Nissan Quest Complaints

2,121 consumer complaints on file.

#10080616July 8, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LATCHES/LOCKS ON SLIDING DOOR WOULD OPEN, WHENEVER THE VEHICLE PASSES OVER A ROUGH SURFACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079269July 4, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VENTILATION SYSTEM DOES NOT WORK PROPERLY. IT BLOWS HOT AIR ON ALL SETTINGS WITHOUT THE AIR CONDITIONING ON. NISSAN ACKNOWLEDGES THE PROBLEM EXISTS ON THIS MINIVAN BUT SAYS THERE IS NO FIX FOR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078956June 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE THE 2004 SL AND HAVE HAD TWO OCCURRENCES WHERE THE CAR HAS NO POWER AND ACCELERATED VERY SLOWLY FROM A STOPPED POSITION. THIS OCCURS THE FIRST TIME THE CAR IS TURNED ON AND DOES NOT STOP UNTIL THE CAR IS SHUT OFF. IT APPEARS THAT THE TRANSMISSION IS SLIPPING SINCE THE RPMS ARE HIGH, THE ENGINE IS REVVING, BUT THE CAR IS NOT MOVING. AFTER ABOUT 35-40 MPH IT BREAKS FREE. THE DEALER HAS WITNESSED THE PROBLEM, I TOOK IT STRAIGHT THERE THE 2ND TIME IT HAPPENED. THEY HAVE DONE NOTHING TO FIX IT, CAN'T DUPLICATE. I WENT TO BBB ARBITRATION AND LOST. I AM PURSING WITH AN ATTORNEY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078842June 26, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
(1) EVER SINCE BUYING THE VEHICLE ON MAY 1 2004, THE A/C SYSTEM ON THIS VEHICLE HAS BEEN PERFORMING POORLY. (2) ON A 100 TO 110 DEGREE DAY IN PHOENIX ARIZONA, THE A/C AT BEST CAN BLOW 60 TO 70 DEGREES OUT OF THE FRONT VENTS EVEN WHEN THE VEHICLE HAS BEEN DRIVEN FOR 1 HOUR. MY OTHER 2 VEHICLES AND MY FRIEND'S 2004 HONDA ODYSSEY ALL BLOW 40 DEGREES OUT OF THEIR FRONT VENTS. THE QUEST A/C SYSTEM IS UNACCEPTABLE ESPECIALLY WITH 6 MONTH TWINS IN THE VEHICLE SWEATING. THESE READINGS WERE MEASURED WITH A THERMOMETER. (3) THE QUEST HAS BEEN AT THE DEALERSHIP 4 TIMES. THE FIRST TIME THEY FOUND THE FREON LEVEL WAS UNDERCHARGED. THEY RECHARGED THE FREON AND CHECK FOR LEAKS IN WHICH NONE WERE FOUND. 2ND AND 3RD TIME, THE DEALERSHIP SAID THEY CANNOT DO ANYTHING SINCE THE A/C SYSTEM WAS OPERATING WITHIN THEIR SPECIFICATIONS. AT 104 DEGREES, THE A/C SYSTEM CAN BLOW 72 TO 78 DEGREES AND STILL BE WITHIN SPECIFICATIONS. THE SPECIFICATION RANGE IS UNACCEPTABLE WHERE OTHER VEHICLES CAN EASILY PERFORM BETTER. THIS IS BECOMING A SAFETY ISSUE LIVING IN A HOT CLIMATE. I BOUGHT THIS VEHICLE WITH MY TWINS IN MIND. IF WE KNEW THE A/C SYSTEM WAS GOING TO PERFORM POORLY THEN WE WOULD HAVE NOT PURCHASE THIS VEHICLE. 4TH TIME:AFTER CALLING 1800NISSAN1, WE TOOK THE QUEST TO ANOTHER DEALERSHIP FOR A SECOND OPINION. THEY CONSULTED WITH NISSAN ASSIST AND LOWER THE FREON PRESSURE. THIS DID NOT HELP. CALLED 1800NISSAN1 AGAIN AND THEY SAID THEY CANNOT DO ANYTHING ELSE. I'M AT THE END OF MY ROPE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079968June 25, 2004
SEAT BELTS:FRONT:RETRACTOR
THE FRONT LAP BELT ON PASSENGER'S SIDE WILL NOT RETRACT FROM THE RETRACTOR. THIS SITUATION LEAVES THE FRONT PASSENGER WITHOUT ANY RESTRAINT WHILE DRIVING OR IN A VEHICLE CRASH. DEALER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THE VEHICLE WAS TOO OLD TO LOCATE A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074341June 24, 2004
STRUCTURE:BODY:DOOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE SLIDING DOOR'S TOP PINS CAME OFF THE TRACK, WHICH RESULTED IN THE PASSENGER SLIDING DOOR DANGLING. ONLY THE BOTTOM HINGE WAS KEEPING THE DOOR ATTACHED TO VAN. *MR WHEN OPENED, THE PASSENGER SIDE SLIDING DOOR CAME OUT OF THE TOP TRACKS, LEAVING THE DOOR SUSPENDED ONLY BY THE BOTTOM SLIDING HINGE. THIS WAS WITHOUT WARNING, HOWEVER, THE DRIVER SIDE SLIDING DOOR HAD BEEN EXHIBITING SYMPTOMS OF TROUBLE WITH OPENING. THE ROLLERS IN THE TOP TRACKS HAD APPARENTLY BROKEN OFF THE PINS. THE CONSUMER REQUESTED REIMBURSEMENT OF THE AMOUNT OF THE REPAIR COST. OTHER PROBLEMS: THE RADIO DISPLY WAS INOPERATIVE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073733June 22, 2004
STRUCTURE:BODY:DOOR
DRIVER AND PASSENGER SIDE DOORS WOULD UNEXPECTEDLY OPEN AND CLOSE ON THEIR OWN WHILE THE CONSUMER WAS DRIVING. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE PASSENGER SIDE SLIDING DOORS DID NOT REVERSE IN DIRECTION WHEN AN OBJECT WAS ENCOUNTERED UNTIL THAT OBJECT WAS PUSHED TO 4-6 INCHES OF THE DOOR FRAME. (THE BUTTON SWITCH CAUSED THE DOOR TO CLOSE ON PEOPLE) THE CONSUMER WAS TOLD THAT THE DOOR WAS WORKING AS DESIGNED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078497June 20, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING DOES NOT FEEL LIKE IT IS BLOWING AS COOL AS IT SHOULD. ALSO, HOT AIR COMING FROM FLOOR VENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078387June 17, 2004
STRUCTURE
VEHICLE PURCAHSED 3/23/04. DISCOVERED LEAKS BEGINNING 4/11/04. VEHICLE HAS SINCE LEAKED ON FOUR SEPARATE OCCASSIONS. REQUESTED INFORMATION IS AS FOLLOWS: (1) NORMAL DRIVING, (2) FOUR SEPARATE LEAKS WITH EXTENSIVE WATER ENTRY INTO THE VEHICLE, (3) FIRST LEAK DEALERSHIP RESEALED DRIVER'S SIDE SKY-VIEW WINDOW (WINDOW IN ROOF ABOVE 2ND AND 3RD ROW SEATS), SECOND TIME THEY REPLACED THE WINDOW, THIRD TIME THE RESEALED THE LUGGAGE RACK ROOF MOUNTS AND FOURTH TIME THEY RESEALED THE REAR SIDE WINDOW ON THE DRIVER'S SIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078318June 16, 2004
FUEL SYSTEM, GASOLINE
I BOUGHT A 1995 NISSAN QUEST VAN WITH 30,000 MILES ON IT ABOUT 4 YEARS AGO(1999-2000). MY COMPLAINT IS THAT EVERY WINTER ON VERY COLD DAYS, WHEN WE TURN THE HEAT ON IN THE MORNINGS YOU CAN SMELL A VERY BAD RAW GAS SMELL. AFTER THE ENGINE WARMS UP IT WILL USUALLY GO AWAY BUT NOT ALWAYS AND SOMETIMES WHEN YOU COME TO A STOP IT WILL START AGAIN. I AM TALKING ABOUT A VERY STRONG GAS SMELL, NOT JUST A LITTLE BIT. IT IS ENOUGH THAT SOMETIMES WE HAVE TO GET OUT OF THE VEHICLE IT'S SO BAD. SOMETIMES WE ROLL THE WINDOWS DOWN, WHICH IS NOT VERY COMFORTABLE SEEING THAT IT USUALLY HAPPENS ON THE COLDEST DAYS. I HAVE TAKEN IT TO A LOCAL NISSAN DEALERSHIP 2 OR 3 TIMES AND THEY HAVE FIXED ALL THE RECALLS AND BULLETINS PUT OUT BY NISSAN ON PROBLEMS RELATED TO THIS. THESE NEVER WORKED. I ALSO TOOK IT TO ANOTHER AUTO REPAIR SHOP 3 TIMES TO HAVE IT FIXED. NOTHING HAS WORKED TO THIS POINT. THIS IS A LITTLE UNSETTLING THAT THE MANUFACTURER OF THE VEHICLE CANNOT EVEN FIND THE PROBLEM AND I CAN'T KEEP POURING MONEY INTO THIS VEHICLE AND NOT SEEING ANY RESULTS. NOR DO I FEEL COMFORTABLE ABOUT MY FAMILY RIDING AROUND IN THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075407June 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER VEHICLE IS STARTED AND PLACED INTO GEAR, DRIVE OR REVERSE, THE VEHICLE BARELY MOVES. THE ENGINE REVS NORMALLY BUT THE TRANSMISSION DOES NOT RESPOND. THE ONLY WAY TO REMEDY THE ISSUE IS TO TURN THE VEHICLE OFF AND RESTART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075439June 15, 2004
SEAT BELTS:REAR/OTHER, ELECTRICAL SYSTEM:WIRING, FUEL SYSTEM, GASOLINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I JUST WANTED TO STATE THAT I HAVE IDENTIFIED WITH MOST OF THE FAILURE PROBLEMS THAT ARE LISTED ON THE COMPLAINT PAGE. THE RIGHT REAR SEAT BELT HAS FAILED, IT WILL NOT PULLOUT OR RETRACT, AND NO ONE CAUSE THIS PROBLEM, IT IS A MALFUNCTION OF THE SAET BELT. THERE IS A SIGNIFICANT FUEL ODOR IN THE VAN FROM TIME TO TIME, NO PARTICULAR TIME NOTED. THE SLIDING DOOR DOES NOT LOCK AND UNLOCK PROPERLY, AND IT WILL LOCK BY ITSELF AND STICK, ALSO IT WILL NOT STAY IN THE OPEN POSITION CONSISTANTLY.MY BRAKE PADS ARE GOING OUT, IT MAY JUST BE NORMAL WEAR AND TEAR, BUT THEY SEEMED TO GO OUT ALL OF A SUDDEN. IN GENERAL IT MAKES ALL KINDS OF WHISTLING, GRINDING AND BUMPING NOISES WHEN DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073718June 14, 2004
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. WITHIN SECONDS OF PARKING THE VEHICLE A FIRE OCCURRED. THE VEHICLE DISPLAYED A DANGEROUSLY SLOW ACCELERATION AS IF THE TRANSMISSION WAS IN THE WRONG GEAR WHEN TRYING TO ACCELERATE THE VEHICLE. THERE WAS ALSO POOR FUEL ECONOMY (11.6 TO 12.1 MPG INSTEAD OF THE NORMAL 19-26 MPG). ALSO, WITHIN THE FIRST FEW WEEKS OF OWNERSHIP, THE POWER SLIDING DOOR ON THE RIGHT SIDE OPENED INDEPENDENTLY ON TWO OCCASIONS AND FAILED TO OPEN OR CLOSE ON SEVERAL OCCASIONS, THERE WERE PROBLEMS WITH THE CONTROL BUTTONS, THE RADIO TEXT DISPLAY ON THE DASH READ MALFUNCTION MULTIPLE TIMES AND SOMETIMES IT OCCURED WHEN THE ENGINE WAS STARTED. *AK *SC THERE WAS A PROBLEM WITH THE CATALYTIC CONVERTER. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10075189June 10, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD BOLTS BROKEN NISSAN REPLACED BOLTS 1800.00 20,000 MILES LATER SAME PROBLEM NISSAN SAYS NOT RESPONSIBLE BECAUSE IT HAD BEEN LONGER THAN 20,000 MILES AS FAR AS I CAN TELL NISSAN DID NOT USE THE NEW IMPROVED MANIFOLD BOLTS FOR THIS REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071494June 4, 2004
STRUCTURE
CONSUMER PURCHASED VEHICLE IN DECEMBER 2003, AND SOON AFTER, IT BEGAN TO RATTLE BEHIND THE DRIVER'S SIDE DOOR. CONSUMER NOTIFIED THE DEALER AND THEY FOUND NOTHING. THEN,CONSUMER CONTACTED A SECOND DEALER ,WHO ADJUSTED THE HINGE BECAUSE IT WAS LOOSE. VEHICLE RODE QUIETLY FOR ABOUT 3-4 WEEKS, THE IT STARTED TO RATTLE AGAIN. CONSUMER CALLED THE MANUFACTURER, AND WAS TOLD THAT A TECHNICAL SERVICE BULLETIN WAS ISSUED ON THIS PROBLEM, AND THAT HE SHOULD TAKE VEHICLE BACK TO THE DEALER. CONSUMER CALLED THE DEALER, AND DEALER MADE AN APPOINTMENT FOR THE FOLLOWING DAY TO HAVE VEHICLE INSPECTED. CONSUMER SAW MANY SIMILAR COMPLAINTS ON THE WEBSITE.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074738June 3, 2004
TIRES, STRUCTURE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A NEWLY PURCHASED 2004 NISSAN QUEST WITH CURRENT MILEAGE OF AROUND 4,800 MILES WHEN INCIDENT HAPPENED. WHILE DRIVING ON HIGHWAY, THE DRIVER SIDE REAR TIRE SUDDENLY BENT AND SMOKE CAME OUT. VAN WAS THEN TOWED BACK TO DEALERSHIP AND FOUND THAT THE CROSS MEMBER WAS BROKEN OFF. DEALERSHIP DENIED WARRANTY COVERAGE BECAUSE SERVICE MANAGER THOUGHT THAT SUCH DAMAGE MAY HAVE BEEN CAUSED BY A COLLISION, BECAUSE HE SAW A FEW LIGHT SCRATCHES AND A SMALLER THAN 2CM MARK ON THE RIM. I AM SURE THAT THE VAN WAS NOT HIT BY ANYTHING WHEN THE TIRE WAS BENT. THE SCRATCHES AND LITTLE MARK COULD BE CAUSED BY PULLING OVER TO SHOULDER WITH A BENT TIRE. I POINTED TO THE SERVICE MANAGER THAT THE JOINT OF THE BROKEN CROSS MEMBER WAS FULL OF RUST, A SIGN OF INCOMPLETE SEALED OVER A PERIOD OF TIME, OBVIOUSLY NOT A NEW DAMAGE CAUSED BY AN ACCIDENT. EVEN TRIED CONTACTING MANUFACTURER MANY TIMES, BUT NO SOLUTION WAS MADE BECAUSE MANUFACTURER MAKES DECISION BASED ON DEALERSHIP STATEMENT. ALSO, SQUEAKING NOISE HAS BEEN COMING OUT FROM REAR SLIDING DOORS, DEALERSHIPS STATED THAT THEY REMOVED DOORS BUT NO FINDING AND PROBLEMS STILL EXIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075521June 2, 2004
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING ON THE HIGHWAY FRONT SIDE CORNERING LAMP ON THE PASSENGER SIDE, THAT WAS LOCATED NEXT TO THE HEADLIGHTS SEPARATED AND FLEW OFF THE VEHICLE. THIS OCCURRED BECAUSE THE PLASTIC PIECE ON THE BACK SIDE OF CORNERING LAMP THAT HELD THE LAMP IN PLACE CRACKED. THE SCREWS WERE NOT LOOSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075473June 1, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DRIVING AT AN UNDETERMINED SPEED ABS LIGHT APPEARED ON THE DASHBOARD, RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER INFORMED THE DEALER ABOUT THIS ISSUE. HOWEVER, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074607June 1, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL
I BOUGHT THE VEHICLE IN NEW MARCH 2001. THAT NOVEMBER THE DRIVERS WINDOW STOPPED MOVING. I HAD TO HAVE MY DRIVERS WINDOW REGULATOR REPLACED, IT WAS DONE UNDER WARRANTY. A LITTLE MORE THAN A YEAR LATER THE PASSENGER REGULATOR NEEDED REPLACED. IN THE FALL OF 2003 THE DRIVERS WINDOW STOPPED MOVING AGAIN AND TWO MONTHS LATER THE PASSENGER WINDOW STOPPED. I HAVE SEARCHED JUNK YARDS FOR ONE BUT THEY DON'T HAVE THAT NEW OF A VEHICLE. AND WHEN I DO FIND ONE THE REGULATOR IS ALREADY BROKE. I HAVE SINCE THEN REPLACED THE PASSANGER WINDOW BUT I STILL CAN'T FIND A DRIVERS SIDE. THE WARRANTY ON THE REPLACEMENT PARTS WAS ONLY ONE YEAR. MY VEHICLE NOW IS 3 YEARS OLD AND OUT OF ITS WARRANTY. I SENT NISSAN A CERTIFIED LETTER AND THEY DECLINED TO HELP. I CAN BUY A NEW PART BUT AFRAID IT WILL GO BAD TOO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073006May 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CAR WAS STARTED AND BACKED INTO STREET, UPON SHIFTING TO DRIVE, THE CAR WOULDL NOT ACCELERATE. FEELS LIKE THE TRANSMISSION IS STUCK IN THIRD GEAR. VERY DIFFICULT TO GET THE CAR TO MOVE OUT OF TRAFFIC. CAR WAS THEN PARKED. UPON SHUTDOWN AND RESTART, TRANSMISSION FUNCTIONED NORMALLY. TAKEN TO THE DEALER ON MAY 12, WITH COPIES OF MESSAGES FROM EDMUNDS.COM FROM OTHER OWNERS WITH THE SAME PROBLEM AND SUGGESTION TO REPLACE TCM. BECAUSE DEALER COULD NOT DUPLICATE THE PROBLEM THEY WILL NOT REPLACE ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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