Nissan Rogue Complaints (2015)

554 consumer complaints on file.

#11083382April 5, 2018
STRUCTURE, ENGINE
TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE RETAINED EXCESSIVE WATER IN THE DRIVER AND PASSENGER SIDE CARPET. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DESTINATION NISSAN (770 CENTRAL AVE, ALBANY, NY); HOWEVER, THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081736March 28, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THE AIR CONDITIONING REGULARLY STOPS WORKING AND WILL BLOW OUT WARM AIR. WE HAVE TAKEN THE VEHICLE TO DEALERSHIPS AND MECHANICS AND THEY CANNOT REPLICATE THE PROBLEM AS IT REQUIRES SOME PERIOD OF DRIVING BEFORE IT WILL STOP WORKING. SENSORS AND WIRES HAVE BEEN REPLACED. COOLANT LEVEL IS FINE AND THIS HAS BEEN HAPPENING OVER THE PAST TWO SUMMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081202March 26, 2018
ENGINE, UNKNOWN OR OTHER
THE HEATER DOES NOT WORK ON THE COLDEST DAYS. DRIVER IS UNABLE TO ADEQUATELY DEFROST WINDSHIELD AND MAINTAIN A REASONABLE TEMPERATURE IN THE CABIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080931March 22, 2018
ENGINE, UNKNOWN OR OTHER
MY NISSAN ROGUE IS 2 YEARS OLD WITH 31,500 MILES. I WAS ACCELERATING ONTO THE HIGHWAY ON RT 2, NEAR EXIT 59 IN MASSACHUSETTS ON TUESDAY 3/20, AND THE ENGINE IN THE CAR TURNED OFF WHILE ACCELERATING, GOING ABOUT 55 MPH. I WAS ABLE TO PULL OVER TO THE SHOULDER SAFELY. I TRIED MULTIPLE TIMES TO RESTART THE CAR, BUT THE ENGINE WAS COMPLETELY DEAD. I HAD THE CAR TOWED TO MARLBORO NISSAN, WHERE I PURCHASED THE CAR. THEY CONFIRMED THAT THE CAR STILL WOULD NOT START WHEN IT ARRIVED AT THE DEALERSHIP. THE NEXT DAY, IT STARTED AND THEY COULD NOT REPLICATE THE ISSUE. THEY WANT ME TO TAKE THE CAR HOME WITH NO EXPLANATION AND NO FIX. I FEEL COMPLETELY UNSAFE GETTING BACK BEHIND THE WHEEL OF A CAR WHERE AN ENGINE JUST TURNS OFF FOR NO REASON. I AM TOLD BY NISSAN CORPORATE CONSUMER AFFAIRS THAT THEY WILL NOT BE ABLE TO HELP IF THEY CAN'T REPLICATE THE ISSUE A SECOND TIME. THIS IS DANGEROUS, AND I AM AT A LOSS WITH WHAT TO DO NEXT. GETTING BACK IN THAT CAR ON A HIGHWAY PUTS NOT ONLY MYSELF, BUT OTHER DRIVERS AROUND ME AT RISK FOR A FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080181March 19, 2018
UNKNOWN OR OTHER
THE CAR HAD BEEN PARKED 6:30 P.M. IN PRIVATE DRIVEWAY. AT 2:20 A.M. I WAS ALERTED BY MY NEIGHBOR . HE HAD SEEN THROUGH THE WOODS A FIRE, CALLED THE FIRE DEPT. HE THOUGHT OUR HOUSE WAS ON FIRE AND RAN OVER TO SEE IF WE WERE OK. IT WAS NOT OUR HOUSE BUT OUR 2015 NISSAN ROGUE.WHEN HE WOKE US THE CAR WAS TOTALLY ENGULFED IN FLAMES. THE FIRE DEPT ARRIVED MINUTES LATER AND IT TOOK AWHILE TO PUT THE FIRE TOTALLY OUT. NOTHING REMAINS OF THE CAR EXCEPT THE FRAMING. I HAD PURCHASED THIS CAR SIX MONTHS EARLIER WITH 20,000 MILES. IT HAD JUST TURNED 30,000 MILES. THERE WAS NO SIGN ANYTHING WAS AMISS, NO WARNING LIGHTS, ODD SOUNDS, NOTHING. WE LIVE IN A RURAL AREA, WOODED MILES OFF THE MAIN ROAD SO I DO NOT SUSPECT THIS WAS DONE BY HUMAN HANDS. I CAN ONLY IMAGE THIS WAS SOME SORT OF ELECTRICAL SHORT THAT WAS SLOWLY SIMMERING FOR HOURS. THE CAR HAD ONLY BEEN DRIVEN HOME (20 MILE TRIP) AND PARKED. THE FIRE OCCURRED 8 HOURS LATER. THERE WAS NOTHING FLAMMABLE AROUND THE CAR. I FULLY BELIEVE THE CAR SELF IGNITED DURING THE EVE. I CALLED NISSAN TO REPORT THIS BEFORE I EVEN CALLED MY INSURANCE AGENT. I ASKED FOR AN INVESTIGATION. IF THIS CAR HAD BEEN PARKED IN THE GARAGE I COULD HAVE ALSO LOST MY HOME AND MY FAMILY. I DOUBT THIS IS AN ISOLATED INCIDENT, AND I FEAR OTHERS MY NOT BE SO FORTUNATE AS TO LOOSE ONLY THE CAR AND NO OTHER DAMAGES. THE CAR HAS BEEN TAKEN AWAY AND IS TO BE INVESTIGATED MARCH 23,2018. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11079923March 17, 2018
AIR BAGS
WHILE DRIVING WITH AN ADULT PASSENGER IN THE FRONT PASSENGER SEAT, THE FRONT PASSENGER AIRBAG STATUS LIGHT SHOWED THAT THE AIRBAG WAS TURNED OFF..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078788March 12, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
IT IS A KNOWN ISSUE THAT HAS BEEN RECALLED ON OTHER MODELS BUT NOT MINE APPARENTLY. THE HOOD LATCH ISSUE, MY HOOD SHAKES UNCONTROLLABLY WHILE DRIVING OVER 65 MILES AN HOUR. YOU CAN VISIBLY SEE THE HOOD SHAKING IT IS LOUD AND IT IS VERY SCARY THINKING THE HOOD MIGHT BLOW OFF THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078528March 11, 2018
POWER TRAIN
THERE IS SOMETHING DESPERATELY WRONG WITH THE TRANSMISSION/POWER IN MY VEHICLE. I LOSE POWER WHEN GOING UP HILLS, ESPECIALLY WHEN THEY ARE CONTINUAL, LIKE UP A MOUNTAIN PASS! THERE IS A SUPER HIGH PITCHED NOISE WHEN THE CAR RUNS FOR OVER AN HOUR, LIKE SQUEALING. TOLD THERE IS NO PROBLEM AT NISSAN DEALERSHIP, THIS IS NOT TRUE. THE NOISE HAPPENS IN EVERY GEAR WHEN IT STARTS AND DOESN'T STOP UNTIL THE CAR COOLS AGAIN. THE POWER IN VEHICLE THAT IS LOST UP HILLS, WILL KEEP IT FROM EVER GOING ABOVE 60 UNTIL SEVERAL HOURS LATER. THE POWER IS LOST IN THE WHOLE VEHICLE, IT LAGS AND SOMETIMES NOTHING HAPPENS DURING THIS POWER LOSS WHEN PUSHING THE GAS PEDAL. THE LOSS OF POWER IS SO MUCH THAT IT CAN'T CONTINUE TO GO UP HILLS SOMETIMES AND I'VE HAD TO PULL OVER! VERY SCARY ON A MOUNTAIN PASS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078284March 9, 2018
POWER TRAIN
THERE IS A RECALL ON THE NISSAN ROUGE 2015 ON NISSAN RECALL PAGE RELATING TO REPROGRAMMNG OF CVT TRANSMISSION FROM 8TH OF DECEMBER 2016 BUT THIS ISN'T ON YOUR PAGE. MY TRANSMISSION WENT AND WAS TOLD IT IS OVER THE MILEAGE WARRANTY AND WHEN ASKED WAS THEIR A RECALL ON MY VEHICLE WAS TOLD EMPHATICALLY NO HOWEVER ON INVESTIGATION THERE IS TWO RECALLS. WHEN I LATER CONTACTED THEM WITH THIS INFORMATION THEY SAID THEY SENT OUT A LETTER. I GOT NO LETTER AND WHEN I SAID SEND THE LETTER TO MY EMAIL ACCOUNT THE EMPLOYEE STATED HE HAD NO ACCESS TO THIS INFORMATION SO HOW CAN HE SAY A LETTER WAS SENT OUT. NISSAN ARE CONTINUALLY PUTTING THESE CVT TRANSMISSIONS INTO CARS FOR YEARS KNOWING THEY ARE NOT FIT FOR PURPOSE AND THERE IS NO FIX FOR THEM. YOU JUST NEED TO GOOGLE NISSAN CVT TRANSMISSION FAILURE TO SEE THE DEVASTATION THEY ARE INFLICTING ON PEOPLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076640March 7, 2018
ELECTRICAL SYSTEM
LOSS POWER WHILE DRIVING , RADIO SHUT DOWN ABOUT ONE MINUTE LATE POWER BACK ON , BUT CLOCK SET TO 1AM ALL THE RADIO STATION YOU STORED WAS GONE , EVERYTHING NEED TO RE-SET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073774February 20, 2018
ELECTRICAL SYSTEM
RECALL 16V-244 MALFUNCTION OF OCCUPANT CLASSIFICATION SYSTEM ELECTRONIC CONTROL UNIT: SYSTEM DOES NOT RECOGNIZE ADULT IN PASSENGER SEAT. NISSAN "FIXED" THIS SYSTEM IN 2016. IT MAY HAVE BEEN WORKING PROPERLY BEFORE THEIR "FIX". IT IS NOW NOT WORKING AND HAS NOT BEEN WORKING PROPERLY FOR QUITE A WHILE AND NISSAN NORTH AMERICA WILL NOT "FIX" IT AGAIN, AS THEY EXPECT ME TO PAY THE DIAGNOSTIC FEE AT A MINIMUM. I WILL NOT AGREE TO THAT. THEY NEED TO CONDUCT THE DIAGNOSIS AT THEIR COST AND FIX THE RECALL AGAIN. THIS ACTION BY NISSAN NORTH AMERICA SMELLS LIKE A SCAM. WHAT SHOULD I DO? LAST CONTACT WITH NNA WAS ON 2/19/18
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071876February 9, 2018
SEAT BELTS, UNKNOWN OR OTHER
DRIVING ON HIGHWAY AND AFTER ABOUT 2 HOURS, CAR LOSES SPEED IN MIDDLE OF TRAFFIC PRESSING GAS BUT CAR RESPONDS LIKE IT WOULD HITTING THE GAS IN NEUTRAL. HAD TO COAST OFF TO A GAS STATION. UPON SEARCHING THE INTERNET FOUNF THE PROBLEM IS VERY COMMON AND A SENSOR MALFUNCTIONING SHUTS THE CVT. IT ADVISED WAIT 5 MINUTES AND IT WOULD RESET. DID THAT AND WAS ABLE TO GO ON. WAS VERY SCARY IN TRAFFIC WITH CARS ON ALL SIDES OF ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067280February 6, 2018
VISIBILITY/WIPER
I WAS DRIVING TO WORK ON INTERSTATE 20, AND ALL OF A SUDDEN I HEARD A LOUD SOUND LIKE A GUNSHOT, AND I HEAR GLASS SHATTERING. AS I IMMEDIATELY PRESSED ON MY BRAKES TO SLOW DOWN, I NOTICED VEHICLES BEHIND ME SLOWING DOWN DUE TO GLASS FLYING IN THEIR DIRECTION. MY HEART WAS RACING AND I WAS SO SCARED AND UNCERTAIN OF WHAT REALLY OCCURRED. I IMMEDIATELY FELT COLD AIR IN MY VEHICLE AS IF I HAD DOWNED A WINDOW. I PULLED OVER AND CALLED MY INSURANCE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062127January 11, 2018
FUEL/PROPULSION SYSTEM
COSTCO GAS STATION PERMITS ME TO PUMP MY OWN GAS. WHEN I DO NOW PUMP THE GAS, I LOCK THE PUMP AT THE HANDLE AND THE GASOLINE FLOWS IN, BUT THE LAST 2 TIMES THE GAS PUMP SHUTS OFF THE GAS FLOW PREMATURELY AND GAS IS SPILLED. AND THE HOSE AND END FITTNG (SINCE ABOUT A HUNCRED MILES AGO) THIS CREATES A GAS SPILL WITH EVERY TRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061209January 8, 2018
AIR BAGS
I JUST RECEIVED A POST CARD STATING THAT THERE HAS BEEN A CLASS ACTION LAWSUIT ALLEGING THAT NISSAN SOLD VEHICLES THAT CONTAIN DEFECTIVE AIRBAGS MADE BY TAKATA CORP. SO I HAVE UNTIL JAN 8TH, 2018 TO MAKE REPORT. WELL, DUE TO THE FACT THAT I AM FROM A NON-PROFIT ORGANIZATION AND WE BOUGHT A 2015 NISSAN ROGUE AND STILL OWN IT, I NEED TO GET IT INTO A DEALERSHIP AND HAVE THIS RECALL FIXED. BUT I AM ALSO SHORT STAFFED AT THIS TIME. SO, NOW WHAT AM I TO DO? CAN I TAKE IT IN ON WEDNESDAY, JAN. 10TH, 2018? PLEASE GET BACK TO ME ASAP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057734December 31, 2017
ENGINE, POWER TRAIN
I WAS DRIVING IN SNOWY CONDITIONS AND VEHICLE BEGAN BAULKING AS IF IT WAS GOING TO STALL. A CHASSIS SYSTEM CONTROL WARNING DISPLAYED ON TH DASH. I CONTACTED THE DEALERSHIP AND THEY ADVISED IT WAS DUE TO THE SLIPPERY ROAD CONDITIONS. THEY ADVISED TO TURN THE VEHICLE OFF AND BACK ON AND THE WARNING WOULD DISAPPEAR/RESET. I DID THIS AND THE WARNING WAS REMOVED HOWEVER, BRIEF MOMENTS OF RANDOM "BAULKING" CONTINUED. A FEW DAYS LATER I WAS TRAVELLING ON A MULTI LANE HIGHWAY IN A SNOW STORM. THE VEHICLE BEGAN TO SEVERELY "BAULK" AND THEN THE VEHICLE STALLED COMPLETELY. I WAS TRAVELING VERY SLOWLY DUE TO THE ROAD CONDITIONS AND THE STALL WAS SO SUDDEN, THERE WAS NOT ENOUGH MOMENTUM TO GET PULLED OVER TO THE SIDE OF THE ROAD. I TRIED TO RESTART THE VEHICLE. IT WOULD START FOR 2-3 SECONDS AND STALL AGAIN. I WAS STRANDED, WITH MY CHILDREN, PARTIALLY IN A LIVE LANE OF TRAFFIC, ON A BUSY HIGHWAY, IN A SNOW STORM. I KEPT TRYING TO RESTART THE VEHICLE AND AFTER APPROXIMATELY 20MIN IT STARTED AGAIN. I WAS ABLE TO DRIVE ABOUT 5 -10KM BEFORE THE VEHICLE STALLED AGAIN. I WANTED TO REPORT THIS ISSUE AS I FOUND A RECALL FOR 2014 AND OLDER NISSAN ROGUE FOR THE SAME ISSUE THAT WAS IDENTIFIED AS A FUEL PUMP ISSUE. NISSAN REPORTED THE ISSUE HAD BEEN CORRECTED FORMROGUE'S MANUFACTURED AFTER JUNE 2014. MY VEHICLE WAS MANUFACTURED FEB 2015. THIS IS NOT ONLY A RECALL ISSUE, IT IS A SERIOUS OCCUPANT SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055450December 19, 2017
UNKNOWN OR OTHER
I WAS DRIVING AND MY SUNROOF EXPLODED SPONTANEOUSLY. BRIDGEWATER NISSAN AND NISSAN COOPERATION SAID IT WAS DUE TO IMPACT, EVEN THOUGH THEY COULD NOT PROVE IT. I HAD TO REPORT IT TO MY INSURANCE TO COVER THE DAMAGES. NISSAN COULD NOT EVEN SUPPORT A VALUABLE CUSTOMER AND PAY FOR MY DEDUCTIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051720December 1, 2017
AIR BAGS
AIRBAG ERROR LIGHT ISSUE, RECALLS DON'T COVER MY VIN NUMBER EVEN THOUGH THERE IS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048268November 24, 2017
UNKNOWN OR OTHER
VIBRATION ON DRIVER SIDE. FIRST TIME AT 45 MPH ON HIGHWAY. SECOND TIME WHILE AT A DRIVE THROUGH PHARMACY AND ENTIRE CAR SHOOK, SEATS VIBRATED SO HARD I THOUGHT THEY WERE GOING TO TAKE OFF INTO SPACE AT ANY SECOND. IDLE CORRECTED BUT VIBRATION STILL THERE, ONLY NOT AS BAD. THIRD TIME I WAS TOLD A VIBRATION COULD NOT BE FELT. SECOND SERVICE MECHANIC FINALLYAD!ITTED ITWAS THE CVT AND THERE WAS NO FIXING IT. THIS ALL HAPPENED BETWEEN SEPTEMBER AND NOVEMBER 2017 WITH FOUR VISITS TO THE DEALERSHIP. THIS AUTO WAS JUST PURCHASED AND I TRIED TO GET IT FIXED BEFORE THE 90 DAY WARRANTY RAN OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047748November 21, 2017
AIR BAGS
TAKATA RECALL GOT NOTIFICATION IN MAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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