Nissan Murano Complaints (2003)

800 consumer complaints on file.

#10451662March 14, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT A LOUD BANGING NOISE EMITTED FROM THE FRONT WHILE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND AN INSPECTION WAS PERFORMED. THE FRONT SUBFRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450253March 5, 2012
ELECTRICAL SYSTEM
PLEASE HELP! I HAVE BEEN HAVING ISSUES WITH THIS CAR EVER SINCE I BOUGHT IT AT THIS SMALL DEALER IN ARLINGTON VA. SATURDAY MARCH 3, 2012, MY NISSAN MURANO STALLED. I AM AFRAID THE CAR WILL STALL WHEN I AM DRIVING ON THE HIGHWAY AND THIS COULD BE A SAFETY ISSUES FOR ME AND OTHER INNOCENT PEOPLE. THIS IS NOT THE FIRST TIME IT STALLED. TODAY MY DRIVER SIDE WINDOW IS STUCK AND WON'T MOVE UP OR DOWN. MUST BE SOME ELECTRICAL PROBLEM. I HAVE CONTACTED NISSAN ON ISSUES WITH THIS CAR BEFORE AND THEY REFUSED TO HELP ME. CAN SOMEONE POINT ME IN THE RIGHT DIRECTION AS TO WHO I NEED TO TALK TO AND WHO CAN HELP ME TO GET THIS RESOLVED? I TRULY BELIEVE THIS CAR NEEDS TO BE RECALLED AND IS NOT INCLUDED IN THE PAST RECALLS THAT HAVE BEEN RECORDED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449137February 23, 2012
POWER TRAIN
THE VEHICLES DRIVE TRAIN FAILED AND WAS TOWED TO LIA NISSAN IN ENFIELD CT. WAS TOLD THAT THE CVT TRANSMISSION HAD FAILED AND WAS COVERED UNDER THE 10 YR /120,000 MILE EXTENDED WARRANTY. THEY ALSO SAID THAT THE TRANSFER CASE WAS DAMAGED BUT IS NOT COVERED BY THE WARRANTY. THE TRANSFER CASE IS PART OF THE CVT AND SHOULD BE COVERED. I HAD TO PURCHASE THE PART FOR 2,100 TO REPAIR THE VEHICLE. THEY MAY CHARGE FOR THE PART TO OFFSET THE COST OF THE CVT WHICH COSTS AROUND 5,000. NISSAN HAS A MAJOR PROBLEM WITH THEIR DRIVE TRAIN AND SHOULD BE COVERED OR RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448871February 21, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
I HAVE A 2003 NISSAN MURANO AT 65,000 MILES THE CVT TRANSMISSION CASE CRACKED IN HALF. THE CAR WAS INOPERABLE AND LEFT ME STRANDED. AFTER THOUSANDS OF DOLLARS IN REPLACING THE CVT TRANSMISSION THE TRANSFER CASE HAS CRACKED AGAIN AT 120,000 MILES. I HAVE CONTACTED NISSAN USA AND THEY HAVE PERSUADED ME TO PAY FOR DIAGNOSTIC WORK (ALTHOUGH A LARGE VISIBLE CRACK IN THE TRANSFER CASE IS QUITE OBVIOUS) AND THEN PROCEEDED TO DENY ALL REIMBURSEMENTS. THIS IS A SERIOUS ISSUE WITH HUNDREDS ON COMPLAINTS ONLINE, AN OFFICIAL NISSAN TSB, YET NO RECALL FROM NISSAN OR NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447099February 8, 2012
FUEL SYSTEM, GASOLINE, ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE SHUT OFF WHILE BACKING OUT OF A PARKING SPACE THE FIRST TIME, I DID NOT THINK MUCH OF IT. TWO DAYS LAYER THE VEHICLE SHUT DOWN WHILE I WAS DRIVING 50+ MILES AN HOUR. WOULD NOT CRANK BACK UP UNTIL I PRESSED THE GAS PEDAL REALLY HARD AS I CRANKED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445864January 30, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER ADVISED THE CONTACT THAT ONE OF THE FIVE CATALYTIC CONVERTORS WAS FAULTY AND NEEDED REPLACEMENT. THE CONTACT DID NOT HAVE THE CATALYTIC CONVERTOR REPLACED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445623January 27, 2012
SEATS
I SAT DOWN ON THE DRIVER'S SEAT IN MY VEHICLE AND AS I REACHED TO TURN THE IGNITION, I HEARD A "POP" AND MY DRIVER'S SEAT TO THE LOWER LEFT SIDE. AS I GOT OUT OF THE VEHICLE TO EXAMINE IT, I LOOKED UNDER THE SEAT AND SAW THAT A METAL BRACKET SUPPORTING THE SEAT IN THE REAR LEFT CORNER HAD SNAPPED IN TWO PLACES. IT RESULTED IN THE SEAT LOSING ITS STABILITY AND WOBBLING BACK AND FORTH AND OBVIOUSLY BECOMING A MAJOR SAFETY ISSUE. I SEARCHED FOR RECALL INFORMATION REGARDING THIS ISSUE ONLY TO FIND THAT A RECALL WASN'T ISSUED FOR IT BUT THERE ARE MANY OTHER OWNERS OF THIS VEHICLE WITH THE SAME YEAR AND MODEL THAT HAVE EXPERIENCED THIS SAME ISSUE. A RECALL NEEDS TO BE MADE FOR THIS, I WAS FORTUNATE ENOUGH FOR THIS HAPPEN WHILE I WASN'T DRIVING BECAUSE I WOULD HAVE SURELY BEEN IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443784January 14, 2012
POWER TRAIN
LEAKING TRANSMISSION TRANSFER CASE. THIS IS A SERIOUS SAFETY ISSUE AS THE TC CAN FAIL AT ANY TIME. AT HIGHWAY SPEEDS THIS IS A SERIOUS SAFETY ISSUE. NISSAN NA HAS GIVEN EXTENDED WARRANTY ON CVT TRANSMISSION, BUT THE TC IS MOST LIKELY TO FAIL DUE TO LEAKS AND IS NOT COVERED UNDER THE EXTENDED CVT WARRANTY NISSAN JUST CAME OUT WITH. MANY MANY POSTS ON INTERNET BASED ON THIS ISSUE. NNA WILL NOT CORRECT THIS DESIGN DEFECT, EVEN THOUGH IT IS PART OF THE TRANSMISSION. NNA WILL NOT HONOR THE TRANSMISSION EXTENDED WARRANTY ON THE CVT TRANSMISSION, AS THEY SAY THE TC IS NOT PART OF THE TRANSMISSION. REPLACEMENT COST FOR TC IS $3500-$4000 AND IF IT'S LEAKING IT WILL FAIL. SERIOUS SAFETY ISSUE IF VEHICLE IS MOVING, CAUSING POTENTIALLY BODILY INJURY IN A CRASH, OR BODILY INJURY WHILE ON SIDE OF HIGHWAY. I CONTACTED NISSAN NORTH AMERICA AND THEY WOULD NOT ADDRESS THIS OBVIOUS ENGINEERING DEFECT. NISSAN SHOULD BE MADE TO BE RESPONSIBLE FOR THIS DEFECT. THE TC PART IS NOT DESIGNED TO SURVIVE THE LIFE OF THE VEHICLE AND THOUSANDS OF PEOPLE HAVE HAD THIS PART FAIL. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443786January 14, 2012
VISIBILITY
DRIVER SIDE SUN VISOR HAS LOST ITS ABILITY TO MAINTAIN A POSITION OTHER THAN FULLY DOWN OR FULLY UP AND IS OFTEN BLOCKING VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443727January 13, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THE REAR DIFFERENTIAL OF THE VEHICLE FAILED AND OIL WAS LEAKING INTO THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE REAR DIFFERENTIAL WAS WORN. THE DEALER ALSO STATED THAT THE OIL LEAK CAUSED THE PISTONS TO BECOME DRY, WHICH WERE DESTROYED. THE DEALER ADVISED THE CONTACT THAT THE PISTONS AND THE DIFFERENTIAL NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 46,015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443619January 12, 2012
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE TRANSMISSION AND THE ALTERNATOR BECAME INOPERABLE SIMULTANEOUSLY. THE DEALER REPAIRED THE TRANSMISSION UNDER NHTSA CAMPAIGN ID NUMBER: 03V123000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION -PRNDL) BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 05V319000 (ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR). THE VEHICLE WAS REPAIRED FOR BOTH FAILURES. THE FAILURE MILEAGE WAS 89,150 AND THE CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442625January 6, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT WAS DRIVING 35 MPH WHEN BOTH FRONT SUN VISORS DETACHED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT BOTH VISORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 93,845.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441801December 30, 2011
STRUCTURE:BODY
DRIVER'S SIDE DOOR HANDLE BROKE COMPLETELY OFF WITH NORMAL USE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441800December 30, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE POWER LOCKS RANDOMLY DON'T WORK USING THE FOB OR INSIDE AUTO LOCK BUTTON. THEY CAN BE USED MANUALLY, BUT ARE NOT ALWAYS FUNCTIONAL USING THE "POWER" FUNCTION. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441670December 29, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
JUST OVER TWO YEARS AGO THE AUTOMATIC DRIVER'S SIDE DOOR LOCK BECAME UNRELIABLE. THERE ARE TIMES WHEN THE DOOR MUST BE MANUALLY LOCKED OR UNLOCKED. THE SITUATION SEEMS TO BE EXACERBATED BY HEAT AND DIRECT SUNLIGHT ON THE DRIVER'S SIDE DOOR. MY CONCERN IS THAT NOT KNOWING IF THE DOOR IS LOCKED OR UNLOCKED CREATES A SAFETY HAZARD BOTH WHILE DRIVING AND IN THE EVENT OF A NEED FOR QUICK EXIT FROM THE VEHICLE. SIMPLY LOOKING AT THE MANUAL LOCKING SWITCH CAN BE DECEPTIVE BECAUSE IT WILL MOVE INTO THE LOCKED POSITION WITHOUT FULLY ENGAGING THE LOCK. FOR SAFETY REASONS I PREFER TO DRIVE WITH THE DOORS LOCKED. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, THERE IS A SIGNIFICANT INCREASED RISK OF CARJACKING, INJURY, THEFT, ETC. HAVING THE DOORS LOCK CORRECTLY IS A BASIC SAFETY PRECAUTION. ADDITIONALLY, IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. IN THIS AUTOMATED AGE WE TEND TO RELY ON THE AUTOMATED SYSTEMS OF OUR VEHICLES AND IT'S UNFAMILIAR TO RESORT TO THE MANUAL LOCKING SYSTEM, WHICH AS I EXPLAINED ABOVE CAN BE DECEPTIVE. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. THE DEALER CHARGES AN AVERAGE OF $1600 TO HAVE ALL THE SOLENOIDS REPLACED WHICH AMOUNTS TO MAKING THE OWNER PAY FOR A KNOWN SAFETY ISSUE. AT THIS PRICE MANY WILL FORGO GETTING THE PROBLEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. NISSAN SHOULD RECALL THE AFFECTED VEHICLES AND REPAIR THIS SAFETY ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441380December 27, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 NISSAN MURANO. THE CONTACT WAS DRIVING 55 MPH WHEN THE BRAKE AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE THEN BEGAN TO DECELERATE TO 30 MPH AND DEMONSTRATED A SIGNIFICANT REDUCTION IN ENGINE POWER. THE CONTACT WAS UNABLE TO ACCELERATE BEYOND 30 MPH. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS TOLD THERE WAS A RECALL FOR THE ALTERNATOR UNDER NHTSA CAMPAIGN ID NUMBER: 05V319000 (ELECTRICAL SYSTEM: ALTERNATOR: GENERATOR: REGULATOR). THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441134December 23, 2011
POWER TRAIN
THE CVT TRANSMISSION IN MY MURANO WENT OUT. IT SEEMS A SHAME NISSAN WON'T STAND BY A NEW TECHNOLOGY THAT OBVIOUSLY DOESN'T WORK VERY WELL. IT IS GOING TO COST ME OVER $5,000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440908December 21, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
NHTSA RECALL CAMPAIGN 03V455000: CAMSHAFT POSITION SENSOR FAILED; CALLED NISSAN AND WAS TOLD MY VIN IS NOT INCLUDED IN THE LIST OF RECALLED VEHICLES, EVEN THOUGH SYMPTOMS ARE THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440539December 20, 2011
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
AS I AM DRIVING, OUR VEHICLE WILL AUTO BRAKE, BOW UP AND LOSE ACCELERATION CAUSING TRAFFIC FOLLOWING BEHIND ME TO EITHER BRAKE OR GET INTO THE OTHER LANE TO KEEP FROM HITTING ME. THIS HAPPENS AT LOW LEVELS OF SPEED AND AT HIGH LEVELS OF SPEED. THIS WILL ALSO HAPPEN SHOULD I BE TRYING TO CROSS TRAFFIC AS WELL. I AM IN FEAR FOR THE SAFETY OF MY FAMILY AND KIDS AS WELL AS THE SAFETY OF OTHER DRIVERS ON THE ROAD FOR THEY MAY NOT BE ABLE TO GET STOPPED IN TIME. THIS IS A MAJOR SAFETY ISSUE WHICH WILL OR COULD BE THE CAUSE OF 1 OR MORE FATALITIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439105December 8, 2011
FUEL SYSTEM, GASOLINE, POWER TRAIN
MY NISSAN MURANO 2003 HAS HAD THIS PROBLEM 3 MONTHS AFTER I BOUGHT IT. I WAS ON A HILL IN SAN FRANCISCO AND CAME TO A STOP SIGN. ALL OF THE SUDDEN THE CAR WOULD NOT MOVE FORWARD WHEN I STEPPED ON THE ACCELERATOR; INSTEAD IT STARTED ROLLING BACKWARD. IT WAS VERY SCARY. I TURNED OFF THE CAR AND RESTARTED AND THE CAR RESPONDED FINE. I THOUGHT IT WAS JUST A FLUKE. THEN 5 MONTHS LATER, I WAS IN A STOP AND OF TRAFFIC ON I80 ON MY WAY TO LAKE TAHOE. THE CAR REFUSE TO MOVE WHEN I STEPPED ON THE ACCELERATOR AGAIN. I STARTED PRESSING HARDER AND IT LURCHED FORWARD. IT DID THAT OVER AND OVER AGAIN IN THE STOP AND GO TRAFFIC. I FINALLY PULLED OVER AND CUT OFF THE ENGINE AND STARTED BACK UP; THE CAR RESPONDED FINE THEREAFTER. HOWEVER, IT KEPT REPEATING THE SAME PROBLEM; EACH TIME I WILL RESOLVE IT BY RESTARTING THE CAR. LUCKILY, IT WAS UNDER WARRANTY SO IT WAS REPLACED AT NO COST TO ME. THE CAR PERFORMED WITHOUT FURTHER PROBLEM UNTIL 2006. THE PROBLEM REARED ITS UGLY HEAD. I TOOK IT BACK IN AND THEY SAID IT WAS A BAD BATTERY. SO WE HAD THAT CHANGED, BUT THE PROBLEM CAME BACK. THE MECHANIC RESET THE CAR COMPUTER AND THE PROBLEM WENT AWAY. AGAIN, IT DIDN'T REALLY COST ME MUCH OTHER THAN THE BATTERY. THEN IN 2009, THE CAR AGAIN STARTED DOING THE LURCHING THING IN STOP AND GO TRAFFIC. IT'S ALWAYS IN THE SAME SITUATION. I KNEW I WAS OUT OF WARRANTY BY THEN AND IT WOULD COST ME AN ARM AND A LEG SO I JUST DEALT WITH IT BY RESTARTING THE CAR EACH TIME AND PRAY THE TRAFFIC WILL MOVE FASTER SOON. IT'S NOW 2011 AND THE PROBLEM REMAINS. AFTER READING ALL THE COMPLAINTS FROM PAST NISSAN MURANO OWNERS, I REALLY THINK NISSAN OWES US SOME MONEY. IT SHOULD'VE BEEN A RECALL SINCE MOST OF US PAID $35K+ FOR THIS CAR. MY CAR NOW HAS 145K MILES. I AM IN THE MARKET FOR A NEW CAR. I LIKE THE CVT. MAYBE WILL TRY A SUBARU INSTEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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