Nissan Murano Complaints (2011)

148 consumer complaints on file.

#11268905October 16, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT PUMPED THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR AT LEAST TWO MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,499.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266954October 8, 2019
SERVICE BRAKES
WHEN COMING TO A STOP AT LIGHT, WHEN I PUSHED ON THE BREAK TO STOP, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND CAR WILL NOT STOP. AFTER PUMPING THE BREAK SEVERAL TIMES THE CAR WILL EVENTUALLY STOP. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 3 WEEKS. I HAVE TAKEN MY CAR TO THE DEALER AND OTHER CAR SHOPS AND THEY SEE NO VISIBLE EVIDENCE OF ANY PROBLEMS AT ALL. I'M AT A LOSS AND MY WIFE AND MYSELF ARE TERRIFIED TO DRIVE THE CAR ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266764October 7, 2019
UNKNOWN OR OTHER
I HAVE A 2011 NISSAN MURANO SL 2WD AND AM STARTING TO HAVE ACCELERATING PROBLEMS WITH THE VEHICLE SPECIALLY DRIVING IN STOP AND GO TRAFFIC.THE SYMPTOMS ARE WHEN THE VEHICLE WARMS UP AND AM TRYING TO ACCELERATE IT JUST REFUSES TO MOVE FIR ABOUT 3-4 SECONDS THE RPM WILL NOT INCREASE AND THE VEHICLE WILL BARELY MOVE AND THEN ALL OF A SUDDEN IT SEEMS TO ENGAGE AND LURCH FORWARD.ONE TIME I ALMOST GOT REAR ENDED BECAUSE OF THIS ISSUE WHILE TRYING TO MERGE INTO SURFACE STREET TRAFFIC FROM A FREEWAY EXIT .I HAD AMPLE SPACE BETWEEN ME ANOTHER VEHICLE AS I TRIED TO MERGE INTO TRAFFIC BUT MY VEHICLE WAS JUST CRAWLING SLOWLY FORWARD BY WHICH TIME THE OTHER VEHICLE WAS ALMOST ON TOP OF ME HONKING AND I WAS BEING CUSSED AT AND ALL FOR A SUDDEN MY VEHICLE DECIDED TO MOVE AND I HAD TO SWERVE RIGHT ON THE SIDE WALK TO PREVENT GETTING HIT FROM BEHIND.I TALKED TO THE DEALER ABOUT THE ISSUE AND THEY SAID THE PROBLEM IS THE CVT TRANSMISSION BUT THERE ARE NO RECALLS ON THIS YEAR MAKE AND MODEL BUT EARLIER MODELS HAVE A RECALL WITH SAME ISSUES BUT I THINK IT SHOULD BE SPECIALLY IF THE PROBLEM IS INTERMITTENT AND YOU JUST DON'T KNOW WHEN THE VEHICLE WILL START ACTING UP .I HAVE REPLACED THE ACCELERATOR PEDAL WITH SENSOR AND CLEANED THE THROTTLE BODY BUT THAT DIDN'T HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255546September 16, 2019
SERVICE BRAKES
WITHOUT WARNING, BRAKES BEGIN TO FEEL SPONGY, HAVE TO PRESS BRAKE PEDAL ALMOST TO FLOOR BEFORE RESPONSE. SEVERAL CLOSE CALLS NOW AS A RESULT OF INTERMITTENT CHANGED BRAKING PERFORMANCE. AS A RESULT, HAD BRAKES CHECKED, FLUID DRAINED, MASTER CYLINDER REPLACED, BRAKE LINES DRAINED, NO CHANGE IN PERFORMANCE. NOT COMFORTABLE DRIVING CAR, FEELS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252230August 29, 2019
STRUCTURE:BODY
MY VEHICLE'S DOOR LOCK WILL NOT UNLOCK MANUALLY. IF THE AUTO LOCKS STOP WORKING THIS SHOULDN'T STOP ME FROM UNLOCKING MY VEHICLE MANUALLY. MY ORIGINAL INCIDENT WITH THIS ISSUE WAS WITH ME IN THE VEHICLE. I WAS STUCK IN MY TRUCK. I HAD TO CLIMB OVER TO THE PASSENGER SIDE AND GET OUT THAT WAY. MY SECOND INCIDENT WITH THIS WAS ALL OF MY LOCKS DIDN'T WORK WITH THE FOB OR WITH MY KEY (MANNUALLY). THANKFULLY, I WAS NOT INSIDE THIS TIME. I HAD TO CALL ROADSIDE ASSISTANCE. THIS IS A REAL SAFETY ISSUE. DURING ALL OF THESE INCIDENTS, MY VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243463August 13, 2019
SERVICE BRAKES
INTERMITTENT PROBLEM WHILE DRIVING WHEN DEPRESSING THE BRAKE PEDAL IT WILL GO ALL THE WAY TO THE FLOOR AND PRODUCE VERY LITTLE BRAKING ABILITY. ON SEVERAL OCCASIONS EVASIVE ACTION HAD TO BE TAKEN TO AVOID COLLISION. HAS OCCURRED WHILE DRIVING IN STOP AND GO TRAFFIC AS WELL AS ON A HIGHWAY. THE PROBLEM APPEARS TO CORRECT ITS SELF AFTER VEHICLE IS PARKED FOR A PERIOD OF TIME. NO WARNING LIGHTS OR SERVICE INDICATOR LIGHTS/ CODES PRESENT. THIS PROBLEM HAS OCCURRED SPORADICALLY ABSENT OF ANY FORE WARNING AND PRESENTS THE POSSIBILITY OF ACCIDENTAL COLLISION. THIS SAME CONDITION HAS BEEN REPORTED IN THE SAME MODEL OVER SEVERAL MANUFACTURE YEARS AND ALTHOUGH INDICATIONS ARE THE THE SAME ABS CONTROL MODULE HAS BEEN FOUND TO BE AT ISSUE ONLY THE 2009 YEAR WAS ISSUED A SERVICE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241105August 1, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE THE CONTACT WAS TURNING INTO A PARKING LOT, ANOTHER VEHICLE PULLED OUT IN FRONT OF HER. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO SWERVE AROUND THE OTHER VEHICLE TO AVOID A CRASH. WHILE DRIVING SLOWLY, THE CONTACT QUICKLY TURNED INTO A PARKING SPACE AND SHIFTED THE GEAR INTO PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS LATER DRIVEN TO THE CONTACT'S RESIDENCE. FOUR DAYS LATER, THE VEHICLE WAS TAKEN TO CARDINALE NISSAN (1661 DEL MONTE BLVD, SEASIDE, CA 93955, (831) 322-4115) TO BE TEST DRIVEN AND THE FAILURE RECURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE ANTILOCK BRAKE AND MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,167.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230367July 9, 2019
SERVICE BRAKES
AS I WAS DRIVING ON THE HIGHWAY AND TRIED USING MY BRAKES I CONTINUALLY HAD TO DEPRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET THEM TO START WORKING. ONCE I REACHED STOP AND GO TRAFFIC ON THE HIGHWAY I CONTINUED TO HAVE THIS PROBLEM WHERE TAPPING OR USING THE BRAKE PEDAL AS NORMAL DID NOT SLOW MY CAR DOWN AND I HAD TO KEEP PUSHING IT TO THE FLOOR IN ORDER TO KEEP FROM RUNNING INTO THE CAR IN FRONT OF ME. I BROUGHT THIS TO MY NORMAL MECHANIC WHO DRAINED BRAKE FLUID, CHECKED PADS, AND TESTED ALL CALIPERS WHICH DID NOT FIX THE PROBLEM. THEY FELT IT WAS THE ABS ACTUATOR THAT WAS THE PROBLEM AND RECOMMENDED I GO TO A DEALERSHIP. AT THE DEALERSHIP I RELAYED THIS INFORMATION AND THEY BEGAN LOOKING AT THE CAR. THEIR DIAGNOSIS IS THAT THE ACTUATOR ALLOWED AIR IN THE BRAKE LINE AND THAT AIR KEPT MY BRAKES FROM WORKING. SEEMS LIKE A COMMON PROBLEM AMONG NISSAN MURANO'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229227July 3, 2019
SERVICE BRAKES
WHILE ATTEMPTING TO STOP FROM AN APPROXIMATE 30 MILES PER HOUR SPEED, THE BRAKE PETAL TRAVELLED NEARLY ALL THE WAY TO THE FLOOR BOARD. THE VEHICLE DID EVENTUALLY SLOW TO A STOP BUT NOT UNTIL I NEARLY STRUCK THE CAR IN FRONT OF ME. AFTER THAT, THE PROBLEM WAS INTERMITTENT. I BROUGHT THE CAR TO MY MECHANIC WHO CHECKED THE MASTER CYLINDER AND DETERMINED THE THE PROBLEM WAS A DEFECTIVE ABS CONTROL MODULE. I HAVE SEEN RECALLS FOR DEFECTIVE ABS ON MURANO MODEL YEARS UP TO 2009 AND THEN AGAIN AFTER 2015. HOWEVER, MY 2011 MODEL YEAR FALLS IN THE "RECALL GAP" AND IS NOT COVERED. ALTHOUGH ABS PROBLEMS FOR THE 2011 MURANO ARE DOCUMENTED ON MULTIPLE INTERNET WEBSITES, NISSAN HAS NOT ISSUED AN ADDITIONAL RECALL COVERING THE OTHER MODEL YEARS SUCH AS MINE. SO THE EXPENSIVE REPAIR COSTS AND RESPONSIBILITY FOR ACCIDENTS AND INJURIES FALL UPON THE UNSUSPECTING OWNERS OF THE DEFECTIVE VEHICLES. NISSAN SHOULD IMMEDIATELY ISSUE A RECALL AND GET THE DANGEROUS CONDITION REPAIRED BEFORE OTHERS FIND THEMSELVES WITHOUT THE ABILITY TO SAFELY STOP THEIR CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222586June 25, 2019
UNKNOWN OR OTHER
WHILE DRIVING ABOUT 60 MPH ON THE INTERSTATE I HEARD A LOUD SOUND LIKE A GUNSHOT. THERE WEREN'T ANY CARS IN FRONT OF ME AND I DIDN'T JUST GO UNDER AN OVERPASS. UPON INSPECTION I DISCOVERED THAT MY SUNROOF HAD EXPLODED AND NO FOREIGN OBJECTS WERE VISIBLE THAT MAY HAVE CAUSED IT. SEEMS LIKE THIS IS A COMMON PROBLEM AND SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218599June 8, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE'S CONVERTIBLE TOP STOPS WORKING (WHILE STATIONARY) IN MID OPERATION WHEN PRESSING BUTTON TO EITHER OPENING OR CLOSING TOP. VEHICLE IS NOT SAFE TO DRIVE WHILE TOP IS STUCK AND DASHBOARD WARNING LIGHT IS BEEPING NOTIFYING TOP IS NOT SECURED. VEHICLE HAS BEEN TAKEN TO BOTH THE DEALERSHIP AND TO PLACE OF PURCHASE (CARMAX). AND IS CURRENTLY AT A NISSAN DEALERSHIP NOW AND HAS BEEN THERE SINCE 4/25/19. AS OF TODAY 6/5/19 THEY HAVE STATED THEIR FINAL ANALYSIS DETERMINES THE WIRE CONVERTIBLE TOP WIRE HARNESS NEEDS REPLACING BECAUSE AFTER MULTIPLE ANALYSIS THEY HAVE DETERMINED THE WIRE HARNESS CAN'T BE REPAIRED AND THAT THE WARRANTY COMPANY IS DECLINING THIS ELECTRICAL REPLACEMENT. THE TOP HAS RANDOMLY GOTTEN STUCK NUMEROUS AND UNPREDICTABLE TIMES, WHETHER AT HOME, AT WORK, A PUBLIC PARKING LOT, AT THE GROCERY STORE, AT A STOP LIGHT, ETC., AND I CAN'T CONTINUE TO SAFELY DRIVE THE CAR WHEN IT MALFUNCTIONS. SO I'M NOT ABLE TO SAFELY AND CONFIDENTLY USE IT. HELP ME PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218614June 8, 2019
ENGINE
CAMSHAFT POSITION 'A' - TIMING OVER - ADVANCED OR SYSTEM PERFORMANCE (BANKS 1 & 2). THIRD TIME IN AS MANY MONTHS; TWO REPAIRS MADE, THIRD TIME REQUIRED. CHECK ENGINE LIGHT COMES ON REGULARLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208669May 20, 2019
ELECTRICAL SYSTEM, POWER TRAIN
I NOTICED MY NISSAN MURANO LOSING ACCELERATION WHEN TAKING OFF. WHEN IT FINALLY CATCHES UP IT RIDES FINE. THAT IS SO DANGEROUS ESPECIALLY LIVING IN THE CITY WITH FREEWAYS AND TRAFFIC! ALSO MY AIR IS NOT WORKING. I TOOK IT TO A DEALER, AIR COMPRESSOR WAS FINE, THEY RECHARGED THE SYSTEM WITH FREON AND IT STILL DIDN'T WORK. I NEED SOME KIND OF RELAY SWITCH FOR $500. I FEEL LIKE I'M PAYING FOR A LEMON AT 85,000 MILES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206289May 8, 2019
UNKNOWN OR OTHER
CABRIOLET SOFT TOP , THE TOP WOULD NOT CLOSE . THE CAR HAS 20K MILES AND I SEE ON THE INTERNET A LOTS OF PEOPLE WITH THE SAME ISSUE. DEALER WANT TO CHANGE THE TOP FOR 11K$ AND NOT FIX THE PART THAT IS THE DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203263April 23, 2019
SERVICE BRAKES
ALL OF A SUDDEN WHILE DRIVING MY 2011 NISSAN MURANO AND AFTER DRIVING OVER A SLIGHT BUMP ON A CITY STREET IN MY NEIGHBORHOOD GOING ABOUT 10 MPH MAYBE A LITTLE MORE I WAS IN THE PROCESS SLOWING DOWN AND MAKING A U TURN RIGHT IN FRONT OF MY HOUSE SO I COULD PARK IN FRONT OF OUR HOUSE (THANK GOD!) MY BRAKES FAILED THEY WENT TO THE FLOOR VERY SUDDENLY AND AFTER RE-PUMPING BRAKES, I GOT CONTROL AND WAS ABLE TO PARK MY MURANO. WTH IS GOING ON NISSAN?? THIS WAS SCARY AND I DON'T WISH ON THIS ON ANYONE. MY KIDS DRIVE THIS CAR TOO. DOES SOMEBODY HAVE TO BE KILLED IN ORDER TO GET ATTENTION ON THIS SAFETY ISSUE NISSAN? THIS NEEDS TO PRO-ACTIVE NOT RE-ACTIVE. WE BUY AND DRIVE YOUR CARS TO FEEL SAFE NOT BE SCARED I'M GONNA HIT A SMALL BUMP AND LOSE MY BRAKES. THE BUMP AND THE POINT WHERE I TURNED AROUND AND LOST BRAKING CONTROL COULD NOT OF BEEN MORE THAN 75-100 FEET AWAY. AFTER PARKING I CHECKED MY MASTER CYLINDER AND THE BRAKE FLUID LOOKED FINE AND FULL. I HAD NO LEAKS. I AM IN ABSOLUTE AWW! AT WHAT JUST HAPPENED. SOMEONE WITH AUTHORITY PLEASE INVESTIGATE THIS BECAUSE IS GONNA GET HURT BAD OR GET KILLED. C.HERRERA SOON TO BE EX-OWNER OF THIS NISSAN MURANO UNLESS IT GETS FIXED OR RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194912April 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING, THE VEHICLE SUDDENLY LOST POWER AND FAILED TO ACCELERATE PROPERLY. THE FAILURE ALSO OCCURRED WHILE ACCELERATING FROM A STOP. THE VEHICLE WAS TAKEN TO STAR NISSAN (40-20 172ND ST, FLUSHING, NY) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193148April 1, 2019
POWER TRAIN
CVT TRANSMISSION STARTED MAKING NOISES AT 90K ON DAUGHTER S 2011 NISSAN MURANO. THIS SHOULD BE A RECALL NISSAN IS SCAMMING EVERYONE WITH ALL THESE 5K SHOP REPAIR BILLS. NISSAN YA CAN GO TO HELL AND WILL NEVER BUY ANOTHER ONE. I WILL ALSO GO TRADE MY GTR. I WOULD DRIVE CHEVY CRUZ OR CIVIC BEFORE I BUY ANOTHER NISSAN. OH THIS WAS OUR 29TH NISSAN BETWEEN MY WIFE,KIDS AND I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185459March 8, 2019
SERVICE BRAKES
GOING APPROXIMATELY 5-10 MPH ON THE FIRST OCCASION JUST ROLLING OVER RR TRACKS AND THEN GOING 5 MPH OFF AN EXIT RAMP OVER A SMALL BUMP IN THE ROAD AND THE BRAKES FAILED/WENT ALL THE WAY TO THE FLOOR ON BOTH OCCASIONS. BASED ON THE AMOUNT OF 2011 BRAKES ISSUES I HAVE READ ABOUT ONLINE TONIGHT REGARDING THE SAME GOING OVER BUMPS/BUMP/BRAKES FAILING ISSUE, I CANNOT BELIEVE THE 2011S HAVE NOT BEEN ADDED TO THE RECALL. I EITHER EXPECT ADDING 2011S TO THE RECALL AS THE 2009'S GOT LAST MONTH OR I NEED TO KNOW WHERE TO TAKE MY CAR TO BE REPAIRED AT NO CHARGE. THIS IS A DEFINITE SAFETY ISSUE THAT NISSAN HAS BEEN MADE AWARE ABOUT IS NOT A REGULAR SINGLE PART FAILING ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176315February 11, 2019
POWER TRAIN
LEAVING PARKING LOT OF CHILD'S SCHOOL, GAS PEDAL WENT ALL THE WAY TO FLOOR WITHOUT MOVING CAR FORWARD. I HAD DIFFICULTY SAFELY GETTING OUT OF THE WAY OF TRAFFIC AND WAS LEFT STRANDED WITH MY YOING CHILD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172319January 26, 2019
POWER TRAIN
VEHICLE HAS ONLY 63,400 MILES ON IT. MALFUNCTION LIGHT CAME ON AND ON THE WAY TO AUTOZONE TO HAVE CODE CHECKED THE CAR JUST STOPPED DRIVING. I WAS STOPPED FOR A LIGHT AND WHEN I WENT TO GO NOTHING HAPPENED. TOWED IT TO NISSAN AND THEY SAID IT NEEDED A NEW TRANSMISSION. (USED) TRANSMISSION INSTALLED AND THEN THE CAR STALLED AGAIN DURING THE TEST DRIVE BY MECHANIC. NOW THEY SAY THEY HAVE TO REPLACE THE STARTER, WHICH I DID, SO THEY CAN RECHECK THE TRANSMISSION. GOT THE CAR BACK AND THE VERY NEXT DAY THE SAME LIGHT CAME BACK ON. I DROVE IT STRAIGHT TO DEALER AND NOW THEY SAY THAT IT NEEDS CATALYTIC CONVERTER. REPLACED AND NOW THEY SAY THAT IT NEEDS THE FRONT CATALYTIC CONVERTER. SAID THERE WAS A PROBLEM WITH THE TRANSMISSION SEAL WHEN THEY GOT IT. PROBABLY WHAT IS CAUSING ALL THESE OTHER PROBLEMS. STILL HAVE NO IDEA WHEN I WILL GET THE CAR BACK. IT HAS BEEN A MONTH NOW. HAVE TOTALLY LOST FAITH IN NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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