Nissan Quest Complaints

2,121 consumer complaints on file.

#10614938July 21, 2014
STEERING
TL* THE CONTACT OWNS A 2000 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL STARTED TO VIBRATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THE TIRES WERE ROTATED AND AN ALIGNMENT WAS PERFORMED. HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614870July 20, 2014
POWER TRAIN
TRANSMISSION SLIPPED WHEN ACCELERATING. ALMOST CAUSED CRASH DUE TO HAVING TO STOP AND LET TRAFFIC CONTINUE BECAUSE STUCK IN MIDDLE OF ROAD. FLUID LEVEL AND COLOR CHECK AND FINE. DID THIS SEVERAL TIMES INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614871July 20, 2014
ENGINE
ISSUE WITH TIMING CHAIN NOISE WHEN CAR STARTS. FAULTY TIMING CHAIN IDLER AND TENSIONER CAUSES TIMING CHAIN TO BE SLOPPY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610671July 15, 2014
FUEL SYSTEM, GASOLINE
CAR STALLED OUT ON THE HIGHWAY, WITH THE GAS GAUGE SHOWING SLIGHTLY LESS THAN 1/4 TANK REMAINING IN THE TANK. WAS ABLE TO COAST TO A STOP WITHIN WALKING DISTANCE TO GAS STATION. TANK TOOK A FULL 20 GALLONS (MAX CAPACITY), AFTER WHICH THE CAR RAN FINE. THIS OCCURRED LESS THAN TWO WEEKS AFTER HAVING MY FUEL PUMP AND INJECTORS REPLACED. NISSAN CLAIMS THERE IS NO CONNECTION BETWEEN THESE INCIDENTS. NOW I'M WONDERING IF MY ORIGINAL INCIDENT ACTUAL WAS A FUEL PUMP, OF IF I SIMPLY RAN OUT OF FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610731July 15, 2014
FUEL/PROPULSION SYSTEM
WE WERE TRAVELING ON THE HIGHWAY WHEN OUR TRIP ODOMETER SAID THAT WE STILL HAD 60MILES TO E AND THEN SUDDENLY STALLED. WE WERE ABLE TO PULL OVER BUT HAD NO CLUE WHAT HAPPENED SINCE IT SAID WE STILL HAVE GAS. WE CALLED OUR ROADSIDE ASSISTANCE WHO BROUGHT US GAS ALONG JUST IN CASE AND AFTER PUTTING THE GAS IN, THE CAR STARTED BACK UP. JUST THIS MORNING HOWEVER 7/15/2014 MY GAS GAUGE WAS SUDDENLY ALMOST AT E WHEN THE NIGHT BEFORE I WAS JUST UNDER A HALF A TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610737July 15, 2014
POWER TRAIN
COMING HOME FROM CHURCH WITH MY FAMILY I WAS SLOWING DOWN TO MAKE A TURN AT AN INTERSECTION AND VAN STARTED JERKING IN THE MIDDLE OF THE INTERSECTION AND WOULD NOT ACCELERATE AS I WAS CROSSING INTERSECTION. SERIOUS SAFETY ISSUE FOR MY FAMILY AND OTHERS ON THE ROAD. IF NISSAN WANTS TO HOLD UP THEIR NAME AND KEEP THEIR CUSTOMERS, THEY NEED TO RECALL THESE VEHICLES AND REPAIR THEM IMMEDIATELY BEFORE SOMEONE DIES FROM THEIR MALFUNCTIONING VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610449July 14, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A WALL. THE CONTACT SUSTAINED INJURIES AND THE VEHICLE WAS DAMAGED EXTENSIVELY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A LOT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 42,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10608182July 3, 2014
FUEL SYSTEM, GASOLINE
MY 2007 NISSAN QUEST FUEL GAUGE INDICATOR DISPLAYS INACCURATE FUEL INFORMATION AND STALLED AND BEGAN TO HESITATE BECAUSE THE FUEL TANK WAS EMPTY. I TOOK MY VEHICLE TO THE NISSAN DEALER,WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE SENDING UNIT WITH FUEL PUMP NEEDED TO BE REPLACED. I CONTACTED NISSAN CONSUMER REPORT OF THE FAILURE, AND THE VEHICLE WAS NOT REPAIRED.THE APPROXIMATE FAILURE AND CURRENT MILEAGE IS 93,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605022June 22, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
MY WIFE WAS DRIVING THE CAR WITH KIDS IN BACK, AT TRAFFIC SIGNAL SHE STOPPED AT LEFT LANE TURN LEFT. WHEN LEFT GREEN SIGNAL WAS GIVEN, SHE RELEASED BRAKES AND COULDN'T MOVE AS INTENDED. SHE DESCRIBED TO ME THAT ENGINE WAS RUNNING AND AS IF ALL BRAKES WERE ENGAGED. SHE MADE SLOWLY LEFT TURN DRAGGING CAR AND STOPPED AT RIGHT SIDE OF THE ROAD AND CALLED ME ASKING THAT SHE IS UNABLE TO MOVE THE CAR AND ENGINE IS STILL RUNNING. SHE ALSO INFORMED THAT CAR IS AT SAFE AREA OF ROAD AND COULD ABLE TO GET OUT AND WALK TO KIDS ACTIVITY SCHOOL. UPON ARRIVAL AT THE LOCATION, COULDN'T START AND CALLED FOR AAA HELP. AAA TESTED BATTERY AND IT WAS OKAY; FUEL GAUGE WAS SHOWING SLIGHTLY BELOW TANK MARK. ASKED AAA TO TOW THE CAR TO MY HOME AS IT WAS GETTING LATE IN EVENING. WHILE LOOKING FOR DETAILS ON INTERNET FOR POSSIBLE CAUSES I NOTICED POSSIBILITIES OF WRONG FUEL INDICATION. SO ADDED A GALLON FUEL AND CAR STARTED AND WORKED NORMALLY. I AM PLANNED TO SWITCH THE CAR WITH MY WIFE TO TEST THIS CAR NEXT FEW WEEK FOR SAFE OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604802June 20, 2014
TIRES
OUR TIRE WENT FLAT. WE FOUND OUT A "SPECIAL" DEALER HAD TO REPAIR/REPLACE THE TIRE & THERE WAS NO SPARE DUE TO US HAVING "RUN-FLAT" (MICHELIN PAX) TIRES. WE GOT A LIST OF THE ONLY 3 DEALERS AROUND OUR AREA THAT ARE CERTIFIED FOR THESE TIRES BUT WHEN WE CALLED THEM THEY TELL US THESE TIRES HAVE BEEN DISCONTINUED. NO BIG DEAL EXCEPT WE FIND OUT THIS RU-FLAT TIRE IS THE ONLY TIRE THAT CAN FIT ON THIS RIM!! & THIS RIM IS THE ONLY RIM THAT CAN FIT ON THIS VAN!! WHAT!!!!!!!!!!! SO I HAVE A FLAT TIRE & NOW MY VAN IS IMMOBILE & IRREPARABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604365June 18, 2014
SUSPENSION, ENGINE AND ENGINE COOLING
CAR HAS BEEN BOUGHT IN 2010, IT HAD ALL THE TIME SUSPENSION PROBLEMS, NOW APPEARED A/C COOLING SYSTEM IS NOT WORKING. DOES IT HAVE ANY WARRANTY FOR IT? VEHICLE HAS ABOUT 115,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604420June 18, 2014
ELECTRICAL SYSTEM
WHILE DRIVING MY 2007 NISSAN QUEST (DURING RUSH HOUR) MY VAN SUDDENLY SHUT DOWN AND JUST GLIDED UNTIL I CAME TO A COMPLETE STOP. KEEP IN MIND MY GAUGE WAS SHOWING THAT I HAD A HALF A TANK? LUCKILY I WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD, IF NOT IT COULD HAVE BEEN VERY DANGEROUS FOR ME AND MY KIDS. THEY REALLY SHOULD DO SOMETHING ABOUT THIS , MECHANICS CANT FIGURE IT OUT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598275June 14, 2014
FUEL/PROPULSION SYSTEM
MY WIFE AND KIDS WERE DRIVING ABOUT 25 TO 35 MILES OF SPEED ALL OF SUDDEN VEHICLE WAS STALLED. AFTER TOWING VEHICLE TO HOME FOUND THAT FUEL GUAGE DOESN'T SHOWING THE CORRECT FUEL LEVEL. BY GOD GRACE NOTHING HAPPENED TO MY FAMILY OTHERWISE IT WOULD HAVE BEEN ACCIDENT THAT TOO NARROW BRIDGE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597201June 9, 2014
FUEL SYSTEM, GASOLINE
THE 2007 NISSAN QUEST FUEL GAUGE WILL SUDDENLY REPORT EMPTY AND THE SERVICE ENGINE SOON LIGHT COMES ON WHEN THE TANK IS KNOWN TO BE FULL. THE FUEL PUMP WAS REPLACED AT A COST OF $750.00. WITHIN A WEEK THE SAME PROBLEM OCCURRED. THE FUEL PUMP IS BEING REPLACED AGAIN UNDER A PARTS WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595425June 1, 2014
ELECTRICAL SYSTEM
DROVE IT TO A PARK ABOUT 1:00 P.M. STAYED THERE TIL ABOUT 3:00 PM GOT HOME PARKED IN FRONT OF HOUSE ON STREET. WENT IN BACK YARD FOR A BBQ ABOUT 20 TO 30 MINUTES LATER NOTICED IT STARTED TO SMOKE UNDER HOOD TOWARD THE REAR OF ENGINE COMPARTMENT ON PASSENGER SIDE ABOUT WHERE PASS. FEET WOULD BE OR BEHIND GLOVE BOX. WITHIN 5 MINUTES WE HAD FLAMES AND BY THE TIME THE FIRE DEPT GOT HERE IT WAS A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10595023May 30, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT AFTER REFUELING, THE FUEL GAUGE DISPLAYED THAT THE VEHICLE WAS EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE SENSORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. DR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595029May 30, 2014
FUEL SYSTEM, GASOLINE
MINUTES AFTER FILLING MY NISSAN QUEST'S FUEL TANK, I DROVE ONTO THE FREEWAY I THEN OBSERVED MY GAS GAUGE DROP TO EMPTY AND THE " LOW FUEL " LIGHT COME ON AS WELL AS THE CHECK ENGINE LIGHT. WHEN I REACHED MY DESTINATION AND TURNED THE VEHICLE OFF AND BACK ON AGAIN TO SHOW MY BROTHER THE PROBLEM EVERYTHING WAS NORMAL AGAIN. A FEW DAYS LATER I WAS DRIVING HOME ON THE FREEWAY AND RAN OUT OF GAS HAVING TO CALL THE STATE POLICE.THERE WAS NO INDICATION THAT I WAS LOW ON FUEL. I VISITED A MECHANIC AND HE TOLD ME THE COMPLEXITY OF THE FUEL SYSTEM AND THE DIFFERENT SENSORS AND ADVISED ME TO REPORT THIS PROBLEM. ON MAY 20TH I AGAIN FILLED UP THE TANK AND THE FUEL INDICATOR LIGHT CAME ON AS WELL AS THE CHECK ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594288May 27, 2014
ENGINE
I PURCHASED THIS VAN BRAND NEW AND AFTER A COUPLE YEARS BEGAN TO HEAR A SUBTLE TAPPING NOISE EVERY SO OFTEN COMING FROM THE ENGINE. I WAS TOLD ITS A LIFTER TAPPING AND MAY COME AND GO BUT NOT WORTH REPAIRING BECAUSE IT WILL COST A LOT OF MONEY AND IT REALLY DOESN'T EFFECT PERFORMANCE. AFTER ANOTHER YEAR OR 2 THE NOISE GOT REALLY LOUD AND THE CHECK ENGINE LIGHT CAME ON. AFTER DOING RESEARCH ONLINE I FOUND HUNDREDS/THOUSANDS OF COMPLAINTS ABOUT THE SAME THING. COME TO FIND OUT WE ALL HAD THE SAME ISSUE, THE TIMING CHAIN TENSIONER WAS NOT APPLYING THE CORRECT AMOUNT OF PRESSURE TO THE GUIDE DUE TO A DEFECT IN ENGINE DESIGN THAT CAUSES THE PLASTIC ON THE GUIDE TO BREAK AND SLIP DOWN. THIS CAUSES SLACK IN THE TIMING CHAIN WHICH IN TURN CAUSED THE RAPID TAPPING NOISE AS IT STRUCK THE INSIDE OF THE ENGINE. AT THIS POINT MY ENGINE WILL NOT START DUE TO THE CHAIN JUMPING TEETH AND THE TIMING THROWN OFF. I AM NOW WITHOUT A VEHICLE. I CONTACTED NISSAN AND THEY TOLD ME IT'S OUT OF WARRANTY SO TOO BAD. THIS IS A KNOWN SERIOUS DEFECT WITH THE ENGINE THAT WAS ALSO INSTALLED IN MAXIMA, ALTIMA, AND X-TERRA. THERE SHOULD HAVE BEEN A RECALL BUT MOST LIKELY DEEMED TOO EXPENSIVE TO PERFORM. ALSO THE ISSUE HAPPENS OVER TIME TYPICALLY BETWEEN 70K-120K MILES THEREFORE MOST VEHICLES THAT HAVE THIS PROBLEM WILL BE OUT OF WARRANTY AND THEY WON'T COVER IT. THEY DID REDESIGN THE REPLACEMENT PART GUIDE, WHICH TO ME SHOWS THEY KNEW IT WAS A DESIGN FLAW BUT ITS MINIMUM $2000 TO HAVE REPAIRED. VERY POOR WAY TO DO BUSINESS BUT THEY GOT WHAT THEY WANTED I SUPPOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594370May 27, 2014
FUEL SYSTEM, GASOLINE
THE VEHICLE'S FUEL GAUGE IN THE INSTRUMENT CLUSTER HAS BECOME FAULTY AND UNRELIABLE. ON NUMEROUS OCCASIONS SINCE JULY OF 2013 THE VAN HAS LOST POWER AND HAS COME TO A STOP. ON TWO OCCASIONS THIS HAS HAPPENED AT A HIGH RATE OF SPEED IN FAIRLY CONGESTED TRAFFIC WITH SMALL CHILDREN IN THE VEHICLE. THE GAS GAUGE IN THE INSTRUMENT CLUSTER READS THAT THERE IS A QUARTER (1/4) TANK OF GAS WHEN IN FACT THE VEHICLE HAS RUN OUT OF GAS WHICH, AT A HIGH RATE OF SPEED, CREATES A VERY DANGEROUS SITUATION. ACCORDING TO ONLINE POSTS OF OTHER '07 NISSAN QUEST VAN OWNERS, NISSAN SERVICE CENTERS APPEAR TO BE UNSURE AS TO WHAT IS CAUSING THE PROBLEM LET ALONE HOW TO ADDRESS THE PROBLEM. THIS APPEARS TO BE CONSISTENT WITH THE EXPERIENCE I HAD AT THE LOCAL NISSAN SERVICE CENTER THAT DIAGNOSED OUR VEHICLE LAST JULY WHICH IS THE SAME DEALERSHIP WE PURCHASED THE VAN NEW IN 2007. UPON DIAGNOSTICS, THE SERVICE CENTER INDICATED THAT IT MAY BE THE FUEL LEVEL SENDING UNIT IN THE FUEL PUMP ASSEMBLY OR A FAULTY FUEL GAUGE IN THE INSTRUMENT CLUSTER, BOTH OR SOMETHING IN BETWEEN THE TWO PARTS. UPON CONTACTING NISSAN CONSUMER AFFAIRS LAST JULY TO DISCUSS THE PROBLEM WITH THEM AND ASKING THEM TO ADDRESS THE PROBLEM AS PART OF THEIR RECALL FOR THIS VERY SAME ISSUE ON THE QUEST AS WELL AS OTHER MODELS OF THEIR VEHICLES, THEY DECLINED CLAIMING THAT THE V.I.N. FOR OUR PARTICULAR VEHICLE HAD NOT BEEN RECALLED. IF THEY HAVE RECALLED OTHER '07 QUESTS OR OTHER VEHICLES IN THEIR LINEUP OVER THIS ISSUE THEN NISSAN SHOULD STAND BEHIND ANY VEHICLE THAT IS EXPERIENCING SIMILAR PROBLEMS. THE ISSUE NEEDS TO BE RESOLVED BEFORE SOMEONE GETS SERIOUSLY INJURED OR EVEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593937May 25, 2014
STRUCTURE:BODY, WHEELS, ENGINE
I GOT OUT OF THE CAR, TURNED IT OFF AND WENT ON THE HOUSE MINUTES LATER THE CAR WAS ON FIRE. THE FLAMES WERE BIG AND THEY WERE IN THE FRONT PASSENGER SIDE OF THE ENGINE. I HAD JUST DROVE THE CAR ABOUT AN HOUR, THERE WAS NO SMELL NO SOUND NO INDICATOR LIGHTS NOTHING. THE FLAMES WERE BIG AND CAR WENT UP FAST. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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