Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10254041January 6, 2009
SEATS
2005 NISSAN MURANO DRIVERS SEAT HAS COME LOOSE OFF OF THE BASE, ROCKS MORE THAN 40 DEGREES OFF OF BASE. NORMAL USAGE, NORMAL WEIGHT PERSON (180LBS, 6"4).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253386December 31, 2008
SEATS
1. IN THE COURSE OF NORMAL OPERATION THE DRIVER SEAT FRAME FRACTURED CAUSING THE SEAT TO ROCK AND NOT BE SECURE. 2. HARD FAILURE - SEAT IS NOT SECURE AND ROCKS BACK AND FORTH 3. A NEW SEAT HAS BEEN ORDERED TO REPLACE THE FAILED SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253081December 29, 2008
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHEN THE CONTACT SAT DOWN IN THE DRIVER'S SEAT, THE SEAT EXTENDED TO THE BACK SEAT INADVERTENTLY. HE EXITED THE VEHICLE AND NOTICED THAT THE SEAT FRAME FAILED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY COULD NOT DETERMINE WHAT CAUSED THE FAILURE. THE DRIVER'S SEAT WAS REPLACED. APPROXIMATELY ONE YEAR LATER, THE DRIVER'S SEAT FRAME FAILED AGAIN. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CURRENT MILEAGE WAS 115,000 AND FAILURE MILEAGE WAS 51,524.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253134December 29, 2008
SEATS
THE METAL FRAME ON THE POWER DRIVERS SEAT HAS BROKEN, CAUSING A ROCKING-CHAIR AFFECT. WHILE THIS IS ONLY MODERATELY DANGEROUS AS IT IS NOW, THE OTHER PAIR OF WELDS (ASSUMING THEY ARE WELDS) ON THE SEAT FRAME CAN SNAP CAUSING THE SEAT TO BREAK FREE FROM THE FRAME. A QUICK SEARCH ON THE INTERNET FINDS THAT THERE ARE NUMEROUS NISSAN MURANO OWNERS W/ THE SAME ISSUE.. AND NISSAN DEALERSHIPS ARE NOT REPAIRING UNDER WARRANTY, BUT MAKING "GOOD WILL ADJUSTMENTS" IF THE INDIVIDUAL DEALERSHIP IS SO INCLINED. IN MY OPINION THIS IS A SIGNIFICANT SAFETY RISK AND NEEDS TO BE LOOKED INTO. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252253December 19, 2008
SEATS
NISSAN MURANO 2005 FRONT DRIVER SEAT - FRAME BROKE AND NOW SEAT ROCKS BACK AND FORTH - BROKE IN NORMAL USE - HAVEN'T FIXED YET AS VERY EXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252393December 12, 2008
AIR BAGS
2005 NISSAN MURANO AIR BAG SENSOR LIGHT CONTINUED TO BLINK. CONSUMER WANTS TO KNOW IF THIS IS A SAFETY ISSUE. *NJ A DIAGNOSTICS DETERMINED THAT THE CONTACT SPIRAL IN THE STEERING COLUMN HAD AN OPEN CIRCUIT AND NEEDED TO BE REPLACED OR THE DRIVER'S SIDE AIRBAG WOULD NOT DEPLOY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251201December 9, 2008
SEATS
I OWN A 2005 NISSAN MURANO SL AWD AND EARLIER THIS YEAR THE DRIVERS SEAT HAS STARTED TO ROCK BACK AND FORTH. MY WIFE IS 5'2 AND I AM 6'2 SO THERE IS A NEED TO MOVE THE POWER SEAT REGULARLY. THE SEAT NOW SITS SLIGHTLY LEFT TO RIGHT OR RIGHT TO LEFT. THE NISSAN MURANO FORUM HAS INDICATED THAT THIS HAS BEEN A PROBLEM FROM THE 2003 EDITION AND STILL CONTINUES TO BE. MY CAR IS OUT OF WARRANTY SO IT WOULD BE A $1000 REPAIR OUT OF POCKET. THIS IS AN UNSAFE SITUATION AND APPARENTLY CAUSED BY THE SEAT BASE METAL BREAKING. THERE ARE GREAT PICTURES OF THIS ON THE FORUM SITE. NISSAN HASN'T RECALLED THIS AND IT IS OBVIOUSLY A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250835December 5, 2008
SEATS
THE DRIVER'S SEAT ON MY 05 MURANO MOVES FORWARD WHEN BRAKING, AND MOVES BACKWARD WHEN ACCELERATING. PLAY IN THE SEAT IS APPROXIMATELY 3/4". THE MOVEMENT OCCURS 100% OF THE TIME AND HAS BEEN GETTING WORSE OVER TIME. THE NYLON DRIVE GEAR IS WORN. THE DEALER CLAIMS IT IS A SAFETY ISSUE AND HAS TO BE REPLACED, BUT THEY REQUIRE REPLACEMENT OF THE ENTIRE SEAT FRAME. THE COST IS $1100. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250790December 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE FROZE UP AND STOPPED ABRUPTLY WHILE DRIVING WITHOUT WARNING. HAD TO BE TOWED TO SERVICE CENTER. THE TRANSMISSION HAD TO BE REPLACED AT A COST OF $5800.00. WAS TOLD THAT THE OLD ONE COULD NOT BE REPAIRED, HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250034November 28, 2008
SEATS
2005 NISSAN MURANO- DRIVERS SEAT FRAME- *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249942November 26, 2008
SEATS, EQUIPMENT
MY BOYFRIEND WAS DRIVING MY CAR ON THE I-10 WHEN HE SUDDENLY HEARD A LOUD CRACK AND THE SEAT WAS SUDDENLY LOPSIDED. I THEREFORE BROUGHT THE CAR INTO MY LOCAL NISSAN DEALERSHIP TO SEE ABOUT HAVING IT REPAIRED AND IF MY WARRANTY WOULD COVER IT. I WAS INFORMED THAT PARTS AND LABOR WOULD COST $846, I ALSO HAD TO PAY THE $90 WHETHER OR NOT I WAS GOING TO HAVE IT REPAIRED. I CONTACTED MY WARRANTY COMPANY AND WAS TOLD THAT AFTER CAREFUL CONSIDERATION THEY WOULD NOT COVER IT BECAUSE IT HAPPENED AFTER THE 36000 MILE. MY CAR HAD ROUGHLY 60K MILES AT THE TIME OF THE OCCURRENCE. I NOW HAVE TO RIDE WITH TWO LARGE PHONE BOOKS UNDER MY SEAT IN ORDER TO DRIVE. I ASKED THAT A SUPERVISOR CONTACT ME AND NO ONE EVER DID. I NOW HAVE 72K MILES AND WOULD LIKE TO SEE ABOUT REPAIRING THIS BEFORE IT HITS 100K. I AM NOT QUITE SURE OF THE DATE BUT I DO KNOW THAT IT WAS SOMETIME IN JANUARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249939November 26, 2008
VISIBILITY
SUN VISOR ON 2005 NISSAN MURANO WILL NOT STAY IN UP POSITION. VISOR DROPS OBSCURING VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249662November 24, 2008
SEATS
DRIVER'S SIDE SEAT LIFTS UP, NOT PROPERLY ATTACHED. DEALER SAID MUST REPLACE SEAT FRAME. $1000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249682November 24, 2008
SEATS
DRIVER SIDE SEAT BROKEN/ROCKING WHILE DRIVING. COULD EASILY CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249693November 24, 2008
SEATS
THE DRIVER SEAT ON MY 2005 NISSAN MURANO BROKE FOR NO REASON ON THE MOUNT THAT ATTACHES IT TO THE FLOOR CAUSING THE ENTIRE SEAT TO SWAY WHEN ACCELERATING AND MAKING TURNS. THE VEHICLE HAS ONLY 65000 MILES AND IN SPITE OF IT BEING PAST THE WARRANTY PERIOD, I BELIEVE THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR DEFECTIVE MERCHANDISE THAT ARE DESIGN-RELATED AND PERTAINING TO SAFETY. THE LOCAL DEALERSHIP WON'T REPAIR IT SINCE NISSAN CORPORATION DECLINED TO PAY FOR IT. THEY HOWEVER INSIST THAT I GET THE ENTIRE SEAT FRAME REPLACED AT A COST OF APPROXIMATELY $1200 DOLLARS. THE LOCAL DEALERSHIP HAS RECEIVED 3 CASES JUST LIKE THIS AND ONLY ONE OF THEM WAS ACCEPTED BY NISSAN. I DON'T KNOW WHAT MY RIGHTS ARE IN THIS CASE BUT A DEFECTIVE SEAT IS DIFFERENT FROM OTHER MOVING PARTS ON THE VEHICLE THAT WEAR WITH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249456November 20, 2008
VISIBILITY
THE PASSENGER SIDE VISOR CAME LOSE AND HAS NOW COMPLETELY FALLEN OFF MY 2005 NISSAN MURANO. THIS IS A SAFETY ISSUE. AT FIRST THE ISSUE WAS I COULD NOT SEE BECAUSE IT WOULD NOT STAY UP AND NOW ITS STILL AND ISSUE BECAUSE IT CAME OFF AND I CAN'T BLOCK THE SUN WHEN I AM DRIVING. LIVING IN SOUTH FLORIDA WHERE THE SUN IS ALWAYS SHINING THIS IS NOT SAFE FOR DRIVING. THERE NEEDS TO BE A RECALL FOR THIS. IT'S AN OBVIOUS PROBLEM THAT MOST OF US ARE HAVING. I HAVE HAD THIS PROBLEM FOR OVER TWO YEARS AND THOUGHT IT WAS ONLY ME. WHO KNOWS HOW MANY PEOPLE OUT THERE DON'T KNOW THAT IS A FACTORY PROBLEM. WHAT NEEDS TO HAPPEN, SOMEONE TO GET INTO A SERIOUS ACCIDENT FOR NISSAN TO SO SOMETHING ABOUT IT? THEY RATHER GET SUED FOR MILLIONS RATHER THAN TAKING CARE OF THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248858November 14, 2008
SEATS
DRIVER SIDE SEAT FRAME BROKE FOR NO REASON. SEAT FRAME NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248488November 11, 2008
VISIBILITY
I HAVE A 2005 NISSAN MURANO AND I AM HAVING TO REPLACE BOTH SUN VISORS. THE DRIVER SIDE SUN VISOR WAS THE FIRST TO GO AND DOES NOT STAY IN ANY POSITION EXCEPT STRAIGHT DOWN... THIS IS CAUSING ME TO LOOK UNDER IT AND IS VERY IRRITATING AS WELL AS A SEEING HAZARD. THE PASSENGER SUN VISOR ALSO WILL NOT STAY IN THE UP POSITION BUT AT LEAST STAYS IN THE EXTENDED POSITION AGAINST THE WINDSHIELD. NISSAN SAYS THIS IS NOT THEIR PROBLEM AND IT'S NOT COVERED UNDER MY EXTENDED WARRANTY. I HAVE TO FORK OUT $253 A PIECE FOR THESE SUN VISORS AND CLEARLY THERE IS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248254November 10, 2008
SEATS
MESSAGE TO ALL NISSAN MURANO DRIVERS, DRIVERS SEAT IS BUILT ON A WELDED FRAME, AND EVEN THOUGH THE VEHICLE HAS A REVERSE CAMERA WE ALL STILL TEND TO LOOK OVER OUR SHOULDERS TO CHECK WHIST REVERSING, (WHICH WE SHOULD!) PUTTING PRESSURE ON THE FRAME OF THE SEAT AND CAUSING IT TO BREAK THE SEAT WELDING AND CAUSING A MAL-FUNCTION WHICH IN THE MAJORITY OF CASES WILL NOT BE AT VERY HIGH SPEEDS, A FURTHER PROBLEM OCCURS WHEN DRIVERS DON'T REALIZE AND CONTINUE TO DRIVE, CREATING A MUCH GREATER DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247989November 8, 2008
SEATS
BACK IN FEBRUARY, 2008, THE DRIVER'S SEAT ON MY 2005 MURANO MALFUNCTIONED--SPECIFICALLY, THE SEAT WAS NOT LOOSE, BUT ALL OF A SUDDEN WOULD NOT SLIDE FORWARD ON THE RIGHT SIDE THEREBY CREATING A GRINDING NOISE AND A SLIGHT AND UNNATURAL SWIVEL OF THE SEAT TO THE LEFT. I TOOK IT TO THE DEALERSHIP FOR REPAIR. PART NUMBER 87450-CA684 WAS THE "OFFENDING" PART PER MY INVOICE. ALL OTHER POWER SEAT FEATURES WERE OPERATING FINE. I ASKED THE SERVICE MANAGER WHAT WOULD CAUSE THIS AND HE SAID HE DIDN'T KNOW, BUT THEY HAD SEEN 5 SUCH INCIDENTS IN THE PAST 2 MONTHS. THIS GOT ME WONDERING IF THIS WAS A WIDESPREAD ISSUE. SO, I FOUND A NISSAN ONLINE CLUB OF OWNERS REPORTING SEAT FAILURES. I HAVE BEEN TRACKING THIS FOR MONTHS AND NOW HAVE GOTTEN TO THE POINT WHERE I BELIEVE THIS IS A SERIOUS ISSUE THAT DESERVES REPORTING AND NHTSA ATTENTION. FORTUNATELY, MY REPAIR WAS COVERED UNDER MY EXTENDED WARRANTY SANS A $50 DEDUCTIBLE. BUT, CONSISTENT WITH ALL THESE POSTINGS, THE SERVICE MANAGER INDICATED THIS IS TYPICALLY A $700 REPAIR. WHILE I ACCEPT THAT THINGS BREAK, I, TOO, AM DISAPPOINTED, BUT AS I INDICATED MORE AND MORE CONCERNED AFTER READING POST AFTER POST AT THIS SITE (PLEASE GOTO HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX/.F14EC7A?DISPLAYRECENT) FOR ALL THE POSTS. AS AN FYI, THE BROKEN PART IS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano