Nissan Quest Complaints

2,121 consumer complaints on file.

#10161065June 29, 2006
TIRES:TREAD/BELT
2004 NISSAN QUEST, PREMATURE FAILURE OF TREADS ON TIRES, TIRES HAVE NO TREAD WARRANTY AND A MONOPOLY EXISTS ON TIRE REPLACEMENT AS IT IS A SPECIAL MADE TIRE SIZE FOR NISSAN. BASICALLY TIRES ARE WORN OUT AT ONLY 33,000 MILES. GOODYEAR APPARENTLY MADE THESE TIRES DESIGNATED AS SPORTS TIRES BUT PLACED THEM ON A MINI VAN APPARENTLY JUST FOR NISSAN IN THE SIZE 225/65/16. HAVE BEEN UNABLE TO LOCATE ANY OTHER MANUFACTURER WHO MAKES THIS SIZE SO IT APPEARS TO BE A NISSAN/GOODYEAR EXCLUSIVE AND THUS A MONOPOLY ON THESE TIRES. GOODYEAR NOR NISSAN PROVIDE ANY TREAD WARRANTY THAT I'VE BEEN ABLE TO DETERMINE. GOODYEAR SAID DIRECTLY THAT THEY DO NOT PROVIDE A TREAD WARRANTY ON THIS TIRE. GOODYEAR INDICATES EXPECTED LIFE SPAN TO ONLY BE ABOUT 30,000 MILES. THIS WAS NOT INDICATED WHEN VEHICLE WAS PURCHASED AND NOT WHAT YOU WOULD EXPECT AS NORMAL TO REPLACE TIRES EVERY YEAR TO EVERY YEAR AND A HALF AT A COST OF OVER $700. I HAVE BEEN UNABLE TO GET NISSAN NORTH AMERICA HEADQUARTERS TO COMMUNICATE TO ME ANY INFORMATION AND LOCAL NISSAN DEALERS ARE ALSO SOMEWHAT CONFUSED OVER THE SIZE. CONSUMERS WHO EXPECT TIRES TO LAST A REASONABLE AMOUNT OF TIME UNDER GOOD DRIVING CONDITIONS DO NOT GET REASONABLE EXPECTATIONS OUT OF THESE TIRES AND MUST RETURN TO NISSAN/GOODYEAR FOR HIGH COST REPLACEMENTS FOR LOW QUALITY TIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160927June 27, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
PURCHASED THIS VEHICLE 3 MONTHS AGO, USED. WE HAVE HAD NOTHING BUT PROBLEMS SINCE. THE MAIN PROBLEMS ARE: THE ROOF LEAKS, WHETHER IT'S THE SUNROOF OR SOMETHING ELSE CAUSING THE LEAK REMAINS TO BE SEEN. DEALER CLAIMS NO LEAK FOUND, BUT EVERYTIME IT RAINS THERE IS WATER IN THE VAN, WHICH NOW REEKS OF MOLD. THE PASSENGER POWER SLIDING DOOR WILL NOT CLOSE PROPERLY ON THE FIRST TRY. IT KEEPS OPENING UP RIGHT AS IT GOES TO CLOSE. DEALER CLAIMS FIXED BUT STILL HAVE TO MAKE 2 OR 3 ATTEMPTS BEFORE IT WILL FINALLY WORK. DOOR WOULD NOT CLOSE AT ALL 2 TIMES IN THE LAST WEEK. MANUAL OVERRIDE DID NOT RELEASE THE DOOR. AFTER WAITING 5 MINUTES AND TRYING AGAIN, THE DOOR WOULD FINALLY SHUT. THE A/C DOES NOT BLOW OUT COOL AIR ON VERY HOT (OVER 80 DEGREES) DAYS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160811June 26, 2006
TIRES, TIRES:TREAD/BELT
NISSAN & GOODYEAR MONOPOLY ON 2004 QUEST TIRES. IT APPEARS THAT NISSAN CONTRACTED WITH GOODYEAR TO PRODUCE AN OEM PROPRIETARY 225/65/16 TIRE THAT ONLY GOODYEAR CARRIES AND ONLY IN ONE STYLE. WHEN REPLACING THE TIRES CONSUMERS HAVE LITTLE CHOICE BUT TO GO WITH THAT TIRE OR GO WITH A NON MANUFACTURER RECOMMENDED SIZE LIKE 235/60/16 WHICH COULD CAUSE ISSUES SUCH AS SPEEDOMETER READINGS OFF... AS FAR AS I CAN DETERMINE ONLY NISSAN QUESTS USE THIS 225/65/16 TIRE. TREAD WEAR ON THE GOODYEAR OEM TIRE IS VERY POOR CAUSING AN EARLIER THAN EXPECTED REPLACEMENT OF THE TIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160547June 22, 2006
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
2004 NISSAN QUEST SE WITH A MANUFACTURE DATE OF 03/29/04 JUST SPENT 30 TOTAL DAYS IN THE DEALER'S SHOP WHILE CERTIFIED NISSAN SERVICE PERSONNEL AND THE NISSAN TECH SUPPORT PEOPLE WORKED TO IDENTIFY THE CAUSE AND CORRECT RATTLING SLIDING DOORS THAT OPENED WHILE THE VEHICLE WAS OPERATING AT 45 MPH WITHOUT WARNING: DOORS THAT OPEN AND CLOSE CONTINUOUSLY WHILE PARKED UNTIL THE BATTERY IS DEAD; AND DOORS THAT ONCE THEY GET TO FULL OPEN STATUS BEGIN TO CLOSE WITHOUT WARNING AND ARE UNSTOPPABLE. I USE THREE CAR SEATS IN MY VAN AND DOORS THAT OPEN WHILE IN MOTION ARE VERY FRIGHTENING TO EVERYONE BUT SLIDING DOORS THAT SHUT WHILE LITTLE PEOPLE ARE CLIMBING IN AND OUT WITH NOT WAY TO STOP THEM IS MORE OF A LIFE SAFETY ISSUE. I WAS TOLD MY VEHICLE WAS NOT PART OF THE DOOR RECALL 04V186000 BECAUSE IT WAS MANUFACTURED AFTER THEY CORRECTED THE PROBLEM.??? I WILL UPDATE WHEN PROBLEM IS CORRECTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160340June 21, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SEATS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE STEERING WHEEL VIBRATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE FRONT ROTORS NEEDED TO BE RESURFACED. MANUFACTURER HAS BEEN ALERTED. THE CONSUMER STATED MULTIPLE COMPONETS SUCH AS THE NAVIGATION SYSTEM, THE GAS TANK, THE FRONT END OF THE CAR AND SEATS. UPDATED 07/17/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161556June 20, 2006
STRUCTURE:BODY:DOOR
THE CONSUMER'S DAUGHTER OPENED THE SLIDING DOOR OF THE 2000 QUEST INTENDING TO CLIMB INSIDE. THE HEAVY SLIDING DOOR FELL DOWN AND OUTWARD TOWARDS THE PASSENGER ALMOST INJURING HER. *TS ***NAR*** THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE CONSUMER WAS INFORMED THAT THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY BECAUSE THE VEHICLE HAD OVER 100,000 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160235June 20, 2006
AIR BAGS
THE PASSENGER SEAT ADVANCED AIR-BAG DOES NOT ACTIVATE WHEN I AM A PASSENGER IN OUR FAMILY VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160010June 16, 2006
UNKNOWN OR OTHER
PERSISTENT LEAKING FROM PULL DOWN COAT HOOK AREA EVERY TIME IT RAINS. DEALER HAS TRIED 7 TIMES TO REMEDY WITH NO SUCCESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159692June 13, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SIDE SEAT BELT LATCH BROKEN AND COMPLETELY UNUSEABLE. DEALER SAYS THEY WILL FIX IT "UNDER A LIFE TIME WARRANTY BECAUSE IT IS A SAFETY DEVICE AND HAS A LIFETIME WARRANTY". *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159730June 13, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
HAVE HAD A PROBLEM WITH DOORS AUTOMATICALLY LOCKING SINCE EARLY IN THE VEHICLE'S LIFE. ATTEMPTED TO TAKE IT IN PRIOR TO WARRANTY EXPIRATION BUT DEALER COULD NEVER REPLICATE PROBLEM, AND THUS WENT UNFIXED. NOW THE PROBLEM OCCURS REGULARLY. CAN UNLOCK DOOR WITH KEY (KEYLESS ENTRY NO LONGER WORKS) AND BEFORE WE GET THE DOOR OPEN, IT LOCKS AGAIN. ALL DOORS DO NOT ALWAYS LOCK WHEN FRONT LOCKS ARE ENGAGED. CAN LOCK VEHICLE, RETURN AND OPEN SIDE DOOR BEFORE FRONT DOOR IS UNLOCKED AND ALARM BEGINS SOUNDING. FOUND VERY SIMILAR COMPLAINTS POSTED AND KNOW PERSONALLY OF ONE OTHER OWNER WHO HAS THE EXACT SAME PROBLEM. VERY DANGEROUS SITUATION WITH CHILDREN IN THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159672June 12, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2004 QUEST, WHEN IT IS COLD OUT THE SIDE DOORS WONT OPEN, HAVE TO PULL ON THEM HARD AND THEN MAYBE EVENTUALLY THEY WILL OPEN, OR HAVE TO WAIT FOR THE VAN TO WARM UP ON THE INSIDE FOR DOORS TO BE ABLE TO OPEN. NOT A CONVENIENT PROBLEM WHEN CHILDREN NEED TO BE TAKE TO SCHOOL EARLY IN THE MORNING. TAKEN TO DEALERSHIP, AND TECHNICIAN ADVISED ME IT WAS A COMMON PROBLEM AND "DEAL" WITH IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159055June 5, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER SIDE SLIDING DOOR HANDLE BROKE OFF WHEN ATTEMPTING TO OPEN THIS DOOR. THE DOOR COULD NO LONGER BE OPENED FROM EXTERIOR. OPERATED INTERMITTENTLY FROM INSIDE AFTERWARDS. CLEARLY A SAFETY HAZARD DURING EMERGENCIES AS PASSENGERS COULD NOT EXIT VEHICLE VIA THIS DOOR ANY LONGER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158763June 1, 2006
AIR BAGS
THE SRS AIRBAG WARNING LIGHT WAS FLASHING WHEN I PURCHASED MY 2006 NISSAN QUEST SPECIAL EDITION (APRIL 1, 2006), THE DEALER NEVER INDICATED THAT IT WAS A PROBLEM AT THE TIME OF SALE. WHEN I READ THE MANUAL AT HOME, IT INDICATED THAT A FLASHING SRS AIRBAG WARNING LIGHT IS A PROBLEM AND THAT THE VEHICLE SHOULD BE SERVICED BY A DEALER TO AVOID SERIOUS INJURY. I HAVE BROUGHT IT TO THE DEALER (NORTH TEXAS NISSAN) FOR REPAIRS TWICE AND ONCE FOR DIAGNOSTICS (BANKSTON NISSAN OF DALLAS) BUT THE PROBLEM STILL PERSIST. I HAVE CALLED NISSAN NORTH AMERICA NUMEROUS TIMES REQUESTING THEM TO SEND A SPECIALIST BUT NEVER RECEIVED A CALL BACK WHICH I WAS TOLD WOULD BE WITHIN 24 HOURS OF MY CALLS. AFTER SENDING A LETTER TO NISSAN NORTH AMERICA REQUESTING THEM TO RE-PURCHASE THE VEHICLE PURSUANT TO TEXAS LEMON LAWS WHICH THEY RECEIVED ON MAY 12, 2006, I RECEIVED A WRITTEN REPLY THAT STATED THAT THEY ARE NOT IN A POSITION TO RE-PURCHASE MY VEHICLE AND TO CALL THEM TO SCHEDULE A TIME WHERE A SPECIALIST MAY INSPECT THE VEHICLE. I CALLED THEM AND THEY HAVE SCHEDULED AN APPOINTMENT FOR A SPECIALIST TO INSPECT THE VEHICLE ON JUNE 21, 2006. MY WIFE AND MY TWO TODDLERS HAVE BEEN RIDING IN AN VEHICLE WHERE THE AIRBAGS MAY GO OFF FOR NO REASON OR MAY NOT GO OFF IN AN ACCIDENT (BASED ON A STATEMENT FORM THE ASSISTANT SERVICE MANAGER OF BANKSTON NISSAN OF DALLAS) FOR THE PAST 2 MONTHS WITH LITTLE OR NO RESPONSE FROM NISSAN NORTH AMERICA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158354May 26, 2006
STRUCTURE:BODY
WATER HAS LEAKED INTO THE CAR FROM THE AREA OF THE SUNGLASS HOLDER ON TWO OCCASIONS. THE SUNGLASS HOLDER IS LOCATED IN THE MIDDLE RIGHT AT THE TOP EDGE OF THE WINDSHIELD. ON ONE OCCASION IT LEAKED AFTER WASHING THE CAR. ON THE SECOND OCCASION IT HAPPENED DURING A HEAVY RAINSTORM. THE DEALER WOULD NOT FIX OR INVESTIGATE THE PROBLEM FURTHER BECAUSE THEIR GLASS CONTRACTOR COULD NOT DUPLICATE THE PROBLEM USING A HOSE. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10158172May 24, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL STICKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158176May 24, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, STRUCTURE:FRAME AND MEMBERS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I PURCHASED A 2006 NISSAN QUEST ON MARCH 14, 2006 FROM NISSAN 112 IN MEDFORD, N.Y. AND I HAVE HAD NOTHING BUT A MULTITUDE OF PROBLEMS WITH THIS VEHICLE DUE TO MANY DEFECTS. I HAVE HAD TO HAVE THE CAR SERVICED 5 TIMES IN THE FIRST MONTH AND A HALF OF OWNERSHIP AND THERE ARE STILL MANY PROBLEMS THAT HAVE NOT AND CANNOT BE RESOLVED. I WAS TOLD BY NYS SENATOR LAVALLE'S OFFICE TO CONTACT YOU. VIN [XXX]-THE CAR SMELLS LIKE ROTTEN EGGS, TRANSMISSION SLIPS, BUCK AND JERKS CAUSING DELAY OF ACCELERATION. DOES NOT ALWAYS START ON FIRST KEY TURN, RUGS IN HATCH AREA STAINED FROM MULTIPLE LEAKS. "NEW" REPLACED COMPUTER MILEAGE DOES NOT MATCH ODOMETER MILEAGE THEREFORE SERVICE SCREEN IS USELESS. DASHBOARD CHIPPED AND NOT SET CORRECTLY, CAN SEE INSIDE. RADIO DOES NOT ALWAYS DISPLAY TITLE/ARTIST AND LETTERS BECOME SKEWED/BROKEN OR STUCK. TICKING SOUND THAT COMES FROM FRONT PASS. SIDE DASH. THERE IS BLACK GLUE ALL OVER EXTERIOR FROM RE-SEALING THE REAR WINDOW. *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157886May 19, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 NISSAN QUEST. EXCESSIVE SHAKE WHILE BRAKING, CONCERN FOR SAFETY PLUS IT WAS QUITE IRRITATING. VEHICLE WAS PURCHASED NEW JANUARY 2005, HAD 29,196 MILES ON IT. REQUIRED THE REPLACEMENT OF THE BRAKE PADS AND TURNING THE ROTORS AT A COST TO ME OF $339.98. DEALER AND MANUFACTURER REFUSED TO COVER IT UNDER THE 36,000 MILE WARRANTY, STATED THIS WAS "NORMAL" AND "NORMAL" MAINTENANCE NOT COVERED UNDER WARRANTY UNLESS A DEFECT IN "MATERIALS AND WORKMANSHIP". I CONTEND WORN OUT BRAKE PADS AND THE NECESSITY TO TURN THE ROTORS AT ONLY 29.196 MILES IS NOT NORMAL AND IS A DEFECT IN MATERIALS AND WORKMANSHIP AND SHOULD BE COVERED. A 2004 LAWSUIT ON NISSAN FOR INFINITI G35 PREMATURE BRAKE DEFECT IS SIMILAR TO MY PROBLEM AND IN THAT LAWSUIT NISSAN AGREED TO COVER REPAIRS UP TO 36,000 AND THAT'S WHAT THEY SHOULD DO IN THIS CASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156512May 1, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE AUTOMATIC SLIDING DOOR FAILED TO STOP WHEN OBJECTS WERE IN THE WAY. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156338April 27, 2006
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
MY MIDDLE DRIVERS SEAT BELT CLIP HAS BROKEN. ABOUT 3 MONTHS AGO THE SLEEVE IT IS IN STARTED TO SLIP AND COME LOOSE. UNTIL IT FINALLY CAME OFF AND FEEL APART. I WENT TO THE DEALER, AT FIRST THEY TOLD ME IT WAS NOT UNDER WARRANTY THEN WHEN I TOLD HIM IT HAD A LIFETIME WARRANTY HE CHECKED ON IT AND SCHEDULED ME WITH A SERVICE APPOINTMENT IN A WEEK. WHEN I BROUGHT IT IN FOR SERVICE, I WAS TOLD THEY NEEDED TO ORDER A PART AND IT WOULD TAKE A WEEK OR SO. IT HAS NOW BEEN 16 DAYS AND I HAVE NOT BEEN TOLD THE PART IS IN. WHEN I CALLED THEY PUT ME TO PARTS, BUT NO ONE ANSWERED AFTER 5 MINUTES. I CALLED THEM BACK AND DID NOT GET ANY ANSWER FROM THE SERVICE DEPARTMENT. NO ONE SEEMS CONCERNED THAT MY MINI VAN, WHICH IS USED TO HAUL CHILDREN, DOES NOT HAVE A WORKING SEAT BELT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156191April 26, 2006
TIRES
WE HAD OUR TIRES ROTATED AND BALANCED ON A FRIDAY. ON SATURDAY MORNING WE ATTEMPTED TO TRAVEL 110 MILES NORTH OF OUR CITY. TRAVELING AT 75 MPH OUR FRONT LEFT BRIDGESTONE TIRE BLEW OUT. WE HAD NO INDICATION OF DRIVING OVER ANYTHING AT THE TIME. WE HAD TRAVELED ABOUT 8 MILES FROM OUR HOME WHEN THIS OCCURRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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