Nissan Murano Complaints (2003)

800 consumer complaints on file.

#10112354March 1, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
AT 38K MY BATTERY LIGHT AND BRAKE LIGHT CAME ON. THE NEXT DAY I WAS DRIVING IT TO THE DEALERSHIP WHEN IT COMPLETELY STOPPED RUNNING. TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS THE ALTERNATOR AND BATTERY. ALTERNATOR COSTING ME $580+$115 FOR THE BATTERY+$100 FOR TOWING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110476February 13, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
8/27/04 GOING AT 65 MPH CAR WOULD NOT ACCELERATE AND WILL ROLL TO A STOP, HAD TO BE TOWED AFTER THAT. 8/30/04 SAME PROBLEM AGAIN. TOWED BACK TO DEALER. 2/2/05 CAR WOULD NOT START- JUMPER CABLE START- DEALER REPLACED BATTERY. AND 2/11/05 ENGINE SHUT OFF WHEN COMING OUT OF A BUSY INTERSECTION- HAD TO BE TOWED STILL IN SHOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110239February 10, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NISSAN MURANO LOSSING OIL PRIOR TO FIRST 3,000 MILE OIL CHANGE, TRANSMISSION PULLED TO REPLACE ENGINE OIL SEAL. VEHICLE CONTINUES TO LOSS OIL NOW WITH 20,000 MILES. THERE IS A STRONGE OIL SMELL IN CAR. BOTH ENGINE AND TRANSMISSION PULLED AGAIN. WAITING ON DEALER REPAIR SHOP TO RETURN CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110283February 10, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
PREMATURE ALTERNATOR &/OR BATTERY FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110070February 8, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
THE BRAKE LIGHT AND BATTERY LIGHT CAME ON MY 2003 MURANO, ABOUT 5,000 MILES AFTER THE WARRANTY EXPIRED. I CALLED THE DEALERSHIP THE NEXT MORNING AND WAS TOLD IT WAS LIKELY THE ALTERNATOR AND TOLD THE VEHICLE MAY NOT MAKE IT IN TO THE DEALERSHIP FOR REPAIR (IT SEEMS THEY KNEW OF THIS PROBLEM BEFORE EVEN EXAMINING IT). I HAD ANOTHER CAR FOLLOW ME IN BUT LUCKILY MADE IT IN BUT THE PROBLEM WAS THE ALTERNATOR FAILED AND HAD TO BE REPLACED FOR $560. I HAVE RECENTLY GONE ONLINE AND FOUND THIS IS AN ALL TO COMMON PROBLEM WITH THE ALTERNATOR IN THIS VEHICLE AND NISSAN NEEDS TO ADDRESS THIS, I WAS LUCKY NOT TO BE STRANDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108026January 27, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE - 2003 NISSAN MURANO @ 27,400 MILES. (1) NO UNISUAL ACTIVITY - AT HIGHWAY SPEED (~60 MPH). (2) SUDDEN ILLUMINATION OF "ALTERNATOR" AND "BRAKE" LIGHT ON DASH. IMMEDIATELY DROVE VEHICLE TO DEALER (~ 35 MILES) AFTER EXTINGUISHING LIGHTS (DAYLIGHT - 8.30AM LOCAL TIME) AND ALL UNNECESSARY ACCESSORIES. (3) VEHICLE IS NOW IN HANDS OF DEALER FOR TROUBLESHOOTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107794January 24, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER SIDE DOOR LOCKS ITSELF. DUE TO THIS, AN INFANT WAS LOCKED IN THE CAR WITH THE CAR RUNNING. I DRIVE WITH THE DOORS UNLOCKED ALL THE TIME NOW, SO I CAN GET IN A DIFFERENT DOOR WHEN IT HAPPENS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106379January 15, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN TURNING AT LOW SPEEDS THE STEERING INTERMITTENTLY BECOMES STIFF AND REQUIRES INCREASED FORCE TO MANEUVER THE REST OF THE TURN. VEHICLE WAS TAKEN TO DEALERSHIP ON 2 OCCASIONS, BOTH OF WHICH THE SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM AND THEREFORE UNABLE TO FIX. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106628January 3, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
VEHICLE STALLED AT 35 MPH. CONSUMER TOOK VEHICLE TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT ALTERNATOR NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104872December 31, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
ALTERNATOR FAILURE AROUND 24000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104784December 30, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
(1) TWO DAYS OF DRIVING ON AND OFF ROAD IN DEATH VALLEY NATIONAL PARK, DURING WHICH THIS FAILURE WOULD HAVE BEEN BEYOND CATASTROPHIC.*AK (2) THE "CHARGE SYSTEM FAILURE" IDIOT LIGHT ILLUMINATED ON THE WAY HOME, JUST 20-30 MILES OUT OF DV ON WEDNESDAY MORNING, AND MIRACULOUSLY I WAS ABLE TO DRIVE ALL THE WAY TO THE NEAREST SERVICE IN MOJAVE CA ON THE BATTERY ALONE, THE ALTERNATOR HAVING FAILED. AFTER VERIFYING THE FAILURE WITH A VOLT-METER AND RECHARGING IN MOJAVE, I DROVE WEST TOWARDS THE NEAREST NISSAN DEALERSHIP, AND FELL SHORT BY JUST 11 MILES WHEN I LOST ALL POWER ON WEST BOUND HIGHWAY 58 ON THE OUTSKIRTS OF BAKERSFIELD CA. AAA TOWED MY FAMILY AND I THE REST OF THE WAY INTO THE DEALERSHIP. (3) BAKERSFIELD NISSAN REPLACED THE ALTERNATOR IN ABOUT 3 HOURS AND SENT US ON OUR WAY BACK HOME TO NORTHERN CALIFORNIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104510December 26, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
2003 NISSAN MURANO SL AWD. SECOND ALTERNATOR FAILURE. ALTERNATOR FAILED 23 NOV 03 DURING HIGHWAY DRIVING AT NIGHT, FROM WASHINGTON, D.C. TO CHARLOTTESVILLE, VA. LIGHT TRAFFIC, NO ACCIDENT/INJURIES. TOWING TO CHARLOTTESVILLE DEALERSHIP COST $300, NOT REIMBURSED. VEHICLE UNDER WARRANTY, SO REPAIR WAS DONE AT NO COST TO ME; RENTAL VEHICLE PROVIDED. ALTERNATOR FAILED AGAIN (THIS WAS A NEW, REPLACEMENT PART) 10 NOV 2004. VEHICLE STILL UNDERWARRANTY. FAILURE TOOK PLACE DURING CITY DRIVING IN HEIDELBERG, GERMANY (I AM A US ARMY OFFICER). LOCAL GERMAN DEALER TOLD ME I HAD TO ARRANGE FOR NEW PART DIRECTLY FROM NISSAN NORTH AMERICA BECAUSE THE VEHICLE IS NOT SUPPORTED YET IN EUROPE (GOES ON SALE HERE SPRING 2005). VERY POOR CUSTOMER SERVICE FROM NISSAN NORTH AMERICA. IT TOOK 5 CALLS (INTERNATIONAL, LONG DISTANCE) AND 18 DAYS TO FINALLY BE TOLD MY LOCA, GERMAN DEALER WOULD HAVE TO ARRANGE FOR PARTS, I WOULD PAY FOR PARTS AND LABOR, AND NISSA NA WOULD REIMBURSE ME. LOCAL DEALER WAS GREAT (NISSAN MUELLER; HEIDELBERG, GERMANY) AND HAD REPAIR DONE IN 2 DAYS. HOWEVER, NO RENTAL VEHICLE PROVIDED. INVOICE WAS SENT VIA EMAIL (PDF FILE) AS INSTRUCTED BY NISSAN NA, BUT WHEN I CALLED TO CHECK STATUS A WEEK LATER, NO ACTION HAD YET BEEN TAKEN. I INTEND TO FOLLOW UP AGAIN 27 DEC 04 AND WILL SUBMIT FOLLOW-ON COMPLAINT IF REIMBURSEMENT IS NOT IN PROGRESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104422December 23, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
NISSAN MURANO, 2003, AWD, SL HAS JUST HAD AN ALTERNATOR FAILURE. BREAK AND BATTERY LIGHTS ON (CLASSIC SYMPTOM) DEALER CONFIRMS AND WILL REPLACE (AFTER XMAS..UGH). SEEMS TO BE MANY FAILED ALTERNATORS ON NISSAN MURANOS 2003, 2004, AND 2005.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104246December 21, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
STOPPED BEHIND A TRUCK AND AS THE DRIVER STARTED TO GO AROUND IT, THE VEHICLE FIRST SWERVED TOWARDS THE RIGHT AND AS THE DRIVER TRIED TO STABILIZE IT, IT SWUNG TO THE LEFT HITTING ANOTHER CAR AND THEN SWERVED TO THE RIGHT AND OF THE ROAD, HITTING A TREE. BASICALLY THE DRIVER LOST CONTROL OF THE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10095484December 21, 2004
ENGINE AND ENGINE COOLING
NHTSA RECALL CAMPAIGN 03V455000: POSITION SENSOR WELD; WHILE TRAVELING 80 TO 100 MPH FOR A MINIMUM OF FIVE MINUTES, THE VEHICLE LOST ACCELERATION BUT MAINTAINED SPEED. THE GAS GAUGE MOVED LOSING A QUARTER TANK OF GAS. THE VEHICLE EXPERIENCED RADIO SIGNAL AND VOLUME FLUCTUATION ALONG WITH THE GAS GAUGE NOT GOING PASS 3/4 FULL. THE DEALERSHIP WAS UNABLE TO DUPLICATE OR REMEDY THE CAUSE. THE CONSUMER EXPERIENCED THE SAME FAILURE AS THE POSITION SENSOR RECALL. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104105December 19, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
CAR QUIT RUNNING WHILE DRIVING; NO WARNING. HAD TO COAST ACROSS LANES OF FAST-MOVING TRAFFIC TO SAFE SPOT OFF SIDE OF ROAD, NARROWLY AVOIDED BEING HIT BY FAST-MOVING CARS BEHIND ME. CAR WAS TOWED TO NISSAN DEALER; ALTERNATOR WAS REPLACED. OLD PART NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102261December 6, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
1) ALTERNATOR WENT DEAD ON 12/4 (SATURDAY) IN SAUSALITO WITH BOTH "BATTERY" AND "BRAKE" LIGHTS ON. DROVE FOR ANOTHER 20 MILES BY GOING THROUGH SF DOWNTOWN AND THEN GOT STRANDLED ON HIGHWAY 80 BAY BRIDGE, RIGHT BEFORE OAKLAND!! ALMOST GOT SERIOUS CAR ACCIDENTS TRYING TO PULL OVER!! 2) SPENT 4 HOURS OUTSIDE IN 30F FREEZING TEMP TO FINALLY REACH NISSAN'S ROAD-SIDE ASSISTANCE AND HAVE THE TOLL SERVICE TO TOLL THE CAR BACK TO SUNNYVALE, BAY AREA. NISSAN'S ROAD-SIDE ASSITANCE NUMBER IS INVISIBLE FROM THE SERVICE MANUALS! 3) NISSAN DEALER REPLACED THE ALTERNATOR ON 12/6 (MONDAY) RIGHT AWAY. DON'T KNOW IF THE NEW ALTERNATOR WILL BE OK WITHOUT EVER FAILING AGAIN?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100837December 1, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
I WAS DRIVING ON THE HIGHWAY GOING ABOUT 65 MPH ON A SUNNY DAY (I.E., THE RAOD WAS DRY) WHEN THE CAR, ON ITS OWN, STARTED VEERING INTO THE RIGHT HAND LANE. I ATTEMPTED TO STRAIGHTEN THE CAR BY VERY GENTLY THE STEERING WHEEL TO THE LEFT, BUT IT WAS AS IF I HAD NO CONTROL OVER THE STEERING WHEEL AT ALL. THE CAR SKIDDED ACROSS 4 LANES OF TRAFFIC AND INTO A SERIES OF 360-DEGREE TURNS. EVENTUALLY, THE CAR STOPPED TURNING, FACING SOUTH IN A NORTHBOUND LANE. IT CONTINUED TO SKID BACKWARDS, AND ONLY CAME TO A STOP WHEN IT HIT A LIGHTPOLE ON THE SHOULDER OF THE ROAD. ALTHOUGH THE THE REAR OF THE CAR WAS TOTALLY DESTROYED AND THE CAR WAS ASSESSED AS NEEDING MAJOR, MAJOR REPAIRS, MY INSURANCE COMPANY REFUSED TO "TOTAL" THE CAR IS IT WAS ONLY ABOUT 6 MONTHS OLD AND HAD BEEN DRIVEN LESS THAN 5000 MILES. WITH NO OPTIONS AVAILABLE TO ME, I HAD THE CAR REPLACED, BUT SOLD IT THE DAY IT LEFT THE REPAIR SHOP AS I CONSIDER THIS CAR TO BE A DEATHTRAP AND REFUSED TO SET FOOT IN IT FOLLOWING THE ACCIDENT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10101832November 30, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EXTERIOR LIGHTING:BRAKE LIGHTS
WHILE DRIVING BATTERY/BRAKE WARNING LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100473November 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 NISSAN MURANO TRANSMISSION FAILURE WITH LESS THAN 24,000 MILES. TRANSMISSION FAILED, WHEELS LOCKED, UNABLE TO MOVE OR PUSH THE VEHICLE. THANKFULLY, IT HAPPENED APPROACHING A RED LIGHT, NO ACCIDENT INVOLVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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