Nissan Murano Complaints (2007)

676 consumer complaints on file.

#10351466August 24, 2010
SEATS
DRIVERS SIDE SEAT FRAME BROKEN. NO ACCIDENTS, OR ANY OTHER ISSUES BEFORE IT BECOMING BROKEN. WE NEED TO REPLACE THE FRAME OF THE DRIVERS SEAT COSTING $1200. THERE ARE MULTIPLE COMPLAINTS ON THE SAME ISSUES WITH THE SAME MODEL/YR. AS WELL AS THE SAME MODEL AND DIFFERENT YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350826August 20, 2010
VISIBILITY
THE DRIVER SUN VISOR ON THE 2007 NISSAN MURANO DOESN'T STAY IN THE OPEN POSITION (AGAINST THE WINDSHIELD). VISOR DROPS DOWN TO A 90 DEGREE ANGLE FROM THE ROOF IN FRONT OF DRIVER'S EYE SIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349583August 16, 2010
POWER TRAIN:DRIVELINE, POWER TRAIN, SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
2007 NISSAN MURANO AWD W/ 84K MILES. TOOK VEHICLE INTO NISSAN DEALER SERVICE DEPT. IN JULY FOR NOISES IN ENGINE AREA. DIAGNOSED AS BAD WHEEL BEARINGS ON 1 SIDE OF VEHICLE COST $600.00. RETURNED TO DEALER APPROX. 1 MONTH LATER, AGAIN HEARING NOISES COMING FROM ENGINE AREA. WAS AGAIN DIAGNOSED W/BAD WHEEL BEARINGS ON OTHER SIDE & WAS TOLD REPLACEMENT FROM 1 MONTH PRIOR WAS DEFECTIVE & NEEDED REPLACEMENT AGAIN. QUESTIONED DEALER SERVICE DEPT. DIAGNOSIS, INDICATING THAT I ALSO SMELLED EITHER OIL BURNING OR SOME KIND OF FLUID BURNING WHEN DRIVING. WITHOUT FURTHER EXAMINATION OF VEHICLE, SERVICE DEPT. RECOMMENDED A FLUID FLUSH, I INDICATED THAT THE FLUIDS HAD JUST BEEN FLUSHED 1 MONTH PRIOR, WAS TOLD NO OTHER PROBLEMS WERE INDICATED WHEN VEHICLE WAS INSPECTED EARLIER THAT DAY. SMELL OF OIL OR FLUID WAS DISMISSED BY SERVICE DEPT. RECEIVED A CALL LATER THAT DAY FROM SERVICE DEPT. INDICATING REPAIRS TO DEFECTIVE WHEEL BEARING & SECOND WHEEL BEARING COMPLETED, CAR READY FOR PICK UP $400 BILL. PICKED UP VEHICLE @ APPROX. 5:30 PM. AS I DROVE HOME THERE WAS A GOOD AMOUNT OF TRAFFIC & VEHICLE SPEED DID NOT EXCEED 30 MPH FOR MAJORITY OF TRIP. UPON CLEARING OF TRAFFIC & FURTHER ACCELERATION TO APPROX. 45 MPH, THERE WAS AN EXTREMELY LOUD BANG THAT CAME FROM WHAT SOUNDED LIKE THE ENGINE AREA OF MY VEHICLE, ACCOMPANIED BY A DRAGGING & GRINDING SOUND COMING FROM THE BOTTOM OF MY VEHICLE BRINGING MY VEHICLE TO A QUICK STOP. IT SOUNDED LIKE THE BOTTOM OF MY VEHICLE FELL OFF. I MANAGED TO PULL VEHICLE OVER TO SAFETY & NEXT DAY HAD VEHICLE TOWED BACK TO DEALER. I WAS THEN INFORMED BY DEALER THAT THE TRANSFER CASE ON MY VEHICLE HAD BROKEN, THAT THE VEHICLE WAS BEYOND THE WARRANTY & THE REPAIR COST IS $3,400. THIS MAY BE A PROBLEM IN THE AWD MODEL. THERE ARE MANY SIMILAR INCIDENTS POSTED ON THE INTERNET. THIS PART IS DEFECTIVE & NEEDS INVESTIGATION, HAD I BEEN ON A HIGHWAY WHEN THIS HAPPENED THE OUTCOME COULD HAVE BEEN CATASTROPHIC, PLEASE HELP! DON'T WAIT UNTIL A TRUE TRAGEDY OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349632August 16, 2010
VISIBILITY
2007 NISSAN MURANO DRIVER-SIDE SUN VISOR KEEPS FALLING DOWN ON IT'S OWN WHICH IS CAUSING VISIBILITY DISTRACTIONS TO DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347891August 7, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE, LATCHES/LOCKS/LINKAGES
REAR HATCH WILL NOT OPEN. I TRIED TO UNLOCK THE ENTIRE VEHICLE AND PUSH THE RELEASE BUTTON UNDER THE REAR HATCH, BUT IT WILL NOT OPEN. IT ONLY MAKES A CLICKING SOUND AND WILL NOT OPEN THE REAR HATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346169July 29, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING AT 50 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE IMMEDIATELY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS DIAGNOSED AS A DEFECTIVE CRANKSHAFT POSITION SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT THE CRANK SHAFT SENSOR REPAIRS WOULD BE COVERED UNDER FACTORY WARRANTY. THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345811July 28, 2010
SEATS
I HAVE A 2007 NISSAN MURANO THAT EXPERIENCED A BREAK TO THE DRIVERS SIDE SEAT FRAME. THE METAL SUPPORT AT THE BACK OF THE SEAT SHEARED OFF FROM IT'S WELD TO THE REST OF THE SEAT FRAME CAUSING THE SEAT TO SUDDENLY ROCK BACKWARDS. NISSAN USA REFUSED TO REPAIR THIS DEFECT AT THEIR EXPENSE AND ARE CHARGING $1,132 FOR AN ENTIRELY NEW SEAT FRAME ASSEMBLY. AFTER SEARCHING THE INTERNET AND FINDING MANY, MANY OTHER OWNERS WITH THE SAME ISSUE, I TOOK MY CAR TO A LOCAL WELDER HERE IN CINCINNATI OHIO AND HAD HIM WELD THE PIECE BACK TO THE FRAME. HE ALSO SHORED UP THE OTHER SIDE AND TOOK OUT THE PASSENGER SEAT AS WELL AND FOUND A CRACK IN THE METAL SUPPORT FRAME ON THAT SIDE. THAT WAS WELDED ALSO. I AM CONCERNED AT NISSAN'S APPARENT DISREGARD FOR THE POTENTIAL SAFETY ISSUE HERE. IT SEEMS TO ME THAT THERE ARE ENOUGH SIMILAR PROBLEMS TO WARRANT A RECALL FOR DEFECTIVE DESIGN AND/OR MANUFACTURE. THE LOCAL WELDER I USED IN CINCINNATI TOLD ME THIS WAS HIS 4TH MURANO. THAT'S ONE LOCAL WELDER IN CINCINNATI. THANKS FOR YOUR ATTENTION TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345576July 27, 2010
STEERING
I HAVE A 2007 NISSAN MURANO THAT HAS A LITTLE OVER 37,000. THE VEHICLE WAS PARKED AND WHEN WE CAME OUT THERE WAS A PUDDLE OF OIL. IT WAS THE STEERING FLUID THAT WAS LEAKING. WE JUST PASSE THE 36,000 WARRANTY AND THEREFORE NISSAN WILL NOT COVER IT. WE WERE TOLD THIS WOULD COST NO LESS THAN $500. VEHICLE HAD NO OTHER ISSUES OR WARNING SIGNS. STEERING LIQUID PUMP WAS ALMOST EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345558July 26, 2010
SEATS
THE DRIVER SEAT FRAME ON MY 2007 NISSAN MURANO BROKE WHILE I WAS DRIVING AND I ALMOST LOST CONTROL OF MY VEHICLE. I WENT BY THE DEALER TODAY AND THEY SAID SAME IS NOT COVERED AND WANT ME TO PAY ONE THOUSAND DOLLARS FOR A NEW FRAME EVEN THOUGH THEY KNOW SAME IS DEFECTIVE, THEY SAID UNTIL SAME IS DEEMED A SAFETY ISSUE /RECALL THEY ARE NOT GOING TO FIX ANYTHING FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344978July 23, 2010
VISIBILITY
THIS IS ANOTHER COMPLAINT ABOUT THE DRIVER'S SIDE SUN VISOR THAT DROPS DOWN UNEXPECTEDLY. MY DAUGHTER, WHO IS JUST LEARNING TO DRIVE, ALMOST HAD AN ACCIDENT BECAUSE SHE WAS STARTLED WHEN IT DROPPED DOWN. THE COST TO REPLACE IS OVER $300 SO WE ARE TRYING WAYS TO KEEP IT FROM DROPPING DOWN. IT SHOULD BE A RECALL AS IT IS A SAFETY HAZARD. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344475July 21, 2010
VISIBILITY
2007 NISSAN MURANO S AWD FLOPPING SUN VISOR IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343269July 14, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR WOULD CONTINUOUSLY FALL FROM THE LATCH HOOKS, OBSTRUCTING THE VIEW OF THE DRIVER. THE DEALER MADE UNKNOWN REPAIRS TO THE VISOR YET THE FAILURE RECURRED. THE DEALER ADVISED THAT REPAIRS WOULD BE AT THE EXPENSE OF THE CONTACT. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342951July 13, 2010
SEATS
SEAT BRACKET BROKE, WHICH SEEMS TO BE A MAJOR SAFETY DEFECT IN THE NISSAN MURANO. WHEN I ATTEMPTED TO ADJUST THE SEAT ONLY ONE SIDE WOULD RAISE, THE OTHER WAS BROKE....NO OTHER EVENT LED TO FAILURE. CANT EVEN BUY AN UPDATED PART, NISSAN ONLY SELLS THE SAME DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342412July 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED USED 2007 NISSAN MURANO 6/25/2010 WITH 27,000 MILES DROVE ON HIGHWAY AND HAD ACCELERATION PROBLEMS AND HIGH PITCHED NOISE FROM ENGINE ABOVE 60,000 MILES NISSAN BROWN'S STERLING VA SAYS IT IS UNDER WARRANTY AND HAS PARTS ON ORDER. VERY DISSATISFIED WITH THIS PURCHASE. DEALER SERVICE SAID NOT DANGEROUS TO DRIVE BUT IT OBVIOUSLY IS WHEN THE CARE WON'T ACCELERATE AND JERKS FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341354July 3, 2010
SEATS
SUDDENLY, WHILE DRIVING MY 2007 NISSAN MURANO TODAY, I HEARD A "SNAP" SOUND, AND THE DRIVER'S SEAT BEGAN LEANING TO THE LEFT. NOT FEELING SAFE IN THE CAR, I STOPPED TO INSPECT THE SEAT, AND FOUND THAT THE STEEL FRAME WAS BROKEN UNDER THE LEFT REAR CORNER OF THE SEAT CUSHION. THE CAR HAS BEEN DRIVEN 50,000 MILES AT THIS POINT, SO IT IS NO LONGER UNDER WARRANTY. THIS IS OBVIOUSLY A SAFETY ISSUE FOR THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340786June 30, 2010
SEATS
THE SEAT MOUNT FAILED ON MY 2007 NISSAN MURANO. IN REVIEWING THE DAMAGE, I DISCOVERED THAT THE MOUNT IS A THIN STRIP OF INFERIOR METAL. IN EXPLORING OPTIONS TO FIX THE SEAT I WENT TO THE DEALER, WHO SAID A REPAIR WOULD BE APPROXIMATELY $1,500. I DO NOT BELIEVE THAT THIS IS A MAINTENANCE ISSUE AND IS DEFINITELY A SAFETY ISSUE. IN REVIEWING THE DATABASE THERE HAVE BEEN SEVERAL INVESTIGATIONS BUT WITH NO RECOMMENDATIONS. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340164June 25, 2010
SEATS
NISSAN MURANO DRIVER SEAT BASE IS BROKE IN 2 PIECES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339812June 24, 2010
STEERING
MY 2007 NISSAN MURANO HAS A POWER STEERING FLUID LEAK. I WAS TOLD BY MY MECHANIC THAT THE POWER STEERING PRESSURE HOSE HAS TO REPLACED AT A COST OF $550.00 DOLLARS. MY CAR ONLY HAS 37,000 MILES WHICH IS OVER THE WARRANTY. I WILL NOT BUY ANOTHER NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339059June 18, 2010
SEATS
DRIVER POWER SEAT OF NISSAN MURANO BREAKS FOR NO REASON WHILE I WAS DRIVING THE VEHICLE. I AM ONLY 179 LBS. LEFT REAR BRACKET BROKE AND SEAT BECOMES UNSTABLE. IT IS SHAKING FROM LEFT TO RIGHT AND FRONT TO REAR. WHEN PRESS THE BRAKE PEDAL, SEAT LEANS TO THE BACK. IT ALSO MAY BE DANGEROUS BECAUSE SEAT HAS A SAFETY BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336974June 16, 2010
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2007 NISSAN MURANO. CONSUMER STATES PROBLEM WITH FUEL METER RESULTING IN FAULTY READING OF THE FUEL LEVEL. *TGW THE CONSUMER STATED THE FUEL METER DID NOT SHOW THE CORRECT FUEL LEVEL, THE SERVICE ENGINE LIGHT ILLUMINATED AND THE CONSUMER STARTED EXPERIENCING STATIC IN THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY STATED THE VEHICLE WAS FIXED, HOWEVER THE CONSUMER EXPERIENCED THE SAME PROBLEM FOUR ADDITIONAL TIMES. EACH TIME THE CONSUMER WENT BACK TO THE DEALER, THEY REPLACED THE FUEL METER AND OTHER RELATED PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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