Nissan Rogue Complaints (2016)

543 consumer complaints on file.

#10971877April 11, 2017
UNKNOWN OR OTHER
WE HAVE HAD 2 PARKING LOT FENDER BENDERS WITHIN 3 MONTHS DUE TO THE FACT THAT NISSAN'S REAR VIEW MONITORING SYSTEM'S USE OF A BACKUP CAMERA IS SO COMPLICATED TO USE AND ITS BLIND SPOT MONITORING DOES NOT FUNCTION UNDER 20 MILES PER HOUR SPEED THAT I DON'T THINK THEY SHOULD HAVE BEEN APPROVED AS A FEATURE ON THIS CAR. ADDITIONALLY, THE INTERIOR BACK SEAT HEADRESTS BLOCK ALL WINDOWS THAT WOULD NORMALLY BE USED FOR VISUAL SEARCHING. AS A BUYER, I WAS NOT WARNED THAT THE SYSTEM HAS A VERY MINIMAL USE. IT TOOK TWO ACCIDENTS BEFORE I FOUND ITS LIMITATIONS BURIED IN THE MANUAL. THE SYSTEM IS VERY DANGEROUS SINCE MARKETING IMPLIES THAT IT PROTECTS FROM BACKING UP WHEN IT DOES NOT. IN THE MANUAL SMALL PRINT IT LISTS SO NINE TIMES WHEN IT WILL NOT WORK. COMPARED TO OTHER CARS SUCH AS LEXUS, THIS NISSAN 'SAFETY' FEATURE IS ACTUALLY A DANGER TO ANY DRIVER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10971882April 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE CONTACT WAS TRAVELING THROUGH A GREEN LIGHT, ANOTHER VEHICLE WENT THROUGH THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. THE DRIVER'S SIDE AIR BAG DEPLOYED. THE FRONT PASSENGER SIDE AIR BAG FAILED TO DEPLOY. A SUBSTANCE EMITTED INTO THE INTERIOR OF THE VEHICLE WHEN THE CRASH OCCURRED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIPLASH, HEAD, AND BACK PAINS. THE FRONT PASSENGER SUSTAINED WHIPLASH, BACK, AND HIP PAINS. BOTH OCCUPANTS RECEIVED MEDICAL TREATMENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE BODY DAMAGE WAS REPAIRED. THE CONTACT WAS INFORMED THAT A SPECIFIC PART NEEDED TO BE ORDERED, WHICH WAS ON A NATIONAL BACK ORDER WITH THE MANUFACTURER. THE VEHICLE WAS TOWED TO A DEALER MONTHS, BUT WAS NOT REPAIRED BECAUSE THE DEALER WAS UNABLE TO RECEIVE THE REPAIR PARTS FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO PROVIDE THE PART AND A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10969577March 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE PASSENGER SIDE, REGARDLESS IF THE PASSENGER SEAT WAS OCCUPIED OR NOT. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT SUBMITTED A LEMON LAW CLAIM, WHICH WAS DENIED DUE TO THE FACT THAT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967500March 21, 2017
ENGINE, WHEELS, UNKNOWN OR OTHER
I RECENTLY BOUGHT ROGUE IN DECEMBER OF 2016 & WITHIN A MONTH OR SO I STARTED FEELING VIBRATIONS. I TOOK IT TO DEALER & THEY SAID THE WHEEL BALANCE WAS OFF THEY FIXED IT BUT THE VIBRATIONS WERE STILL THERE. I CAN FEEL THE VIBRATIONS DURING RIDE WHEN ON 25MPH, 40MPH & ABOVE, ALSO DURING IDLING ALOT OF VIBRATIONS AND EVEN BRAKING CAUSES VIBRATIONS, I COMPLAINED TO DEALER THEY CHECKED IT & IT WAS STILL VIBRATING & THEY SAID THEY CANT DO ANYTHING BECAUSE ROGUES ARE MADE THIS WAY. I THEN COMPLAINED TO NISSAN NORTH AMERICA & ASKED TO BUY BACK THIS VEHICLE SINCE I DONT FEEL I SHOULD KEEP DRIVING A DEFECTIVE CAR THEY ALSO DENIED MY CASE. I DONT KNOW WHAT TO DO NOW, I HAVE A NEW BORN BABY & ITS VERY HARD TO KEEP UP WITH THIS, THE REASON I BOUGHT A NEW CAR WAS TO NOT GET INVOLVED IN CAR PROBLEMS BUT I HAVE BEEN IN PERIL SINCE I PURCHASED THIS VEHICLE. CAN YOU PLEASE ASSIST ME WITH HOW I AM GOING TO DEAL WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958601March 4, 2017
POWER TRAIN
MY WIFE HAD THE CAR RUNNING IN THE DRIVEWAY AND RETURNED TO THE CAR TO PUSH THE START/STOP BUTTON. WITHOUT PUSHING THE BREAK THE CAR PROCEEDED TO GO IN REVERSE. SHE PANICED AND AS SHE WAS GETTING INTO THE CAR THE DOOR WAS FORCED OPEN AND DAMAGED TO THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956579February 23, 2017
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE
I JUST CAME OFF THE HIGHWAY WHERE I ALMOST GOT KILLED BY A BIG, LONG WHITE TRAILER TRUCK BECAUSE MY VEHICLE FAILED TO STOP AT A RED LIGHT, THE BRAKE DID NOT BUDGE, IT HAPPENED SO FAST, IT FEELS LIKE THE BRAKE WAS STUCK, SO I GOT OUT OF THE INTERSECTION AND STEERED MY WAY TO SAFETY ONLY THERE WAS NO WHERE FOR ME TO SAFELY STOP BECAUSE THE RAMP TOOK ME TO I95 S WHICH IS VERY BUSY. I TOOK THE CAR HOME SAFELY AND PARKED IT. MY POINT IS I HAVE BEEN COMPLAINING TO THE DEALERSHIP ABOUT THIS SAME ISSUE AND NOBODY IS LISTENING. THERE IS SOMETHING WRONG WITH THIS VEHICLE, I HAVE BEEN COMPLAINING SINCE I HAD 66 MILES ON IT. PLEASE ADVISE ME WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956153February 21, 2017
FUEL/PROPULSION SYSTEM
CAR WAS ON A HIWAY GOING 55 MPH SLIGHTLY DOWNHILL. FUEL GUAGE READ 1/4. ALERT CAME ON SAYING RANGE OF 47 MILES. CAR RAN OUT OF GAS WITHIN ONE MILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955290February 17, 2017
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 20-40 MPH, THE VEHICLE EXPERIENCED MODERATE CONSTANT VIBRATION WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE VEHICLE RAN AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500....UPDATED 05/17/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955053February 16, 2017
ENGINE, POWER TRAIN
A NISSAN DEALER HAD PREFORMED A SERVICE CAMPAIGN PC4900 TO MY 2016 NISSAN ROGUE IT INVOLVED THE CVT TRANSMISSION SOFTWARE AND SINCE THEY DID IT THE CAR IS NOT DRIVING LIKE BEFORE. THE SHIFTING IS SLOWER AND TAKES LONGER TO SHIFT, THE ENGINE IS LOUDER AND REVVING HIGHER AND THE FUEL ECONOMY GOT VERY BAD. CONTACTED THE DEALER AND ASKED IF THIS SERVICE CAMPAIGN CAN BE REVERSED AND THEIR ANSWER WAS "NO" I WILL BE TAKING THE CAR BACK TO THEM HAVE THEM CHECK IT AND ALSO CONTACTED NISSAN CORP AND OPENED A CASE. I HOPE THEY FIX THIS PROBLEM AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950237February 8, 2017
STRUCTURE:BODY, SERVICE BRAKES, ENGINE
ON 2/7/16, I WAS PULLING INTO MY PARKING SPACE AT WORK. MY FOOT WAS ON THE BRAKE AS I WAS COMING TO A STOP IN MY SPACE. ALL OF A SUDDEN, THE ENGINE REVVED LOUDLY, AND THE CAR LUNGED FORWARD, JUMPED THE CURB AND SLAMMED INTO THE OFFICE BUILDING!!!! I HAD NO CONTROL EVEN THOUGH MY FOOT WAS PUSHING ON THE BRAKE AS HARD AS I COULD. MY 5 YEAR OLD DAUGHTER WAS IN THE CAR WITH ME, AND TO THINK OF WHAT COULD HAVE HAPPENED PETRIFIES ME. THIS MALFUNCTION HAS TO BE INVESTIGATED AND RESOLVED. THE DIAGNOSTICS AND REPAIRS ESTIMATES ARE HAPPENING NOW, SO THE REPORTS ARE STILL BEING FORMULATED, AND I CAN ADD THEM TO THIS REPORT ONCE THEY ARE COMPLETED. I HAVE CONTACTED NISSAN USA HEADQUARTERS AND THEY ARE SUPPOSED TO BE SENDING A REGIONAL COORDINATOR TO INSPECT THE VEHICLE. I HAVE UPLOADED PICTURES OF THE DAMAGE AND THE SCENE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10949484February 3, 2017
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 60 TO 65 MPH, THE HOOD SHOOK UNCONTROLLABLY. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HOOD LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944533January 12, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING HOME ON A PARKWAY WITH NO ONE NEAR ME IN ANY DIRECTION, MY SUNROOF SPONTANEOUSLY EXPLODED. FORTUNATELY THE INNER COVER WAS CLOSED AND NO DEBRIS FELL ON ME, BUT SCARED THE LIVING DAYLIGHTS OUT OF ME. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY BUT AFTER DOING INTERNET RESEARCH, I FEEL THIS IS A MANUFACTURING FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944129January 10, 2017
SEATS, STEERING
BRAND NEW 2016 ROGUE PURCHASED 12/29/2016 AFTER HAVING FOR 24 HOURS IT BECAME OBVIOUS THERE WAS A VIBRATION IN THE STEERING WHEEL AS WELL AS THE DRIVER AND PASSENGER SEATS. THIS OCCURS IMMEDIATELY AFTER PUTTING THE CAR IN REVERSE OR PARK AS WELL AS WHEN DRIVING. IT IS NOT A STRONG SHAKING BUT A CONSTANT VIBRATION AND AFTER DRIVING FOR A PERIOD OF TIME BEGINS TO IRRITATE MY HANDS. THE DEALER AND SERVICE MANAGER SAID IT IS NORMAL AND THEY COULD NOT DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938457December 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE VEHICLE HYDROPLANED AND THE PASSENGER SIDE TIRES HIT THE CURB. THE PASSENGER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 1,400.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10938372December 28, 2016
SEATS
I HAVE A 3 SEATER, DURING A REAR END COLLISION, THE MIDDLE SEAT SWUNG BACK AND LOCKED WITH THE 3RD SEAT. WHEN THE SEAT LOCKS THERE IS NO SPACE BETWEEN THE SEATS; IF SOME IS SITTING IN THE BACK THE LEGS WILL BE CRUSH DURING A COLLISION. MY 5 YEAR OLD GRANDDAUGHTER WAS SEATING IN HER CAR SEAT AND BY A BLESSING OF GOD, SHE WAS ABLE TO RAISE HER LEGS BECAUSE THEY ARE SHORT. THE MIDDLE SEAT IS NOT PROPERLY LOCKED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10935350December 14, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING AND MAKING A RIGHT OR LEFT TURN, THE VEHICLE MADE A KNOCKING NOISE FROM THE FRONT DRIVER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION STRUT MOUNT, BEARING, AND BOTH SIDE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,796.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933843December 8, 2016
AIR BAGS
I PURCHASED A 2016 ROGUE FROM COOL SPRINGS NISSAN ON 11/16/2016 AND TOOK DELIVERY ON 11/17 2016. UPON ARRIVAL TO TAKE DELIVERY WE NOTICED THAT THE ARS LIGHT WAS ON AND CONTACTED THE SALESMAN TO SEE WHAT THE PROBLEM WAS, HE TOOK THE NEW VEHICLE TO THE SERVICE DEPT. AND WAS TOLD THAT THE UNIT WAS SAFE TO DRIVE SO WE TOOK THE VEHICLE THINKING WE WERE OK. I CAME HOME AND READ THE MANUAL AND REALIZED THAT THE AIRBAGS WERE ACTUALLY NOT GOING TO WORK IF WE WERE IN A WRECK. I CALLED THE DEALER SERVICE DEPT. THE FIRST THING THE NEXT MORNING AND WAS TOLD TO BRING IT IN ON 11/19 AND THEY WOULD TRY TO FIX. UPON ARRIVAL AT DEALER WE WERE THEN TOLD THAT THE VEHICLE SHOULD HAVE NEVER BEEN ALLOW TO LEAVE THEIR LOT. THEY PUT US IN A RENTAL. THEY RETURNED THE CAR TO US 11/22 AND WE GUESS IT WAS FIXED ( THE LITE IS NOT ON). IS THERE NOT SOME KIND OF LAW THAT WOULD KEEP DEALERS FROM PUTTING PEOPLE IN DANGER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925082November 8, 2016
EXTERIOR LIGHTING
IN FEBRUARY 2016 I PURCHASED A 2016 NISSAN AFTER HAVING OWNED MURANOS OR ROGUE FOR ABOUT 9 PREVIOUS YEARS. THE HEADLITE SYSTEM WAS CHANGED TO A LED COMPUTER CONTROLLED SYSTEM. THE HEADLITES WERE NOW VERY FOCUSED WITH NO LIGHT ESCAPING FROM A HEAVY DIRECT CONCENTRATED BEAM. IF THE NORMAL HEADLITES WERE TURNED ON AND DIRECTED TOWARD THE BACK OF ANOTHER YOU CAN DISTINCTLY NOTICE THE CLEAR AREA FROM THE GROUND UP TO THE HEIGHT OF THE ROGUE'S HOOD. THE REST OF THE LIGHT WOULD APPEAR TO BE TINTED. IF THE HIGH BEAMS WERE TURNED ON YOU WOULD HAVE MORE LIGHT ON THE OBJECT IN FRONT OF THE ROGUE. THE MAIN PROBLEM IS WHEN THE ROGUE IS HEADED DOWN HILL. THE BOTTOM OF THE HILL WOULD BE LIT UP BUT THE AREA DIRECTLY IN FRONT OF THE ROGUE WOULD BE LIKE A BLACK HOLE ESPECIALLY IF TRAVELING ON AN UNLIT COUNTRY ROAD. AN ACCIDENT WAITING TO HAPPEN. I RETURNED TO DEMO THIS CONDITION TO THE NISSAN DEALER WHO CONFIRMED MY FEELINGS ABOUT THE HEADLITES. I THEN REPORTED THE SAME INFO TO NISSAN WHO TOOK MY COMMENTS BUT DID NOT INDICATE WHETHER ANYTHING WOULD BE DONE. I URGE YOU TO INVESTIGATE AS IT IS ANOTHER INDICATION THAT HEADLITES ARE A DEFECT AND SHOULD BE CORRECTED. THANK YOU, THE VEHICLE PERFORMS THE SAME WAY WHETHER STATIONARY, IN MOTION OR ON ANY TYPE OF ROAD BUT IS MOST DANGEROUS ON A DARK COUNTRY ROAD. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919266October 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG SENSOR FAILED TO RECOGNIZE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE PASSENGER WOULD HAVE TO GET IN AND OUT OF THE SEAT SEVERAL TIMES BEFORE THE AIR BAG SENSOR WAS ABLE TO RECOGNIZE THE SEAT WAS OCCUPIED. THE DEALER PROVIDED THE CONTACT WITH SEVERAL TRICKS TO ACTIVATE THE SENSOR. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 01/06/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915139October 10, 2016
STEERING, SUSPENSION
WHEN FIRST ACCELERATING AND BEGINS TO TURN VEHICLE MAKES CLACKING / KNOCKING NOISE. THE SERVICE CENTER MANAGER TOLD ME THAT MY CAR IS THE SECOND WITH THIS PROBLEM. THE SALES PERSON TOLD ME THAT MORE THAN 35 ( MADE IN KOREA) SOLD BY HIM ( OR IN THAT DEALER) HAVE THE SAME SITUATION. UNTIL NOW NISSAN DOES'NT HAVE A SOLUTION...!!! THIS PROBLEM OCCURRED SINCE THE FIRST DAY ...8 MILES...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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