Nissan Murano Complaints (2014)

145 consumer complaints on file.

#11424622July 13, 2021
POWER TRAIN
The contact owns a 2014 Nissan Murano. The contact stated that there was a delay in response while the vehicle was shifting gears. The check engine warning light was illuminated indicating that the engine was overheating. The contact stated that whenever the accelerator pedal was depressed, the vehicle would fail to respond. The failure would occur after driving the vehicle for approximately an hour. The contact had taken the vehicle to the dealer who diagnosed that the transmission failed. The mechanic replaced the battery. There was no repair performed on the transmission. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423644July 6, 2021
STEERING
During regular driving, the vehicle's engine emitted a loud bang, followed by a lot of white smoke coming from the engine and substantial fluid leakage from the vehicle to the ground. The dash was clear: there were no warning lamps, messages or any symptoms prior to the event. The dealer (Jim Coleman Nissan, Bethesda) found that the high pressure power steering hose had "blown off" and the power steering switch was also damaged and needed to be replaced. I pulled over and parked, but did not stay in the vehicle because online research on my phone after the fact showed that 2014 Muranos were previously recalled for this problem and that fires sometimes ensued. Nissan HQ stated that the recall for 2014 Muranos for this problem did not include my 2014 Murano's VIN #. It seems an unlikely coincidence and other Muranos of this year should be inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420391June 10, 2021
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2014 Nissan Murano. The contact stated that while operating the vehicle, the front passenger’s seat air bag warning light continuously blinked which indicated that the passenger’s side air bag system was malfunctioning. The vehicle was taken to the local dealer who diagnosed that the air bag components inside the passenger’s side seat was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 22,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420459June 10, 2021
POWER TRAIN
I just bought this car from a dealer in Michigan who gave me a 7-day drivetrain warranty. But as luck would have it, the CVT transmission went out on me in less than 1000 miles and a month later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419884June 7, 2021
STRUCTURE:BODY:HOOD, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2014 Nissan Murano. The contact stated that the convertible hood failed to close securely. The contact stated that the several functions failed to operate with the convertible top unlatched. The contact took the vehicle to the dealer who confirmed that the convertible hood failed and needed to be replaced. The contact was referred to a hood specialist. The vehicle had not been repaired due to the owner not being able to purchase the individual parts needed. The manufacturer was not made aware of the issue. The approximate failure mileage 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399473March 6, 2021
WHEELS
IN 2018, I REPLACED THE ORIGINAL TIRES WITH COOPER DISCOVER SRX. THE CAR HAD ABOUT 30000 MILES AT THAT TIME. SINCE THEN, EACH TIRE HAS DEVELOPED LOW PRESSURE, ALERTED THRU TPMS, DUE TO BEAD LEAKS ON 3-4 OCCASIONS. THE TIRE DEALER BLAMES THE ALUMINUM ALLOY WHEELS AS THE FAULT. I'VE HAD NUMEROUS CARS (INCLUDING MURANO'S AND OTHER NISSANS) WITH ALUMINUM ALLOYS, AND NEVER HAD THIS PROBLEM. HISTORICALLY, COOPER TIRES FOR LIGHT TRUCKS RECALLED IN 1988 FOR BEAD ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399520March 6, 2021
AIR BAGS, SEATS
MY SUPPLEMENTAL AIRBAG LIGHT CAME ON 2/20/21 AND CONTINUED TO FLASH. I TOOK THE VEHICLE TO THE DEALERSHIP ON 2/27/21 AND THEY SAID THE OCS SENSOR MAT WAS BAD AND IT WOULD COST $4858.13 TO REPLACE THE FRONT PASSENGER SEAT BOTTOM. HE SAID EVERYTHING IS CONTAINED IN THE SEAT BOTTOM SO THE WHOLE THING HAS TO BE REPLACED. HE SAID THIS SOMETIMES HAPPENS BECAUSE WOMEN PUT THERE PURSES IN THE SEAT. REALLY? SOUNDS LIKE IT'S A FAULTY SYSTEM IF THAT'S THE CASE. I DID SOME RESEARCH AND THE 2015-20?? MODELS HAVE ALL HAD RECALLS BECAUSE OF THIS ISSUE. I'M SURE MY SYSTEM IS FAULTY AS WELL AND SHOULD BE REPLACED BY NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397113February 20, 2021
UNKNOWN OR OTHER
I HAVE A 2014 NISSAN MURANO. I AM THE ONLY OWNER OF THIS 2014 MURANO. IT CURRENTLY HAS ABOUT 75000 MILES. YESTERDAY MY SUNROOF GLASS SHATTERED FOR NO REASON. I WAS DRIVING BACK HOME WITH MY DAUGHTER ON THE ROAD, WHEN I HEARD THIS HORRIBLE LOUD CRACK. THE FRONT SUNROOF ESSENTIALLY SHATTERED IN ON ITSELF AND TINY PIECES OF GLASS EVERYWHERE. THE SUNROOF LOOKED LIKE SOMETHING HAD EXPLODED FROM THE INSIDE OUT! NISSAN CORPORATE OFFICE REFUSES TO PAY THE REPAIRS! I HAVE READ THAT OTHER PEOPLE WITH NISSAN MURANO'S HAVE HAD THE SAME EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389700January 24, 2021
POWER TRAIN
TRANSMISSION FAILING WHILE DRIVING. HESITATED WHILE DRIVING THEN WOULDN'T GO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362798October 5, 2020
UNKNOWN OR OTHER
DRIVERS SIDE SUN VISIOR FLOP DOWN CAN'T SEE WITH TILTING MY HEAD TO THE SIDE, JUST HANGING DOWN AT ALL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361990September 30, 2020
POWER TRAIN
MY CVT TRANSMISSION IS SHAKING, SHUDDERING,VIBRATING.. I BROUGHT TO WALLACE NISSAN WITH 103K ON IT AND WAS TOLD IT WAS NOT PART OF THE RECALL..THERE IS CURRENTLY A BIG RECALL ON NISSAN CVT TRANSMISSIONS AND THEY EXTENDED TO 10YRS 120K. I CONTACTED NIASSAN CASE # 42026948 AND THEY SAY ITS NOT PART OF RECALL..THIS HAS BEEN GOING ON OVER A MONTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354612September 12, 2020
UNKNOWN OR OTHER
WHILE DRIVING ALONG I 17 SOUTH OF FLAGSTAFF, AZ, WE HEARD A LOUD SOUND, LIKE A GUN SHOT. WE PULLED OVER TO FIND NO TIRE HAD BLOWN, CHECKED THE REST OF THE CAR, DIDN'T SEE ANYTHING. WE CONTINUED TO DRIVE AND STARTED HEARING RATTLING AND SHAKING NEAR THE ROOF. WE PULLED OVER AGAIN ONLY TO FIND OUR SUNROOF WAS COMPLETELY SHATTERED. LUCKILY, WE HAD THE RETRACTABLE SHADE CLOSED, SO NEITHER OF US WAS HIT WITH GLASS, BUT CARS BEHIND US COULD HAVE BEEN. ABOUT 2/3 OF THE SUNROOF WAS ALREADY GONE. WE FINISHED OUR 90-MILE DRIVE HOME IN 100 DEGREES WITH THE TOP/SHADE OPEN SO AS NOT TO DO ANY DAMAGE TO THE SHADE ITSELF. DRIVING ON AN INTERSTATE AT 70 MPH WITH A SEMI TRUCK NEXT TO US WHEN THE EXPLOSION OCCURRED, COULD HAVE BEEN DEADLY. FORTUNATELY, MY HUSBAND KEPT CONTROL OF THE VEHICLE AS WE SOMEHOW GOT OFF THE HIGHWAY TO SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353454September 6, 2020
STRUCTURE:BODY
FRONT SUNROOF SHATTERED SPONTANEOUSLY. A ROCK DID NOT HIT IT. THE 10,000 PIECES ARE SO TINY THAT THEY DIDN'T SHOW UP IN THE PHOTO I TOOK. THEY ARE STILL IN PLACE IN THE ROOF OF MY CAR. I HAVE ORDERED A REPLACEMENT GLASS AND I HOPE THE LOCAL GLASS MAN IS ABLE TO REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351513August 27, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
DRIVERS SIDE SUN VISOR IS WILL NOT STAY IN ANY SET POSITION. THIS IS A SERIOUS SAFETY ISSUE ON ANY DAY THAT THE SUN OUT, PARTICULARLY DRIVING INTO THE SUN. THIS IS A CRITICAL SAFE DRIVING COMPONENT OF ANY VEHICLE. VERY EXPENSIVE PART TO PURCHASE, FOR WHAT IT IS, BECAUSE OF THE HIGH DEMAND SINCE SO MANY HAVE FAILED. THE SUN VISOR WILL NOT STAY UP, AS IT WILL JUST DROP IN FRONT OF YOUR LINE OF VISION, AND IT WILL NOT STAY TOWARDS WINDSHIELD TO BLOCK THE BLINDING SUN. IT LOOKS LIKE THESE COMPLAINTS HAVE BEEN PLACED IN VARIOUS AREAS ON HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343854August 7, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A TRAFFIC LIGHT, WHEN DRESSING THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO REPSOND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC AND WAS INFORMED NEEDING TRANSMISSION TO BE REPLACED. THE VEHICLE WAS TOWED TO UNKNOWN LOCAL DEALER WHERE HE HAD THE TRANSMISSION REPAIRED. THE CONTACT STATED ON AUGUST 6, 2020 WHILE DRIVING 65 MPH, WHEN HE HEARD AN ABNORMAL NOISE AND THE RPM ROSE RAPIDLY. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE CONTINUED DRIVING TO A NEARBY GAS STATION. THE CONTACT STATED HE WAS ABLE TO RESTART THE VEHICLE AND WHEN HE SHIFTED TO REVERSE, THE RPM WAS NOT FUNCTIONING. THE CONTACT STATED HE THEN SHIFTED TO DRIVE AND THE VEHICLE BEGAN TO WORK PROPERLY. THE CONTACT STATED HE DROVE TO HIS RESIDENCE. THE CONTACT CALLED THE LOCAL DEALER NISSAN OF DEARBORN LOCATED AT 24501 MICHIGAN AVE, DEARBORN, MI 48124, (313) 749-3200, AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD BEEN DIAGNOSED AND TRANSMISSION REPLACED WITH NEW ONE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343178August 4, 2020
POWER TRAIN
AUG 2019 AT 61K MILES CVT TRANSMISSION WENT OUT. FOUGHT WITH NISSAN TO REPAIR OF WHICH THEY REPLACED. NOW, AUG 2020 AT 69K, CAR FEELS LIKE IT GOES OVER 'RUMBLE STRIPS' WHEN COMING OUT OF A TIGHT TURN (I.E. BACKING OUT OF DRIVEWAY OR PARKING SPOT). NISSAN NORTH CANNOT FIND OR FIX ISSUE. NO IDEA WHAT TO DO BUT FEEL SAFETY CAN BE COMPROMISED DUE TO VEHICLE HISTORY. INDEPENDENT MECHANIC DID STATE I HAVE A TRANSMISSION FLUID LEAK. HE IS FURTHER INVESTIGATING ISSUE BUT NO REPAIR HAS BEEN MADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342522July 31, 2020
UNKNOWN OR OTHER
CVT TRANSMISSION HAS BAD HESITATION AND HEAVY BANG WHEN SHIFTING INTO DRIVE. THEY WANT $5,000 TO REPLACE THE WHOLE UNIT! I HAVE BEEN GETTING AROUND THE ISSUE BY SHIFTING INTO NEUTRAL THEN GIVING THE ENGINE A KICK AND SLIDING IT INTO DRIVE NICE AND SMOOTH. AIN'T GOING TO FLY FOR RESALE. JUST NEEDED TO REPORT THIS ISSUE WITH YOU. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341571July 27, 2020
UNKNOWN OR OTHER
THE SUN VISOR HAS MADE A POPPING NOISE WHEN CLOSING IT FROM THE FIRST DAY I PURCHASED THE VEHICLE. YESTERDAY THE SUN VISOR COMPLETELY BROKE AND NOW IT WILL NOT STAY UP IN THE CLOSED POSITION. THIS ISSUE IS CAUSING A SAFETY ISSUE SINCE IT OBSCURES MY VISION WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340489July 20, 2020
POWER TRAIN
THE STEPPER MOTOR KEEPS GOING WHEN YOUR DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337552July 5, 2020
VISIBILITY/WIPER
BROKEN SUNVISOR,WILL NOT STAY UP,BLOCKS VISION.BOTH DRIVER SIDE AND PASSANGER SIDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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