Nissan Murano Complaints (2003)

800 consumer complaints on file.

#10594279May 27, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594387May 27, 2014
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL SYSTEM, GASOLINE
WHILE DRIVING ON THE INTERSTATE THE VEHICLE LOST ACCELERATION COMPLETELY. . IT HAD TO BE RE-STARTED IN ORDER TO CONTINUE DRIVING. ONCE IN ,OPTION AGAIN, THE ENGINE WAS IDLING EXTREMELY HIGH AND CONTINUED THAT WAY UNTIL THE VEHICLE WAS TURNED OFF AND SAT FOR OVER AN HOUR. STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583288April 17, 2014
SEATS
WHILE OPERATING AT 20MPH THE DRIVERS SEAT SUDDENLY BECAME UNSECURED CAUSING INSTABILITY ORIGINATING FROM THE REAR CORNER CLOSEST TO THE DOOR. VEHICLE IS INOPERABLE BECAUSE THE ENTIRE DRIVERS SEAT ROCKS CAUSING HANDS TO TURN THE WHEEL UNCONTROLLABLY. UPON FURTHER INSPECTION IT LOOKS THAT THE BRACKET ATTACHING SEAT TO THE FLOOR KNOWN AS REAR LINK ASSEMBLY FAILED AT A WELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579713April 14, 2014
ENGINE AND ENGINE COOLING
MY TRUCK WOULD NOT TURN OVER ONE MORNING, ONCE I FINALLY WAS ABLE TO GET IT CRANKED IT WENT ABOUT A MILE DOWN THE STREET ANG JUST SHUT OFF. NO WARNING, JUST SHUT OFF. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578819April 10, 2014
POWER TRAIN
I WAS HEARING SOME REALLY LOUD NOISES WHILE ACCELERATING IN THE LAST COUPLE OF DAYS PRIOR TO THE "STALLING/NO ACCELERATION" ISSUE THAT I EXPERIENCED ON APRIL 9, 2014. I WAS DRIVING ON A BUSY EXPRESSWAY IN RUSH HOUR TRAFFIC AND THE VEHICLE WOULDN'T ACCELERATE OR WOULD HESITATE FOR 5 SECONDS OR SO AND THEN IT WOULD "KICK" IN, ALBEIT SLOWLY. THE CAR IS AT THE DEALERSHIP RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572872March 17, 2014
SEATS
2003 NISSAN MURANO; DRIVER'S SEAT IS LOOSE & ROCKS WHILE TURNING VEHICLE. PROBLEM AROSE A FEW MONTHS AGO. ? HAZARD IF IN ACCIDENT WILL INTEGRITY OF SEAT & AIR BAG DEPLOYMENT BE PROPER? PER NHTSB THIS PROBLEM HAS BEEN INVESTIGATED. REPAIR QUOTES @ DEALER EXCEEDS $1,500. NISSAN DOES NOT ADDRESS THIS ISSUE, ONLY MADE A SERVICE ADVISORY. NISSAN WILL NOT DO, NOR PROVIDE ANY REPAIR ABSENT PAYMENT. MANY COMPLAINTS ON THE INTERNET & OWNER SITES OF THIS EXACT FAILURE/PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559182January 9, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE BECAME HESITANT TO ACCELERATION ATTEMPTS. THE VEHICLE THEN RAPIDLY ACCELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE MECHANIC DETERMINED THE CATALYTIC CONVERTER AND ACCELERATOR PEDAL WIRING NEEDED TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558468January 4, 2014
POWER TRAIN
WE WERE DRIVING HOME (MY DAUGHTER WAS DRIVING) ABOUT 45MPH, AND THE CAR MADE A WHINNING NOISE THEN THE RPMS WERE GOING UP AND DOWN, THEN WHEN SHE PUSHED ON THE GAS THE CAR DID NOT ACCELERATE. GOT THE CAR HOME AND MY HUSBAND SAID HE WOULD LOOK AT IT. EVERY TIME WE START THE VEHICLE MAKES A HORRIBLE WHINNING NOISE. WE WERE GOING TO HAVE IT TOWED TO GET IT CHECKED OUT AND IN THE MATTER OF A FEW DAYS A SQUIRREL HAD GOTTEN UNDER THE HOOD AND ATE THE MAIN WIRE CASING. SO WE HAD IT TOWED TO WOODMEN NISSAN IN COLORADO SPRINGS SINCE WE COULDN'T DO ANYTHING UNTIL THAT WAS FIXED BECAUSE THE CAR HAD NO WIRING. THAT WAS 9-21-2013. WE GOT A CALL FROM WOODMEN NISS THAT THE PART WAS ON BACK ORDER AND WOULD BE AWHILE, WELL 12-21-2013 WE FINALLY GET A CALL THAT THE CAR IS DONE AND WE COULD COME GET IT. WHILE WE ARE WAITING FOR A CAR, I GOOGLED TRANSMISSION PROBLEMS WITH 2003 NISS MURANOS AND FOUND THE EXT THE WARRANTY TO 10YRS OR 120K, WELL WE ARE UNDER THE MILEAGE BUT 1 1/2 MONTHS OVER TIME. WE PURCHASED FROM OUR BROTHER IN LAW WHO WAS THE ORIGINAL OWNER. HE AND WELL AS US, TOOK VERY GOOD CARE OF THE VEHICLE IT WAS WELL MAINTAINED. NISS SAID THERE IS NOTHING THEY CAN DO SINCE IT IS OVER THE 10 YRS. I LOOKED BACK AT THE RECORDS AND THE VEHICLE WAS TAKEN IN ON SEVERAL OCCASIONS FOR LEAKING TRANSMISSION... I TOO BELIEVE NISSAN SHOULD BE RESPONSIBLE FOR A NEW TRANSMISSION AS IT WAS A BAD TRANSMISSION AND THEY KNEW IT WAS BAD. THEY ARE NOT WILLING TO DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553545November 23, 2013
SEATS
MY DRIVERS SEAT FRAME BROKE LOOSE AND IS LIKE RIDING IN A ROCKING CHAIR. THE DEALER STATES THE REPAIR IS APPROXIMATELY $1,000. I STARTED SEARCHING ON LINE AND FOUND HUNDREDS OF NISSAN MURANOS (MOST APPEAR TO BE 2003 TO 2005) WITH THE EXACT SAME ISSUE. CLEARLY THIS IS A SERIOUS SAFETY DEFECT THAT COULD CAUSE SERIOUS INJURY UP TO AND INCLUDING DEATH IF THIS SEAT FRAME BROKE DURING AN ACCIDENT. NISSAN HAS REDESIGNED THE PART TO BE MORE ROBUST FOR MODELS AFTER 2005, SO THEY APPARENTLY KNOW THIS IS A SERIOUS ISSUE. THIS SHOULD BE A NATIONWIDE MANDATED RECALL AT NISSAN'S EXPENSE, FORCED BY THE NHTSA BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553055November 20, 2013
POWER TRAIN
MY WIFE AND I WERE TRAVELING 55 MILES AN HOUR WHEN THE TRANSMISSION STOPPED WORKING IN OUR 2003 NISSAN MURANO, JERKING THE CAR (AND US), AND LEAVING THE VEHICLE PARALYZED IN NIGHT TRAFFIC IN THE FAST LANE. SEVERAL CARS NEARLY HIT US UNTIL WE COULD SAFELY STEER THE CAR TO THE SHOULDER. WE WERE OBVIOUSLY SCARED TO DEATH AND HURT FROM THE ABRUPT STOP. THE VEHICLE WOULD THEN ONLY CARRY US ABOUT 1 MILE AN HOUR ALONG THE SHOULDER UNTIL WE COULD GET TO SAFETY. THIS VEHICLE ONLY HAS 80,100 MILES ON THE ODOMETER (OVER A 10 YEAR PERIOD.) IT IS VERY WELL CARED FOR AND MAINTAINED. WE TOOK IT TO THE NISSAN DEALER (WOODMEN NISSAN OF COLORADO SPRINGS) FOR REPAIR, AND ARE NOW TOLD IT NEEDS A NEW TRANSMISSION. THEY WILL CHARGE US $3,600 PLUS TAX FOR A REBUILT TRANSMISSION. NISSAN MOTOR COMPANY, LTD IS AWARE THAT IT PUT DEFECTIVE TRANSMISSIONS IN THIS MODEL YEAR, BECAUSE IT LATER EXTENDED ITS POWER TRAIN WARRANTY (AFTER CONSUMER COMPLAINTS) FOR THIS MODEL TO 120,000 MILES OR 10 YEARS, WHICHEVER CAME FIRST. AGAIN, MY VEHICLE HAS ONLY 80,000 AND JUST WENT OVER THE 10 YEAR MARK. THIS PRODUCT IS UNACCEPTABLE AND NEARLY COST ME AND MY WIFE OUR LIVES. NISSAN'S MISTAKE IS ALSO NOW POTENTIALLY COSTING US THOUSANDS OF DOLLARS TO FIX. I WANT NISSAN TO TAKE CARE OF THIS DEFECT BY REPLACING THE TRANSMISSION IN OUR CAR. I HAVE CONTACTED IT'S CUSTOMER CARE CENTER AND AM NOW WAITING FOR A RESPONSE. IT IS SOLELY NISSAN'S FAULT., AND IT'S RESPONSIBILITY TO REPAIR. I HAVE INFORMED MILLIONS AS A NEWS ANCHOR ACROSS THE COUNTRY OVER THE PAST 18 YEARS ,AND I NOW WORK AS A FREE-LANCE JOURNALIST WITH TWO NATIONAL NEWS NETWORKS, I WILL SHARE NISSAN'S RESPONSE TO MY REQUEST WITH EVERY LIVING PERSON IN MY SPHERE OF INFLUENCE THROUGH EVERY AVENUE OF BROADCAST AND SOCIAL MEDIA I POSSIBLY CAN. WE WILL SEE IF A COMPANY THAT PUT IT'S CUSTOMERS IN DEFECTIVE, DANGEROUS VEHICLES WILL DO THE RIGHT THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551664November 10, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I WAS IN STOP/GO TRAFFIC DURING RUSH HOUR. WHEN I PRESSED THE GAS PEDAL TO ACCELERATE FROM A STOP, NOTHING HAPPENED. I PUMPED THE GAS PEDAL TO THE FLOOR 3 OR 4 TIMES AND SUDDENLY THE CAR LURCHED FORWARD AND THEN STARTED MOVING. THE NEXT TIME I CAME TO A STOP, I HAD TO REPEAT THE PUMPING OF THE GAS PEDAL TO MOVE AGAIN. I DID THIS SEVERAL TIMES AND EACH TIME THE CAR WOULD LURCH FORWARD. WHEN I COULD SAFELY PULL OVER, I TURNED OFF THE ENGINE AND WAITED A COUPLE OF MINUTES. WHEN I RESTARTED THE ENGINE AND PRESSED THE GAS PEDAL, EVERYTHING WAS NORMAL. I CAN GO SEVERAL MONTHS WITH EVERYTHING BEING FINE AND THEN ALL OF A SUDDEN IT WILL HAPPEN AGAIN. I HAVEN'T TAKEN IT TO A DEALER BECAUSE THERE IS NOTHING TO INDICATE WHEN IT WILL HAPPEN AND SINCE EVERYTHING IS FINE AFTER THE ENGINE IS TURNED OFF AND THEN STARTED AGAIN, HOW DO I RECREATE THE ISSUE FOR A MECHANIC? THIS HAS THE POTENTIAL TO BE VERY DANGEROUS BECAUSE I NEVER KNOW WHEN IT'S GOING TO HAPPEN AND THE LURCHING FORWARD HAS ALMOST CAUSED ME TO HIT THE VEHICLE IN FRONT OF ME ON SEVERAL OCCASIONS. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS PROBLEM ON VARIOUS BLOGS AND ON THIS WEBSITE. IN THE QUALIFIER ABOVE IT ASKS IF THERE HAS BEEN A CRASH, FIRE OR FATALITY. PLEASE TELL ME WHY ONE OF THESE HORRIFIC THINGS HAS TO HAPPEN BEFORE THERE IS A RECALL ON A VERY DANGEROUS ISSUE WITH A VEHICLE? A CAR NOT ACCELERATING IN TRAFFIC AND THEN SUDDENLY LURCHING FORWARD SHOULD NOT BE THE OWNER'S RESPONSIBILITY OR COST TO REPAIR. IT SHOULD BE THE RESPONSIBILITY AND COST OF THE MANUFACTURER TO MAKE SURE THEY ARE SELLING A SAFE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551339November 7, 2013
POWER TRAIN
LOUD BANGING NOISE, LOUDER AS I INCREASE SPEED, NEW TRANSMISSION 3/2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547830October 14, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
WHILE DRIVING ON A MAJOR FREEWAY I BEGAN TO HEAR MY CVT TRANSMISSION MAKING A LOUD WINDING NOISE THAT SOUNDED LIKE A TURBINE ENGINE REVVING UP AND THEN MY ENGINE LIGHT CAME ON. AFTER I NOTICED SOMETHING WAS WRONG, THE VEHICLE WENT FROM 65MPH TO 15MPH DURING EXTREMELY HEAVY HIGH SPEED TRAFFIC AND THEN I WAS NOT ABLE TO ACCELERATE WHICH BROUGHT THE VEHICLE TO A COMPLETE STOP ON THE FREEWAY. THE VEHICLE CONSTANTLY DOES A BUNNY HOP IN HEAVY STOP AND GO TRAFFIC WHICH ALMOST CAUSED ME TO REAR END ANOTHER CAR BECAUSE OF THE SUDDEN SURGE OF ACCELERATION. THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE CAR AND IS NOW BECOMING A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546779October 4, 2013
POWER TRAIN
MY WIFE WAS DRIVING DOWN OUR ROAD WHEN THE TRANSFER CASE ON HER 2003 NISSAN MURANO LOCKED UP AND LOCKED THE BACK WHEELS SPINNING HER INTO THE DITCH AND SIGN POST. SHE WASN'T HURT. I DID ALOT OF RESEARCH ON THE PROBLEM, AND IT TURNS OUT THAT NISSAN KNOWS THERE WAS DEFECTIVE TRANNY AND TRANSFER CASES ON THE 03, AND 04 MURANOS. THEY EVEN ISSUED T.S.B.S TO THE DEALERS ABOUT THE DEFECT. MY QUESTION IS, WHY THEY AREN'T BEING HELD ACCOUNTABLE TO FIX THE PROBLEM? WHY NO RECALL? ISN'T YOUR JOB TO MAKE THE AUTO MAKERS MAKE A SAFE PRODUCT AND WHEN THEY DON'T, CALL THEM ON THEIR FAULTS. I KNOW THAT THERE ARE ALOT OF NISSAN OWNERS LIKE MYSELF THAT ARE GETTING NOWHERE WITH NISSAN. OUR DOMESTIC AUTO MAKERS HAVE TO LIVE WITH RECALLS, WHY NOT NISSAN? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10542177September 5, 2013
VISIBILITY
PASSENGER SIDE MIRROR DESTROYED BY OTHER MOTORIST, WHEN BRINGING IT TO THE DEALER IN LONG BEACH THEY WANTED TO GIVE ME THE CAR BACK WITH ALL THE DOORS NOT WORKING. AFTER HE ALREADY CHARGED OVER $400 FOR THE REAR VIEW MIRROR WE WERE UNABLE TO LOCK THE CAR, OPEN THE DOOR EXCEPT MANUALLY, AFTER A 3 DAYS WITH A RENTAL CAR THE NISSAN DEALER CHARGED ANOTHER $550 FOR A BROKEN ACTUATOR THAT WAS NOT BROKEN BEFORE WE BROUGHT IT TO THE DEALER. COINCIDENCE, I THINK NOT, THE WEB IS FULL OF FOLKS THAT HAVE THE SAME COMPLAINT. IT'S A RIP-OFF AND THEY NEED TO BE STOPPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535805August 16, 2013
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 10/23/13*LJ THE CONSUMER WAS INFORMED HIS VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534200August 8, 2013
ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING MY VEHICLE AND THE ENGINE STALLED. ONCE IT HAPPENED WHEN I WAS DRIVING AT ABOUT 25MPH AND THE VEHICLE JUST SHUT OFF AND TWICE WHEN I WAS AT A RED LIGHT WHILE THE VEHICLE WAS IDLING. ALSO I WAS DRIVING IN THE HWY LAST WEEK AND THE ENGINE LST POWER FOR ABOUT 3 SECOND, PUTTING AT A GREAT RISK FOR A CRASH. THE OTHER PROBLEM I AM HAVING IS THE PASSENGER DOOR ACTUATOR THAT STOPPED WORKING SO WHEN I LOCK MY CAR THAT WON'T LOCK PUTTING MY VEHICLE AT A RISK FOR BEING STOLEN. I CALLED NISSAN CORP BECAUSE I KNEW THAT WAS A RECALL ID # 78963 - ENGINE AND ENGINE NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING, AND BECAUSE OF THAT ENGINE MAY STALL INCREASING THE RISK OF A CRASH. HOWEVER THE REPRESENTATIVE SAID THAT THERE IS NOTHING TO WORRY ABOUT AND MY VEHICLE WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT IS THE SAME MODEL AND YEAR OF THE VEHICLE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523230July 5, 2013
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE AIR INTAKE MANIFOLD. AFTER THE VEHICLE WAS REPAIRED THE FAILURE RECURRED. NHTSA RECALL CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) COULD BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515054June 4, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE DOOR ACTUATOR, FOR THE RIGHT REAR DOOR, DOES NOT FUNCTION PROPERLY. WHEN I PUSH THE ELECTRIC "DOORS UNLOCK- LOCK BUTTON" ON THE DRIVER DOOR PANEL, THE DOOR DOES NOT LOCK OR UNLOCK, AS IT SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511461May 10, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DOOR LOCK ON THE DRIVER SIDE WENT OUT AND SHORTLY AFTER THE REST OF THE DOOR LOCKS IN THE VEHICLE BEGAN TO FAIL. BECAUSE OF THIS ISSUE, I AM CURRENTLY AT RISK OF THEFT IF THE DOOR LOCK DO NOT COMPLETELY LOCK. I RECEIVED AN ESTIMATE OF $1600 TO FIX THE ISSUE AND I HAVE HEARD THAT'S BY OTHERS ARE HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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