Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10247885November 6, 2008
LATCHES/LOCKS/LINKAGES
THE ELECTRONIC DOOR LOCKS ON MY VEHICLE HAVE STOP WORKING. I REPLACED THE DRIVER'S DOOR LOCK WHICH FAILED FIRST, BUT SINCE THEN THE OTHER DOOR LOCKS HAVE STOPPED WORKING. I HAVE 2 VERY YOUNG CHILDREN AND I MUST MANUALLY UNLOCK THE DOORS FROM THE INSIDE OF THE VEHICLE CABIN. I SHUDDER TO THINK WHAT WOULD HAPPEN IF I OR SOMEONE ELSE HAD TO GET THEM OUT IN AN EMERGENCY AND WE COULD NOT GET THE DOORS TO UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247612November 3, 2008
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
BOUGHT 2005 NISSAN MURANO 8-08, HAD ELECTRICAL PROBLEMS 1ST WEEK REPLACED BATTERY, 2ND WEEK ,LABOR DAY WEEKEND ALTERNATOR FAILED, HAD REPLACED UNDER WARRANTY. TOOK 2 AND A HALF TO 3WEEKS IN SHOP . 3 WEEKS LATER THE REPLACEMENT ALTERNATOR FAILED ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247434November 1, 2008
SEATS
DRIVER SEAT OF 2005 NISSAN MURANO AT FIRST WAS CREAKING WHEN I SAT IN THE SEAT NOW ROCKS FROM FRONT RIGHT TO BACK LEFT SEAT CORNERS AS IF ON UNLEVEL SURFACE. BROUGHT TO NISSAN IN CREAKING PHASE THEY REFUSED TO LOOK AT IT AS WARRANTY ISSUE NOW ITS BROKEN AND I OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247358October 31, 2008
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 40 MPH, THE DRIVER'S SEAT FELL BACKWARDS WITH A LOUD SNAP. THE CONTACT SWERVED AND CROSSED INTO ANOTHER LANE. HE WAS ABLE TO AVOID A CRASH. HE PULLED ONTO THE SHOULDER TO CHECK THE SEAT AND NOTICED THAT THE SEAT METAL SUPPORT BRACKET WAS SPLIT IN HALF. THE DEALER IS CHARGING $932 FOR THE REPAIR. A REPORT WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE'S WARRANTY WAS EXPIRED; THEREFORE, THEY WOULD NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246589October 24, 2008
SEATS
DRIVERS SIDE SEAT BRACKET IS BROKEN, SO THAT SEAT IS NO LONGER STABLE PRESENTING A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246566October 23, 2008
SEATS
WITHOUT ANY APPARENT REASON, THE POWER DRIVER'S SEAT IN MY 2005 NISSAN MURANO BEGAN SLIGHTLY TILTING BACK AND FORTH, SIMILAR TO A ROCKING CHAIR MOTION. DEALER STATED THE WHOLE SEAT BASEFRAME NEEDS REPLACEMENT. COST OF REPAIR $800 PLUS. OF COURSE THE CAR HAS 40,000 MILES ON IT AND IS 4000 MILES OVER WARRANTY. I HAVE NEVER HEARD OF SUCH AN ITEM NEEDING REPAIR ON A VEHICLE WITH SO FEW MILES AND NEVER HAVING BEEN INVOLVED IN A COLLISION. SEEMS LIKE A DESIGN FLAW AND SHOULD BE REPLACED BY NISSAN AT NO COST TO THE CONSUMER. THROUGH RESEARCH ON MANY INTERNET SITES, IT SEEMS THIS PROBLEM IS MORE PREVALENT THAN I THOUGHT. NISSAN SHOULD BE MADE TO ISSUE A RECALL BEFORE SOMEONE GET SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246216October 21, 2008
SEATS
I OWN A 2005 NISSAN MURANO W/ POWER DRIVER SEAT. I HAVE FOUND THAT THE SEAT ATTACH POINT ON THE LEFT REAR IS BROKEN DUE TO A BAD DESIGN. THE SEAT IS ATTACHED TO THE SEAT RAIL WITH APPROX. A 1 INCH X 1/2 INCH X.060 THICK SHEET METAL PART. THERE IS A 90 DEGREE BEND AT THIS POINT, AND THIS IS WHERE IT HAS BROKEN. I HAVE TAKEN PICTURE OF THE AREA IN QUESTION, AND CAN SEND IF NEEDED. WITH THE SEAT NOT PROPERLY ATTACHED TO THE SEAT RAIL AND THE CAR, IT NOW IS A SAFETY ISSUE. IF THIS PART BREAKS WITH NORMAL USE, I WONDER WHAT WOULD HAPPEN IN A MODERATE CRASH. HOW MUCH MORE BODILY INJURY IS THEIR WHEN THE SEAT IS NO LONGER ATTACHED TO THE CAR DURING THE COURSE OF A ACCIDENT VIEWING AUTO WEB SITES, I SEE THIS IS A COMMON PROBLEM. I BELIEVE THAT NISSAN SHOULD ISSUE A RECALL FOR THIS DEFECT.. I HOPE YOU CAN HELP CAMERON J. BREWER *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246075October 20, 2008
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE ATTEMPTING TO ENTER THE HIGHWAY FROM A STOP, THE FRAME UNDERNEATH THE DRIVER'S SEAT FAILED. THE CONTACT WAS THROWN INTO THE WINDOW AND DOOR. THE CURRENT MILEAGE WAS 41,422 AND FAILURE MILEAGE WAS 41,389.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246102October 20, 2008
SEATS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING LESS THAN 70 MPH, THE ENTIRE DRIVER'S SIDE SEAT COMPLETELY COLLAPSED. THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDENCE; HOWEVER, THE SEAT CONTINUED TO SLIDE BACK AND FORTH. THE DEALER STATED THAT THE ENTIRE FRAME FAILED AND COULD NOT BE REPAIRED FOR LESS THAN $1,000. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 60,000. UPDATED 03/17/09 *LJ THE CONSUMER ALSO STATED THE HEATED SEAT STOPPED WORKING AFTER 1 YEAR. UPDATED 03/17/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245762October 17, 2008
SEATS
I HAVE A 2005 NISSAN MURANO. THE DRIVERS SEAT HAS BROKEN OFF THE TRACK FROM NORMAL USE. THIS MAKES IT VERY DIFFICULT TO DRIVE. I HAVE ASKED THE DEALER IF THIS WAS COVERED UNDER WARRANTY. IT IS NOT COVERED NOR IS IT A RECALL. EVEN THOUGH THEY HAVE TOLD ME THEY HAVE HAD SEVERAL 2005'S COME IN WITH BROKEN SEATS. FROM SEVERAL WEBSITES I SEE THAT THIS IS A LARGE PROBLEM FOR NISSAN. YET, THEY WILL NOT RECALL OR ASSIST IN REPAIR COST. I THINK NISSAN IS WELL AWARE THAT THIS IS A PROBLEM AND THEY ARE TRYING TO AVOID A RECALL FOR AS LONG AS THEY CAN. I FEEL THIS IS A REAL SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245650October 16, 2008
VISIBILITY
I HAVE A 2005 NISSAN MURANO AND THE DRIVER SIDE SUN VISOR WILL NOT STAY IN UP POSITION. WHEN YOU PUT IT IN UP POSITION IT JUST FALLS BACK DOWN BLOCKING THE VIEW OF THE DRIVER. NISSAN SAYS THIS IS NOT A WARRANTY ITEM AND SINCE NO RECALLS HAVE BEEN ISSUED THEY WILL CHARGE TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245361October 14, 2008
SEATS
MY 2005 NISSAN MURANO HAS A BROKEN FRONT SEAT FRAME. THE DEALERSHIP SAYS IT WILL COST ME $900 TO FIX. I HAD NOTICED A LOT OF "CREAKING NOISES" OVER THE LAST SEVERAL MONTHS AND THOUGHT IT WAS A SQUEAKY SPRING IN THE SEAT. I WAS GOING TO HAVE THEM LOOK AT IT DURING A SERVICE APPOINTMENT NEXT WEEK, BUT AS I WAS DRIVING YESTERDAY, THE SEAT BASICALLY CAME APART AND WAS ROCKING TO THE LEFT SIDE , ESPECIALLY NOTICEABLE AS I MADE A LEFT HAND TURN. IT FELT AS IF I WAS GOING TO FALL RIGHT OUT OF MY SEAT. THIS IS VERY DANGEROUS AND I AM UNABLE TO DRIVE THE CAR BASED ON THIS ISSUE. THE DEALERSHIP SAID THERE IS NOTHING ELSE THAT THEY CAN DO AND THAT IT IS NOT COVERED UNDER WARRANTY. AFTER READING ON A CHAT LINE (SEE BELOW) HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F14EC7A/0 I REALIZE THAT THIS ISSUE IS VERY WIDESPREAD AMONGST OTHER MURANO OWNERS AND THEY SHARE IN THE SAME CONCERNS AS MYSELF. BOTTOM LINE IS, IS THAT MY CAR IS UNDRIVEABLE AT THIS POINT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245073October 10, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 35 MPH, THE BATTERY FAILED IN THE VEHICLE. THE DEALER REPLACED THE BATTERY. EIGHTEEN MONTHS LATER, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE BATTERY FAILED AGAIN. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 05V319000 (ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR), WHICH WAS IDENTICAL TO THE FAILURE SHE EXPERIENCED. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, THEY CHANGED THE CAM SHAFT POSITION IN THE VEHICLE. THE FAILURE MILEAGE WAS 44,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245086October 10, 2008
LATCHES/LOCKS/LINKAGES, EQUIPMENT:MECHANICAL
DOOR LOCK FAILED TO PERFORM ON NISSAN MURANO 05 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244454October 5, 2008
SEATS
MY STEP DAUGHTER ADJUSTED MY SEAT, AND SHORTLY AFTERWARD THE SEAT BROKE LOSE FROM THE MOUNTINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243500September 26, 2008
SEATS
A METAL BAR UNDER THE REAR SECTION OF THE DRIVER SEAT THAT HELPS STABILIZE THE SEAT FOR ALL OF THE POWER FUNCTIONS BROKE WHEN I WAS SITTING IN IT. THE SEAT TAKES VERY LITTLE ABUSE AND THIS METAL FAILURE CAUSES THE SEAT TO MOVE FROM SIDE TO SIDE WHICH IS NOT SAFE AND COULD BE ANY ISSUES IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243395September 25, 2008
SEATS
DRIVERS SEAT BROKE, AND IS NOT SAFE. BRACKET ON LEFT SIDE IS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243446September 25, 2008
SEATS
WELD ON AUTOMATED FRONT SEAT BROKE. THIS CAR HAS NOT BEEN IN AN ACCIDENT. AN ACCIDENT WITH A LOOSE SEAT COULD HAVE BEEN POTENTIALLY FATAL. THE LOCAL NISSAN DEALER CHARGED SEVERAL HUNDRED DOLLAR TO FIX AN ISSUE THAT HAS HAPPENED REPEATEDLY AND IS AN OBVIOUS DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243176September 23, 2008
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT BROKE AND HAD STOPPED SQUEAKING NOISE. LATER, WHILE DRIVING LESS THAN 70 MPH, THE SEAT FRAME FAILED. THE DEALER STATED THAT DUE TO THE WEAR IN THE SEAT THEY WOULD NOT MAKE REPAIRS UNDER WARRANTY BECAUSE IT EXPIRED. THE DEALER ALSO STATED THAT THE DEFECT COULD NOT BE REPAIRED AND THE ENTIRE SEAT COMPONENT NEEDED TO BE REPLACED AT AN ESTIMATED COST OF A LITTLE LESS THAN $1,000. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE IS 104,700. UPDATED 10/16/08 *BF THE DEALER STATED THE FRAME HAD WORN OUT. UPDATED 10/17/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242770September 18, 2008
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE FRAME OF THE SEAT FAILED, BOUNCED AROUND, AND PARTIALLY COLLAPSED. THE SEAT WAS REPAIRED. THE DEALER STATED THAT THERE WERE NO SAFETY RECALLS AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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