Nissan Rogue Complaints (2018)

671 consumer complaints on file.

#11290770December 22, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
WHILE THE VEHICLE WAS IN MOTION DRIVING STRAIGHT AT APPROXIMATELY 30 MILES PER HOUR, AT 7:52AM ON UNIVERSITY BLVD AT HIGHWAY 75, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED FOR NO REASON CAUSING THE VEHICLES BRAKES TO INAPPROPRIATELY ENGAGE. THIS WAS A FAILURE OF THE AUTOMATIC EMERGENCY BRAKING SYSTEM DUE TO THE RANDOM NATURE AND THE FACT THERE WAS NO HAZARD OR CONDITION REQUIRING THE AUTOMATIC EMERGENCY BRAKING TO BECOME ENGAGED. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND AT LEAST ONE PREVIOUS SAFETY COMPLAINT HAS BEEN ENTERED. THIS FAILURE OF THE AUTOMATIC EMERGENCY BRAKING SYSTEM DO CAUSE THE VEHICLE TO STOP AND IS A VERY SERIOUS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289987December 18, 2019
SERVICE BRAKES
FAULTY AEB. WARNING FLASHES ON DASHBOARD CONSTANTLY. SENSOR HAS BEEN REPLACED TWICE AND PROBLEM STILL PERSISTS. I ALSO HAD AN INSTANCE WHERE MY CAR CAME TO ALMOST A COMPLETE STOP. MOST TIMES, I'M DRIVING ON THE HIGHWAY GOING APPROXIMATELY 50-60 MPH WITH NO CARS AROUND, NO FOG. LIGHT WILL START BLINKING THEN STOP. THEN START BLINKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289617December 17, 2019
SEATS
I HAVE HAD THE VEHICLE IN TO THE DEALERSHIP FOR INSPECTION OF THE DRIVER SEAT WHICH IS CRACKING AND SNAPPING WHEN MAKING CORNERS OR TURNING. I WAS ADVISED THAT NISSAN DOES NOT HAVE THIS PART AND IS BACKORDER UNTIL NEXT YEAR. THIS TO ME FEELS LIKE THIS SEAT WOULD NOT BE STABLE IN AN ACCIDENT SINCE IT HAS MOVEMENT AND NOT FULLY IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289238December 16, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED THAT AFTER A REBOOT REPAIR ON THE RADIO IN HIS VEHICLE, THERE WAS ALSO A RECALL REGARDING THE AUTOMATIC BRAKING RADAR SYSTEM THAT ACTIVATED WITHOUT WARNING. THE RADIO FAILURE WAS RELATED TO THE BRAKING RADAR SYSTEM FAILURE. THE VEHICLE WAS TAKEN TO PETERS NISSAN OF NASHUA (S280 AMHERST ST, NASHUA, NH 03063, (603) 718-3851) WHERE THE CONTACT WAS INFORMED THAT THE RADIO SYSTEM WAS THE MAIN HUB FOR THE VEHICLE'S ELECTRONIC SYSTEMS AND BACK UP CAMERA. THE RADIO HAD BEEN REPLACED THREE SEPERATE TIMES. BUT THE ELECTRICAL SYSTEMS CONTINUED TO FAIL. THE DEALER KEPT THE VEHICLE FOR THREE WEEKS, BUT THE FAILURE RECURRED WITH THE RADIO TURNING ON AT HIGH VOLUME. THE DEALER ADMITTED THAT THE VEHICLE'S ELECTRONIC SYSTEMS HAD MAJOR DEFECTS. THE CONTACT FELT THAT THE FAILURES WORSENED WHEN THE REBOOTS WERE PERFORMED BY THE DEALER. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289396December 16, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, STEERING
BOUGHT A NEW 2018 ROGUE SV ON 5/8/19 & HAVE HAD CONTINUOUS & UNFIXED PROBLEMS WITH IT. WITH 165 MILES ON THE CAR, I TOOK THIS ROGUE TO THE LEBRUN DEALERSHIP IN AUBURN, NY TO CORRECT 2 PROBLEMS: 1 WAS THE "REPEATED AND VERY NOTICEABLE VIBRATIONS IN THE STEERING WHEEL & BODY OF THE CAR." AND OTHER ELECTRICAL PROBLEMS. BROUGHT THE ROGUE BACK TO LEBRUN 5 MORE TIMES TO GET THESE NOTICEABLE VIBRATIONS CORRECTED. BOTH THE OWNER & NISSAN FACTORY REP.DROVE THE CAR AND BOTH AGREED THAT I HAD VIBRATIONS IN THE STEERING WHEEL, ETC. WHY? THEIR ANSWERS WERE: "IT HAS SOMETHING TO DO WITH THE TRANSMISSION." IF NISSAN KNOWS WHAT THE PROBLEM IS, WHY ARE THEY CONTINUING TO SELL THESE CARS WITH A KNOWN ENGINEERING DESIGNED-IN DEFECT? I ASKED FOR MY MONEY BACK BUT LEBRUN WON'T BECAUSE HE DIDN'T BUILD THE CAR. AND NISSAN? THEY TOO REFUSED & HONOR THEIR WARRANTIES AND PROMISES. I FIND THAT THE DEALERSHIP OWNER, NISSAN & THE FACTORY REP. TO BE CORRUPT AND UNETHICAL IN REFUSING TO LIVE UP TO THEIR PUBLISHED WARRANTIES AND PROMISES. THE FACT THAT NISSAN & LEBRUN HAVE KNOWN ABOUT THESE SEVERE VIBRATION PROBLEMS FOR YEARS & THE FACTORY REP. HAD "DETERMINED MY VEHICLE WAS OPERATING AS DESIGNED" IS UNTRUE. NISSAN HAS REFUSED TO FIX THIS ENGINEERING DESIGNED-IN FLAW IS TRULY UNACCEPTABLE & BORDERS ON THE CRIMINAL, ESPECIALLY FOR THE FACT THAT THEY'RE STILL THERE IN THE 2019 AND 2020 ROGUE MODELS. I DROVE A 2020 ROGUE WITH THE OWNER AND THE VIBRATIONS ARE STILL THERE. ALSO, THIS 2018 ROGUE HAS VARIOUS ELECTRICAL PROBLEMS, SUCH AS: IT KEPT, & STILL DOES AT TIMES, CHANGE MY SETTINGS FROM FM TO CD, XMRADIO TO AM, ETC.; KEEPS BLOWING A 20 AMP FUSE WHEN I TRIED TO INSTALL A MULTI-OUTLET DEVICE & PLUGGED IN A DASH CAM & A RADAR DETECTOR. ALSO, IF I JUST PLUG IN MY RADAR DETECTOR, SHUT OFF THE IGNITION & OPEN ANY DOOR, THE RADAR DETECTOR TURNS ON. ELECTRICAL PROBLEMS GALORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287703December 7, 2019
SERVICE BRAKES
AUTOMATIC FRONT BRAKING (AFB) SYSTEM CONTINUES TO INAPPROPRIATELY ENGAGE EVEN AFTER RECALL UPDATES WERE COMPLETED AT A NISSAN DEALERSHIP. WHEN DRIVING THE CAR WILL, WITHOUT JUSTIFICATION (IE THERE ARE NO OBSTICALS IN FRONT OF CAR) AUTOMATICALLY APPLY THE BREAKS. AFTER THE UPDATE IT HAPPENED TO ME WHILE DRIVING IN THE RAIN, MY TODDLER WAS IN THE CAR, LUCKILY I DID NOT LOSE CONTROL OF THE CAR. THIS IS A KNOWN ISSUE AND NISSAN HAS FAILED TO CORRECT IT. NISSAN SAID AFB CANNOT BE PERMANENTLY DISABLED AND SAID IT IS NOW DRIVER'S RESPONSIBILITY TO MANUALLY TURN IT OFF EACH TIME THE CAR IS STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286911December 4, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
MY CAR WOULD DISRUPTIVELY BREAK IN ITS OWN, WHEN I FIRST BOUGHT THIS CAR , THE SAFETY SYSTEM BREAK LIGHT STAYED ON, ST THE TIME I DIDN'T KNOW WHAT THAT WAS NOR DID ANYBODY WAS ABLE TO EXPLAIN, I TOOK IT IN TO FIND OUT THERE WAS DAMAGE WIRES AND ELECTRICAL ISSUES AND. DEAD RAT, THE BRAKES ALSO SQUEAKED UNUSUALLY AT TIMES, THEY ALSO MENTIONED THIS WAS NORMAL AND BRAKES WERE NEW, WITH A LOT OF COMPLAINTS AND MIS INFORMED INFORMATION I ENDED UP BEING STUCK BUYING THIS CAR, I WOULD CONSIDER THIS A LEMON ISSUE BUT THE HEAD DEPARTMENT OF ENTERPRISE WHERE I BOUGHT THE CAR TOOK CAR AND REINSURED UIT WAS ALL GOOD TO GO AND FIXED , I ALSO BOUGHT EXTRA WARRANTY, BUT SHORTLY AFTER DOWN THE ROAD I HAVE HAD UNUSUAL EXPERIENCES WITH MY CAR BRAKING IN TRAFFIC AND THEN RELEASING VERY DISRUPTIVELY WHICH HAD EVEN CAUSED ME TO LOSE HANDLE ALONG WITH MY NEW BORN, VARIOUS OF TIMES I HAD CONCERNS U TIL ONE DAY I WAS SLOWING DOWN AT A LIGHT THE CAR BRAKES VERY DISRUPTIVELY THE CAR BEHIND ME A MOTHER IN HER PRIUS WITH HER TWO CHILDREN SLAMMED INTO MY CAR , THIS BRAKE SYSTEM IS NOT SAFE. IT'S CAUSING MORE ISSUES AND HAZARD ACCIDENTS THEN SAFETY.. I AM VERY VERY SADLY IN HAPPY CUSTOMER AS I DON'T FEEL SAFE TO DRIVE AND AGAIN THIS NEEDS TO BE A RECALL AND I WANT OUT OF THIS CAR Z
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11286547December 3, 2019
SERVICE BRAKES
ON MORE THAN 3 OCCASIONS MY BRAKES WENT ON BY THEMSELVES WHILE IN MOTION .THE THIRD TIME MY CAR WOULD NOT START SENSING SOMETHING IN PATH WHOLE SYSTEM SHUT DOWN .CAR IS NEW BUT WAS STUCK AT A LOCATION NOT NEAR TO HOME .THE FIRST SEVERAL TIMES THE BRAKES APPLIED I WAS DRIVING ON A DRY ROAD SUNNY CONDITIONS .MOST RECENT I WAS STATIONARY SITTING IN A PARKING SPOT CAR COMPLETELY SHUT DOWN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286362December 2, 2019
SERVICE BRAKES
AT RANDOM TIMES THE 'AUTOMATIC EMERGENCY BRAKING' SYSTEM AUTOMATICALLY SLAMS ON BRAKES. THE VEHICLE WAS BEING DRIVEN AT ABOUT 35-40 MPH ON A CITY/COUNTY ROAD. WE WERE DRIVING STRAIGHT, IT WAS DARK WITH NO STREET LIGHTS AND NO OTHER CARS OR OBJECTS ON THE ROAD. IT SLAMS ON THE BAKES SO FAST THAT THE CAR ALMOST DIES AND TURNS OFF. NISSAN RECENTLY SENT US A LETTER TELLING US TO COME IN FOR AN 'UPDATE'. THIS IS SERIOUS SAFETY ISSUE AND WILL LIKELY CAUSE AN ACCIDENT. THIS ISSUE HAS HAPPENED TO US AT LEAST 4 TIMES IN THE LAST 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282773November 28, 2019
UNKNOWN OR OTHER
EMERGENCY BRAKING SYSTEM IS BREAKING BY ITSELF SPECIFICALLY ON HIGHWAY SPEEDS CONSISTENTLY AFTER ~1 HOUR INTO A TRIP. FIRST, BROUGHT THE VEHICLE TO BE FIXED AROUND TWO MONTHS AGO AFTER MULTIPLE BREAKING ATTEMPTS AT HIGHWAY SPEEDS. ALMOST CAUSED A CRASH BECAUSE MY CAR STARTED BREAK CHECKING PEOPLE BEHIND ME. THE BREAKS KICK ON FOR AROUND A SECOND, THEN KICK OFF. THIS HAPPENS AROUND TWICE, WHICH THEN THE CAR SAYS THE FRONT RADAR IS BROKEN AND TURNS THE SYSTEM OFF. AFTER BRINGING IT IN THE FIRST TIME, SAME RESULTS HAPPENED. BROUGHT IT IN A SECOND TIME EARLIER THIS WEEK. TECH CONFIRMED SYSTEM ERRORS WITH "C1A16 CODES". DROVE IT AFTER BRINGING IT IN A SECOND TIME, AND SAME PROBLEM IS OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282415November 26, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL GRINDING NOISE WAS HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKES ENGAGED FOR APPROXIMATELY THREE SECONDS AND RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO NEWTON NISSAN SOUTH (2801 US HIGHWAY 231 NORTH, SHELBYVILLE, TN 37160, (931) 536-3118) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF WHAT WAS REPLACED. THE FAILURE RECURRED SEVEN ADDITIONAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 38022881. THE MANUFACTURER OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282420November 26, 2019
UNKNOWN OR OTHER
MY BACKUP CAMERA WOULD FREEZE ABOUT 2-3 SECONDS AFTER PUTTING IN REVERSE. IT DIDN'T MATTER IF I WAS STILL MOVING OR STOPPED, IT WOULD FREEZE. IT WAS HAPPENING EVERY TIME I BACKED UP. EVENTUALLY THE LIVE VIEW WOULD COME BACK, BUT I COULD NEVER TRUST THE SCREEN OR THE SENSORS WHILE BACKING UP. I RECENTLY TOOK IT INTO A DEALERSHIP FOR A DIAGNOSTIC, AND THEY SAID THERE IS AN UPDATE AVAILABLE TO THE SOFTWARE TO FIX IT. I WOULD GUESS MY CAR IS NOT THE ONLY ONE WITH THIS PROBLEM AND WANT TO REPORT THIS SO THAT IF OTHERS ARE HAVING THE SAME PROBLEM, THE SOFTWARE UPDATE CAN BE COVERED BY NISSAN. SIMILAR NISSAN/INFINITI MODELS ARE DOING A RECALL FOR A SOFTWARE UPDATE TO THE CAMERAS; I'M NOT SURE WHY MY VIN IS NOT INCLUDED IN THAT CAMPAIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282468November 26, 2019
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE BRAKING SYSTEM ACTIVATED AND THE VEHICLE CAME TO AN ABRUPT COMPLETE STOP. THE CONTACT SUSTAINED PROBLEMS WITH HER BACK AND NECK DUE TO THE VEHICLE SUDDENLY STOPPING. THE CONTACT MENTIONED GOING TO AN URGENT CARE SEVERAL DAYS AFTER THE INCIDENT AND WAS PROVIDED WITH MEDICATION. THE VEHICLE WAS TAKEN TO NAPLETON ST LOUIS NISSAN (10964 PAGE AVE, ST. LOUIS, MO 63132, (314) 269-1682), BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CONDUCT AN INVESTIGATION THAT WOULD TAKE SIX TO EIGHT WEEKS. THE WARRANTY HAD A SMALL ALLOTTED TIME OF FIVE DAYS FOR A LOANER VEHICLE. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE WHILE THE CONTACT AWAITED THE RESULTS OF THE INVESTIGATION. THE FAILURE MILEAGE WAS 9,301.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11282226November 25, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 15 MPH, THE VEHICLE SUDDENLY BRAKED WITHOUT WARNING ON SEVERAL OCCASIONS. ALSO, THE CONTACT HEARD AN ABNORMAL BEEPING AND GRINDING NOISE. THE VEHICLE WAS TAKEN TO RON MARHOFER NISSAN (247 HOWE AVE, CUYAHOGA FALLS, OH 44221, (844) 569-2753) WHERE IT WAS DETERMINED THAT A SOFTWARE UPDATE COULD BE COMPLETED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 3810235, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282307November 25, 2019
SERVICE BRAKES
ON THE STREET WE USE TO LEAVE OUR NEIGHBORHOOD, THERE IS ONE SECTION OF THE CEMENT THAT IS A LITTLE TALLER THAN THE ONE BEFORE IT.INTERMITTENTLY, THE AUTOMATIC BREAKING WILL BE SET OFF IN THIS SPOT FOR NO REASON. IT IS ALARMING! WE ARE ALSO WORRIED IT WILL HAPPEN ON A BUSY STREET AND CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282001November 24, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE AUTOMATIC EMERGENCY BRAKING SYSTEM HAS MALFUNCTION MANY TIMES - AT LEAST 10 TIMES IN THE LAST YEAR OF OWNERSHIP BEING JANUARY 2018 THROUGH NOVEMBER 2019. THE MOST RECENT SPECIFIC INCIDENT OCCURRED ON NOVEMBER 22, 2019 AT 12:20PM IN CLEAR DAYLIGHT WHILE DRIVING ON PAVED ROAD, CITY STREET, NOT TURNING. THE RATE OF SPEED WAS APPROXIMATELY 15MPH AND CAUSED THE VEHICLE TO IMMEDIATELY STOP. THIS IS VERY CONCERNING DUE TO THE HIGH POSSIBILITY OF SERIOUS INJURY IF THE MALFUNCTION WERE TO OCCUR AT A HIGH RATE OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281302November 20, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING ON A SUNNY DAY ON A CITY STREET MY CAR SUDDENLY SLAMMED ON THE BRAKES WHILE DRIVING UNDER A HIGHWAY OVERPASS. IT DID THIS ON IT'S OWN IN CLEAR WEATHER WHILE IN MOTION. IT APPEARED THE CAR REACTED ON IT'S OWN TO THE SHADOW OF THE HIGHWAY I WAS ABOUT TO DRIVE UNDER. THERE WAS NO CAR IN FRONT OF ME AND I IN FACT WAS ABOUT TO ACCELERATE TO MAKE A LEFT TURN AFTER GOING UNDER THE OVERPASS. THE CAR BRAKES SUDDENLY WHEN GOING INTO THE SHADOW OF THE OVERPASS. IT STARTLED ME AND MY AUTOMATIC REACTION WAS TO SWITCH MY FOOT TO THE BRAKE AND WHEN I DID I COULD FEEL THE BRAKE WAS ALREADY DEPRESSED ALL THE WAY TO THE FLOOR. THE CAR BRIEFLY STOPPED AND THEN THE BRAKE LET UP AND I THEN COULD CONTINUE DRIVING A COUPLE SECONDS LATER. IT WAS SCARY AND DANGEROUS. SOMEONE COULD'VE BEEN BEHIND ME AND HIT ME. I WAS RATTLED FOR 30 MINUTES AFTERWARD. I AM UNSURE OF THE EXACT DATE THIS OCCURRED BUT I GAVE THE BEST ESTIMATE I COULD DOWN BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280457November 16, 2019
SERVICE BRAKES
I WAS DRIVING THE CAR UNDER THE TUNNEL AND RAMP. IN BETWEEN OF RAMP SUDDENLY EMERGENCY BRAKE CAME AND CAR STOPPED COMPLETELY. AND CAR SPEED WAS AROUND 45-50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280483November 16, 2019
SERVICE BRAKES
MY VEHICLE'S EMERGENCY BRAKING SYSTEM ACTIVATES WHILE DRIVING WHEN THERE ARE NO OTHER CARS IN FRONT OF MY VEHICLE. THE WARNING SOUND WILL ALARM AND THEN THE BRAKES ARE APPLIED AT FULL FORCE, WHICH CAUSES THE VEHICLE TO COME TO A SCREECHING HALT. I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP THREE TIMES (PART WAS REPLACED ONCE, SYSTEM HAS BEEN REPROGRAMMED TWICE), AND THE ISSUE IS STILL ONGOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280254November 15, 2019
STEERING
WHEN BACKING FROM PARKING SPOT POWER STEERING WENT OUT. LATER AIR STOPPED WORKING AND INFORMATION SCREEN WENT BLANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Rogue