Nissan Murano Complaints (2006)

803 consumer complaints on file.

#10340512June 28, 2010
SEATS
2006 NISSAN MURANO. THE DRIVER SEAT TRACK JUST BROKE AND THE SEAT WOBBLES WHEN I DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340498June 28, 2010
SEATS
DRIVERS SEAT IN MY 2006 MURANO CAME LOOSE FROM IT'S MOUNTING SATURDAY WHILE DRIVING DOWN THE HIGHWAY. IT IS LIKE THE SEAT CAME LOOSE FROM THE OUTER MOUNTING BRACKET. WHEN I TRANSFER MY WEIGHT TO MY LEFT, WHILE SITTING IN THE DRIVERS SEAT, I CAN FEEL THE SEAT TIP SIDEWAYS TO AN ALARMING DEGREE. WHEN I MAKE A LEFT TURN, I FEEL LIKE THE SEAT IS GOING TO ROLL RIGHT OUT OF THE DRIVERS DOOR. VERY UNSETTLING. I TOOK THE CAR TODAY TO MY NISSAN DEALER. THE DEALER WAS FAMILIAR WITH THE PROBLEM. TOLD ME A BRACKET HAD SNAPPED UNDER THE SEAT AND THAT THE "SEAT ADJUSTER ASSEMBLY" NEEDED TO BE REPLACED. COST: $1200 INCLUDING LABOR. THIS SEEMS OUTRAGEOUS ON SEVERAL LEVELS, NOT THE LEAST OF WHICH APPEARS TO BE A MAJOR SAFETY FLAW IN THE MATERIALS USED TO HOLD THAT SEAT IN PLACE. I WAS ADVISED BY SERVICE WRITER NOT TO DRIVE THE CAR, AS THE SEAT COULD BREAK OFF AND ROLL BACKWARDS WHILE I AM DRIVING. FYI, THE VEHICLE HAS BEEN DRIVEN NORMALLY WITHOUT ANY OFF ROADING, EVER. I WEIGH 190 POUNDS, SO I'M NOT HUGE. I'M SHOCKED THAT THERE HASN'T BEEN A RECALL ON THIS. I GOOGLED THE PROBLEM TODAY AND FOUND AN ACTIVE COMMUNITY OF DISGRUNTLED MURANO OWNERS WITH SIMILAR EXPERIENCES. I THINK YOUR ORGANIZATION SHOULD LOOK INTO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339865June 24, 2010
VISIBILITY
FRONT DRIVER SIDE SUNVISOR IN THE NISSAN MURANO 2006 S MODEL FALLS UNEXPECTEDLY WHILE DRIVING IN YOUR FACE. NISSAN WANTS OVER $400 TO FIX THE PROBLEM THAT THEY ARE AWARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339737June 23, 2010
VISIBILITY
2006 NISSAN MURANO - LEFT HAND (DRIVER'S SIDE) SUN VISOR FAILURE TO STAY FLUSH WITH ROOF. THE PART FALLS INTO THE VIEW OF THE DRIVER CREATING A SAFETY CONCERN. THE FAILURE OCCURS CONSTANTLY. TO CORRECT THE ISSUE A $404 PART NEEDS TO BE ORDERED FROM NISSAN ($404 FOR A SUN VISOR WITH A LIGHTED VANITY MIRROR, SERIOUSLY???) NISSAN SHOULD TAKE ACTION AND RECALL THIS PART BASED ON HUNDREDS OF OCCURRENCES BEING DISCUSSED ON FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339381June 21, 2010
SEATS
THE SEAT IN MY NISSAN MURANO WHILE I WAS TURNING THE SEAT JUST BROKE AND SENT ME SHIFTING AND MOVING TO THE LEFT. NOW MY SEAT ROCKS AND DOESN'T FEEL SECURE WHEN TURNING. IF THAT WAS TO BREAK DURING AN ACCIDENT IT COULD SEND THE PERSON TO FLY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339225June 20, 2010
VISIBILITY
THE SUN VISORS ON MY 2006 NISSAN MURANO, BOTH DRIVER AND PASSENGER SIDE, FAIL TO STAY IN PLACE. THEY CONTINUALLY FALL DOWN AND ARE IN THE LINE OF VISION OF THE DRIVER. THIS IS CLEARLY A SAFETY ISSUE AS THE DRIVER IS MOMENTARILY BLINDED AT THE LEAST. IT ALSO CAUSES THE DRIVER TO JUMP AND MAY HAVE AN END RESULT OF A JERKED WHEEL. WE HAVE ATTEMPTED TO FIX THIS ON NUMEROUS OCCASIONS, BUT THE $400 ESTIMATE FOR EACH SHADE SEEMS FAR TOO STEEP TO PAY, ESPECIALLY WHEN I SEE THIS IS A VERY COMMON PROBLEM FOR NISSAN MURANOS OF ALL YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336747June 17, 2010
SEATS
DRIVERS SEAT FRAME SNAPPED IN HALF. THIS CAR HAS NEVER BEEN IN ANY ACCIDENTS SO THERE IS NO REASON FOR THE ACTUAL FRAME TO HAVE BROKEN. IT IS VERY LOOSE AND WOBBLY AND THEREFORE VERY UNSAFE TO DRIVE. IT WOULD NOT HOLD UP IN THE CASE OF AN ACCIDENT. THIS IS NOT SOMETHING THAT SHOULD BREAK WITH NO REASON AS IT IS THE STRUCTURE OF THE VEHICLE. THIS IS VERY UNSAFE AND COULD CAUSE AN ACCIDENT OR CAUSE EXCESSIVE INJURY AS A RESULT OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336751June 17, 2010
SEATS
DRIVERS SIDE SEAT FRAME SNAPPED COMPLETELY IN HALF. THIS IS THE BASIC STRUCTURE OF THE CAR AND SHOULD NOT BREAK WITH NO REASON. THIS CAR HAS NEVER BEEN IN ANY ACCIDENTS. THE SEAT IS VERY LOOSE AND THEREFORE VERY UNSAFE. IT COULD LEAD TO AN ACCIDENT OR CAUSE EXCESSIVE INJURY IF AN ACCIDENT OCCURRED AS THERE IS NO SUPPORT TO KEEP THE SEAT FROM MOVING. THIS IS VERY UNSAFE AND SEEMS TO BE A FACTORY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336766June 17, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED BOTH THE DRIVER'S AND PASSENGER'S SIDE SUN VISORS HAD FAILED AND WERE OBSTRUCTING THE CONTACT'S VIEW OF THE ROADWAY. THE DEALER REPLACED THE DRIVER'S SUN VISOR AT THEIR EXPENSE HOWEVER, ADVISED THAT THE PASSENGER'S SUN VISOR WOULD BE THE CONTACT'S RESPONSIBILITY. THE MANUFACTURER CONFIRMED THE DEALER'S STATEMENT AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 50,000. UPDAETD 10/27/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335799June 11, 2010
ENGINE AND ENGINE COOLING
THIS COMPLAINT IS ON THE 2006 NISSAN MURANO, ON 5/29/10 MY GRANDMOTHER AND MYSELF GOT INTO THE VEH WHEN I TURNED THE VEH ON THERE WAS A BURNING SMELL I CHECKED UNDER THE HOOD AND SAW NOTHING I GOT BACK IN AND CHECKED THE DASHBOARD TO SEE IF THERE WAS ANY MAINTENANCE ISSUE AND SAW NOTHING. AS WE WERE GETTING OUT OF THE VEHICLE MY GRANDMOTHER STATED SHE FELT HEAT ON THE AREA OF THE ARMREST. I CAME INSIDE FOR NO MORE THAN 5 MINS AND WHEN I CAME BACK OUT THE INTERIOR OF THE VEHICLE WAS ON FIRE BETWEEN THE FRONT PASSENGER SEATS I IMMEDIATELY CALLED 911 AS A RESULT OF THIS FIRE THE VEH WAS A TOTAL LOSS. I HAVE PICS OF THE AFTERMATH SHOWING THAT THE TRUNK HATCH MELTED AND THAT THE INTERIOR WAS NOTHING BUT THE FRAME. UP UNTIL 5/29/10 THERE WAS NO INDICATION THAT ANYTHING WAS WRONG WHEN THERE IS A MAINTENANCE ISSUE A GREEN WRENCH POPS UP ON THE DASHBOARD SCREEN AND THE ONLY TIME THAT POPPED UP WAS WHEN THE TIRE ROTATION MAINTENANCE WAS DUE. THE ONLY MAINTENANCE THAT I HAVE HAD DONE ON THE VEHICLE SINCE PURCHASING ON 11/07/10 WAS AN OIL CHANGE, THE OTHER SCHEDULED MAINTENANCE WAS FOR 4/17/10 FOR A TIRE ROTATION WHICH WAS NOT DONE BECAUSE THE SERVICE TECHNICIAN PUT DOWN FOR AN OIL CHANGE WHICH WAS NOT NEEDED, I HAD SCHEDULED THIS APPT ONLINE AND IT WAS ALSO CONFIRMED ONLINE WHAT I WAS COMING IN TO HAVE DONE. THE MECHANIC DID AN OIL CHANGE AND I EXPLAINED TO HIM I WAS NOT DUE FOR AN OIL CHANGE HE TOLD ME THE 2 TIRES WOULD SOON NEED TO BE REPLACED ON THE VEHICLE THEREFORE THERE WAS NO NEED TO ROTATE AN HE RESET THE MONITOR ON THE VEH. I HAVE SPOKEN WITH THE MGR OF NISSAN PASSPORT TO DISCUSS THE DAMAGES TO THE VEH AND HE SAID I WOULD HAVE TO SPEAK WITH NISSAN ABOUT THE MANUFACTURING. I HAVE BEEN TRYING TO SPEAK WITH A CONSUMER AFFAIRS REP SINCE ABOUT 6/3/10, WHEN I CALL I AM PLACED ON HOLDAM PLACED OVER 20 MINUTES AND STILL HAVE NOT BEEN ABLE TO FILE A COMPLAINT. NISSAN REP BRITTANNY EXT 47118 MY FILE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10335543June 9, 2010
WHEELS
2006 NISSAN MURANO FRONT WHEEL HUB BEARING WORN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334945June 7, 2010
VISIBILITY
WHILE DRIVING, THE DRIVER'S SIDE SUN VISOR WILL FALL DOWN TO COMPLETELY DOWN POSITION, COMPLETELY BLOCKING VIEW OF ROAD. THIS WILL HAPPEN WHEN VISOR IS IN THE COMPLETELY UP POSITION. A PREVIOUS OWNER HAS REPLACED THE VISOR FOR THE SAME ISSUE BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334797June 6, 2010
VISIBILITY
THE DRIVER SIDE SUN VISOR ON THE OUR 2006 NISSAN MURANO IS VERY LOOSE AND OFTEN FALLS DOWN, OBSCURING THE DRIVERS VISION OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334684June 4, 2010
SEATS
I HAVE A 2006 NISSAN MURANO AND THE FRONT DRIVERS SEAT HAS A BAR BROKEN WHICH CAUSES THE SEAT TO SHIFT FROM SIDE TO SIDE. THIS IS UNSAFE AND IS POOR WORKMANSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334406June 3, 2010
VISIBILITY
SUN VISOR REPEATEDLY FALLS IN FRONT OF THE DRIVERS FACE - MINIMIZING VISIBILITY AND REQUIRING YOU TO TAKE YOUR HAND OFF THE STEERING WHEEL. DANGEROUS AT TIMES - SINCE IT HAPPENS ALMOST CONSTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332571May 27, 2010
SEATS
OPERATING MY 2006 NISSAN MURANO ON THE ROADWAY WHEN THERE WAS A SUDDEN POP AND SNAP NOISE FROM BENEATH THE DRIVERS SEAT. FORTUNATELY I WAS ABLE TO MAINTAIN CONTROL AND WAS NOT INVOLVED IN A COLLISION. THE DRIVERS SEAT KNOW IS LOOSE AND TILTS TO THE LEFT AND IS VERY UNSAFE, ESPECIALLY WHEN CORNERING. I WENT TO A LOCAL NISSAN DEALERSHIP AND WAS TOLD THAT THE SEAT RAIL HAD BROKEN AND NEEDED TO BE REPAIRED AT A COST OF $1200.. UPON FURTHER INVESTIGATION I LEARNED THAT I AM AMONG MANY PEOPLE WHO HAVE EXPERIENCED THIS BROKEN SEAT RAIL SYNDROME. THERE IS OBVIOUSLY A DEFECT IN THE BRACKET WHICH NEEDS TO BE INVESTIGATED AND A CORRECTIVE NOTICE ISSUED TO NISSAN OF MA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332570May 27, 2010
SEATS
SIMILAR COMPLAINT RE: DRIVER'S SEAT ON 2006 NISSAN MURANO. I RECENTLY PURCHASED THE CAR USED (1 MONTH AGO). THE SEAT, AUTOMATICALLY ADJUSTS FOR THE DRIVER WHEN THE VEHICLE IS TURNED ON AND HAS BEEN OPERATING WITHOUT CONCERN. TODAY, THE DRIVER'S SEAT CAME OFF TRACK WITHOUT WARNING, NOW LEANS WAY TO THE LEFT AND IS EXTREMELY UNSAFE. I DROVE IT HOME AND WILL TAKE IT TO DEALER TOMORROW. I DID CALL NISSAN RE: RECALL AND WAS INFORMED THERE WAS NO RECALLS ON THIS VEHICLE DESPITE THE HUNDREDS OF SIMILAR COMPLAINTS. I INTEND TO DO WHAT I CAN TO ENSURE IT IS ADDRESSED BY NISSAN AND THE REPAIRS MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332562May 27, 2010
SEATS
I HAVE A 2006 NISSAN MURANO. FOR THE PAST FEW WEEKS THERE WAS A SQUEAK IN MY CAR, I THOUGHT IT MIGHT BE MY SEAT. ALL OF A SUDDEN THIS MORNING, I GOT IN AND MY DRIVERS SEAT WAS LEANING TO THE LEFT. TOOK IT TO THE DEALER AND THEY WANT $1100 TO FIX IT, SAYS IT IS NOT COVERED UNDER THEIR WARRANTY. THEY SAID THAT THE SEAT FRAME IS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332318May 26, 2010
VISIBILITY
2006 NISSAN SUN VISOR DROPS DOWN UNEXPECTEDLY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331521May 21, 2010
SEATS
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I HAVE A NISSAN MURANO 2006, AS YOU ALREADY ACKNOWLEDGE THAT, THOUSAND OF CUSTOMERS HAD PROBLEM WITH THE SEAT ON DRIVER SIDE AND I'M ONE OF THEM. THIS IS SO PATHETIC ENGINEERING DESIGN AND NISSAN DIDN'T STEP UP FOR A RECALL. IT HAPPENED WHEN I WAS DRIVING AND ALMOST HAD AN INCIDENCE. SHOULD WE LOOK AT IT AS SAFETY CIRCUMSTANCES AND MAKE NISSAN RESPONSIBLE FOR WHAT THEY HAVE BUILT. THANKS AND WAIT FOR YOUR RESPOND. YOU CAN CONTACT ME AT[XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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