Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10258851February 16, 2009
SEATS
WHILE DRIVING DOWN A CITY STREET, MY DRIVER'S SEAT ON MY '05 NISSAN MURANO DROPPED. IT IS NOW LOOSE, SHIFTS SIDE TO SIDE AND I FEAR IT IS A SAFETY HAZARD. I FOUND A DISCUSSION GROUP ABOUT THIS EXACT SITUATION ONLINE. APPARENTLY NISSAN KNOWS ABOUT THE WEAKNESS IN THE SEAT DESIGN AND THE SAFETY ISSUE, BUT WILL NOT ACCEPT RESPONSIBILITY. I DO NOT HAVE THE $1020 QUOTED TO REPAIR THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258682February 14, 2009
SEATS
UNDER NORMAL USE I AM A 195 LB. GUY WHO DRIVES MY 2005 NISSAN MURANO TO WORK AND FOR ERRANDS. I HAVE NEVER PUT THE SEAT UNDER ANY TYPE OF EXCESSIVE WEAR BUT THE BACK SUPPORT BAR ON THE BOTTOM BROKE. THIS IS DEFINITELY AND ENGINEERING FLAW IN THE SEAT BUT NISSAN REFUSED TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258479February 12, 2009
SEATS
THE DRIVER'S SEAT IN MY 2005 NISSAN MURANO CREAK AND MOVE WHEN TURNING. I HAVE LOOKED AT A COUPLE OF FORUMS AND THIS PROBLEM APPEARS TO BE A COMMON ONE FOR THESE VEHICLES FROM THE YEARS 2003 TO 2006. MY CONCERN IS THAT THE VEHICLE MAY BECOME UNSAFE TO DRIVE AS SOME PEOPLE ARE REPORTING THAT THERE SEAT IS SHIFTING AROUND WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258390February 11, 2009
VISIBILITY
MY 2005 NISSAN MURANO HAS AN ISSUE WITH THE DRIVER SIDE SUN VISOR. IT DOES NOT STAY IN THE UP POSITION AND FALLS INTO MY LINE OF SIGHT. I HAVE READ THAT THIS IS A COMMON PROBLEM AND IT IS VERY DANGEROUS. PLEASE TAKE ACTION AGAINST NISSAN SINCE THEY WANT CONSUMERS TO PAY FOR THEIR MISTAKES. YESTERDAY I WAS DRIVING AND THE VISOR FELL INTO MY LINE OF SIGHT. IT DISTRACTED ME ENOUGH THAT I HAD TO SLAM ON MY BRAKES TO AVOID HITTING A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258052February 9, 2009
POWER TRAIN
WE WENT OUT AND STARTED THE CAR ON WEDNESDAY NIGHT OF LAST WEEK AND A VERY LOUD VIBRATING SOUND COULD BE HEARD FROM THE ENGINE COMPARTMENT. DUE TO THE TIGHT QUARTERS IN THE ENGINE COMPARTMENT AND VERY COLD TEMPERATURES, I WAS NOT ABLE TO INVESTIGATE VERY MUCH. IT WAS OBVIOUS THE NOISE OCCURRED ONLY UNDER LOADS. NISSAN INVESTIGATED THE FOLLOWING DAY AND INFORMED US THE IDLER PULLEY BRACKET HAD A CRACK AND AS A RESULT IT TORE INTO THE BELTS. NISSAN STATED IT NEEDED TO BE FIXED BECAUSE IT IS EXTREMELY DANGEROUS TO DRIVE WITH THE BRACKET BEING CRACKED. BOTH THE BRACKET AND BELTS NEEDED REPLACEMENT ASAP ($400). THE CAR HAS AN EXISTING POWERTRAIN AND BUMPER TO BUMPER WARRANTY, NEITHER OF WHICH COVERED THIS. IN ADDITION, NISSAN SAID THIS HAPPENS ONCE AND AWHILE SO I LOOKED THE ISSUE UP ONLINE AND FOUND MANY COMPLAINTS. IN ADDITION, IT APPEARS THIS FAIL RESULTS MORE OFTEN IN CARS THAT HAD THE ALTERNATOR RECALL REPAIRED AND IN DOING THAT REPAIR, THIS BRACKET IS EITHER DAMAGED OR TORQUED TOO TIGHTLY BACK IN PLACE. HAD THIS PIECE COMPLETELY BROKEN WHILE DRIVING, WE COULD HAVE HAD A SERIOUS ACCIDENT. NISSAN SHOULD REPLACE THESE BRACKETS CONSIDERING THEY CLAIM IT "DOES OCCUR", IT "CAN'T BE DRIVEN SAFELY" WITH IT BEING CRACKED. THERE IS NO REASON A BRACKET LIKE THIS SHOULD FAIL, ESPECIALLY AFTER ONLY 4 YEARS AND 36,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257965February 8, 2009
SEATS
MY 2005 NISSAN MURANO HAS A DEFECTIVE DRIVERS SEAT, WHICH BROKE DURING A NORMAL DRIVE. THE TILTING FORCE FROM THE BREAK CAUSED ME A STRAIN IN MY LOWER BACK, AND LOSE CONTROL OF THE VEHICLE. I RAN OFF THE ROAD, CAUSING MY TIRES TO BE SEVERELY DAMAGED, NEEDING TO BE REPLACED DUE TO CUTS AND TEARS IN THE SIDE WALL, AND I BELIEVE I NEED A 4 WHEEL ALIGNMENT DUE TO THE ACCIDENT. AFTER THE ACCIDENT, I SEARCHED THE INTERNET AND FOUND THAT THIS DEFECTIVE SEAT HAS BEEN AN ISSUE WITH OTHER OWNERS, AND FOUND THIS ARTICLE WHICH DESCRIBES MY EXPERIENCE WELL HTTP://WWW.NISSANMURANO.ORG/FORUMS/SHOWTHREAD.PHP?THREADID=1548 BORROWING FROM THIS OTHER OWNER'S ISSUE, I QUOTE "THE PARTS THAT ARE DEFECTIVE ARE: 87458-AR00A - SEAT LIFTER LINK AND 874540CA61A - SEAT MOTOR ASSEMBLY THE TWO NUMBERS LISTED ABOVE ARE WHAT IS SPECIFIED IN THE SEAT REPAIR TSB, BUT APPARENTLY THERE IS AN UPDATED PART NUMBER NOW FOR BOTH PIECES. NISSAN HAS COMBINED THE PART INTO ONE PART NUMBER NOW. NOTICE THE "B" IN THE PART NUMBER - MOST ONLINE CATALOG NUMBERS ARE CA68A. THE NEW ONE IS CA68B. APPARENTLY THE PART HAS BEEN UPDATED AGAIN BECAUSE THE OLD ONE WAS STILL BREAKING." SINCE THIS SEAT NOW MOVES BACK AND FORTH, IT IS A SAFETY ISSUE THAT I NEED TO ADDRESS NOW. I WILL PAY ABOUT $1000 IN PARTS AND LABOR, ON TOP OF REPLACING MY TIRES FOR $787.96. I WILL KEEP THE OLD PARTS AFTER THE SEAT IS REPAIRED FOR PROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257985February 8, 2009
SEATS
THE DRIVER'S SEAT FRAME BRACKET THAT KEEPS THE SEAT IN ITS PROPER PLACE AND ORIENTATION TO THE STEERING WHEEL BROKE. THIS RESULTED IN THE SEAT SUDDENLY FALLING TOWARD THE DRIVERS SIDE DOOR. IT IS ALMOST IMPOSSIBLE TO DRIVE THE VEHICLE IN THIS CONDITION AND IT IS IMPOSSIBLE TO DRIVE THE VEHICLE IN A SAFE MANNER IN THIS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257645February 5, 2009
SEATS
I NOTICED THAT THE DRIVERS SEAT BEGAN MAKING A CLICKING NOISE, SHORTLY AFTER THAT THE SEAT BEGAN TO ROCK, IT DID NOT FEEL LIKE IT WAS SECURED TO THE CAR. I BROUGHT THE CAR TO THE DEALER AND HE TOLD ME THAT IT WAS A BROKEN BRACKET AND I WOULD HAVE TO BUY AN ENTIRE ASSEMBLY TO FIX IT FOR $911.00 THE DEALER ALSO TOLD ME THAT MY WARRANTY WAS UP BUT WOULD TRY TO SEE IF THEY WOULD COVER IT UNDER "GOODWILL" AND THAT DID NOT WORK EITHER, I WAS TOLD TO CONTACT NISSAN NORTH AMERICA DIRECTLY AND AFTER A LOT OF DIALOG NISSAN AGREED TO GIVE ME $200.00 TOWARDS THE REPAIR. I WENT TO A DIFFERENT DEALER FOR A QUOTE AND THEY AGREED TO DO THE JOB FOR A TOTAL OF $400,00 MEANING IT WOULD COST ME $200.00 OUT OF POCKET TO FIX. I HAD THIS DEALER FIX THE CAR. NISSAN NORTH AMERICA DID NOT AGREE WITH ME WHEN I TOLD THEM THAT THIS WAS A DESIGN FLAW. THERE ARE NUMEROUS COMPLAINTS ON THE NET REGARDING THIS PROBLEM. I FEEL THAT THERE SHOULD BE A RECALL ON THIS BECAUSE THE SEAT CAN BECOME TOTALLY DISENGAGED FROM THE FLOOR IF AN IMPACT SHOULD OCCUR, THIS COULD CAUSE THE DRIVER AND OR OTHER PASSENGERS TO BECOME INJURED. ADDITIONALLY, THE SEAT ALSO CONTAINS A SIDE IMPACT AIRBAG AND SEAT BELTS COULD BECOME USELESS SHOULD THE SEAT DISLODGE FROM THE FLOOR. I BELIEVE THAT I SHOULD BE REIMBURSED FOR ALL THE MONEY I SPENT TO GET THIS PROBLEM DIAGNOSED AND REPAIRED AS THIS PROBLEM ENCOMPASSES MURANO'S MADE FROM 2003 THRU 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257653February 5, 2009
SEATS
DRIVER SEAT LEFT REAR BRACKET BROKE. SEAT LEANS TO THE LEFT AND IS ONLY SECURE IN 3 OF THE FOUR CORNERS . SEAT EASILY LIFTS OFF OF THE LEFT REAR. SEEMS LIKE A SERIOUS PROBLEM IF AN ACCIDENT WAS TO OCCUR. WITH ALL THE COMPLAINTS ON THE SAME ISSUE I CANNOT BELIEVE THIS HAS NOT ALREADY BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257316February 3, 2009
AIR BAGS
THE AIRBAG LIGHT BEGAN FLASHING WITHOUT APPARENT REASON, AND IT HAS BEEN FLASHING EACH TIME THE VEHICLE HAS BEEN DRIVEN SINCE THEN. THE VEHICLE IS OUT OF WARRANTY AND DEALERSHIP STATES DIAGNOSTIC WILL COST $85, PLUS COST OF REPAIR. I DON'T KNOW IF THE AIRBAG WILL DEPLOY CORRECTLY IN A CRASH, OR IF IT WILL DEPLOY WHEN IT IS NOT NEEDED, UNDER THE CIRCUMSTANCES. EITHER WAY, THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I HAVE NOTICED SEVERAL OTHER CONSUMER COMPLAINTS OF THIS TYPE. SEE CONSUMER COMPLAINT NUMBERS 1020853, 10199625, 10196794, 10193158, AND 10188126. IF THIS IS A MANUFACTURER DEFECT, THEN NISSAN SHOULD BE RESPONSIBLE FOR REPAIR COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257024January 31, 2009
SEATS
2005 NISSAN MURANO DRIVER SEAT. SEAT BROKE WHILE DRIVING AND IS LEANING TO THE LEFT. THIS SHOULD BE CONSIDERED A SERIOUS SAFETY ISSUE, AS I WAS CAUGHT OFF GUARDED AND ALMOST SERVE OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256148January 23, 2009
SEATS
FRONT POWER SEAT OF MY 2005 MURANO, SL WITH 47,000 MILES. SEAT BROKE AND NISSAN WILL NOT COVER THE EXPENSE TO REPAIR. THIS IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255732January 20, 2009
SEATS
MY NISSAN MURANO CAR SEAT IS BROKEN ALSO. THE CLAMP THAT SECURES THE DRIVERS SEAT TO THE TRACK IS IN TWO PIECES. MY LOCAL DEALERSHIP HAS QUOTED ME $1100 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255278January 16, 2009
SEATS
REAR BRACKET BROKE ON DRIVER'S SIDE POWER SEAT WHILE DRIVING. SEAT NOW LEANS TO THE EXTREME LEFT AND REARWARD. SEAT IS EXTREMELY LOOSE. MOVES AT THE SLIGHTEST TURN, ACCELERATION AND DECELERATION OF THE VEHICLE. AFRAID TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255337January 16, 2009
SEATS
WHILE DRIVING AT APPROXIMATELY 50 MPH, WHILE REACHING FOR THE RADIO, I HEARD A CRACKING NOISE UNDER MY SEAT. SOMETHING BROKE LOOSE AND ME AND THE SEAT WERE THRUST VIOLENTLY TOWARDS THE RIGHT! LUCKILY, I DID NOT LOSE CONTROL OF THE VEHICLE, BUT IT WOULD HAVE BEEN VERY EASY TO AS THE SEAT BREAKING WAS AN UNEXPECTED SHOCK. THE SEAT NOW ROCKS SIDE TO SIDE AND HAS BECOME UNSTABLE. THIS IS THE 2ND TIME THIS HAS HAPPENED. DEALER REPAIRED IT THE FIRST TIME AND THE SERVICE TECH WAS AWARE THIS PROBLEM EXISTED ON THIS MODEL! IN A COLLISION, THE SEAT WILL MOST DEFINITELY BREAK FREE AND LAUNCH THE DRIVER (AND SEAT) EITHER INTO THE DASHBOARD OR TOWARDS THE REAR OF THE VEHICLE. THIS IS AN EXTREMELY DANGEROUS DEFECT AND WILL INEVITABLY CAUSE FATALITIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254778January 12, 2009
SEATS
1. DURING NORMAL DRIVING SEAT BRACKET HOLDING DRIVERS SEAT TO VEHICLE BROKE ON ONE CORNER CAUSING THE SEAT TO BE UNSTABLE DURING DRIVING. 2. FAILURE OCCURRED ONE TIME, BUT WAS A RISK TO DRIVER AND PASSENGERS WHEN BROKEN. 3. DEALER AGREED TO REPAIR AFTER AT FIRST REFUSING. REPAIR WOULD HAVE BEEN OVER $300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254373January 9, 2009
SEATS
A 2005 NISSAN MURANO AND THE SUPPORT LINKAGE FOR THE POWER SEAT HAS BROKE . IT LISTS TO THE LEFT. AS FAR AS I CAN TELL, IT IS A BREAK IN THE CONNECTION OF THE BACK SUPPORT. POWER FEATURES WORK FINE. SOUNDS LIKE NISSAN HAS A DESIGN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254193January 7, 2009
SEATS
DRIVERS SEAT IS BROKEN ON 2005 NISSAN MURANO. THERE DOESN'T SEEM TO BE A RECALL IN PLACE WHEN IT SHOULD BE. THERE ARE MANY PEOPLE WITH THE SAME ISSUE. AND IT IS CLEARLY A DESIGN/MANUFACTURE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253999January 6, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
DRIVER SIDE EXTERIOR DOOR HANDLE CAME COMPLETELY OUT OF THE DOOR WHEN I TRIED TO OPEN IT ONE DAY. NISSAN DEALERSHIPS WANT UP TO $400 TO FIX THIS PROBLEM BUT THEY CAN'T TELL ME HOW ITS ACTUALLY BROKEN WITHOUT TAKING THE DOOR PANEL OFF. I DON'T KNOW IF A BOLT OR FASTENER CAME LOOSE OR IF THERE IS AN ACTUAL BREAK...NONETHELESS I HAVE TO STICK MY FINGERS INSIDE WHERE THE HANDLE USED TO BE AND PULL A TINY LEVER TO OPEN THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254021January 6, 2009
SEATS
ONE OF THE FOUR MOUNTING POINTS ON THE DRIVER SEAT OF MY 2005 NISSAN MURANO HAS FAILED. THE REAR-OUTBOARD MOUNT HAS CRACKED AND BROKE IN TWO PIECES. THE DRIVER SEAT IS NO LONGER SAFELY SECURED TO THE BODY OF THE CAR. NUMEROUS MEMBERS OF THE NISSANMURANO.ORG WEBSITE HAVE REPORTED THIS VERY SAME PROBLEM. THE DEALERS HAVE REFUSED TO ADDRESS THE PROBLEM AND ARE ASKING FOR JUST OVER $1,000 TO FIX IT. *TR THE CONSUMER STATED THE SEAT ANCHOR WAS BROKEN. UPDATED 05/20/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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