Nissan Murano Complaints (2003)
800 consumer complaints on file.
- #10509297April 23, 2013POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING DOWN A HILL ROAD, I DECIDED TO TURN BACK, I PERFORMED A LEGAL U TURN AND WHEN I TRIED TO REVERSE THE ACCELERATOR WOULD NOT PERFORM ITS DUTY. I WAS GOING DOWNHILL AND HIT THE DIRT CURB AND ALMOST WENT OFF THE CLIFF IF I HAD NOT PRESSED THE EMERGENCY BRAKES. THIS IS NOT THE ONLY INCIDENT. AS I GO ON THE FREEWAY I AM NOT ABLE TO ACCELERATE FROM TIME TO TIME BECAUSE THE STEP MOTOR CANNOT PERFORM ITS DUTY IN MAKING SURE GEARS SWITCH AT A PROPER TIME. I WENT TO A TRANSMISSION EXPERT AND WAS TOLD IT WAS THE STEP MOTOR WHICH AFFECTS THE TRANSMISSION. THIS PART IS IN CHARGE IN MAKING SURE GEARS SWITCH PROPERLY. I WENT ONLINE AND I HAVE SEEN THAT MANY PEOPLE HAVE ISSUES WITH THIS SAME PROBLEM. I CALLED A NISSAN DEALERSHIP AND WAS TOLD THAT SINCE I HAD PASSED THE 120K MILEAGE MARK THEY COULD NO LONGER SERVICE MY TRANSMISSION WITHIN THE WARRANTY LIMITS. THIS MEANS I WILL HAVE TO PAY OUT OF POCKET $2,140.00 FOR A NEW TRANSMISSION NOT INCLUDING LABOR. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508949April 20, 2013POWER TRAIN, ENGINE
VEHICLE HESITATES AND DOES A BUNNY HOP RANDOMLY DURING STOP AND GO TRAFFIC. VEHICLE WON'T MOVE AT ALL YOU CAN HAVE IT FLOORED, THAN ALL OF A SUDDEN IT TAKES OFF. TOOK IT TO NISSAN, THEY KEEP TELLING ME ITS THE TRANSMISSION, WHICH MAKES NO SENSE SINCE IT ONLY DOES IT ONCE IN AWHILE. I FINALLY DECIDED TO FILE A COMPLAINT BECAUSE I WAS DRIVING HOME THE OTHER DAY SLOWED DOWN TO GET ON INTERSTATE AND CAR WOULDN'T GO... ALMOST GOT SIDE SWIPED BY A TRACTOR TRAILER AND REAR ENDED BY THE GUY BEHIND ME WHO ASSUMED I WAS GOING. I HAVE DONE SOME RESEARCH, IT DOES NOT SEEM LIKE ANYONE REALLY KNOWS THE CAUSE AND I AM VERY PERPLEXED AS TO THE NUMBER OF PEOPLE HAVING THIS ISSUE YET NO RECALL... I GUESS SOMEONE WILL HAVE TO DIE FOR THIS ISSUE TO BE TAKEN SERIOUSLY, USUALLY HOW THINGS GET DONE IN THE US. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508230April 15, 2013POWER TRAIN
FROM A STOPPED POSITION WHEN ACCELERATING VEHICLE DOESN'T MOVE FOR A FEW SECONDS THEN ENGAGES AND JOLTS FORWARD. BEEN HAPPENING FOR ABOUT A YEAR NOW. ALL FLUIDS ARE REGULARLY REPLACED AND MAINTAINED ON SCHEDULE. NO IDEA WHAT TO DO, IT IS A KNOWN PROBLEM SO TRADE IN VALUE IS VERY LOW. NOT WORTH PUTTING IN A LOT OF MONEY TO REPAIR AS THE VEHICLE IS 10 YRS OLD NOW AND 124500 MILES. TOYOTA STEPPED UP WITH THEIR VEHICLES PROBLEMS WITH TRADE IN INCENTIVES OR RECALLS WHY WON'T NISSAN? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504403March 25, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE ACCELERATION POWER WHILE SITTING IN TRAFFIC. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000 AND THE CURRENT WAS 111,400.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504215March 23, 2013POWER TRAIN
I AM PULLING INTO THE FREEWAY IN DALY CITY AND THE VEHICLE WILL NOT ENGAGE TRANSMISSION. I CRUISED GOING 10MPH FOR A MILE BEFORE I HAD TO PULL OVER ON THE FREEWAY. I TURNED THE VEHICLE OFF AND SAT THERE THINKING ON HOW TO GET HOME. AFTER 10-15 MINUTES, I DECIDED TO DRIVE THE VEHICLE OFF THE FREEWAY. I PARKED THE VEHICLE IN THE STREET AND NOTICED THE VEHICLE HAD POWER. I DROVE IT TO MY TECHNICIAN THAT EVENING. OWNER OF THE SHOP SAID IT WAS VERY COMMON AND LUCKY THAT I DID NOT HAVE MY FAMILY IN THE VEHICLE. THE VEHICLE NEVER REVVED EVEN THOUGH I WAS STEPPING ON THE GAS PEDAL. I HAVE A 13 MONTH OLD DAUGHTER AND WOULD NOT LIKE TO THINK WHAT COULD OF HAPPENED IF I WAS STUCK IN AN INTERSECTION ON A BUSY STREET. THESE CARS SHOULD BE RECALLED SINCE THERE ARE PLENTY OF THESE CASES ONLINE. I WOULD LIKE MY MONEY BACK ON THE TRANSFER CASE I HAD TO REPLACE AND NOW THE NEW TRANSMISSION I WILL HAVE TO BUY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504186March 22, 2013VISIBILITY/WIPER
THE DRIVER'S SIDE SUN VISOR IS DEFECTIVE AND DROPS DOWN IN DRIVER'S LINE OF SIGHT. NO READY FIX AND REPLACEMENT OF THE DEFECTIVE PART IS OVER $200. THIS IS A SAFETY ISSUE AS THE VISOR WILL OBSCURE VISION AND COULD LEAD TO A CRASH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501252March 4, 2013ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT WOULD SPORADICALLY FLASH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000 AND THE CURRENT MILEAGE WAS 113,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499300February 19, 2013POWER TRAIN
THE NISSAN DEALER TOLD US IN JANUARY THAT THERE WAS A FLUID PRESSURE DROP AND WANTED TO REPLACE SEALS FOR AROUND $1,700. IN FEBRUARY THE DEALER TOLD US THE TRANSMISSION VALVE BODY NEEDED TO BE REPLACED FOR $1,700 PLUS RESETTING THE TCM FOR ANOTHER $300. I BELIEVE NISSAN KNOWS FULL WELL THERE IS A PROBLEM WITH THIS DESIGN AND THEY NEED TO ISSUE A RECALL TO FIX THESE PROBLEMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498160February 14, 2013POWER TRAIN, VEHICLE SPEED CONTROL
INITIALLY,THIS CAR WOULD STOP IN THE MIDDLE OF INTERSECTION AND ON THE HIGHWAY DUE TO A FAULTY ALTERNATOR. I ALMOST GOT IN AN ACCIDENT . THE CAR WOULD LOSS POWER AND THEN TAKE OFF AND FINALLY THE CAR WOULD STOP ON A BUSY HIGHWAY. I ALMOST GOT KILLED 3 TIMES DUE THE CAR STALLING OUT ON ME. THE TRANSMISSION DIED ON ME 3 TIMES. THE FIRST TWO TIMES, I HAD ONLY 20-30,000 MILES. ( I PURCHASED THE CAR BRAND NEW). THE VERY LAST TIME THEY REPLACED THE TRANSMISSION (COSTING ME $6, 000) I HAD ABOUT 160,000 MILES. EVEN AFTER HAVING NISSAN REPLACE THE TRANSMISSION 3 TIMES, THE CAR STILL STALLS OR SHUTS OFF WHILE IN MOTION. ABOUT A YEAR AGO, I HAD NEW CAT CONVERTERS INSTALLED, A NEW MANIFOLD AND EXHAUST INSTALLED. IT RAN FOR ABOUT 6 MONTHS AND NOW IT IS STILL STALLING OUT AND STOPPING (WHILE IN MOTION) ME. THIS IS VERY DANGEROUS. NOW NISSAN THINKS THE CRANK SHAFT POSITIONING IS THE CAUSE OF THE PROBLEM BUT REFUSE TO DO IT FOR FREE BECAUSE THE VIN# TO MY CAR IS NOT LISTED WITH THE REST OF THE 2003 MURANO'S (RECALL LIST). THIS I THINK IS RIDICULOUS. IT SEEMS TO ME THAT NISSAN HAS ALOT PROBLEMS WITH THEIR OLDER MURANO'S WITH REGARDS TO STALLING, STOPPING SUDDENLY WHILE IN MOTION. THEY SEEM TO CARE LESS IF THE OWNERS LIFE IS AT RISK. I HAVE BEEN DEALING WITH THESE ISSUES, SINCE I FIRST PURCHASED THE CAR. IT IS A PIECE OF JUNK AND IT IS AN EXTREME HAZARD TO DRIVE ON THE HIGHWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10488771December 14, 2012POWER TRAIN, ENGINE
WHILE DRIVING THE TRANSMISSION IN THE CAR SPONTANEOUSLY DOWNSHIFTED. AS A RESULT OF THE TRANSMISSION FAILURE, THE ENGINE HAS HAD A ROD FAILURE. NISSAN WILL NOT FIX THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484021November 12, 2012SEATS
I CLIMBED INTO MY VEHICLE (1003 NISSAN MURANO) AFTER WORK. AS SOON AS I SAT DOWN I HEARD A LOUD METALLIC POP AND THE SEAT SANK DOWN ON THE LEFT SIDE. I REMOVED THE SIDE COVER OF THE DRIVER'S SEAT AND FOUND THAT A REAR SUPPORT BAR OF THE SEAT FRAME HAD BROKEN IN TWO PLACES. THE VEHICLE WAS PARKED AND NOT RUNNING WHEN THIS HAPPENED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481192October 19, 2012ENGINE, POWER TRAIN
DRIVING AND ENGINE SHUTOFF!!!!!!! COULD NOT BRAKE OR ACCELERATE !!!! WAS TERRIFIED AS I WAS IN MIDDLE OF INTERSECTION MAKING A LEFT WITH TWO CHILDREN IN THE BACK! TUNED KEY TO OFF AND RESTARTED . NISSAN SAYS THERE IS A RECALL FOR THIS ISSUE BUT MY VIN DOES NOT FALL UNDER IT PLEASE HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478700October 5, 2012ENGINE AND ENGINE COOLING, ENGINE
THE "SERVICE ENGINE SOON" WARNING LIGHT HAS COME ON SEVERAL TIMES SINCE I PURCHASED MY 2003 NISSAN MURANO. WHEN IN SLOW TRAFFIC OR THE ENGINE HAS WARMED UP, WHEN I PRESS ON THE ACCELERATOR THE CAR WILL NOT PICK UP SPEED, UNLESS I DEPRESS IT TO THE FLOOR BOARD. I'M TERRIFIED THAT I WILL BE HIT FROM THE REAR WHILE WAITING FOR MY TO GET ENGINE POWER. DOING MY RESEARCH ONLINE I NOTICED THERE WAS A RECALL NHTSA CAMPAIGN ID # 03V455000) FOR THIS EXACT PROBLEM ON THIS YEAR, MAKE AND MODEL. I CALLED NISSAN WITH MY VIN # AND WAS TOLD THAT MY VIN# WAS NOT INCLUDED IN THIS RECALL. I'M VERY FRUSTRATED WITH NISSAN AT THIS POINT. I DON'T UNDERSTAND HOW IF MY CAR IS DOING THE EXACT SAME THING AS DESCRIBED IN THE RECALL, SAME YEAR, MAKE & MODEL, WHY THEY WOULD TAKE A CHANCE IN THE SAFETY OF ME AS WELL AS MY FAMILY. IS THERE ANYONE OR ANYTHING ELSE THAT I CAN DO IN ORDER FOR NISSAN TO HONOR THIS RECALL SINCE IT WAS HAVE A DIRECT EFFECT ON THE SAFETY OF MY FAMILY, MYSELF AND OTHER DRIVERS IF IT WAS TO CAUSE A CRASH AS THEY DESCRIBE IN THEIR RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478566October 4, 2012VEHICLE SPEED CONTROL
WHEN YOU PUSH ON THE GAS THE CAR DOES NOT GO FOR A FEW SECONDS THEN WHEN IT GOES IT LUNGES FORWARD. THIS MAKES IT VERY HARD TO MAKE A LEFT TURN IN FRONT OF TRAFFIC, YOU DO NOT KNOW IF THE CAR IS GOING TO MOVE AT FIRST OR NOT. AND WHEN YOU ARE IN STOP AND GO TRAFFIC AND GO TO MOVE UP JUST A LITTLE BIT THE CAR DOES NOT GO THEN WHEN IT DOES YOU ALMOST HIT THE CAR IN FRONT OF YOU. MY UNDERSTANDING IS THIS IS THE CVT VAVLE BODY. MY CAR IS GIVING ERROR CODE P1722 PER THE DEALER. THE PAPERWORK THEY GAVE ME SAYS ESTEM SPD. SIG. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475577September 17, 2012POWER TRAIN
PULLED OFF INTERSTATE BECAUSE TRANSMISSION WAS NOT ACTING CORRECTLY. WHEN I PULLED OF THE INTERSTATE AT THE STOP SIGN, I TRIED TO APPLY THE ACCELERATOR AND CAR WOULD NOT MOVE. I WAS ALMOST HIT IN THE REAR. FINALLY ABLE TO GET CAR TO PARKING LOT. HAD CAR TOWED TO NISSAN DEALER FOR REPAIR. WAITING ON CALL FOR COST OF REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475356September 13, 2012ENGINE
MY MURANO WAS ATTEMPTING TO STALL OUT SEVERAL TIMES WHILE I WAS DRIVING, ESPECIALLY AFTER TAKING OFF....WHEN IT HAPPENED THE LAST TIME, BEFORE I GOT THE REPAIRS, IT JUST SHUT DOWN WHILE I WAS GETTING ONTO A BUSY HIGHWAY. THANK GOD I WAS ABLE TO QUICKLY PULL TO THE SOFT SHOULDER BEFORE SOMEONE CRASHED INTO ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475238September 12, 2012SEATS
WHEN VEHICLE WAS PURCHASED I NOTICED POWER SEAT WAS TILTING SIDEWAYS WHEN ADJUSTING. MY TODDLER WAS ABLE TO PUSH WITH BOTH FEET HARD ENOUGH TO MAKE THE SEAT LEAN SIDEWAYS AS WELL. GOD FORBID I GET INTO AN ACCIDENT!! TOOK INTO NISSAN DEALERSHIP WHO IN TURN EXPLAINED THIS WAS PART OF THE TRIM PACKAGE SINCE IT WAS A POWER SEAT, EVEN THOUGH IT IS A METAL PART WITH NO ELECTRONIC FUNCTION. TOTAL COST TO REPLACE THIS LITTLE BRACKET, JUST A MERE $1,600. I'M SURE THIS MALFUNCTION HAS BEEN THE CAUSE OF MAJOR INJURIES AND MAY HAVE EVEN COSTS LIVES. A RECALL WOULD BE NICE NISSAN! WAY TO GO SHOW CONCERN AND BACK YOUR PRODUCT, I WILL NEVER BUY A NISSAN AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10474480September 10, 2012ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
FIRST INCIDENT: WHILE TURNING INTO A PARKING LOT CAR SHUT OFF ALL WARNING LIGHTS ON DASH LIT UP. SINCE NO POWER TO CAR I WAS NOT ABLE TO TURN OR USE MY BRAKES EFFECTIVELY. I WAS STOPPED IN THE ONCOMING TRAFFIC LANE. I WAS ABLE TO USE MY FOUR WAY LIGHTS. CAR HAD TO BE TOWED AS WE WERE UNABLE TO RESTART THE CAR. SECOND INCIDENT: WHILE DRIVING ON A CITY STREET AT 35 MILES AN HOUR ONCE AGAIN CAR TURNED OFF AND I WAS UNABLE TO USE GAS OR BRAKES RELATED TO NO POWER. I BARELY WAS ABLE TO GET ABOUT HALFWAY INTO THE TURN LANE TO GET OUT OF TRAFFIC. ALMOST CAUSING AN ACCIDENT. THIS TE I WAS ABLE TO WAIT A FEW MINUTES AND AFTER A FEW UNSUCCESSFUL ATTEMPTS TO START MY CAR IT FINALLY BEGAN RUNNING AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10474330September 8, 2012SEATS
DRIVER SEAT FRAME BROKEN AND STARTED ROCKING BACK AND FORTH REAR DRIVER SIDE TO FRONT PASSENGER SIDE. SEAT FRAME NEEDED TO BE REPLACED TO CORRECT PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10471885August 22, 2012ENGINE
I WAS DRIVING WITH MY 2KIDS...AND MY MURANO STAR TO LOSS POWER.AND SPEED GOIN UP WITHOUT PUSHIN DE GAS..I WAS SOO SCARED..AND THE ENGINE GO COMPLETELY OFF..ON THE FREEWAY ..WENT A TRY TO STARTED DON'T STAR...I REPLACED ONE CAM SENSOR EN STILL THE SAME..NOW I'M NO HAVE NO MORE MONEY TO FIXED ..AN I'M STOCK WITH THE CAR PAYMENT. WITHOUT CAR..THE DEALER DON'T WANT TO HELP ME..HU CAN HELP ME TO FIX MY CAT??? LOOK NICE ...BUT. THE MOTOR IS A PIECE A ZSSSSSHH... :( *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0