Nissan Murano Complaints (2015)

204 consumer complaints on file.

#11479526August 16, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The front radar obstruction light on my 1025 Nissan Murano has occasionally come off and on in bad weather (to be expected) and under normal driving conditions. I have had to have it are-aligned previously. Recently however, the light started coming on and off when I was stopped or in park. It would clear when I started driving. Eventually it would start coming on and stay on for very long stretches of time. I brought the car in to be looked at and was told I needed a new sensor for approximately $1500. I got no other explanation. I have seen hundreds, if not thousands of complaints about these sensors going bad. I even found a recall campaign (NTB19-033/A) for the exact problem. I was told this is a service campaign and it seemed as if it was at the dealerships discretion to follow the campaign. I am not sure if the manufactured date was even looked at as stated in the campaign. I have had numerous occasions where I have been using cruise control on the highway and all of a sudden the car starts slowing down without my immediate knowledge. There is no way to bypass this sensor in order to use cruise control either. I feel that this issue is a safety concern and the part should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476934August 1, 2022
POWER TRAIN
Light smoke coming from the exhaust became more over a couple days. Had to replace head gaskets.!!!$$$$ and sensors. Its a 2015 with 65k miles. I've noticed this is a problem with nissan Suv's lately which is sad. A friend of mine has a 2019 pathfinder and the same thing is happening to hers! I know things happen but this was a huge repair! And who has money for that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473914July 14, 2022
ELECTRICAL SYSTEM
A seal around the taillight was not properly sealed which caused rainwater to leak in the car's side body corroding the body harness and control module. Nissan Consumer Affairs is refusing to address the issue. The trunk hatch now pops open on its own and the car alarm goes off randomly making it extremely unsafe and undrivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471327June 28, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2015 Nissan Murano. The contact stated while driving approximately 70 MPH, the vehicle inadvertently started stalling. The contact also stated she parked the vehicle momentarily and then started driving approximately 15 MPH, and the vehicle inadvertently stopped. The contact was unable to shift the vehicle to neutral(N). The contact and a friend were able to shift the vehicle to the drive(D). There were no warning lights illuminated. The contact stated that the vehicle was towed back to the residence. The contact was notified by an independent mechanic of a power train Bulletin; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000. The contact stated that the issue occurred again in June. The vehicle was taken to a Nissan dealership to be diagnosed and the mechanic was unable to repeat the issue. The vehicle was also taken to Cochran West Hills for a service appointment. The alternator was replaced but the issue still occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462974May 1, 2022
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
This car has had electrical issues from 2016 it's all in the carfax and it's caused me 2 accidents in less than 6 months and 1st was the car wouldn't stop like it's supposed to and it seemed like the assisted braking sometimes would kick in and out...then 2nd one air bag deployed with airbag turned off
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11462011April 25, 2022
POWER TRAIN
Transmission code P171F1 CVT Judder (C/V Inspection) at 93,000 miles. Took it to the dealership due to rough idling when stopped at stoplights. Nissan is recommending a full transmission replacement at a cost of over 6K. This code does not cause the check engine light to come on and unknowlingly could leave someone stranded in the middle of traffic. This car has never missed a scheduled service and has been meticulously cared for over the years and should not have this type of problem at this mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461345April 19, 2022
POWER TRAIN
The CVT translation is slipping and jerking at 1000 rpms. I took it Nissan and even though they increased the warranty on their cvt transmission, this one they do not want to cover,and don’t say why.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455115March 3, 2022
POWER TRAIN
CVT transmission suddenly began sputtering on acceleration from a stop, which put me at risk of causing a collision, since it was not reliable to pull out into traffic. The dealership confirmed that the CVT transmission needed replaced (which it was at my expense). The problem first appeared in 11/2021 (got it fixed in 12/21) and no warning lights came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446539January 6, 2022
ELECTRICAL SYSTEM, AIR BAGS
The sunroof firmware programing failed and did not properly close the sunroof. There was no visible gap or signs of failed sealing. Recently, Southern California was hit with two storms. Unfortunately, the vehicle became flooded due to leaking in the sunroof because it did not close properly. The safety of my passenger and myself were put at risk as the dashboard filled with water, hence compromising airbag safety and electronic components. No error or check lights were illuminated. The vehicle has been inspected by both the dealership and my auto insurance representative. There were zero warning lamps, messages, nor symptoms. Had the sunroof firmware been properly coded, this never would have happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444829December 23, 2021
POWER TRAIN
CVT transmission would struggle at low speeds, it would feel like it was jumping or getting caught on something. No check engine light or other error codes would display. Dealership insisted nothing was wrong. After 3rd check in 6 years, they finally got an error code and determined we needed a replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441977November 29, 2021
POWER TRAIN
Here is my experience: I purchased a 2015 Nissan Murano new in July 2015. My CVT transmission failed and was replaced under warranty by Nissan in June 2019 at 52,000 miles. Today 11-29-21, at 62,100 miles, my transmission failed again due to the transmission oil/cooler/radiator assembly failing to cause the cooling fluid and the transmission fluid to mix, resulting in having to replace the Transmission, Radiator, and associated assemblies for $6,600!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441049November 19, 2021
ENGINE
My car would jerk/chug at about 20 mph and it just kept getting worse as time went on. On 11/17/21 it wouldn’t drive or go over 10 mph. And today 11/19/21 it won’t even start!! I am now getting it towed to a ln auto place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438457October 28, 2021
POWER TRAIN
On several occasions while the car is being driven, the transmission goes into neutral by itself and stops responding to the throttle without any warning. This puts drivers at serious risk since the car while following its inertial movement must move to the side of the road or it could stop in the middle of the lane. According to the car's maintenance record, the transmission was replaced in 2017 however it failed again in 2021. The car was taken to the dealer for diagnosis and his recommendation was to repair the transmission at my own cost of $ 4000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436389October 12, 2021
ELECTRICAL SYSTEM, SEATS
The climate control drivers seat does not operate. Nissan is aware of the situation and have issued a technical bulletin 1/17/19 Classification #EL18-035 Reference # NTB19-004. There are at least 1000 cases sited on the internet. I would like to know if there will be a recall issued as this is a safety fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436065October 8, 2021
STRUCTURE:BODY
My drivers side door is locked. I started my car, drive off and it auto locks at a certain speed. When I stopped I was unable to unlock the door. I was forced to climb out the passenger side. The car had a manual key lock, this also failed, it will lock the other doors but will not unlock any of them. It failed and there is no manual way to open the door. This is a major safety issue, if I was involved in an accident I would have been trapped in the car. I approached Nissan. They laughed it off and say my car is out of warranty so I must pay to repair this. I understand that, but this is not a broken light or a leaking fuel tank, this failure is a major fail in keeping me safe in my vehicle. When I took it to the dealer for repair they gave me an estimate based on a similar case they had a few weeks before, and I read numerous reports from others owners of vehicles on the internet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430081August 23, 2021
POWER TRAIN
My check engine light came on. We hooked a snap on scanner to it. It said code P17F1. There is a recall but not when I enter my vin number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416782May 16, 2021
POWER TRAIN
TOOK VEHICLE TO NISSAN DEALER FOR REGULAR OIL CHANGE (SERVICE LIGHT ON). VEHICLE HAD HAD A COUPLE OF HESITATIONS SOMEWHAT LIKE HAVING WATER IN THE GAS. THIS HAPPEN WHEN AFTER STOPPING AND THEN TAKING OFF THE HESITATION OCCURRED. NISSAN CHECKED AND THE TRANSMISSION HAS TO BE REPLACED-ONLY 46,000 MILES ON CAR? I DO HAVE AN EXTENDED WARRANTY, THAT I PURCHASED WHEN I BOUGHT THE CAR. IF NISSAN IS HAVING THIS PROBLEM WITH THESE TRANSMISSIONS, THEY SHOULD BE AUTOMATICALLY REPLACING THEM. THE VEHICLE IS CURRENTLY AT NISSAN DEALER WAITING FOR THE NEW TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416016May 10, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
UNAVAILABLE FRONT RADAR OBSTRUCTION LIGHT COMES ON AND STAYS ON AFTER DRIVING. PROBLEM OCCURS EVERY TIME I DRIVE MORE THAN A SHORT DISTANCE. LIGHT IS NEVER ON WHEN I START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415092May 4, 2021
POWER TRAIN
AT ABOUT 47,000 MILES ON THE VEHICLE, WAS DRIVING AT APPROXIMATELY 70 MPH AND VEHICLE BEGAN TO JUDDER VIOLENTLY SHAKING REAR OF VEHICLE CAUSING DIFFICULTY TO CONTROL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414195April 27, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
THE FORWARD COLLISION STOPS WORKING AFTER DRIVING THE CAR ONLY A COUPLE OF MILES... HAVE TAKEN TO THE DEALER AND THEY SAID IT WAS BECAUSE OF LOW VOLTAGE FROM THE BATTERY... REPLACED THE BATTERY AND THE PROBLEM STILL HAS HAPPENED.. IT ONLY RESETS AFTER THE CAR HAS BEEN TURNED OFF AND BACK ON AGAIN BUT THE INDICATOR LIGHT COMES ON AGAIN AFTER DRIVING A COUPLE MILES AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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