Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10122042July 8, 2005
ELECTRICAL SYSTEM
DT: THE ENGINE STALLED AT HIGHWAY SPEEDS OF 35 MPH. NO WARNING LIGHTS HAD COME ON, PRIOR TO THE ENGINE STALLING. THE HEATER MOTOR BLOWER STOPPED WORKING AND ABOUT 20 MINUTES LATER, THE ENGINE STALLED. THE STEERING WAS LOST. AS SOON AS THE VEHICLE HAD COME TO A STOP, THE CONSUMER SHIFTED THE GEAR INTO PARK AND THE ENGINE RESTARTED. *AK THE PROBLEM COULD NOT BE DUPLICATED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127150June 30, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FOR A 2004 NISSAN MURANO FAILED AT 13,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127140June 30, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING DOWN MY STREET, MY 2004 MURANO (ONLY 7,000 MILES) LOST ACCELERATION AND I COULD NOT GET DOWN THE STREET. THANKFULLY I WAS NOT ON THE HIGHWAY OR I WOULD HAVE BEEN STRANDED. I ACTUALLY MADE IT TO MY DRIVEWAY WHERE IT STALLED FOR GOOD. I CALLED THE DEALER AND THEY HAD IT TOWED TO THE DEALERSHIP, AND THEY REPLACED A DEFECTIVE ALTERNATOR. IT WAS ALL COVERED UNDER WARRANTY OF COURSE, BUT I THINK THIS TYPE OF FAILURE COULD BE POTENTIALLY DANGEROUS TO OTHER DRIVERS OF MURANO'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126977June 29, 2005
TIRES
ON 5-25-05 MY RIGHT REAR TIRE BLEW UP ON MY 6 MONTHS OLD, 9700 MILES NISSAN MURANO GOING UPHILL AT 65 MPH ON INTERSTATE 80. CAAA CAME AND TOOK ME TO A GOODYEAR TIRE DEALER 5 MILES AWAY.THEY DO NOT HAVE THE TIRE. THE DEALER CALLED UP 5 GOODYEAR TIRE DEALERS WITHIN 40 MILES RADIUS AND ALL OF THEM DO NOT HAVE IT BUT CAN GET IT THE NEXT DAY AUBURN NISSAN HAS IT AND I GOT IT REPLACED THERE. 5-31-05, I CALLED NISSAN USA CUSTOMER RELATIONS AND THEY TOLD ME TO CALL GOODYEAR GOODYEAY SUPERVISOR SAID THAT I MUST HAVE THE REST OF THE TIRE FOR INSPECTION AND ALSO SAID THAT AUBURN NISSAN IS NOT AGOODYEAR TIRE DEALER. ON 6-13-05 NISSAN USA ASKED ME TO CALL GOODYEAR AGAIN AND THEY SAID THE SAME THING IT IS NOT FAIR THAT I HAVE TO BEAR WITH ALL THESE. 1. MY CAR IS ONLY 6 MONTHS OLD WITH 9700 MILES ON IT 2. MY LAST SERVICE WAS AT DORITO BROS NISSAN ON 3-1-05 3. I AM 120 MILES FROM HOME AND CANNOT WAIT FOR THE NEXT DAY FOR THE NEW TIRE FROM A GOODYEAR TIRE DEALER. 4. 5 GOODYEAR TIRE DEALERS DO NOT HAVE THAT TIRE 5. GOODYEAR INSISTED ON INSPECTING TTHE TIRE AND HOW CAN I GET IT WHEN IT GOT SEPARATED AND ROLL TO THE MIDDLE OF THE DIVIDER. 6. GOODYEAR INSISTED THAT AUBURN NISSAN IS NOT A TIRE DEALER. 7. NISSAN USA SAID THAT IT IS NOT THEIR PROBLEM AND THIS HA TO DO WITH GOODYAER 8. GOODYEAR WAS NOT MY CHOICE 9. NISSAN HAS THE FITTED WHEN I BOUGHT THE CAR 10. NISSAN SHOULD BE RESPONSIBLE TOO OR NEGIOTIATE WITH GOODYEAR PLEASE KINDLY LOOK INTO THIS, THANKS TONY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126951June 28, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
(1) I DROVE FROM CHAPEL HILL, NC TO WASHINGTON, DC THE MORNING/AFTERNOON OF THE ALTERNATOR FAILURE. I WAS SITTING IDLE (WITH CAR AND A/C ON) IN FRONT OF THE VIENNA, VA METRO STATION WAITING FOR A FRIEND. I WAS DRIVING MYSELF AND 3 OTHER PEOPLE TO A CONCERT BEING HELD THAT NIGHT (SUNDAY JUNE 26 2005) AT NISSAN PAVILION IN BRISTOWN, VA. (2) AS I PLACED MY CAR IN PARK TO DRIVE AWAY WITH MY 3 FRIENDS INSIDE I NOTICED THAT THE CAR WOULD NOT GO OVER 1 OR 2 MPH. I STEPPED ON THE GAS PEDAL, BUT THE ENGINER WOULD NOT REV. I PLACED THE CAR IN REVERSE...SAME THING. I PLACED THE CAR IN NEUTRAL AND THE CAR REVVED. THE BATTERY AND PARKING LIGHT WERE ON. AFTER A FEW MORE ATTEMPTS TO GET THE CAR MOVING I DECIDED TO SHUT IT OFF FOR A FEW MINUTES AND TRY AGAIN. THIS TIME AROUND THE ENGINE WOULD NOT START. (3) I HAD THE CAR TOWED BY AAA TO THE NEAREST NISSAN DEALER. THEY FIXED (REPLACED?) THE ALTERNATOR AND I WAS ABLE TO PICK IT UP AGAIN THAT EVENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126718June 27, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DURING NOMINAL OPERATIONS, THE BREAK AND BATTERY WARNING LIGHTS ILLUMINATED WHICH WAS A SIGNAL THAT THE ALTERNATOR HAS FAILED. THIS MODEL VEHICLE HAS HAD NUMEROUS ALTERNATOR FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126603June 26, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2004 NISSAN MURANO ALTERNATOR FAILURE AT 18,000 MILES ON ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126418June 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE: STARTING AS A CLICKING SOUND FROM THE FRONT, ONLY NOTICEBLE WHEN DRIVING SLOWLY AND WITH OPEN WINDOW AND OCCURING WHEN ACCELERATING OR DECELERATING AND DURING LIGHT TURNS THE DEALER FIRST MISDIAGNOSED IT AS LOOSE STEERING RACK MOUNTING BOLTS, REFERRING TO NISSAN BULLETIN NTBB03-065A. AFTER FIXING THIS, THE CLICKING NOISE STILL WAS THERE AND THE TECHNICIAN FINALLY DIAGNOSED CLICKING NOISE IN THE CVT/ AUTOMATIC TRANSMISSION CASE. DEALER ACKNOLEDGES THAT TRANSMISSION HAS TO BE REPLACED AND SCHEDULES REPAIR TIMEFRAME WITH 1 WEEK. DEALER WILL NOTIFY WHEN PARTS HAVE ARRIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126032June 21, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE BRAKE AND BATTERY WARNING LIGHTS CAME ON WHILE DRIVING ABOUT 35 MPH. I WAS ABLE TO DRIVE ABOUT 15 MORE MILES BEFORE THE CAR APPEARED TO STALL. AFTER PULLING TO THE SIDE OF THE ROAD, I DETERMINED THAT I WAS STILL ABLE TO DRIVE THE CAR, ALBEIT AT A MAXIMUM OF 5 MPH. LUCKILY, I WAS ONLY FIVE BLOCKS FROM HOME AT THE TIME AND WAS ABLE TO SAFELY DRIVE THE CAR AND PARK IT IN FRONT OF MY HOUSE. I CALLED A TOW TRUCK AND HAD THE CAR TOWED TO THE DEALERSHIP. THE TECHNICIANS DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED FREE OF CHARGE AS THE CAR WAS STILL UNDER WARRANTY WITH ONLY 6500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125981June 20, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
BATTERY & BRAKE LIGHT CAME ON, FEW HOURS LATER CAR STARTED STALLING, CAR THEN CUT OFF AND WAS JUST IDLE, COULD NOT ACCELERATE, DASH BOARD TURNED OFF, CAR SPUTTERRED THEN TURNED OFF. TAKING CAR TO DEALERSHIP TOMORROW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124988June 11, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2004 NISSAN MURANO FAILED TO RUN ON THE HIGHWAY. THE ENGINE WAS STILL RUNNING BUT THE CAR WOULD NOT MOVE. WIFE ON WAY HOME FROM WORK AND THE CAR JUST QUIT ON A BUSY FAST EXIT RAMP OFF I-95. AFTER BEING TOWED TO DEALER THE ALTERNATOR WAS REPLACED. TO COMPLETELY STOP ON THE HIGHWAY TO ME IS A VERY RISKY TYPE OF FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124260June 6, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY ALTERNATOR FOR MY NISSAN MURANO 04' SERIES FAILED AT 13K MILES. KNOWN TO BE A DEFECT ON ALL MURANO'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124220June 5, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I DON'T KNOW THE EXACT DATE THIS PROBLEM STARTED SO I HAVE ESTIMATED IT BELOW. THE CAR, WHEN THOROUGHLY WARMED UP (1/2 HOUR OF CONTINUOUS HIGHWAY DRIVING) DOES NOT RESPOND TO THE GAS PEDAL WHEN IN DEAD STOP AND GO TRAFFIC (LIKE AT A TOLL BOOTH) DEPRESSSING THE GAS PEDAL A NORMAL AMOUNT BRINGS NO RESPONSE FROM THE CAR, NO REVING, NO MOTION. DEPRESSING THE PEDAL FURTHER CAUSES THE CAR TO SURGE AHEAD IN A FAST OUT OF CONTROL MANNER. THIS DOES NOT HAPPEN IN THE WINTER, SPRING SUMMER AND FALL ONLY. THE SERVICE DEPARTMENT IS UNABLE TO ADDRESS THIS PROBLEM, THEY SAY, BECAUSE THEIR SERVICE COMPUTER IS NOT GENERATING ANY PROBLEM CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121234May 17, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ENGINE STALLED WHILE DRIVING ON HIGHWAY. COULD NOT RESTART. TOOK VEHICLE TO DEALER (STILL UNDER WARRANTY), WHO STATED THAT THE ALTERNATOR FAILED CAUSING THE BATTERY TO FAIL. DEALER REPLACED ALTERNATOR AND BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120608May 10, 2005
STRUCTURE:BODY:DOOR
MY 2004 NISSAN MURANO BEGAN HAVING A "TINNY" NOISE COMING FROM THE FRONT PASSENGER DOOR. I THOUGHT THAT PERHAPS THE INSULATION HAD FALLEN DOWN, AND TOOK THE CAR IN FOR SERVICING ON 1-13-05 TO FERMAN NISSAN IN TAMPA, FLORIDA. I WAS TOLD THAT THE DEALERSHIP COULD NOT REPAIR THE DOOR, AS THE DOOR BEAM WAS BROKEN, AND THAT THE BODY SHOP WOULD HAVE TO REPLACE A DOOR BEAM. IN DECEMBER 2004, THE CAR HAD BEEN INVOLVED IN MINOR VANDALISM. A BRICK HAD BEEN THROWN AT THE REAR OF THE CAR, AND THERE WAS SAND ON THE PASSENGER DOOR. THERE WAS BARELY A DIMPLE ON THE EXTERIOR OF THE DOOR, BUT THE SERVICE DEPARTMENT SURMISED THAT SOMEONE KICKED THE DOOR, WHICH WAS WHY THERE WAS SAND, AND THAT THE DOOR BEAM WAS BROKEN IN THE PROCESS. I TOOK THE CAR TO A BODY SHOP FOR AN ESTIMATE IN APRIL 2004, AND THEY WERE SURPRISED THAT THE DOOR BEAM COULD HAVE BEEN SO EASILY BROKEN, AS THIS WAS SUPPOSED TO BE A SAFETY FEATURE OF THE CAR. I WAS TOLD THAT BECAUSE IT WAS A SAFETY FEATURE, A DOOR BEAM CANNOT BE REPAIRED, AND THAT THE DOOR WOULD HAVE TO BE REPLACED. I CONTACTED NISSAN USA IN ON APRIL 7, 2005, AND EXPLAINED MY CONCERNS THAT THE DOOR BEAM COULD BE SO EASILY BROKEN, WITH BARELY A MARK ON THE EXTERIOR, AND THIS WOULD NOT PROTECT PASSENGERS IN A CRASH SITUATION. I OFFERED THEM THE OPPORTUNITY TO INSPECT THE DOOR, AS A POSSIBLE MANUFACTURING DEFECT, AND POSSIBLY PAY TO REPLACE IT, BUT, PER COLLETTE, THEY WERE NOT INTERESTED IN INSPECTING THE DOOR. NEITHER WAS THE LOCAL DEALERSHIP, FERMAN NISSAN IN TAMPA, FLORIDA. HOWEVER, I WANTED TO BE SURE THAT THIS INCIDENT WAS RECORDED SOMEWHERE, AS I AM STILL CONCERNED THAT THE DOOR BEAM COULD BE SO EASILY BROKEN, CAUSING A POTENTIAL SAFETY HAZARD. I HAVE SINCE HAD THE DOOR REPLACED, AND THE EXPENSE WAS COVERED BY MY INSURANCE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119993May 5, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119649May 3, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
2004 NISSAN MURANO SE AWD WITH ONLY 1901 MILES HAD THE ALTERNATOR FAIL TODAY. THE CAR COMPLETELY LOST POWER LEAVING MY UNABLE TO ACCELERATE OR USE POWER STEERING OR BRAKING FUNCTIONS. OCCURRED ON LOCAL CITY STREETS---HAD THIS OCCURRED ON THE HIGHWAY TRAVELLING AT HIGHWAY SPEEDS IT COULD HAVE EASILY LED TO AN ACCIDENT. THIS IS A VERY UNSAFE CONDITION AND SHOULD BE RECTIFIED IMMEDIATELY. DEALER TECH ACKNOWLEDGES THAT THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE ALTERNATOR. DEALER HAS ORDERED A REPLACEMENT PART (ALBEIT A REMANUFACTURED ONE AND NOT A NEW ONE) AND WILL BE REPLACING IT TOMORROW. THE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119097April 25, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING 30 MPH STEERING FAILED. AS A RESULT, THE VEHICLE WENT ACROSS THE MEDIAN AND COLLIDED HEAD ON INTO ANOTHER VEHICLE. DRIVER SUSTAINED A BROKEN FOOT. VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10117546April 4, 2005
EXTERIOR LIGHTING:HEADLIGHTS
2004 NISSAN MURANO PROBLEMS WITH FORCED ENTRY PROTECTION.***NO ANSWER REQUIRED***. *MR THE LEFT XENON HEADLIGHT ON THE CONSUMERS VEHICLE WAS STOLEN. THE CONSUMER BELIEVED THE EASY ENTRANCE WAS A DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116248April 2, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP
COLD STARTS CANNOT TURN STEERING WHEEL BACKING OR REVERSING ,INFANT IN CAR,AND POWER STEERING BINDING.NISSAN SAYS NORMAL,2005 MURANOS CORRECTED WITH NEW POWER STEERING PUMP.WHEN COULD NOT TURN STEERING OR BINDING STEERING WHEEL ALMOST HITTING VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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