Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10870596May 24, 2016
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
MY VEHICLE WAS IN MOTION ON THE HIGHWAY GOING ABOUT 50MPH, WHEN SUDDENLY TRAFFIC CAME TO A HALT, WHEN I PUSHED ON THE ACCELERATOR, THERE SEEM TO BE LOSS POWER AND ACCELERATION WHICH IS VERY DANGEROUS, I HAD MY 3 KIDS AND GRANDCHILD IN THE VEHICLE WITH ME. AS I PUSHED THE ACCELERATOR TO THE FLOOR NOTHING HAPPENED THE CAR WOULDN'T MOVE, GOOD THING A SEMI-TRUCK WASN'T BEHIND ME, WE ALL WOULD HAVE BEEN DEAD. THIS IS SCARED ME AND MY FAMILY. AFTER WAITING ABOUT 2 OR MORE MINUTES THE CAR JUNKED AND LUNGED AT A HIGH SPEED I COULD HAVE RAN INTO THE BACK OF ANOTHER VEHICLE. THIS IS BEGINNING TO HAPPEN MORE FREQUENT NOW MAYBE 3-4 DAYS OR MORE OUT THE WEEK. STALLING AND LOSS OF POWER (NO RESPONSE) WHILE IN TRAFFIC; IS IN DEED A BIG FACTOR TO HAVE THIS MATTER LOOKED INTO. I'VE SEEN NUMEROUS COMPLAINTS REGARDING THE SAME INCIDENT MY FAMILY AND I EXPERIENCED. THERE SHOULD BE A RECALL REGARDING THIS MATTER. IN ADDITION, TO THAT THE ACTUATORS ON BOTH PASSENGER DOORS (FRONT AND BACK) DOESN'T WORK, IT HAS TO BE LOCKED MANUALLY. ALSO, THE HATCH LOCK DOESN'T LOCK THE HANDLE GETS STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870243May 22, 2016
UNKNOWN OR OTHER
DRIVER SIDE VISOR WON'T STAY UP. PROBLEM STARTED 6 YEARS AGO. INHERENT PROBLEM DESIGN AS REPLACING THE VISOR WILL ONLY SOLVE THE PROBLEM FOR A SEASON AND THEN IT WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864943May 14, 2016
POWER TRAIN
BOUGHT THE CAR USED AT ABOUT 110K IN DECEMBER 2015, HAD NO ISSUES AT ALL. FLASH FORWARD TO MAY 2ND 2016. AFTER SITTING IN START/STOP TRAFFIC FOR 20-30 MINUTES, THE TRAFFIC FINALLY STARTED TO FLOW, I ATTEMPTED TO ACCELERATE AND HAD A HORRIBLE, SHAKING, JERKING FROM THE VEHICLE. ABOUT 2 MILES LATER AFTER ARRIVING TO WORK AND TRYING TO TURN A CORNER AND APPLYING GAS AFTER THE CORNER, IT DID IT AGAIN, THIS TIME THOUGH IT CAUSED ME TO CLIP A BUMPER AROUND A CONCRETE BARRIER, THEN THE CAR LOST ALL POWER AND THE CHECK ENGINE LIGHT CAME ON. COULD NOT GET IT TO MOVE AT ALL. AFTER HAVING IT TOWED TO AN AUTHORIZED NISSAN DEALERSHIP, I FOUND OUT THE CVT HAD WENT OUT. I GUESS I CAN BE GLAD IT WENT OUT IN A PARKING GARAGE, BECAUSE IF IT WENT OUT WHERE THE INITIAL HESITATION HAPPENED, I WOULD HAVE BEEN IN A WRECK. 7.3K CASH MONEY SPENT ON THE VEHICLE, BUYING OUTRIGHT FROM A DEALER, NOW WITH ME BEING ASKED TO SPEND ANOTHER 4.5K ON A PART THAT NISSAN HAD ACKNOWLEDGED TO BE AN ISSUE, BECAUSE THE DRIVE TRAIN WARRANTY WAS EXTENDED TO 10 YEAR 120K WARRANTY. NEEDLESS TO SAY WITH ME BEING A FIRST TIME NISSAN BUYER AND BEING OUT THIS MUCH MONEY AND NO WAY TO COME UP WITH ANOTHER 4.5K, THIS WAS ALSO MY LAST NISSAN. PUT LESS THAN 2K ON IT WHEN I PURCHASED IT. EVEN WORSE IS WHEN THE NISSAN DEALERSHIP (PART OF THE SAME COMPANY WHO SOLD ME THE CAR FROM THEIR USED LOT) IS TALKING ME OUT OF REPAIRING THE CAR, BECAUSE THE TRADE IN VALUE WOULD ONLY BE THE SAME PRICE AS THE PART.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10864852May 13, 2016
UNKNOWN OR OTHER
I HAVE A 2004 MURANO AND THE DRIVERS SIDE SUN VISOR WILL NOT STAY UP. YOU WILL BE DRIVING DOWN THE ROAD AND IT FALLS DOWN IN YOUR FACE AND BLOCKS YOUR VISION. JUST TODAY I WAS DRIVING 70 DOWN A 6 LINE INTERSTATE AND IT FELL DOWN MULTIPLE TIMES. ME BEING 5'8" WHEN IT FALLS IT COMPLETELY BLOCKS MY VIEW AND THE CAR IN FRONT OF ME HAD SLAMMED THE BRAKES DUE TO AN OBJECT IN THE RD AND I WAS NEARLY INVOLVED IN A WRECK DUE TO THIS FAULTY SUN VISOR. SOMETHING NEEDS TO BE DONE TO FIX THESE BEFORE SOMEONE IS KILLED DUE TO IT. AND I KNOW I AM NOT THE ONLY ONE HAVING THIS PROBLEM. CAN SOMEONE ADVISE WHAT I CAN DO?? NISSAN PLEASE HELP BEFORE YOUR FAULTY SUN VISOR IS THE DEATH OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862380May 1, 2016
SEATS
REAR LEFT ANCHOR BRACKET SHEERED OFF CAUSING THE SEAT TO FALL WHILE DRIVING. ALMOST WRECKED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861698April 27, 2016
VEHICLE SPEED CONTROL, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STARTED TO LOOSE POWER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT DID NOT RESPOND. THE STEERING ABILITY BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS POWERED OFF AND RESTARTED AND THE VEHICLE RESUMED TO NORMAL. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS REPAIRED UNDER A MANUFACTURERS RECALL RELATED TO THE FAILURE IN 2005. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE OCCURRED EIGHTEEN TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861346April 25, 2016
POWER TRAIN
I WAS TRYING TO ACCELERATE FROM A STOP, WHEN THE CAR REFUSED TO RESPOND TO THE PRESS OF THE GAS PEDAL. FINALLY, IT SLOWLY ACCELERATED UP TO 10 MPH, THEN THE TRANSMISSION SHIFTED AND THE CAR TOOK OFF RAPIDLY. FORTUNATELY, I WAS ABLE TO CONTROL IT. PROBLEM IS REPEATABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859901April 16, 2016
SEATS
DRIVER SEAT LOOSE AND WHEN YOU TRY AND ADJUST THE SEAT IT GOES SIDEWAYS. VEHICLE WAS MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852200March 29, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE PULLING OFF FROM A STOP, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE FAILED TO DECELERATE AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT END OF THE VEHICLE WAS REPAIRED. ALSO, THE FRONT AND REAR CAMSHAFT SENSORS AND ALTERNATOR WERE REPLACED. THE FAILURE PERSISTED AFTER THE REPAIRS WERE PERFORMED. THE CONTACT ALSO MENTIONED THAT, ON NUMEROUS OCCASIONS, THE VEHICLE STALLED AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10851940March 28, 2016
POWER TRAIN
I PURCHASED MY MURANO FROM A USED CAR DEALER 9 MONTHS AGO. UNTIL RECENTLY THE CAR WAS WORKING GREAT, HOWEVER RECENTLY, THE CAR STOPPED ACCELERATING.. AFTER SHUTTING THE CAR OFF FOR A FEW MOMENTS AND RESTARTING THE ACCELERATION ISSUE APPEARS TO BE SOLVED. THE FOLLOWING DAY THE ISSUE CONTINUED AFTER I STOPPED AT A LIGHT. AFTER DEPRESSING THE ACCELERATOR FOR A FEW SECONDS, THE CAR FEELS LIKE IT IS GOING TO STALL. AFTER SHUTTING THE CAR OFF AND TURING IT BACK ON IT TAKES OF LIKE IT IS IN A DRAG RACE BUT SEEMS TO TEMPORARILY SOLVE THE ISSUE UNTIL YOU COME TO A STOP, THIS HAS BECOME A CONSTANT ROUTINE WHEN DRIVING THE VEHICLE. WHEN THE CAR COMES TO A FULL STOP (AS IN TRAFFIC) IT FEELS LIKE IT WANTS TO STALL. YOU CAN KEEP IT GOING BY KEEPING ONE FOOT ON THE GAS AND ONE ON THE BRAKE THEN WHEN THE ACCELERATOR IS PRESSED, THE CAR TAKES OFF LIKE IN A DRAG RACE. I WAS INFORMED BY A NISSAN DEALER THAT THE CAUSE OF THE STALLING IS THE POWER TRAIN; THE COST OF WHICH TO REPLACE WILL BE UPWARDS OF $4000. AFTER DOING MY OWN RESEARCH I FOUND OUT THAT THE ISSUES I AM EXPERIENCING IS COMMON TO MURANOS MANUFACTURED BETWEEN 2003-2009 AND THAT NISSAN HAS STEADFASTLY REFUSED TO RECALL THE VEHICLES AND FIX THESE FAULTY CVTS. THIS IS QUITE PERPLEXING AS MANY THOUSANDS OF PEOPLE ACROSS THE COUNTRY HAVE REPORTED SIMILAR ISSUES. I CANNOT AFFORD THIS COSTLY REPAIR AND I AM STILL MAKING PAYMENTS ON THE CAR. BECAUSE THIS IS SUCH A COMMON PROBLEM AND A GREAT SAFETY ISSUE, NISSAN NEEDS TO BE FORCED TO RECALL THESE CARS AND REPLACE THE PART THAT IS CAUSING THE PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837610February 22, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO STOP WITH A NOISE AND EMITTED A LOT OF WHITE SMOKE THROUGH THE EXHAUST PIPE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. UPDATED 04/20/16*LJ UPDATED 05/31/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824891February 8, 2016
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
EXITING A HIGHWAY AND TAKING RAMP TO ENTER AN AVENUE, DRIVER LOST CONTROL OF THE CAR TURNING RIGHT AT INTERSECTION. FRONT LEFT TIRE HIT THE CURVE SIDE AND CAR ROLLED OVER 2 FULL ROLLS. DRIVER AND PASSENGER HAD SEAT BELLS ON. CAR BODY TOOK STRONG HITS ON BOTH SIDES, POSTS BETWEEN SIDE WINDOWSROOF, WINDSHIELD FRAME, HOOD. SEAT BELLS NEVER LOCKED DOWN DURING ROLL OVER AND NONE OF THE AIRBAGS DEPLOYED. DRIVER AND PASSENGER HAD HEAD, KNEES AND BACK INJURIES. IT WOULD BE EXPECTED THE SEAT BELLS TO LOCK DOWN AND AT LEAST THE SIDE AIRBAGS TO DEPLOYED. PICTURES AVAILABLE AT YOUR REQUEST.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10824574February 5, 2016
ELECTRICAL SYSTEM
ALL OCCURRENCES TOOK PLACE WHEN VEHICLE WAS STATIONARY. I BOUGHT THE VEHICLE LESS THAN TWO WEEKS AGO, USED, FROM THE PREVIOUS OWNER WHO HAD IT FOR NINE YEARS. SHE SUPPOSEDLY KEPT UP WITH ALL THE MAINTENANCE AND APPEARS TO HAVE TAKEN REAL GOOD CARE OF IT. EVERYTHING WAS FINE UNTIL ABOUT THREE DAYS AGO WHEN ON A COUPLE OF OCCASIONS I PARKED AND LOCKED THE VEHICLE AND CAME BACK HOURS LATER TO DISCOVER THE FRONT WINDOWS WERE DOWN ABOUT 3 INCHES...WEIRD. SO WHEN I GOT TO WORK THIS MORNING I ENGAGED THE WINDOW LOCK BUTTON. THEN THIS AFTERNOON I CAME OUT AFTER WORK TO DISCOVER THE WINDOWS WERE BOTH ALL THE WAY DOWN. I DROVE HOME AND PARKED IN THE GARAGE AND ROLLED UP THE WINDOWS AND LEFT THE KEY IN THE CONSOLE. AN HOUR LATER, GOT READY TO LEAVE AND THE WINDOWS WERE BACK DOWN, AND DOORS WERE LOCKED. I REACHED IN AND UNLOCKED THE DOOR, AND WHEN I OPENED IT THE ALARM WENT OFF! OH, FORGOT TO MENTION THAT THE KEY FOB DOESN'T WORK, IN SPITE OF REPLACING THE BATTERY THIS WEEK, SO THE PANIC BUTTON DOESN'T WORK. GOT IN AND STARTED THE ENGINE AND THE ALARM IS STILL GOING OFF!! PUT IT INTO GEAR AND BACK INTO PARK AND IT'S STILL GOING OFF. GOT OUT AND HEADED INTO THE HOUSE (KEYS IN HAND THIS TIME) AND THE ALARM RANDOMLY STOPPED...HMM. OKAY, SO I WENT BACK AROUND AND OPENED THE DOOR (THINKING I COULD LEAVE NOW) AND THE ALARM STARTED SOUNDING AGAIN...WHAT THE HECK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816312December 27, 2015
SEATS
I HAVE ALWAYS BEEN A FAN OF NISSAN UNTIL NOW MY DRIVER SIDE SEAT BROKE , ONE OF THE BRACKETS ON THE LEFT SIDE HAS COMPLETELY BROKEN IN HALF, AND BY THE LOOKS OF THE MANY COMPLAINTS NISSAN HAS GOTTEN ABOUT THE VERY SAME ISSUE IT IS VERY CLEAR TO ME THIS IS A FACTORY ISSUE. I DO NOT UNDERSTAND HOW THEY HAVE INVESTIGATED THIS ISSUE AND CAME TO THE CONCLUSION THAT IT IS NOT A SAFETY ISSUE JUST BY THE FACT THAT THERE HAS ONLY BEEN A FREE MINOR INJURIES SO FAR, THE WHOLE POINT IN ISSUING A RECALL IS TO PREVENT INJURY , DUE TO THE HIGH NUMBER OF COMPLAINTS SHOULD BE PROBABLE CAUSE FOR A RECALL IN ITSELF. THAT IS RIDICULOUS HOW HAS NO ONE ISSUED A LAWSUIT AGAINST YOU PEOPLE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794939November 19, 2015
VISIBILITY/WIPER
THE DRIVERS SIDE SUN VISOR IS DEFECTIVE. EVERY TIME I GO OVER A BUMP IT FALLS DOWN INTO MY FIELD OF VIEW. WHEN I PUT THE VISOR DOWN TO BLOCK THE SUN FROM BEING IN MY EYES IT FALLS TO A STRAIGHT DOWN POSITION AND BLOCKS MY VIEW. THERE IS NO POSITION THAT WORKS ON THIS VISOR NOW. ITS EITHER BEING HELD UP BY ONE HAND AS I DRIVE DOWN THE ROAD OR ITS STRAIGHT DOWN IN MY VIEW. THESE NEED TO BE RECALLED AND REPLACED FOR A NEW MODEL. I JUST PURCHASED A NEW VISOR FOR MY 2004 MURANO AND IT WAS $200 THAT I SHOULD NOT HAVE HAD TO SPEND. THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE. I WILL BE SURE NOT TO PURCHASE ANOTHER NISSAN AS I DONT FEEL THEY CARE TO MUCH FOR THE SAFETY OF THEIR CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789797November 11, 2015
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
MY 2004 MURANO HAD A LOT OF STALLING AND STOPPING, PROBLEMS WITH ACCELERATING THE CAR. IT STOP ON MULTIPLE OCCASIONS. FLUID LEAKING, FROM ENGINE AND FUEL TANK, AND STEERING COLUMN. POWER STEERING IS RIGID,AND LOCKS, AND CAR STOPS WHEN TURNING.THE WINDOWS WENT UP AND DOWN UNCONTROLLABLE. POWER CONTROL PANEL , DID NOT FUNCTION. NISSAN INSISTED THAT VEHICLE IS OLD. I THINK THE CAR IS POSSESSED. ALL OF THESES THINGS OCCURRED WHILE I WAS IN MOTION DRIVING THE CAR ON HIGHWAY, THE ROADS, STATIONERY, AND ESPECIALLY TURNING, AND TRYING TO ACCELERATE THE CAR, AND IT WOULD THEN COMPLETELY TURN OFF, NISSAN REFUSES TO ACKNOWLEDGE ANY THING IS WRONG. THEY STATED WHAT DO YOU EXPECT AFTER BUYING A CAR THIS OLD. I JUST WANT TO MAKE SURE MY CAR IS SAFE BY YOUR STANDARDS NOT THEIRS. AFTER RECEIVING MY CAR FROM NISSAN IT WAS EVEN WORSE, I BROUGHT THE SAME ISSUES TO THEM AFTER PAYING $5200 OF WHAT THEY SAID WERE REPAIRS. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761825September 6, 2015
UNKNOWN OR OTHER
BOUGHT CAR FROM BILL ASKEW IN FEBRUARY 2015 AROUND TAX TIME... WENT TO GAS STATION AND CAR WOULDN'T CRANK. CALL BILL ASKEW AND NOTIFIED THEM.. 5 MIN LATER THE VEHICLE CAME ON.. WENT TO DEALERSHIP AND THEY REPLACED A BATTERY... RUNNING GOOD FOR A COUPLE WEEKS. CHECK ENGINE LIGHT CAME ON AND NEEDED A ELECTRICAL EQUIPEMENT... RADIO AND CD WOULDN'T WORK. THAT WAS REPLACED ALSO... IN MARCH GOT A OIL CHANGE AT THE NISSAN PLACE.. I WAS TOLD THAT I HAVE A OIL OR GAS LEAK.. NOTIFIED BILL ASKEW... NO REPONSE BUT EVERYTIME I TAKE THE TRUCK TO THE DEALERSHIP I GOT IT FROM THEY TURN OFF THE CHECK ENGINE LIGHT AND SAID IT WAS NOTHIG.. TODAY SEPTEMBER 5TH 2015 THE TRUCK TURNED OFF WHILE BACKING UP, THE TRUCK STALLED IN THE MIDDLE OF THE HIGH WAY WHILE MY DAUGHTER WAS IN THE CAR WITH ME.. CARS BLOWING... 3 MIN LATER I TURNED IT ON AND I CALL BILL ASKEW AND NOTIFIED THEM ABOUT THE PROBLEM.. IT WAS AFTER HOURS AND IM CURRENTLY WAITNING ON A RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761525September 4, 2015
STEERING
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME LOOSE AND AN ABNORMAL NOISE COULD BE HEARD FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761130September 2, 2015
SEATS
MY DRIVERS SIDE SEAT JUST BROKE ON THE BACK LEFT SIDE SO NOW YOU CAN'T SIT IN IT AND DRIVE. I NOW SIT CROOKED IN THE SEAT AND DON'T FEEL SAFE DRIVING IT, WHAT IF I WAS IN AN ACCIDENT AND MY SEAT NOW MIGHT THROW ME SOMEWHERE BECAUSE IT IS NOW BROKEN. THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760049August 28, 2015
POWER TRAIN
2004 NISSAN MURANO WITH TRANSFER CASE LEAKING LIKE MANY OTHER 2003-2007 MURANO'S . NISSAN NEEDS TO RECALL ALL OF THESE CARS AND REPLACE THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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