Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10328852May 4, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE SUN VISOR ON THE DRIVER SIDE WOULD CONTINUOUSLY FALL DOWN. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHILE THE CONTACT WAS TRAVELING ON A BUMPY ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP AND THE DEALER STATED THAT THE VISOR WOULD BE REPLACED AT THE CONTACTS EXPENSE. THE CURRENT MILEAGE WAS 89,461. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328349May 1, 2010
LATCHES/LOCKS/LINKAGES
MY 2005 NISSAN MURANO HAD THE FRONT PASSENGER DOOR LOCK ACTUATOR STOPPED WORKING IN 2008. TODAY, MAY 1, 2010 THE BACK PASSENGER SIDE DOOR LOCK ACTUATOR STOPPED WORKING. I FIND THIS TO BE A SERIOUS PROBLEM THAT THE DOOR DOES NOT LOCK AND/OR UNLOCK UNLESS YOU MANUALLY DO IT. I HAVE CHILDREN AND TO GET THE BABY OUT OF THE CAR SEAT I HAVE TO REACH BACK UNLOCK THE DOOR MANUALLY AND THEN GO AROUND THE CAR TO TAKE HIM OUT. THE DEALERSHIP INFORMED IT WOULD BE $389 PER DOOR. I TRIED CALLING NISSAN HEADQUARTERS WHAT A JOKE....I'VE BEEN TOLD THEY NEVER HEARD OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328175April 30, 2010
SEATS
APPROXIMATELY 15 MONTHS AGO, OUR DRIVERS SIDE SEAT BROKE UNDERNEATH THE SEAT CAUSING THE SEAT TO LEAN TO THE LEFT AGAINST THE DRIVERS SIDE DOOR. I TOOK THE SEAT OUT TO SEE WHAT HAD HAPPENED AND FOUND THE METAL FRAME SUPPORT BAR UNDERNEATH THE SEAT HAD SNAPPED. WE CALLED THE DEALER AND THEY TOLD US TO BRING IT IN AND IT COULD COST UPWARDS OF $500 INITIALLY. I DECIDED TO FIX THE SEAT MYSELF AND RE-WELD THE METAL. I CONTACTED NISSAN TO SEE IF THEY WOULD DO ANYTHING FEELING THAT THIS IS A HUGE SAFETY CONCERN BEING THAT THE SEAT IS PART OF THE RESTRAINT SYSTEM AND THEY TOLD ME TO TAKE IT TO THE DEALER WHICH I DID, THEN, TO HAVE THE DEALER CONTACT THEM. THE DEALER CHARGED ME $107 TO TAKE THE SEAT OUT LOOK AT IT, PRINT OFF SOME PAPERS AND PUT IT BACK IN THE CAR. NISSAN THEN CONTACTED ME AND DENIED ANY ACCOUNTABILITY FOR THE DEFECT, TOLD ME I WAS OVER WARRANTY AND FURTHERMORE THAT I VOIDED THE WARRANTY WHEN I FIXED MY OWN SEAT. I AM OUTRAGED THAT THERE HAS NOT BEEN A RECALL ON SUCH AN IMPORTANT PART OF THE CAR! AS I CHECK WITH PARTS PEOPLE OR EVEN DO RESEARCH ONLINE ABOUT THIS PROBLEM IT'S CLEARLY EVIDENT THAT THIS IS A MAJOR PROBLEM WITH THIS CAR AND EVERYONE KNOWS IT. I HAVE FIXED THIS SEAT 3 TIMES OVER THE PAST 15 MONTHS AND I AM FED UP WITH IT. NISSAN WANTS $1000 TO FIX THIS. I THINK THAT SUCKS AND THEY SHOULD BE STANDING BY THEIR PRODUCT AND FIXING IT LIKE A REAL REPUTABLE COMPANY WOULD. THE WEBSITE I READ SEVERAL STORIES ON WAS CARCOMPLAINTS.COM. CAN YOU HELP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328197April 30, 2010
SEATS
BROKEN DRIVERS SEAT FRAME - NISSAN MURANO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327771April 27, 2010
ENGINE AND ENGINE COOLING
NISSAN MURANO 2005 - LOOSE MOTOR SUPPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327802April 27, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR HATCH DOOR WILL NOT OPEN ON MY 2005 NISSAN MURANO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327361April 25, 2010
SEATS
THE DRIVERS FRONT SEAT BROKE ON MY WIFE'S 2005 NISSAN MURANO WHILE SHE WAS DRIVING AT 55 MPH. THE SEAT STARTED ROCKING BACK AND FORTH. SHE WAS ABLE TO MAKE IT HOME AS SHE WAS ONLY 3 MILES AWAY. THE CAR HAS 32,600 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327246April 23, 2010
SEATS
AS I WAS DRIVING DOWN THE FREEWAY, I FELT A SNAP FROM UNDER THE SEAT AND SLIGHTLY PULLED ME DOWN, WHICH CAUSED MY FOOT TO RELEASE THE GAS PEDAL. I WAS ABLE TO MAINTAIN CONTROL BECAUSE I AM A SKILLED AND EXPERIENCED DRIVER. I RESEARCHED THE INTERNET AND FOUND THIS WEBSITE AND APPARENTLY THERE IS A LOT OF ISSUES WITH THE DRIVER SEAT OF A 2005 NISSAN MURANO SIMILAR TO MINE. NISSAN NEEDS TO PREVENT A MAJOR ACCIDENT UNLIKE TOYOTA THAT WAS NOT ABLE TO ON SUCH AN INSIGNIFICANT DEFECT. A LOT OF LIVES ARE AT RISK AND THEY DO NOT NEED TO WAIT UNTIL SOMETHING TRAGIC HAPPENS TO ACT ON THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327083April 22, 2010
SEATS
FRONT DRIVER SEAT BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326790April 21, 2010
VISIBILITY
MY PASSENGER SIDE SUNVISOR FALLS DOWN WHILE I'M DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326899April 21, 2010
VISIBILITY
2005 NISSAN MURANO (40K MILES). MY DRIVER SIDE SUN VISOR STARTED FALLING DOWN IN MY FACE WHILE DRIVING. ALSO PASSENGER SIDE SUN VISOR HAS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326908April 21, 2010
SEATS
2005 NISSAN MURANO.NO PREVIOUS ISSUES WITH THE SEAT. I HAVE APPROX 95K MILES. BEGINNING ON FRIDAY APRIL 16TH 2010. DRIVERS SIDE SEAT BEGAN TO WOBBLE (SIDE TO SIDE) AS I WAS COMING TO A STOP. I WAS CONCERNED FOR MY SAFETY AS I THOUGHT THAT THE ENTIRE SEAT HAD COME OFF THE TRACK. I HAD TO PULL OVER AND TRIED TO SEE WHAT HAD HAPPENED. I WAS NOT ABLE TO SEE ANYTHING DUE TO THE PLASTIC COVERS ETC ON THE SIDES OF THE SEAT. HOWEVER, I DID NOTICE THAT I COULD COMPLETELY LIFT THE SEAT LEFT TO RIGHT. I VERY CAUTIOUSLY DROVE HOME. UPON FURTHER INSPECTION, WE FOUND THAT A METAL PART UNDER THE SEAT IS COMPLETELY BROKEN IN HALF. THE SEAT IS STILL ON THE TRACK AND ALL OF THE POWER FUNCTIONS ARE STILL OPERATIONAL. HOWEVER, MY SEAT NOW WOBBLES EVERY TIME I SLOW DOWN, MAKE TURNS OR COME TO A STOP. THIS IS NOT A WEAR AND TEAR ITEM. AFTER ONLINE RESEARCH, I HAVE FOUND A SIGNIFICANT NUMBER OF REPORTS AND COMPLAINTS WITH THE EXACT SAME ISSUE. THIS SEEMS TO BE MORE OF A SAFETY HAZARD. I HAVE CONTACTED MY LOCAL NISSAN DEALERSHIP AND HAVE BEEN TOLD THAT IT IS NOT A COVERED ITEM UNDER MY EXTENDED WARRANTY AND THAT THEY ARE FAMILIAR WITH THIS ISSUE AND IT WILL COST APPROX. $1000 PART AND LABOR TO REPAIR!! HOW MANY MORE COMPLAINTS BEFORE NISSAN VOLUNTARILY RECALLS THIS ITEM OR DO ACTUAL DEATHS HAVE TO OCCUR BEFORE SOMETHING CHANGES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326934April 21, 2010
VISIBILITY
IN MY 2005 NISSAN MURANO THE SUN VISOR WONT STAY UP AND CONTINUOUSLY FALLS DOWN WHILE DRIVING, INSTANTLY BLOCKING MY VISION, AND HAS ALMOST CAUSED MANY ACCIDENTS. I HAVE READ OVER 300 COMPLAINTS OF THE SAME ISSUE FROM OTHER NISSAN MURANO OWNERS, AND THERE ARE MANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326405April 19, 2010
VISIBILITY
TL*-THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH OVER A BUMPY ROAD SURFACE THE DRIVER SIDE SUNVISOR RELEASED IN A DOWNWARD POSITION INTERMITTENTLY. WHENEVER THE VEHICLE ENCOUNTERED BUMPY ROAD CONDITIONS THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 55,000. UPDATED 11/16/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326240April 18, 2010
SEATS
2005 MURANO SEAT RAIL SNAPPED / FAILED. SEAT DETACHED FROM SEAT MOUNT ON LEFT SIDE DRIVERS SIDE. SEAT IS NOW LOOSE AND UNSTABLE / NOT FACTORY SECURED TO MOUNTING RAIL SYSTEM. THIS IS A SEVERE HAZARD AS PROPER OPERATIONS OF RESTRAINT AND AIRBAG SYSTEMS CANNOT BE GUARANTEED WITH THE SEAT NOT PROPERLY ATTACHED TO FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325867April 15, 2010
UNKNOWN OR OTHER
2005 NISSAN MURANO - DRIVERS SIDE SUN VISOR IS BROKEN AND WILL NOT STAY IN THE UP POSITION. FALLS SUDDENLY AND COMPLETELY BLOCKS VISION OF THE ROAD. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS DUE TO THIS ISSUE. NISSAN SAYS IT IS NOT A WARRANTY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325897April 15, 2010
VISIBILITY
DRIVER SIDE VISOR OF VEHICLE FALLS DOWN ON IT'S OWN. BLOCKS DRIVER'S VISION. OCCURS AT LEAST ONCE A DAY. SOME TIMES MORE FREQUENTLY DEPENDING UPON THE ROAD. IF THE ROADWAY IS BUMPY, THE VISOR WILL FALL MORE FREQUENTLY. THIS HAPPENED ALL OF A SUDDEN, WITHOUT ANY EVENTS LEADING UP TO THE FAILURE. WHEN I CHECKED ONLINE, IT TURNS OUT THIS IS A FAIRLY COMMON PROBLEM WITH THIS VEHICLE. IN SOME INSTANCES THE DEALER WILL REPAIR. IN OTHER INSTANCES THEY WILL NOT. COST OF THE REPAIR IS AROUND $400.00. I PLAN TO GO TO THE DEALER TOMORROW AND HOPE THEY WILL REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325589April 14, 2010
SEATS
ON MARCH 27, 2010, I WAS STOPPING AT A LIGHT AND THE DRIVER'S FRONT SEAT, IN MY 2005 NISSAN MURANO, BROKE. I HAD THE EXTENDED WARRANTY; HOWEVER, MY SEAT WAS NOT COVERED. I TOOK IT TO THE NISSAN DEALERSHIP IMMEDIATELY AND IT COST ME $461.23 TO HAVE MY SEAT FIXED. THE DEALERSHIP STATED THAT MY REAR CUSHION SUPPORT BRACKET WAS BROKEN, THEY STATED THAT THIS WAS A COMMON PROBLEM WITH THE 2005 MURANOS, AND THAT I WOULD HAVE TO EITHER GET IT FIXED THERE (AT THE DEALERSHIP) OR I WOULD HAVE TO HAVE THE CAR TOWED TO ANOTHER FACILITY TO HAVE IT REPAIRED. THIS IS NOT NORMAL - WEAR AND TEAR 'A BROKEN SEAT FROM STOPPING AT A LIGHT. THE DEALERSHIP STATED THAT THERE WERE NO RECALLS, BUT WOULD PUT IN A COMPLAINT ON MY BEHALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325592April 14, 2010
AIR BAGS, POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER PURCHASING A 05 NISSAN MURANO, A MONTH LATER THE AIRBAG LIGHT STARTED TO FLASH. TOOK IT TO THE DEALER AND THE AIRBAG MODULE WAS REPLACED AND SYSTEM WAS RESET. IN LATE 06 THE AIRBAG LIGHT START FLASHING AGAIN, THE DEALER RESET THE SYSTEM, WORKED FINE UNTIL OCT OF 08 AT THIS POINT MY EXTENDED WARRANTY HAS ENDED. THEY RESET THE SYSTEM AND PULLED THE CODE FROM THE UNIT. I WAS THEN TOLD THAT THE SPIRAL CABLE AKA CLOCKSPRING CABLE IS FAULTY THAT IS THE REASON WHY THE AIRBAG LIGHT TURNS ON AT RANDOM TIMES. I WAS QUOTED A LITTLE OVER $2000 FOR THE REPAIRS AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE SINCE MY EXTENDED WARRANTY HAS ENDED ASK TO TALK TO A MANAGER AND WAS TOLD THE SAME THING. ALSO ON THE WAY HOME FROM THE DEALER THAT DAY THE AIRBAG LIGHT CAME ON AGAIN, WHEN I CALLED THEM I WAS GIVEN THE INSTRUCTIONS ON HOW TO RESET THE AIRBAG LIGHT. I ASK THE IF THE AIRBAG SYSTEM WILL WORK IF THERE IS AN ACCIDENT AND WAS TOLD THEY CANT GUARANTEE IT WILL BUT IT SHOULD IF THE SYSTEM IS RESET AND THE LIGHT IS NOT ON. FROM THAT DAY TO NOW I HAVE TO RESET THE SYSTEM AT LEAST ONCE EVERY 2 WEEKS. THE OTHER ISSUE THAT I'VE HAD IS WITH THE TRANSMISSION SEALS LEAKING WITH CAUSES THE OIL LEVEL TO GET LOW AND MAKES IT LOUD AND INCREASES THE RPM WHILE DRIVING. I HAD THE SEAL REPLACED 3 TIMES, ONCE UNDER ORIGINAL WARRANTY, ONCE WITH EXTENDED WARRANTY AND JUST RECENTLY HAD TO PAY FOR REPAIRS. AND AGAIN ASKED TO TALK TO A SERVICE MANAGER ABOUT THIS SINCE ITS THE SAME PART BEING REPLACED 3 TIMES, AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE SINCE THERE IS NO EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325510April 13, 2010
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SEAT BRACKET BROKE WHEN THE VEHICLE WAS PARKED; AS A RESULT, THE DRIVER SEAT WAS CAPABLE OF MOVING BACK AND FORTH INTERMITTENTLY. THE DEALER WOULD OFFER ANY ASSISTANCE WHEN THE CONTACT CALLED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 61,000. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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