Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10704842April 9, 2015
LATCHES/LOCKS/LINKAGES
I HAVE A 2004 NISSAN MURANO. I TOOK MY CAR TO THE SHOP TODAY BECAUSE THE DOORS ARE NOT LOCKING OR UNLOCKING. MY HATCH ONLY WORKS SOME OF THE TIME AS WELL. I FOUND OUT THAT THE ACTUACTOR IS OUT ON ALL THE DOORS. THIS IS CRAZY ARE OUT ON A CAR THAT ONLY HAS 79K MILES ON IT AND IS 11 YEARS OLD. THE COST WILL BE ABOUT 2K TO GET FIXED. THIS IS A SAFETY ISSUE, I HAVE THREE SMALL KIDS. HAVING TO THEM STAND OUTSIDE WHILE I CLIMB INSIDE TO MANUALLY UNLOCK THE DOORS IS UNSSAFE. IF I LEAVE THE CAR UNLOCKED AT NIGHT WHEN WE ARE OUT, THAT LEAVES US VULNERABLE FOR SOMEONE ENTERING THE CAR AND HIDING IN IT UNTIL WE RETURN. ONCE WE GET IN WE MANUALLY LOCK THE DOORS BUT IF THERE IS AN ACCIDENT AND WE NEEDED TO QUICKLY EXIT OR EMERGENCY RESPONDS NEED TO QUICKLY GET US OUT OF THE CAR, IT IS NOT POSSIBLE. IT IS GOING TO COST 2K TO GET THIS FIXED. I HAVE BEEN READING FORUMS, THIS IS A BIG ISSUE ON THE NISSAN MURANO, IT NEEDS TO BE A RECALL. IF IT IS NOT A RECALL, I WOULD LIKE NISSAN ACCEPT SOME OF THE FINANCIAL RESPONSIBILITY OF THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703500April 3, 2015
ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT THREE MONTHS LATER, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBERS: 05V319000 (ELECTRICAL SYSTEM) AND 09V169000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693434March 10, 2015
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
I PURCHASED VEHICLE 2/9/2015 SINCE THAN I HAVE TAKEN TO GET 2 TOTAL VEHICLE INSPECTIONS. BOTH INSPECTIONS I HAVE BEEN GIVEN TWO DIFFERENT ESTIMATED PROBLEMS. WHEN AT A COMPLETE STOP AND TRYING TO TAKE OFF VEHICLE WILL NOT GO, AFTER ABOUT 15 TO 20 SECONDS IT WILL TAKE OFF AT A RAPID SPEED WHICH SCARES ME TO THE POINT WHERE I AM GLAD IT DOESN'T HAPPEN ON EXPRESSWAY I KNOW ME AND MY 8 YR OLD WOULD BE INJURED. I HAVE BEEN TOLD IT COULD BE THE TRANSMISSION AND/OR THE TRANS CASE BOTH I HAVE LOOKED UP AND OMG MORE COMPLAINTS THAN ANY VEHICLE I HAVE EVER OWNED. SECOND ISSUE IS, WHEN TURNING A CORNER LEFT OR RIGHT IT HESITATES LIKE IT DOESN'T WANT TO GO, I HAVE BEEN TOLD ITS THE TRANS CASE. IF NISSAN KNOWS THERE ARE ISSUES WITH THE CVT WHY HAVEN'T THEY DONE A RECALL, ESPECIALLY BEFORE SOMEONE DIES WITH THE DELAYED HESITATION. I JUST SPENT $6,000 ON THE VEHICLE BECAUSE I WAS TOLD GO FOREIGN YOU WON'T BE UNHAPPY, AND HERE I AM BEING TOLD I NEED TO SPENT ANOTHER $6,000 TO REPAIR AN ISSUE THAT'S HAS SO MANY COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691723March 3, 2015
SEATS
DRIVER SIDE SEAT WOULD NOT POWER FORWARD, BUT MERELY SWIVEL IN PLACE....AS THE NYLON DRIVEN GEAR ON RIGHT SIDE OF SEAT WAS STRIPPED AND JAMMED IN THE METAL DRIVE GEAR ATTACHED TO THE SEAT MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682244February 9, 2015
POWER TRAIN, ENGINE
VEHICLE STOPPED WHILE DRIVING. CAR WAS STILL RUNNING BUT WOULD NOT MOVE. TOOK IT TO THE NISSAN DEALERSHIP AND THEY SAID IT WAS THE TRANSMISSION AND THE MAIN PROBLEM WITH THE MURANO IS THE UNIVERSAL SERIOUS PROBLEM WITH THE CVT TRANSMISSION AND TRANSFER PLATE WHICH COSTS $4600 TO REPLACE. THE TECHNICIAN SAID NISSAN WILL NOT FIX THE PROBLEM, I HAVE TO BUY/REPLACE THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676137January 16, 2015
POWER TRAIN, SUSPENSION, SERVICE BRAKES
I BOUGHT THE 2004 MURANO IN DECEMBER OF 2013. FROM DAY ONE PROBLEMS WITH SHAKING WHILE DRIVING. IT HAS BEEN IN THE SHOP 12 TIMES SINCE THEN. IT HAD TRANSMISSION FAILURE TWICE NOW. FIRST TIME THEY FOUND METAL DEBRIS IN THERE. THE SECOND TIME WAS JUST OVER THE WARRANTY FROM FIRST TIME BY A FEW HUNDRED MILES! RIGHT AFTER THAT THE RIGHT BACK BRAKE CALIPER WAS BINDING SO THAT WAS REPLACED. SO FAR THEY HAVE PUT ON NEW TIRES, A FEW WEEKS AFTER THAT THEY BALANCED THEM THINKING THAT WAS THE PROBLEM. HAD TO REPLACE AXLE SHAFT CARRIER BEARING, I SHOULD HAVE GOTTEN RID OF IT AFTER THE FIRST TRANSMISSION FAILURE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669262December 31, 2014
POWER TRAIN
MECHANIC SAYS THE DIFFERENTIAL HAS TO BE REPLACED. CANNOT AFFORD A LONG LIST OF REPAIRS ALREADY SPENT ON THIS CAR, AND NOW THIS, IMPOSSIBLE TO AFFORD AND WILL NEVER BUY A NISSAN PRODUCT EVER AGAIN. I JUST READ THE LONG LIST OF ISSUES WITH THE CVT TRANSMISSIONS ON THE 2003-8 MURANO THAT ALL OF US ARE BEING SADDLED WITH. HOW DOES NISSAN EXPECT ANY CUSTOMER BRAND LOYALTY? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668437December 27, 2014
UNKNOWN OR OTHER
TRANSFER CASE WENT OUT ON THE VEHICLE. STARTED HAVING OIL LEAKS AND A KNOCKING SOUND. LATER VEHICLE WILL NOT PULL, DIFFICULTY SHIFTING. TOWED CAR TO THE SHOP AND WAS TOLD TRANSFER CASE IS CRACKED AND NEEDS REPLACED FOR $3,800. WAS ALSO TOLD AN OIL SEAL NEEDED TO BE REPLACED ALSO. READ A LOT OF CUSTOMER COMPLAINTS ABOUT SIMILAR PROBLEM. A LOT POINTING TO A DEFECTIVE PART THAT IS SUPPOSED TO BE COVERED UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667101December 18, 2014
ELECTRICAL SYSTEM
THE DOOR LOCKS WORK INTERMITTENTLY. I THOUGHT THE DOORS WERE LOCKED AND WHEN I COME BACK THEY ARE UNLOCKED. I CHECKED IT A FEW TIMES AND THE LOCK MOVES ONLY HALF-WAY LEAVING THE DOOR(S) UNLOCKED INTERMITTENTLY. IT LOOKS LIKE IT'S A VOLTAGE/ELECTRIC PROBLEM SINCE IT'S INTERMITTENT. I HAD ALL THE FUSES CHECKED AT THE NISSAN DEALERSHIP AND IT DIDN'T FIX THE PROBLEM. I'M SEEING COMPLAINTS ALL OVER THE WEB REGARDING THIS PROBLEM WITH ACTUATORS IN NISSAN VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663392December 10, 2014
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING ABRUPTLY DURING HEAVY RAIN. THIS WAS NOT CAUSED BY ICE OR SNOW BUT BECAUSE OF MECHANICAL FAILURE. LACK OF FUNCTIONING WINDSHIELD WIPERS ALMOST CAUSED A HEAD-ON COLLISION WHICH LIKELY WOULD HAVE CAUSED MULTIPLE DEATHS AND/OR SERIOUS INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660876November 25, 2014
SEATS
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 30 MPH, THE DRIVER SEAT INDEPENDENTLY MOVED FORWARD AND BACK. THE VEHICLE WAS NOT DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653560November 8, 2014
STRUCTURE:BODY
TRUNK DOOR LATCH LOCKED AND WOULD NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653483November 7, 2014
SEATS
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE FRONT DRIVERS SEAT SUDDENLY COLLAPSED AND LEANED TO THE LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE SEAT TRACT WAS INOPERABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650222October 27, 2014
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUBFRAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643832October 10, 2014
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ALTERNATOR FAILED TO CHARGE THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,101.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638738September 24, 2014
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM, STRUCTURE
TRUNK HATCH IS LOCKED AND WILL NOT OPEN. DOORS DO NOT ALWAYS LOCK WHEN LOCK BUTTON IS PUSHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637854September 21, 2014
STRUCTURE:BODY, VISIBILITY/WIPER
SUN VISORS SLIP DOWN WITHOUT WARNING BLOCKING VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637554September 19, 2014
POWER TRAIN
MY CVT HOUSING TRANSFER CASE IS CRACKED. I AM HAVING A PROBLEM ACCELERATING MY CAR. MY CAR HAD TO BE TOWED TO MY HOME YESTERDAY BECAUSE OF THIS ISSUE. THIS IS A HUGE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632699September 12, 2014
ENGINE, UNKNOWN OR OTHER
TRAVELING ON THE INTRASTATE AND THE VEHICLE LOST POWER, NO ACCELERATION TO THE VEHICLE. THE ENGINE REVVED BUT NO RESPONSE. IN THE MEANTIME, I HAD TO TRY TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. NOT A GOOD THING TO ATTEMPT IN RUSH HOUR TRAFFIC NEAR CHICAGO. I HAD IT TOWED IN, BUT UNSURE OF THE PROBLEM OR THE COST AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631287September 6, 2014
POWER TRAIN
THE TRANSMISSION STOPPED WORKING ON THE HIGH WAY ALMOST CAUSING A COLLISION WITH ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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