Nissan Murano Complaints (2003)

800 consumer complaints on file.

#10438452December 3, 2011
POWER TRAIN
IN THE FIRST QUARTER OF 2010 NISSAN EXTENDED THE WARRANTY TO COVER THE FAILED CVT TRANSMISSION. THE DEALER REPLACED IT AT NO COST TO ME (NISSAN COVERED THE PARTS AND LABOR). ON FRIDAY DECEMBER 2, 2011 WHILE THE SERVICE DEPARTMENT IN FAIRFAX, VIRGINIA WAS REPLACING THE LOWER OIL PAN GASKET, AND LOWER OIL COOLER HOUSING, THEY NOTICED THE TRANSFER CASE WAS STARTING TO FAIL/CRACK. INFORMED ME THAT WITHIN THE NEXT 6 TO 12 MONTHS THIS WOULD NEED TO BE REPLACED AND THIS IS AN 18 HOUR JOB. COST ESTIMATE IS $2,350. THEY SHOULD HAVE INFORMED ME OF THE KNOWN TRANSFER CASE PROBLEM LAST YEAR AT A MINIMUM TO SAVE THE LABOR COST. AT A MAXIMUM NISSAN SHOULD RECALL THIS KNOWN PROBLEM AND PAY FOR THE PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437871November 30, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
DRIVING 60 MPH WHEN VEHICLE SUDDENLY STOPPED RUNNING. BRAKE AND ENGINE LIGHTS CAME ON. WAS UNABLE TO GET OFF ROADWAY AND OTHER VEHICLE HAD TO TURN SHARPLY TO AVOID HITTING ME. THIS WAS THE FIRST INCIDENT. HAVE HAD TWO INCIDENTS SINCE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437340November 26, 2011
ENGINE AND ENGINE COOLING
ENGINE STALLS WHILE DRIVING OR UPON MOVING FROM A STOPPED POSITION (STREET LIGHT, STOP SIGN). PROBLEM FOUND TO BE FAULTY CAMSHAFT POSITION SENSOR. THERE IS A RECALL FOR THIS (R3022/03V-345) BUT MY VIN DOESN'T FALL WITHIN THE RANGE. PERHAPS THIS ISSUE IS MORE WIDESPREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435992November 15, 2011
SEATS, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
THE MURANO SEAT FRAMES ARE KNOWN TO HAVE A WEAK SPOT WHERE THE WELD WILL BREAK -CAUSING YOUR DRIVERS SEAT TO ROCK BACK AND FORTH - OR LEAN BADLY TO ONE SIDE. THIS CAUSE SOMETIME AN UNINTENTIONAL SUDDEN MOVE WHICH CAUSE CHANGING THE STEERING WHEEL DIRECTION. THAT MIGHT CAUSE AN ACCIDENT IN SOME CASES. ANOTHER MAJOR PROBLEM. IS THE CAR GET INTO SUDDEN POWER LOSS AFTER A WHILE OF DRIVING AFTER MAKING A FULL STOP. FOR EXAMPLE ON TRAFFIC LIGHT OR STOP SIGN. IT WILL TAKE VERY VERY SLOW TAKING OFF AND THEN WILL GET THE POWER BACK AFTER FEW SECONDS. THIS DELAY MAY CAUSE AN ACCIDENT IN EXAMPLE OF MAKING LEFT TURN ON A TRAFFIC INTERSECTION. YOU WILL NOT HAVE ANY POWER TO MOVE THE CAR FOR ABOUT 2-4 SECONDS . THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433903November 2, 2011
SEATS
MY SEAT STOPPED WORKING. THE DEALER WANTED OVER $2500 TO REPAIR THE ELECTRIC DRIVER SIDE SEAT. THERE IS A HUGE PROBLEM WITH THE DESIGN AND IT HAS EFFECTED A LARGE AMOUNT OF OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433902November 2, 2011
SEATS
THE DRIVER SIDE ELECTRIC SEAT FAILED TO MOVE.ADJUST. I WAS REFUSED WARRANTY AS THE VEHICLE HAD 33000 MILES ON IT. I WAS TOLD THE COST OF THE PART WAS $1500 AND INSTALLATION ADDITIONAL. IT IS MY WIFE'S CAR AND SHE WEIGHS 100LB SOAKING WET. I FOUND THAT THERE IS A HUGE PROBLEM WITH THIS DESIGN AS THERE ARE HUNDREDS OF REMARKS POSTED ON THE INTERNET. PLEASE HELP. THIS SEAT NEEDS FIXED; HOWEVER, IT IS NOT COST EFFECTIVE FOR US TO FIX IT AND WE CAN NOT SELL IT AS IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433991November 2, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED BY THE DEALER AS NEEDING A NEW CRANKSHAFT POSITION SENSOR, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER:03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 87,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433163October 28, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE CAM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE CAM SENSOR. APPROXIMATELY ONE MONTH LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT HE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433032October 27, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 50 MPH. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN AUTHORIZED DEALER, WHERE IT WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE FAILURE BEGAN TO RECUR A FEW MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER AND THE TRANSMISSION WAS REPAIRED. THE FAILURE CONTINUED. THE VEHICLE WAS SINCE BEEN BACK TO THE DEALER ON NUMEROUS OCCASIONS, BUT THEY WERE UNABLE TO REMEDY THE FAILURE. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432913October 26, 2011
POWER TRAIN
2003 MURANO PURCHASED NEW AND WELL MAINTAINED. WE DIDN'T HAVE ANY PROBLEMS UNTIL ONE AFTERNOON ON OUR WAY FOR VACATION THE CAR WENT FROM 60 MPH TO 30 MPH THE RPM WERE IN THE REDLINE. TURNED MOTOR OFF AND WAITED A FEW MINUTES THEN STARTED OFF AGAIN WITH NO PROBLEM. MONTHS WENT BY AND EVERYTHING WAS FINE. THE NEXT OCCURRENCE HAPPENED ON MY WAY HOME FROM A MEETING AND IT WAS THE SAME THING. I TOOK THE VEHICLE TO A NISSIAN DEALERSHIP AND HAD IT LOOKED AT, THEY FOUND NOTHING. ABOUT 6 MONTHS LATER THE CAR DID THE SAME THING AND I TOOK IT BACK TO SAME DEALER. THEY SAID THEY ARE NOT SURE BUT THOUGHT IT WAS THE TRANSMISSION. I HAVE NOTICED A TREND WITH 03 MURANOS AND THEY HAVE HAD COUNTLESS COMPLAINTS ABOUT MY SAME ISSUE. THERE NEEDS TO BE A RECALL BEFORE SOME GETS KILLED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432667October 24, 2011
POWER TRAIN
TRANSMISSION APPEARS TO BE SLIPPING. ODBII CODE IS P0840, WHICH STATES TRANSMISSION FLUID PRESSURE SENSOR/SWITCH A CIRCUIT MALFUNCTION. VEHICLE SOMETIMES RUNS AT 4-5 RPMS AT 70 MPH. OTHER TIMES YOU PRESS ON THE GAS AND NOTHING HAPPEN. THIS ESPECIALLY OCCURS GOING UP HILL, WHEN YOU ARE STOPPED AT THE BOTTOM. IF YOU HAVE A RUNNING START, IT IS NOT AS NOTICEABLE. UNSAFE, TO BE DRIVEN IN TRAFFIC. TAKEN TO DEALERSHIP PRIOR TO WARRANTY RUNNING. NO PROBLEM WAS NOTED. NOW THAT I AM 5,000 MILES OVER EXTENDED WARRANTY -- EXTENDED TO 120,000 NOW I'M TOLD I GET THE CODE ABOVE....ESTIMATE TO REPAIR IS $3400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432395October 21, 2011
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRICAL SYSTEM
SECOND OWNER, PURCHASED WITH 63000 MILES. FIRST OCCURRENCE WAS DRIVING ON THE HIGHWAY A SHORT DISTANCE (45MIN) STARTED TO NOTICE THE SPEED PULSING ON FLAT STRETCHES OF ROAD WITH THE CRUISE CONTROL BEING SET AT 60 MPH. I WOULD MANUALLY TAKE OVER THE GAS PEDAL JUST TO HAVE TO CONSTANTLY GIVE IT MORE GAS THEN LESS GAS TO MAINTAIN 60 ON FLAT GROUND. TO THE POINT OF NAILING IT TO MAINTAIN 60 THEN OUT OF NO WHERE IT WOULD START TO GO ACCELERATE SUDDENLY UP AND I WOULD LET OFF THE GAS TO STAY @ 60MPH AND HOLD THE PEDAL THERE FOR ABOUT 20 SECS JUST TO LOSE POWER ON FLAT GROUND AGAIN AND WOULD JUST REPEAT OVER AND OVER. WHEN I GOT OFF THE EXIT RAMP IT WAS SPUTTERING REALLY BAD AND HAD A HARD TIME JUST GETTING IT HOME W/O HURTING MYSELF OR OTHERS. NEXT DAY NOTHING. THEN OVER TIME (1 MONTH) IT HAPPENED 4 OTHER TIMES BUT IS SEEMING TO GET WORSE. THEN TODAY I STOPPED IN TOWN AT A RED LIGHT. WHEN IT CAME TIME TO GO THE CARE JUS SAT THERE AND THE RPM GAUGE MOVED UP BUT THE CAR DIDN'T MOVE FORWARD. I IMMEDIATELY PUT ON HAZARDS, PUT CAR IN PARK, SHUT IT OFF, THEN RESTARTED IT TO LUCKILY BE ABLE TO PULL OFF. WENT ON HIGHWAY HOME GOING 60MPH AND THE SURGING BACK AND FORTH WITH POWER TO WEAKNESS TO SUDDEN POWER WAS THE WORST ITS EVER BEEN. CAR ISN'T UNDER WARRANTY DUE TO BEING 2ND OWNER BUT COME ON NISSAN REALLY? I'M A STUDENT/NEW FATHER AND THE $ IS CRUNCHED LIKE MOST FAMILIES NOW IN THIS ECONOMY. I BOUGHT A NISSAN B/C ITS REPUTATION OF QUALITY AND ENDURANCE/RESILIENCE. I WOULD BE SICK IF THIS INJURED MY BABY B/C THIS CAR WASN'T IN THE "ORIGINAL RECALL RANGE". IT IS VERY DANGEROUS AND COULD LEAD TO BOTH MY TIRES LOCKING UP ON THE HIGHWAY GOING 60 OR EVEN FASTER LEAVING NOT ONLY US IN JEOPARDY BUT EVERYONE AROUND ME ON THE ROAD ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430123October 13, 2011
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY AT 50MPH AND ALL OF A SUDDEN MURANO LOST ACCELERATION, GAS PEDAL WASN'T WORKING AT ALL. SOME HOW I PULLED OVER AND TURN IGNITION OFF AND BACK ON AND IT WORKED FINE. NOW WHEN IS A STOP AND GO SITUATION IT DOES THE SAME THING WON'T ACCELERATE UNTIL LIKE 5 SECONDS LATER AND IN A VERY DANGEROUS WAY. I HEARD LOTS OF PEOPLE HAVING THE SAME PROBLEMS AND IT'S LIFE TREATING SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430127October 13, 2011
POWER TRAIN
AFTER DRIVING A WHILE IN STOP & GO TRAFFIC THE VEHICLE HESITATES AND DOESN'T ACCELERATE WHEN YOU DEPRESS THE GAS PEDAL. THEN AFTER A FEW SECONDS THE ENGINE REVS UP AND THE VEHICLE LURCHES FORWARD AND SOMETIMES STALLS IN TRAFFIC. ONCE THE VEHICLE STALLS, IT TAKES A LONG TIME BEFORE YOU CAN RESTART THE ENGINE. THIS SITUATION HAPPENS ALMOST EVERY TIME I'M IN HEAVY TRAFFIC, WHICH IS ESPECIALLY DANGEROUS ON THE FREEWAYS AND WHEN MAKING LEFT TURNS AT INTERSECTIONS. I'VE WORKED WITH MY LOCAL NISSAN DEALERSHIP BUT THEY HAVEN'T COME UP WITH A SOLUTION, AND IT'S BECOMING VERY EXPENSIVE FOR ME TO HAVE THEM RESEARCH THE PROBLEM AND NOT FIND A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428187October 2, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
VEHICLE HAD NEW BRAKES - DISKS AND PADS ADDED IN EARLY MAY 2011. JULY 29 2011 DRIVING 20 + MPH THE VEHICLE STARTED TO SOUND LIKE IT HAD A FLAT TIRE. IMMEDIATELY TOOK VEHICLE TO THE SHOP, GLANCING AT THE CAR, MECHANIC SAID MAY BE A TIRE ROD, BUT WANTED TO LOOK AT IT MORE IN DEPTH. HE STATED THAT THE NOISE WAS COMING FROM SOMETHING LOOSE OR CRACKED IN THE TRANSFER CASE. HE ADVISED ME THAT AT SOME POINT TRANSFER CASE WILL BUST AND ALL 4 WHEELS WILL LOCK UP. HE QUOTED ME AT LEAST $2500 FOR REPAIR. THE LOCATION OF THE TRANSFER CASE MAKES IT VERY DIFFICULT TO REPAIR OR SERVICE. WHY WILL NISSAN NOT STAND BEHIND THIS PRODUCT. THERE IS NO RUST ON THE VEHICLE, BUT WITH 150,000 MILES ON IT NOW, IS IT WORTH THE MONEY TO REPAIR? I HAVE ALREADY REPLACE THE INTAKE MANFOLD WHICH CRACKED IN NOVEMBER. WHAT WILL BE THE NEXT PART TO BREAK - THE ENGINE ITSELF? LOVE MY MURANO, BUT THE COMPANY SHOULD BACK THEIR PRODUCT. MY MURANO HAS BEEN DRIVEN SHORT DISTANCES A FEW TIMES SINCE BECAUSE I DO NOT WANT TO BE ON THE HIGHWAY WHEN MY "4 TIRES LOCK UP". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427537September 27, 2011
SEATS
MY WIFE WAS DRIVING AND ALL OF THE SUDDEN HER SEAT (DRIVERS SEAT) DROPPED (TOWARDS THE DRIVERS DOOR) ABOUT CAUSING HER TO LOSE CONTROL OF THE VEHICLE. AFTER INSPECTING THE SEAT, WITH NO WEIGHT ON IT, ATTEMPTING TO RAISE THE SEAT IT WOULD ONLY RAISE ON THE SIDE TOWARDS THE MIDDLE OF THE CAR. THIS IS A VERY DANGEROUS SITUATION FOR SOMEONE WHO RAISES THE SEAT IN ORDER TO SEE OVER THE HOOD. WE PURCHASED THIS VEHICLE BECAUSE SHE FELT SAFE, BECAUSE SHE COULD RAISE THE SEAT TO SEE OVER THE HOOD AND SIT HIGHER THAN OTHER TRAFFIC. LOOKING THROUGH THIS LIST, IF YOU HAVE IT SORT FOR "SEATS" IT PULLED UP 82 COMPLAINTS. MOST OF WHICH WERE BROKEN FRAMES THAT THEY (NISSAN) HAD TO REDESIGN. I DON'T KNOW WHY I WOULD NEED TO PAY THE ESTIMATED $800 PLUS DOLLARS TO HAVE THE CHAIR FRAME REPLACED IF NISSAN REDESIGNED IT BECAUSE THEY KNEW IT WAS DEFECTIVE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427631September 27, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE DECELERATED ABNORMALLY. WHILE AT A TRAFFIC STOP, THE VEHICLE WOULD LUNGE FORWARD WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426596September 21, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
AFTER EXTENDED IDLE, THE VEHICLE BECOMES UNRESPONSIVE TO FUEL FEED. WHEN THE GAS PEDAL IS DEPRESSED THERE IS A HESITATION (2-5 SECONDS) AND THEN SUDDENLY THE VEHICLE WILL LURCH FORWARD. THE PROBLEM TEMPORARILY GOES AWAY WHEN THE CAR IS SHUT OFF FOR A FEW MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425925September 18, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
WHEN THE CAR FIRST STARTED ACTING UP I WAS ON THE INTERSTATE ON MY WAY TO WORK. IT ALL OF A SUDDED STARTED STALLING. I HAD TO PRESS THE DRIVING PEDDAL ALL THE WAY DOWN AND THEN IT WOULD TAKE OFF WITH A VERY HARD JOLT. THIS WOULD HAPPEN OFF AND ON ESPECIALLY IF I WAS IN STOP AND GO TRAFFIC OR CAME TO A STOP SIGN OR STOP LIGHT. THE CAR WOULD STALL BEFORE TAKING OFF. I TOOK IT TO THE DELEARSHIP AND THEY KEPT IT FOR THREE DAYS AND SAID THEY COULD FIND NOTHING. THIS IS WHEN THE TRANSMISSION WAS UNDER WARRANTY UP TO 120,000 MILES. THEY SAID THE CAR WOULD HAVE TO DO IT WHILE IN THER SHOP OR THEY COULD DO NOTHING. I JUST FOUND IT SO HARD TO BELIEVE THAT THE CAR SHOWED NO SIGNES OF DOING ANYTHING THAT I DESCRIBED WHILE THEY HAD IT AND DROVE IT FOR THREE DAYS. WELL OF COURSE I GOT THE CAR BACK AND IT WAS STILL DOING THE SAME THING. I TOOK IT BACK TO THEM AND THEY TOLD ME THAT IT WAS THE TRANSMISSION AND THE REPAIR ON IT ALONE WAS GOING TO COST ME 3600.00 ALL BY ITSELF. THE CAR WAS DOING THE VERY SAME THING WHEN I TOOK IT IN TO THEM THE FIRST TIME BUT SURPRISINGLY AFTER THE WARRANTY WAS OFF THEY ALL OF A SUDDEN FOUND THE PROBLEM. SOMEBODY REALLY NEEDS TO LOOK INTO ALL OF THESE COMPLAINTS AND GET THESE SITUATIONS UNDER WARRANTY SO THAT THESE CARS CAN BE FIXED PROPERLY. ITS NOT FAIR TO TAKE THE CAR TO THE DEALERSHIP ABOUT A PROBLEM THAT COULD HAVE BEEN FIXED UNDER WARRANTY TO TAKE IT BACK TO THEM FOR THE EXACT SAME THING AND THEY TELL YOU THAT THE REPAIR IS NO LONGER UNDER WARRANTY AND YOU NOW HAVE TO PAY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425935September 18, 2011
POWER TRAIN
CAR MADE HORRIBLE GRINDING NOISE; STOPPED WORKING. TOWED TO POK NISSAN AND UNDER EXTENDED WARRANTY THEY REPLACED TRANSFER CASE AND REAR DIFFERENTIAL. NOW HERE IT IS BARELY ONE YEAR LATER AND JUST OVER 12000 MILES AND THE TRANSFER CASE IS LEAKING AGAIN. WAS TOLD BY AN INDEPENDENT MECHANIC WHAT THE PROBLEM WAS AND THAT NISSAN SHOULD MAKE GOOD. HAVING REVIEWED SEVERAL COMPLAINTS FILED WITH NHTSA OF SAME PROBLEMS I FOUND IT UNBELIEVABLE THAT NISSA FAILS TO CONSIDER THIS AS A RECALL OR ACCEPT RESPONSIBILITY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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