THIS PROBLEM AND WAS TOLD THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS PROBLEM AND THEY ARE NOT EXACTLY SURE WHAT PARTS NEED TO BE REPLACED TO SOLVE THE PROBLEM. THEREFORE, I CONTINUE TO DRIVE MY NEW ROGUE WITH A NOISE IN THE FRONT AND NISSAN HAS NO ANSWERS AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885431July 18, 2016
VISIBILITY/WIPER
I LEASED A 2016 NISSAN ROGUE AND FROM DAY ONE NOTICED THAT THE CHROME COLORED A/C VENTS REFLECT OFF SIDE WINDOWS. THIS CAUSES A CONSTANT VIEW OF THE VENTS RIGHT IN LINE WITH SIDE VIEW MIRRORS. I HAVE ATTACHED PHOTO. I ASKED NISSAN TO REPLACE VENT COVERS OR PAINT THEM. THEY SAID ONLY AT MY EXPENSE. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED. I HAVE ALREADY SWERVED A FEW TIMES TRYING TO CHANGE LANES. IT APPEARED THERE WAS SOMETHING NEXT TO MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884229July 12, 2016
AIR BAGS
THE PASSENGER SIDE AIRBAG WILL NOT SHOW ACTIVATED UNDER A CERTAIN CONDITION. THE CONDITION IS - IF THE DRIVER BUCKLES IN AND STARTS THE CAR AND PUTS IT IN GEAR BEFORE A 115# PASSENGER GETS IN AND BUCKLES IN, THE AIR BAG ON THE PASSENGER SIDE WILL NOT ACTIVATE. I HAVE TO STOP THE CAR AND TURN IT OFF AND RESTART TO GET THE AIRBAG TO ACTIVATE. NISSAN IN TENNESSEE(800-877-647-7261, CASE #22914533) SAYS THIS IS NORMAL. I FIND THIS TO BE DANGEROUS, PLEASE ADVISE.. A SIMPLE SOLUTION IS TO WRITE IN TO SENSE A SEAT BELT CONNECTION AND ACTIVATE THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881806June 30, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2016 NISSAN ROGUE. WHILE DRIVING 30 MPH, THE VEHICLE DROVE INTO A DIVOT IN A FIELD. THE FRONT DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V2440000 (AIR BAGS). A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT SUFFERED FROM A SHATTERED ELBOW, A CONCUSSION, CHIN NERVE DAMAGE, AND BROKEN TEETH. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS 100. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10876075June 23, 2016
AIR BAGS
MY VEHICLE WAS RECALLED FOR AN AIRBAG SENSOR PROBLEM. I BROUGHT IT IN FOR THE REPAIR AND NOW THE AIRBAG 'OFF'' LIGHT FOR THE PASSENGER SEAT IS ON. I CALLED MY DEALERSHIP AND THEY SAID THAT NOW THE AIRBAG LIGHT WILL STAY ON UNTIL A PASSENGER WEIGHING 120 LBS OR MORE SITS IN THE SEAT. THE AIRBAGS WILL NOT DEPLOY IF SOMEONE UNDER 120 LBS SITS IN THE SEAT.. THEY DIDN'T MENTION THIS WHEN I WAS IN FOR THE RECALL AND IT SEEMS QUITE DANGEROUS. THE MANUAL INDICATES THERE IS A PROBLEM IF THE LIGHT IS STILL ON 10 SECONDS AFTER STARTING THE CAR. THEY TOLD ME TO DISREGARD THAT IT WILL NOW BE ON UNTIL SOMEONE OVER 120 LBS. SITS IN THE SEAT. CAN THIS BE RIGHT? IF SO THEY NEED TO TELL PEOPLE THAT THERE'S NO AIRBAG FOR PEOPLE UNDER 120LBS. A LOT OF ADULTS WEIGH LESS THAN 120LBS AND I'M SURE NOT MANY PEOPLE ARE AWARE THAT THEY HAVE NO AIRBAG PROTECTION. THANKS FOR YOUR CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870331May 23, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 65 MPH, A TIRE DETACHED FROM ANOTHER VEHICLE AND STRUCK THE FRONT DRIVER SIDE BUMPER OF THE CONTACT'S VEHICLE. THE TIRE THEN SLID UNDERNEATH THE CONTACT'S VEHICLE. ALL THE SEAT BELTS IN THE CONTACT'S VEHICLE FAILED TO LOCK AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD. THE VEHICLE FAILED TO RESTART. THE VEHICLE RECEIVED DAMAGE TO THE FRONT BUMPER, RADIATOR, AIR VENT, THE COMPRESSOR TO THE AIR CONDITIONER, AND UNDERCARRIAGE. THE VEHICLE WAS TOWED. THE CONTACT RECEIVED ARM, SHOULDER, AND NECK INJURIES. THE FRONT PASSENGER RECEIVED HEAD, NECK, SHOULDER, BACK, AND KNEE INJURIES. THE REAR PASSENGER RECEIVED NECK INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE DRIVER AND FRONT PASSENGER OF THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY REPAIR SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 07/01/16*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10863194May 4, 2016
AIR BAGS
AIR BAG RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Rogue