Nissan Murano Complaints (2010)

193 consumer complaints on file.

#11398447March 1, 2021
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384208December 19, 2020
SERVICE BRAKES
WHILE DRIVING UNDER NORMAL CONDITIONS, 35-50 MPH, DRY, GOOD, SMOOTH, STRAIGHT ROAD CONDITIONS, I APPLIED THE BRAKES AND THE PEDAL WENT ALMOST TO THE FLOOR BEFORE THE BRAKES STARTED BEING APPLIED. I HAVE SINCE LEARNED OF A RECALL FOR PRIOR MODEL YEARS (18V916000) AND SUBSEQUENT MODEL YEARS OF MY VEHICLE DUE TO ABS PROBLEMS. PART OF THE FIX IS TO REPLACE THE DOT3 FACTORY-SPECIFIED BRAKE FLUID SPECIFIED FOR MY VEHICLE WITH DOT4 BRAKE FLUID DUE TO CORROSION OF BRAKE SYSTEM COMPONENTS. I HAVE DETERMINED THAT IT IS IN FACT AN ABS PROBLEM, AS I CAN NOW SKID THE TIRES DURING HEAVY BRAKING, AND THE ANTI-LOCK BRAKE PUMP DOES NOT ACTIVATE. THE BRAKE PEDAL TRAVELS ABOUT 75 PERCENT OF THE DISTANCE TO THE FLOOR BEFORE ANY BRAKING OF THE VEHICLE OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377083November 30, 2020
POWER TRAIN
MY VEHICLE INTERMITTENTLY LOSES POWER WHEN GOING UPHILL OR ACCELERATING. FOR EXAMPLE, TWO DAYS AGO I WAS DRIVING UP STEEP HILLS IN THE TN MOUNTAINS AT LESS THAN 20 MPH. WHILE ACCELERATING THE VEHICLE LOST POWER. I SMASHED THE ACCELERATOR TO THE FLOOR AND NOTHING HAPPENED. I STOPPED THE VEHICLE AND PUT IT INTO PARK, AND THEN BACK TO DRIVE. THE VEHICLE WAS ABLE TO ACCELERATE AS NORMAL. SOMETIMES THIS SAME ISSUE HAPPENS WHILE ACCELERATING FROM A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375974November 23, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW THE VEHICLE. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES AND THE BRAKES OPERATED AS DESIGNED. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE WITHOUT FURTHER FAILURES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND WITHOUT WARNING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT'S HUSBAND WAS REFERRED TO FIVE STAR NISSAN (839 WARREN DR, WARNER ROBINS, GA 31088, (478) 287-4510) FOR FURTHER ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374820November 16, 2020
UNKNOWN OR OTHER
DASHBOARD IS SPLITTING IN 6 PLACES ACROSS THE ENTIRE SURFACE AND IS VERY STICKY AND PLIABLE WITH A RESIDUE LEACHING OUT FROM THE MATERIAL WHICH IS WET AND SHINNY. EVERYTHING STICKS AND IT PUTS A GLARE ON THE WINDSHIELD OBSTRUCTING YOUR VISION AT TIMES. VEHICLE HAS 105,738 MILES AND IS GARAGED. MY RESEARCH HAS FOUND THAT NISSAN IS AWARE OF THIS PROBLEM WHEN NISSAN MURANOS REACH 10 YEARS OLD AND HAVE DONE NOTHING TO CORRECT THE PROBLEM. TOYOTA HAD THE SAME PROBLEM AND ISSUED A RECALL TO REPLACE THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365468October 20, 2020
SUSPENSION
MY FRIEND'S DAUGHTER WAS DRIVING MY CAR ON A SIDE STREET AND SUDDENLY WAS UNABLE TO CONTROL THE CAR NEARLY GOING INTO A DITCH. SHE SAID THE CAR WAS WAS SWERVING UNCONTROLLABLY. SHE DID WHAT SHE COULD TO CONTROL THE VEHICLE, AND NEARLY SPUN IN A CIRCLE, AND WENT INTO A DITCH. PULLED HERSELF OUT OF THE DITCH, THE STEERING WHEEL SEEMED TO BE COMPLETELY UNALIGNED. THE WHEEL WAS TURNED LEFT,ALMOST UPSIDE DOWN, WHEN SHE WAS SLOWLY TRYING TO DRIVE STRAIGHT, AND SHE HEARD SOMETHING DRAGGING UNDER THE CAR. SHE SLOWLY PULLED INTO A DRIVEWAY. THE REAR TIRE ON THE DRIVER'S SIDE WAS COMPLETELY BENT OUTWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362050September 30, 2020
SUSPENSION
REAR SUBFRAME RUSTING AND BREAKING IN AN AREA THAT CANNOT BE VIEWED DURING A NORMAL SERVICE PROCEDURE.. THIS CAUSES UNSTABLE CONTROL AND BRAKING ISSUES MAKING THE VEHICLE UNSAFE TO DRIVE. BREAKS NEAR LATERAL LINK TO REAR SUBFRAME AROUND THE MOUNTING HOLE FOR SUBFRAME. 17 YEAR OLD FEMALE DRIVING VEHICLE WHEN IT BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355136September 15, 2020
SEAT BELTS
THE SEATBELT ON THE SECOND ROW SEATING CENTER HAS STOPPED WORKING IT WORKED FOR A LITTLE WHILE THEN WE NOTICED IT WAS STARTING TO LOCK UP NOW IT DOES NOT BUCKLE AT ALL THEY CLEANED IT WE HAVE CHECKED FOR PENNIES OR ANY DEBRIS BUT IT WILL NOT GRAB THE OTHER PART OF THE SEAT BELT. THE VEHICLE'S ALWAYS IS IN PARK MODE BEFORE WE LEAVE AND BUCKLE UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354328September 10, 2020
SERVICE BRAKES
WHEN I AM DRIVING AND PRESS THE BRAKE PEDAL TO STOP THE VEHICLE, THE BRAKE PEDAL GOES SOFT AND DOWN TO THE FLOORBOARD. I HAVE TO PUMP THE BRAKE IN ORDER FOR THE CAR TO STOP. THIS DOESN'T HAPPEN ALL OF THE TIME, BUT IT IS HAPPENING AT LEAST ONCE A DAY.IT HAS HAPPENED WHEN I AM DRIVING ON A CITY STREET OR WHEN I AM ON THE FREEWAY.I HAVE HAD TO SWERVE AND DRIVE OFF THE ROAD IN ORDER TO AVOID AN ACCIDENT. I HAVE TAKEN THE CAR TO TWO DEALERSHIPS, THEY CHECK THE CAR AND CAN'T REPLICATE THE PROBLEM AND SAY NOTHING IS WRONG WITH THE BRAKES. I AM AFRAID TO DRIVE THE CAR. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT THE 2009 NISSAN MURANO HAS HAD A RECALL (NHTSA CAMPAIGN 18V916000) WITH THE IDENTICAL SYMPTOMS MY VEHICLES IS EXHIBITING. THE PROBLEM IS THE ABS ACTUATOR. MY CAR WAS MANUFACTURED IN 2009 WITH THE DEFAULT PARTS, YET IT WAS NOT PART OF THE RECALL. THIS FAULTY BRAKE SYSTEM CAN BE FATAL IF NOT ADDRESSED. THE COST OF THE REPAIRS IS IN EXCESS OF $2,000 AND NISSAN SHOULD PAY FOR THE REPAIR FOR THE FAULTY ABS ACTUATOR. I NOW HAVE A CAR PARKED IN THE GARAGE BECAUSE I AM AFRAID TO DRIVE MY CAR AND HAVE TO WAIT TO SAVE UP TO PAY FOR THE REPAIR. PLEASE LOOK INTO THIS ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350826August 23, 2020
SERVICE BRAKES
BRAKES ARE SOFT AND DO NOT ENGAGE PROPERLY. BRAKE TRAVEL TIME IS LONGER THAN PREVIOUSLY, CREATING GREATER RISK OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350827August 23, 2020
UNKNOWN OR OTHER
VEHICLE STOPPED ACCELERATING ON THE INTERSTATE AFTER STEPPER MOTOR FAILED IN THE TRANSMISSION. RAN AT 4000 RPM BEFORE NOT ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350439August 20, 2020
POWER TRAIN
I WAS ON A TRIP FROM SALINAS CA. TO SHASTA CA MY CARS RPMS BEGAN TO FLUCTUATE FOR NO REASON WHILE IN THE HIGHWAY. THE CHECK ENGINE LIGHT APPEARED. CODE 1778 WAS ONE OF THE FEW CODES THAT CAME UP. THE TRANSMISSION WAS FAILING ME. TOOK INTO SHOP AND TRANSMISSION IS DEFINITELY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342626July 31, 2020
POWER TRAIN
CAR LOSES POWER AND DOES NOT ACCELERATE. AFTER A FEW MINUTES IT WILL START AND DRIVE BUT WILL EVENTUALLY START HAVING THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342439July 30, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE HAS HAD TO HAVE MOTOR IN THE ENGINE REPLACE. THE CVT TRANSMISSION COMPLETELY STOPPED WORKING CAUSING THE VEHICLE TO STALL AND BREAK DOWN WHILE DRIVING ON THE HIGHWAY. THE ELECTRICAL IN THE CAR WENT OUT AND THE CAR IS NO LONGER ABLE TO OPERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338391July 9, 2020
SERVICE BRAKES
BRAKE PEDAL GOES TO THE FLOOR BEFORE CAR WILL STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337135July 2, 2020
SERVICE BRAKES
I WAS DRIVING DOWN THE ROAD AT APPROX 35 MPH WHEN I PRESSED ON THE BRAKES THEY WENT TO THE FLOOR. I PULLED OVER ON THE SHOULDER TO PREVENT A COLLISION. AFTER PRESSING ON THE BRAKES AGAIN THEY BEGAN TO FUNCTION PROPERLY. I WAS HEADED TO PICK UP MY GRAND BABIES. ( THANK GOD THEY WERE NOT IN THE VEHICLE) AFTER TURNING THE VEHICLE AROUND TO HEAD HOME. THE BRAKES MALFUNCTION AGAIN. THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE MY MURANO IN THE DRIVEWAY. I REFUSE TO DRIVE IT UNTIL IT'S FIXED. THE PART RUNS AROUND 2000.00. THIS IS CRAZY. I'M STILL PAYING FOR THE VEHICLE AND I CAN'T EVEN DRIVE IT. HAD TO BARROW ANOTHER VEHICLE JUST TO GET TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325837May 25, 2020
POWER TRAIN
WHILE DRIVING GOING UP HILL NO LIGHTS CAME ON NO WARNING CAR DIDNT WANT TO PULL.HAD TO ROLL BACK ON HILL WITH KIDS IN CAR PRAYING NOT TO GET HIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317817March 13, 2020
SERVICE BRAKES
THIS IS CONTINUOUSLY HAPPENING, IF I NEED TO HIT MY BRAKES QUICKLY, MY BREAK PEDAL BECOME SOFT AND I NEED TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR. THIS HAS NOW OCCURRED IN MANY INSTANCES AND I DRIVE WITH TWO TODDLERS IN MY CAR. I'VE HAD THE DEALER TAKE A LOOK AT MY BREAKS WITH A WHOLE BREAK REHAUL, THIS IS STILL OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316267March 5, 2020
SERVICE BRAKES
EXPERIENCED SOFT BRAKE PEDALS AFTER THE ANTI-LOCK BRAKING SYSTEMS ACTIVATED FROM HITTING POTHOLES, MANHOLES OR ROUGH ROAD SURFACES. I WAS ABOUT THREE CAR-LENGTHS FROM THE CAR IN FRONT OF ME ON ROUTE 22 (MAJOR HIGHWAY), THAT WAS STOPPED AT THE RED LIGHT; THEREFORE, PUT ON MY BRAKES TO STOP. HOWEVER, WHEN I PUT ON MY BRAKES, MY BRAKE PEDAL HAD TO BE PRESSED ALL THE WAY TO THE FLOOR FOR THE VEHICLE TO COME TO A STOP. THIS NOW HAPPENS ON A CONTINUAL BASIS, WHEREBY I HAVE TO ALLOW MORE ROOM BETWEEN VEHICLES TO ALLOW STOPPAGE. I HAVE NOTICED THAT THE 2009 MODEL YEAR HAS THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300459January 20, 2020
SERVICE BRAKES
AFTER AN ABS ACTIVATION EVENT, DURING SUBSEQUENT BRAKE PEDAL PRESSES, THERE IS NO BRAKING EFFECT FOR THE FIRST ~80% OF BRAKE PEDAL TRAVEL. ALL BRAKING OCCURS IN THE FINAL 20% OF PEDAL TRAVEL DISTANCE. THIS HAS BEEN OBSERVED NUMEROUS TIMES OVER APPROXIMATELY THE LAST 12 MONTHS. STEPS: - VEHICLE IS IN MOTION (SPEED USUALLY GREATER THAN 35MPH) - BRAKE IS DEPRESSED - ABS ENGAGES SUCCESSFULLY (DUE TO SOME ROAD CONDITION CAUSING VEHICLE TO SLIDE), BRAKE PEDAL FEEL IS NORMAL - BRAKE PEDAL IS RELEASED - BRAKE PEDAL IS PRESSED AGAIN, WITHOUT ABS ACTIVATION. OBSERVED PROBLEM: FOR THE FIRST 80% OF BRAKE PEDAL TRAVEL DISTANCE, THERE IS NO BRAKING EFFECT. - PEDAL FEEL MAY RETURN TO NORMAL WITHIN A FEW SECONDS. IN SOME CASES, PEDAL FEEL HAS TAKEN UP TO 30 MINUTES TO RETURN TO NORMAL. IN SEVERAL CASES, THE VEHICLE WAS PULLED OVER AND RE-STARTED IN AN ATTEMPT TO GET BRAKE PEDAL FEEL TO RETURN TO NORMAL (THIS USUALLY SEEMED TO WORK). INITIALLY THIS WAS DIAGNOSED BY A THIRD-PARTY MECHANIC, WHO RECOMMENDED THAT THE VEHICLE BE TAKEN TO A NISSAN-CERTIFIED SERVICE CENTER FOR REPAIR. IT WAS THIS MECHANIC AND THE CUSTOMER'S OPINION THAT THIS IS THE SAME DEFECT THAT 2009 MURANOS HAVE BEEN RECALLED FOR (NHTSA CAMPAIGN 18V916000), DUE TO SIMILARITY IN MODEL YEAR, PARTS AND SYMPTOMS. NISSAN SERVICE CENTER REPRODUCED THE PROBLEM AND INDICATED THE ABS ACTUATOR AS THE SUSPECT ROOT CAUSE. HAVE CONTACTED NISSAN CUSTOMER CARE WITH THIS INFORMATION - THEY STATED THAT SINCE THE VEHICLE IS NOT UNDER WARRANTY AND THERE ARE NO RECALLS FOR IT, NISSAN WILL OFFER NO GOODWILL OR ASSISTANCE FOR THIS ISSUE. I WAS TOLD THEY WILL INVESTIGATE, BUT THAT I SHOULD NOT EXPECT ANY RESPONSE OR FEEDBACK. ABS ACTUATOR PART NUMBER: 47660 1SW0A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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