Nissan Quest Complaints

2,121 consumer complaints on file.

#749629August 2, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOORS ARE LOCKING WHEN I OPEN THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003876August 1, 2001
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE SUDDENDLY SUFFERED A LOSS OF POWER IN ACCELERATION, BRAKING AND STEERING. DRIVER STRUGGLED TO CONTROL THE VEHICLE TO A SAFE STOP. VEHICLE TOWED TO DEALERSHIP WHEREBY THE MECHANICS ASSESSED PROBLEM TO BE A BROKEN CRANKSHAFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749594August 1, 2001
STRUCTURE:BODY:DOOR
THE POWER DOOR LOCKS CONTINUALLY LOCK BY THEMSELVES. ONCE, LOCKING MY 2 YEAR OLD DAUGHTER IN THE VAN WITHOUT IT RUNNING. WE LIVE IN TEXAS, AND IT MAKES ME SICK TO THINK WHAT WOULD HAVE HAPPENED IF I HAD NOT HAD AN EXTRA SET OF KEYS. I KNOW FROM A CBS NEWS REPORT THAT MY VAN IS NOT THE ONLY ONE LIKE WE THOUGHT THAT THIS IS HAPPENING TO. IS IT GOING TO TAKE A CHILD'S DEATH FOR A RECALL TO BE ISSUED? NISSAN TOLD ME TO HAVE IT FIXED MYSELF. I CANNOT AFFORD TO DO THAT. IT HAPPENS TOO MANY TIMES TO COUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749606August 1, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS VEHICLE HAS DISPLAYED NUMEROUS BRAKE CHANGES OVER THE COURSE OF THE YEAR. TO HAVE TO CHANGE THE BRAKES 4 OR MORE TIMES OVER THE COURSE OF TWO YEAS IS REDICULOUS AND NEEDS TO BE EVALUATED ON A WIDER SCALE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749607August 1, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM:HORN, UNKNOWN OR OTHER
THIS VEHICLE HAS NUMEROUS PROBLEMS BEGINNING WITH THE BRAKES HAVING TO BE CHANGED MULTIPLE TIMES; ONE OCCASION WHILE DRIVING ON THE EXPRESSWAY MY PASSENGER SLIDING DOOR OPENED UP RESULTING IN ME HAVING TO PULL TO THE SIDE OF THE ROAD AND CLOSE THE DOOR. WHEN I FIRST PURCHASED THE VEHICLE I WOULD GET IN AND START THE CAR, THE WINDSHIELD WIPERS WOULD GO, THE HORN WOULD BLOW AND AND THE DOORS WOULD LOCK; THERE WAS A TERRIBLE BANGING SOUND COMING FROM WHAT APPEARED TO BE THE REAR OF THE VEHICLE, BUT AFTER 3 STOPS IN THE SHOP WAS IDENTIFIED AS A BOLT BEING LOOSE IN THE STEARING COLUMN, MY GAS PEDAL STICKS AND WILL ALL OF A SUDDEN RELEASE CAUSING THE VEHICLE TO LUNGE FORWARD; THE REAR BULBS ALL BLEW OUT IN THE REAR OF THE VAN AND MELTED THE ENCASING SURROUNDING THE BULBS; DURING A RAIN STORM THE WINDOWS WHERE IN THE DOWN POSITION AND WOULD NOT GO UP; THE VEHICLE HAD TO GO INTO THE DEALER FOR THEM TO PULL THEM UP; WHEN YOU ATTEMPT TO LOCK THE DOORS THE LOCKS MAKE A SOUND AS IF THEY ARE ATTEMPTING TO LOCK OR UNLOCK BUT DO NOT, IT TAKES SEVERAL ATTEMPTS TO UNLOCK THE DOOR WHETHER INSIDE OR OUTSIDE OF THE VEHICLE...ULTIMATELY THIS VEHICLE HAS BEEN A SINCERE DISAPPOINTMENT THAT NEEDS TO BE RETURNED TO THE DEALER, HOWEVER MY DEALER HAS GONE OUT OF BUSINESS AND THE NEW DEALER WILL NOT TAKE THE VEHICLE BACK BECAUSE IT IS NOT THEIR RESPONSIBILITY. I HAVE CONTACTED NISSAN ABOUT THE VEHICLE BUT NISSAN'S RESPONSE IS TO RETURN THE VEHICLE TO THE DEALER FOR SERVICE. NISSAN IS NOT PAYING FOR A LOANER CAR AND I CAN'T CONTINUE TO TAKE TIME FROM WORK TO BABYSIT A VEHICLE MORE THAN MY CHILDREN...THIS WILL BE THE LAST NISSAN I OWN. I ALMOST DON'T WANT TO GET RID OF IT BECAUSE I DON'T WANT ANOTHER UNSUSPECTED INDIVIDUAL TO PURCHASE THIS NIGHTMARE ON WHEELS*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749451July 30, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE EXHAUST MANIFOLD SNAPPED OFF AT LEAST ONE OF THE BOLTS HOLDING THE COVER ON. JOHN AT MAGIC MUFFLER IN THOUSAND OAKS (805-496-2436) POINTED OUT THE PROBLEM TO US AND SAID IT WAS VERY COMMON IN THE NISSAN QUESTS. MY BROTHER ALSO HAD THE SAME PROBLEM WITH HIS QUEST ON MORE THEN ONE OCCASION. THE EXHAUST MANIFOLD SUPPOSEDLY WARPS AND SNAPS THE BOLTS HOLDING IT ON. NISSAN SAID THAT THERE IS NO RECALL FOR THIS PROBLEM? IF IT IS A COMMON PROBLEM OR FLAW IN DESIGN, WHY IS THERE NOT A RECALL? I WAS INFORMED FROM SEVERAL DIFFERENT REPAIR SHOPS THAT THIS WOULD COST ME $320 TO $1600 DEPENDING ON HOW MANY OF THE BOLTS ARE BROKEN OFF INTO THE HOUSING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749115July 25, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I AM AWARE OF NUMEROUS FAILURES OF THESE MANIFOLD STUDS FAILING WAY BEFORE THEIR TIME WHICH INDICATES INFERIOR BOLTS OR POOR DESIGN. ALSO, THERE HAS BEEN MAJOR EMPHASSIS ON SAFETY REGARDING GASES INTRUDING WITHIN THE CABIN SPACE. HOWEVER THIS MAY BE A MAJOR CONCERN, MY QUESTION WOULD BE, IF THERE IS SUCH A HIGH RATE OF FAILURES THAT ARE NOT BEING REPAIRED DUE TO COSTS, WHAT IS THE PURPOSE OF EMISSIONS TESTING (WHEN THERE ARE GASES ESCAPING)IF WE ARE NOT GOING HOLD THE MANUFACTURERS ACCOUNTABLE FOR INFERIOR WORK AND LACK OF REGARD TO OUR ENVIRONMENT? I HAVE OWNED NUMEROUS CARS IN MY TIME AND HAVE NEVER EXPERIENCED MANIFOLD STUDS SHEARING OFF. I THANK YOU FOR YOUR TIME IN LOOKING INTO THIS MATTER. JOHN CLARK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893150July 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, PARKING BRAKE:CONVENTIONAL
BRAKES FAILED, AND BRAKE PEDAL WENT DOWN TO THE FLOOR. ALSO, EMERGENGY BRAKE WOULD NOT STOP VEHICLE. VEHICLE ROLLED INTO LAKE AND SUNK. HAD NOT CONTACTED DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#562159July 20, 2001
STRUCTURE:BODY:DOOR
CONSUMER STATES THE ELECTRIC DOOR LOCKS WILL LOCK THE VEHICLE WITH NO SIGNAL FROM THE DOOR LOCKING BUTTONS OR THE REMOTE DEVICE.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748644July 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
THE AUTOMATIC TRANSMISSION SHIFT CABLE LOCK PLATE BREAKS. A BROKEN LOCK PLATE CAUSE THE AUTOMATIC TRANSMISSION SHIFT SELECTOR LEVER TO OPERATE IMPROPERLY. THIS RESULT IN THE TRANSMISSION GEAR INDICATED ON THE SELECTOR LEVER DISPLAY DIFFER FROM THE GEAR ENGAGED IN THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892867July 16, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHENEVER TANK IS FULL OF FUEL THERE IS A BIG THUMPING SOUND. CONSUMER DROVE VEHICLE ABOUT 3 BLOCKS, AND GOT OUT OF VEHICLE AND NOTICED FUEL SPRAYING OUT, LIKE A SHOWER. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PR0VIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892618July 12, 2001
ENGINE AND ENGINE COOLING:ENGINE
WAS TRAVELING 20MPH WHEN VEHICLE STALLED OUT. HAD NO PRIOR WARNING. WAS NOT ABLE TO RESTART VEHICLE. HAD IT TOWED TO REPAIR SHOP. INFORMED BY MECHANIC CRANKSHAFT HAD BROKEN IN HALF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892498July 11, 2001
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING 20 MPH REAR PASSENGER SIDE WINDOW BLEWOUT WITH A LOUD NOISE. NISSAN REFUSED TO TAKE RESPONSIBILITY.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892097July 6, 2001
AIR BAGS:SIDE/WINDOW
WHILE DRIVING CONSUMER REARENDED ANOTHER VEHICLE, AND DRIVER'S SIDE AIR BAG DID NOT DEPLOY. ALSO, DRIVER HIT CHEST AGAINST STEERING WHEEL. HAD NOT CONTACTED DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#747871July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VAN SUDDENLY WENT FROM "PARK" INTO "REVERSE" AFTER NEARLY 5 MINUTES IN "PARK". MY WIFE WAS DRAGGED DOWN THE DRIVEWAY WITH KIDS IN THE BACK SEAT. THE VAN CRASHED INTO OUR RETAINING WALL AFTER MY WIFE WAS THROWN AGAINST A TREE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#747731July 3, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ON 6/30/01, WHEN I STARTED THE CAR IN MY HOUSE GARAGE AND HEARD A DEAFENING EXPLOSION WITH A BIG SMOKE THAT LIKE A BOMB EXPLODED. MY DAUGHTER AND I WAS SHOCKED UNCONSCIOUSLY FOR SECONDS. AFTER CHECKING AND FOUND THAT EXPLOSION CAUSED BY BATTERY WHICH I REPLACED IN SEPT. 1999 WITH WONDRIES NISSAN. AT THAT TIME I WAS TOLD IT HAD 4 YEARS WARRANTY. ON 7/2/01 8:00 A.M., I CALL NISSAN (800-647-7261) AND TALKED TO MS. MENDOZN. SHE ASKED ME TO TOW MY VAN TO THE NEAREST DEALOR GUNDERSON NISSAN. AFTER CHECKING, I WAS TOLD THE ALTERNATOR IS OVER CHARGED AND CAUSED THE BATTERY EXPLOSION. FOR THIS KIND OF PROBLEM, NISSAN WON'T TAKE ANY RESPONSIBILITY FOR THIS INCIDENT, AND I SHOULD PAY FOR REPLACING THESE TWO DEFECTIVE PARTS. I AM VERY ANGRY ABOUT THIS KIND OF ANSWER. I THINK NISSAN SHOULD TAKE RESPONSIBILITY FOR THIS INCIDENT FOR FOLLOWING REASONS: 1. I JUST GOT 60,000 MILES MAINTENANCE SERVICE WITH WONDRIES NISSAN IN THIS FEBRUARY AND THEY SHOULD FIND SOMETHING WRONG. 2. THIS IS UNNORMAL AND VERY DANGEROUS INCIDENT. IT WILL CAUSE A CAR ACCIDENT IF THIS HAPPENED ON THE FREEWAY OR CAUSE A FIRE, BECAUSE THE PARTS PROBLEMS. 3. THE CAR DESIGNER SHOULD PREDICT THIS KIND OF PROBLEM AND DESIGN THE SAFETY MEASURE. I HOPE YOU CAN INVESTIGATE THIS INCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#747693July 2, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WE HAVE HAD THREE SEPARATE INCIDENTS WHEN EITHER CLIMBING A MOUNTAIN OR DRIVING THROUGH HOT DESSERT CONDITIONS THAT OUR MINIVAN WOULD SUDDENLY STOP! THE AAA WORKER TOLD US THAT HE SEES THIS "ALL THE TIME" AND HAS TO DO "WEAK FUEL PUMPS" IN MINIVANS THAT FAIL WHEN STRESSED! OUR LAST INCIDENT WAS DANGEROUS OCCURRING ON HWY 40 TO BE REPEATEDLY STUCK WITH HIGH SPEED TRUCKS PASSING BY US. OUR NISSAN DEALER CHECKED HIS RECORD (A FEW MONTHS BACK)AND CONFIRMED THAT NISSAN WAS AWARE OF THIS PROBLEM BUT SAID THAT IT WOULD COST US >$700 TO FIX TO CHANGE THE FULE PUMP. THE LATEST NISSAN RECALL OF THE FUEL HOSE MAY ALSO HAVE SOMETHING TO DO WITH THIS ISSUE. WELL WE FOUND OUT THE HARD WAY IN THE HOT DESSERT SINCE THIS PROBLEM DOES NOT SURFACE DRIVING IN THE "COOLER" LOS ANGELES AREA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891563June 28, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 65 MPH ENGINE STALLED, VEHICLE LOST POWER BRAKES AND POWER STEERING. VEHICLE AT DEALER AT THIS TIME, CRANKSHAFT HAD BROKEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747407June 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICAL HAS FAILED ON ME FOUR TIMES SINCE I PURCHASED IT USED IN EARLY 2000, WHILE OPERATING UNDER HEAVY STRAIN AT HIGHER ELEVATIONS, THE ENGINE QUITS DEAD WITH NO NOTICE OF THE ON COMING FAILURE, I HAVE HAD IT INTO A DEALER TWICE FOR THE SAME PROBLEM AND THEY CAN NOT DIAGNOSE THE PROBLEM.IT IS DANGEROUS AND POSSIBLE A DEADLY SITUATION FOR ME AND MY FAMILY. I HAVE HAD THE FUEL PRESSURE REGULATOR CHECKED AND CHECKS OK. I WOULD NOT NOR WILL NOT SELL THIS CAR TO ANYONE UNDER IT'S CURRENT CONDITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747415June 26, 2001
STRUCTURE:BODY:DOOR
DOORS WILL LOCK ON THEIR OWN WITHOUT WARNING INCLUDING WHEN ENGINE IS RUNNING AND NO DRIVER AND/OR PASSENGERS ARE INSIDE. DEALER HAS REPLACED PARTS, BUT PROBLEM STILL EXISTS AND SEEMS TO BE GETTING WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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