Nissan Quest Complaints

2,121 consumer complaints on file.

#10549839October 28, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
VEHICLE RAN OUT OF GAS EVEN THOUGH THE FUEL GAUGE READ JUST BELOW 1/4 TANK AND THE LOW FUEL LIGHT DID NOT COME ON. *TR ..UPDATE 04-10-14 *BF THE DEALER FINALLY REPLACED THE FUEL SENDING UNIT. UPDATED 07/23/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549291October 23, 2013
ELECTRICAL SYSTEM
THE ODOMETER JUST STOP DISPLAYING THE MILEAGE, TEMP AND FUEL. AFTER ABOUT 10 MONTHS THE STEREO STOP WORKING, WHEN I LOOKED AROUND IN THE INTERNET I NOTICED THAT MANY OWNERS OF THE QUEST WERE HAVING THAT PROBLEM , THE CONSOLE HAS THE RADIO AND ODOMETER INTEGRATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544787September 21, 2013
UNKNOWN OR OTHER
THE ODOMETER AND FUEL GAUGE LED DISPLAY, EITHER VANISHES COMPLETELY OR SHOWS CORRUPTED INFORMATION. THIS WILL REMAIN FOR SOMETIME AND THE GET FIXED ON ITS OWN, THIS KEEPS ON HAPPENING FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543349September 12, 2013
ENGINE, POWER TRAIN
WHILE SLOWING DOWN AT THE INTERSECTION TO MAKE A RIGHT TURN, THE VEHICLE LOST POWER AND WOULD NOT DRIVE MORE THAN 10 MPH AND FINALLY COMING TO A COMPLETE STALL AFTER ENGINE DIED. RESTART THE ENGINE AND DROVE NORMAL. IT HAS INTERMITTENTLY CONTINUE TO HAPPEN AT RANDOM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533700August 5, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 NISSAN QUEST. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THERE WAS A THUMPING NOISE HEARD WHEN APPLYING THE BRAKES WITH THE ILLUMINATION OF THE BRAKE, ABS, AND TRACTION CONTROL WARNING LIGHTS. THE VEHICLE WAS TAKEN THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526445July 23, 2013
ENGINE
IT WAS A NOISE COMING UNDER THE CAR WE TAKE TO MECHANIC .THEY TOLD ME TIMING CHAIN IS LOOSE DON'T DRIVE LIKE THIS IT IS DANGER 3500 DOLLARS TO FIX IT . WE TAKE IT TO THE NISSAN THEY SAID THE SAME . ASKING LOTSOF MONEY TO FIX IT . THIS PROBLEM IS MANUFACTURE FAULT BUT SEEMS LIKE THEY DON'T CARE. NO MORE NISSAN FOR ME I HAVEN'T FINISH PAYMENT YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531525July 23, 2013
STRUCTURE:BODY, ENGINE, SERVICE BRAKES, VEHICLE SPEED CONTROL
MY CAR RANDOMLY ACCELERATED ON 2 OCCASIONS , MAY 30, 2013 AND JUNE 27, 2013. THE FIRST INCIDENT RESULTED IN A CRASH, HITTING A POLE, TREE, AND ANOTHER VEHICLE. 2ND INCIDENT WAS A NEAR MISS, ALMOST HAD A HEAD ON COLLISION WITH ANOTHER VEHICLE. MY 9 YEAR OLD SON AND I WERE IN THE CAR. NO RESOLUTION FROM NISSAN. THEY ARE NOT CONCERNED ABOUT SAFETY. WANT ME TO TAKE CAR BACK WITHOUT ANY EXPLANATION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10525589July 18, 2013
ELECTRICAL SYSTEM, ENGINE
ON JUNE 26TH 2013 THE VEHICLE EXPERIENCED TOTAL LOSS OF POWER WHILE DRIVING AND THERE WAS A CORRESPONDING STRONG ELECTRICAL BURNING SMELL. FORTUNATELY THE VEHICLE WAS ABLE COAST OFF THE MAIN ROAD AND THE FAMILY WAS ABLE TO EXIT SAFELY. NO FIRE STARTED BUT CAR WOULD NOT RESTART. CAR WAS TOWED TO NISSAN WHERE THEY IDENTIFIED THE PROBLEM AS THE GROUND BATTERY CABLE BEING PULLED OFF THE TRANSMISSION MOUNTING POINT. THE BATTERY CABLE WAS REPLACED WITH A MODIFIED DESIGN THAT PREVENTS THIS FROM OCCURRING, THE DAMAGE CAUSED BY THE GROUND WIRE BREAKING WAS $2,871 WHICH INCLUDED THE GROUND WIRE, 6 IGNITION COILS, ECM, IPDM AND LABOR. THERE IS A TSB NTB06-075 FOR QUEST MODELS 2004-2007, HOWEVER THE 2008 HAD THE SAME DESIGN AS INDICATED IN THE TSB. THE VEHICLE HAD BEEN IN AT ST CHARLES NISSAN AS RECENTLY AS 6 WEEKS EARLIER AND THE 27-POINT NISSAN INSPECTION HAD BEEN PERFORMED WHICH WAS SUPPOSED TO INCLUDED THE BATTERY CABLE. NO ISSUES WERE FOUND WITH THE BATTERY CABLE SO EITHER THE INSPECTION WAS NOT THOROUGH OR THERE WAS CATASTROPHIC WIRE FAILURE CAUSED BY EXCESSIVE DRIVETRAIN MOVEMENT. THE VEHICLE SMELLED LIKE IT COULD HAVE CAUGHT ON FIRE WHICH IT UNFORTUNATELY DID NOT. LOSING ALL POWER INSTANTANEOUSLY WITHOUT ANY PRIOR SYMPTOMS OR SERVICE ENGINE LIGHTS IS CONCERNING FOR THIS COULD HAVE JUST AS EASILY HAPPENED IN AN INTERSECTION OR WHERE THE VEHICLE WAS NOT SAFELY ABLE TO AVOID OTHER VEHICLES. THE DAMAGED PARTS HAVE BEEN RETAINED IN CASE NHTSA WOULD LIKE TO INSPECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525288July 17, 2013
UNKNOWN OR OTHER
I WAS AT MY SISTER HOUSE HAD DROVE FORWARD TO BACK UP, BEFORE I COULD PUT IT IN REVERSE THE MINIVAN JUST LUNGED FORWARD INTO HER DECK. THE DECK WAS DEMOLISH. I TURN THE WHEEL TO KEEP FROM GOING THROUGH HER HOUSE. IT WAS OUT OF CONTROL I APPLIED MY BRAKES IT DID NOT STOP I TURNED THE WHEEL IT WAS HEADED CROSS HER YARD TOWARD DITCH INTO SOME TREES .I PUSH THE BUTTON TO TURN OFF IT STOPPED. IT TORE UP THE FRONT END DRIVER SIDE. THE RADIATOR WAS LEAKING.I CONTACT NISSAN THEY SAID WOULD HAVE TO TALK TO MY INSURANCE COMPANY. I DO NOT KNOW RESULTS YET.I AM SCARED TO DRIVE IT EVEN IF IT GET FIX.THAT WAS A SCARY MOMENT . MY DAUGHTER WAS WITH ME. SHE WAS JUST LOOK IN A PANIC. I WAS SAYING I CAN NOT STOP IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10525325July 17, 2013
FUEL/PROPULSION SYSTEM
IN APRIL 2012 THE NISSAN QUEST STOPPED IN THE MIDDLE OF TRAFFIC - THE NISSAN DEALERSHIP DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED ALONG WITH THE SENSOR - CHARGED $694.00. ON JULY 8TH THE CAR STOPPED AND THE FUEL GAUGE INDICATED A HALF A TANK OF GAS. I PUT GAS IN THE CAR BUT THE GAUGE DID NOT MOVE. IN RESEARCHING THIS ISSUE THERE WAS A RECALL ON THE 2007 NISSAN QUEST BECAUSE OF THE FUEL GAUGE. NISSAN UNWILLING TO REPAIR VEHICLE. THE FIRST TIME THIS OCCURRED IT WAS VERY DANGEROUS, VEHICLE STOPPED IN THE MIDDLE OF A BUSY ROAD - POLICE HAD TO BE CALLED TO GET MY WIFE AND DAUGHTER OUT OF VAN UNTIL VEHICLE COULD BE TOLLED. NISSAN STATES MY VIN # IS NOT ONE OF THE RECALLED 2007 NISSAN QUEST VANS. IF YOU HAVE A RECALL ALL VANS SHOULD BE COVERED AND HOW DO THEY GET TO PICK AND CHOOSE WHICH ONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523139July 3, 2013
POWER TRAIN, ENGINE
RATTLING NOISE THAT INCREASES AS I ACCELERATE. I ASSUMED IT WAS PART OF THE EXHAUST SYSTEM ONLY TO FIND OUT IT IS A TIMING CHAIN ISSUE WHICH CAN COST AT A MINIMUM OF $1800 FOR LABOR THAT DOES NOT INCLUDE PARTS. I HAVE CONTACTED SEVERAL MECHANICS IN MY AREA AND THEY WON'T EVEN DEAL WITH THIS ISSUE DUE TO THE WAY NISSAN HAS PUT THE TIMING CHAIN IN THE 2004 QUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522748July 1, 2013
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE LOST SPEED DRAMATICALLY ON THE ROAD. CAR WOULD NOT DRIVE MORE THAN 10 MPH, NO INCREASE IN RPMS WITH ACCELERATOR DEPRESSED. MECHANIC REPORTS ECM FAILED WHILE DRIVING DUE TO RUST DEVELOPMENT. ECM IS PLACED IN UNPROTECTED LOCATION DIRECTLY UNDER WINDSHIELD DRAIN. NISSAN OFFERS NO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519396June 11, 2013
STEERING, SERVICE BRAKES, HYDRAULIC
STEERING WHEEL STARTED SHAKING WHEN I WOULD PRESS THE BRAKE. SO TOOK THE VAN TO MY MECHANIC SAID MY ROTOR NEEDED REPLACING. WHILE SINCE THEN I HAD TO REPLACED THE FRONT ROTORS FIVE TIMES. THEY KEEP GETTING BENT. THE STEERING WHEEL SHAKING STOP WITH NEW ROTORS AND START WHEN ROTORS BEND AGAIN. AND YES THE SHAKING IS UNCONTROLLABLE WHEN IT HAPPENS. SOME ONE TOLD ME THE NISSAN SENTRA HAD THAT TYPE OF PROBLEM TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514175May 29, 2013
SUSPENSION, ENGINE
DURING REGULAR OIL CHANGE DEALER ADVISED LOWER "A" ARM OF SUSPENSION AND LEFT SIDE ENGINE MOUNT WERE DEFECTIVE AND NEEDED CHANGE. I RESPONDED I HAD EXTENDED WARRANTY GO AHEAD. DEALER STATED THERE WAS NO EXTENDED WARRANTY, I NEEDED TO PAY CASH FIRST. I INSISTED THE DEALER SEND SOMEONE TO THE CAR A COPY OF THE EXTENDED WARRANTY WAS IN THE GLOVE COMPARTMENT. THE DEALER FINALLY ACCEPTED THERE WAS AN EXTENDED WARRANTY. THE ANOMALY IS THAT THE OIL DRAIN AND FILTER ARE IN IMMEDIATE PROXIMITY TO THE SUSPENSION AND ENGINE MOUNT AND THE DEFECTS WERE NOT DETECTED DURING PREVIOUS OIL CHANGES. IT WAS ONLY AFTER THE FACTORY WARRANTY EXPIRED THE DEFECTS WERE FOUND. THE DEALER EXPECTED NO WARRANTY EXISTED AND THEREFORE CASH WOULD NEED TO BE PAID. CASH PAYMENT FOR NON-WARRANTY IS KEPT SOLELY BY THE DEALER. MY CONCERN IS THE DEFECTS WERE FOUND WHILE THE VEHICLE WAS STILL UNDER FACTORY WARRANTY AND WE WERE SENT BACK OUT ONTO THE HIGHWAY IN A DEFECTIVE VEHICLE WAITING FOR THE FACTORY WARRANTY TO EXPIRE. THERE IS A POSSIBILITY DEALERS ARE SENDING DANGEROUS CARS BACK OUT ONTO THE HIGHWAY WAITING FOR FACTORY WARRANTIES TO EXPIRE AND NOT HAVE TO SPLIT REPAIR FEES WITH CORPORATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513718May 28, 2013
ENGINE, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
THE RATTLING NOISE BEGAN AT 45,000 MILES. WHEN I ACCELERATE, A RATTLING CHAIN SOUND IS HEARD FROM THE ENGINE AREA. I CURRENTLY HAVE 50,000 MILES ON MY 2007 NISSAN QUEST. IT HAS TO BE REPLACED OR IT WILL EVENTUALLY DO DAMAGE TO THE ENGINE. IT'S AN 8 HR PROCESS. IT'S ESTIMATED AT $1800 FOR THE REPAIR. THE TIMING CHAIN NEEDS TO BE REPLACED AND THERE'S NO RECALL. THERE IS A REPAIR BULLETIN OUT BUT NO RECALL. THE SPEEDOMETER READS 20-25MPH WHEN IT'S AT "PARKED" AND SOMETIMES WHEN THE ENGINE IS TURNED OFF. I AM DRIVING 60MPH ON A LOCAL ROAD AND 100MPH ON THE FREEWAY. THE REAR BLOWER TURNS ON BY ITSELF WHEN I TURN ON THE ENGINE. I HAVE TO SHUT OFF THE ENGINE AND THE BLOWER TURNS OFF. THE FRONT BLOWER IS OFF DURING THE ENTIRE TIME. THESE ARE REPAIRS THAT HAVE BEEN EXPERIENCED BY OTHER OWNERS AND YET THERE'S NO RECALL, ONLY SERVICE BULLETINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513855May 28, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE LAST DIGIT ON THE ODOMETER READING ON THE CAR IS NOT READABLE. I'VE SEEN SEVERAL CARS WITH THIS PROBLEM. I CALLED NISSAN AND THEY OPENED A CASE. THE CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513858May 28, 2013
ELECTRICAL SYSTEM
THE LAST NUMBER ON THE ODOMETER READING IS NOT READABLE. I HAVE SEEN SEVERAL CARS WITH THIS SAME PROBLEM. I CALLED NISSAN AND THEY OPENED A CASE. THE CASE NUMBER IS [XXX]. A NISSAN DEALER IN PENNSYLVANIA CALLED ME AND TOLD ME IT CAN NOT BE FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513670May 27, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I REALIZED THAT I WAS GOING FASTER THAN ALL CARS AROUND ME ON ROAD. UPON CHECKING WITH GPS ON IPHONE AND TOMTOM GPS DEVICE , THE VEHICLE INDICATED 60MPH ON SPEEDOMETER, BUT BOTH GPS DEVICES INDICATED 70MPH. I VARIED SPEED AND FOUND THE VEHICLE IS GOING 10MPH FASTER THAN INDICATED ON SPEEDOMETER AT 30-70MPH RANGE. THE CLUSTER INCLUDING SPEEDOMETER DIED AND WAS REPLACED 1 MONTH AGO. THE NEW ONE IS FAULTY AGAIN OR SET-UP WRONG. THIS IS DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513485May 25, 2013
ENGINE, ELECTRICAL SYSTEM
MY CAR HAD NO PREVIOUS PROBLEMS AS COULD BE SEEN. I BOUGHT IT OFF THE LOT AT 72,000 MILES. I STOPPED IN THE LEFT HAND LANE AND THE CAR JUST STALLED. I SAW BLACK SMOKE AND THOUGHT I WAS OVERHEATING BUT THERE WHEN I LOOKED IT WAS NOT. I WAS AT A VERY BUSY INTERSECTION WITH MY 10 YEAR OLD DAUGHTER IN THE CAR. I DECIDED EVEN THOUGH IT WASN'T OVERHEATING TO TAKE A LOOK AT THE ENGINE. WHEN I GOT OUT UNDER THE HOOD WAS ALL ORANGE FROM FIRE. IT THEN PROCEEDED TO BLOW UP THE WHOLE INSIDE AND IT TOOK ABOUT 10-15 MINS. FOR THE FIRE DEPT. TO PUT THE ROARING FIRE OUT. I THANK GOD WE WERE NOT INSIDE. I LOST THE WHOLE ENTIRE CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10513356May 23, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
FUEL GAUGE STOPPED WORKING, BACKUP SENSORS STOPPED WORKING, AND ALOT OF ELECTRICAL ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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